Hp officejet 4500 alli-in-one g510g printing error

Hello.. i bought before yesterday the HP officejet 4500 Alli-in-one g510g. I did the installation without problems but when i tried to print a document, the printer did nothing and when i tried to open the print queue, i got an error message "Unable to connect from the windows to the printer. The spooler service of the localprinter does not run. Restart the spooler service or restart the computer" and the printer wal lost from the printer and devices area and it's shown only as a scanner. My laptop is the HP Pavilion g6 Notebook PC with windows 7 64-bit. I have made all the windows updates. I downloaded the related drivers from the HP site but during the install progress i got a message that the drivers i 've already installed (from the cd) are newer. I also started the service spool print and i downloaded the diagnostics tool. During diagnosis the program was fixing the problem and i could see the print queue but the printer did nothing again and in the next try for printing i got the same error message as above and the printer was nowhere in the printers and devices area. I installed the printer in an other laptop and it worked fine. So there is a problem in the specific laptop. The connection is via USB port and in the properties of the printer, to the ports section, everything is fine. Could you help me please?
Thank you.

Hi there,
Instead of the printer diagnostic tool lets try downloading and running the print and scan doctor located here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
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Similar Messages

I have a hp officejet 4500 wireless . How do I print from my 3GS iPhone ?

I have a hp officejet 4500 wireless so how do I print from my 3GS iPhone?

You can use Airprint Activator. It will see WiFi printers that are not Airprint capable. I have an iPhone 4 with iOS5.0.1 and a Canon WiFi printer that is not Airprint capable. The Airprint Activator works great. So, whenever I want to print from my iPhone, the PRINT function sees my Canon and I can use it.
You install in on a Mac that is on your WiFi network. Make sure the Mac is connected to your network via WiFi and not via an ethernet connection. I think there's a Windows version of this floating around too which I don't have a URL.

Can i print wirelessly from iPhone to HP OfficeJet 4500 Desktop Wireless All-in-One Printer ?

i just bought a new printer and its not apper in my iphone how can i print wirelessly ? from iphone ?

the HP iPrint app was replaced by the HP ePrint Home & Biz app. The best source of iPad/iPhone printing compatibility information is the HP support page for Cloud services. Click on the section "HP OfficeJet Products" to see a chart detailing AirPrint, ePrint and HP ePrint Home & Biz compatibility for each OfficeJet product.
Note that OfficeJet 4500 is a family of printers, each with different capabilities. When purchasing it is important to identify the manufacturer number e.g. the CB867A and the CN547 are both HP OfficeJet 4500 printers but the latter has wireless networking and the former does not. I suspect the above support page applies to the entire product family.

HP Officejet Pro 8600: "Unable to Communicate with Printer" error message

I receive the error message "Unable to Communicate with Printer" regularly when I print. Sometimes it will print 3 or 4 times just fine before I get this message. Sometimes it happens my first try at printing. I then have to reboot my computer to get it to work again. My OS is Windows 7 and my printer is an HP Officejet Pro 8600. My printer is wired to my computer. I have tried re-installing the printer software but this did not help. I've had this printer for only four months. Started happening after the second month. Any suggestions?

I finally solved it. Reflecting back on previous message boards I decided to try one last time. Some posters have found the problem in the Antivirus, Firewall protections. (By the way, I had even upgraded my router with no luck).I have Norton AntiVirus provided by the cable company.1. I turned off everything in the firewall. Although this left me vulnerable for a few mintues, I needed a fast test.2. It worked! I was able to print something immediately.3. I went back into the firewall, turned everything back on but turned off an individual switch within the firewall that said to "share the printer. "4. After turning it off, I was able to print and still have the most important parts of the firewall.This ultimately met my needs.Perhaps HP could:1. Do a better job at beta testing prior to release, including various brands of firewalls. Is there even a beta test process?2. Provide a better description of the error since all indicators within the drivers say the printer is connected. There should be a message indicating that it's connected but unable to print due to firewall protections.

OfficeJet 4500 will not print two sided over network

I'm running on Windows 7 with an OfficeJet 4500 G510n-z over WiFi. Printer works great except that it will not print two sided. We've used a non-WiFi 4500 to print two sided before. With the new printer the first pages print and the pop-up shows on the laptop (prompt to flip paper over) but nothing happens. The second pages never print.
I've run all of the HP print and network diagnostics. Everything appears to be OK.

The solution below was found on the sticky post at the top of this board "Fixes and Workarounds from HP"
I think the patch below only applies if you have the original printer software installed, I assume this issue was fixed in later versions of the printer software, Read the patch information carefully.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-69847-2&lc=en&dlc=en&cc=us&...
This Print Driver Update contains improvements for issues related to the following applications and/or print functionality:
     Microsoft Office 2007
     Duplex printing via network
     Printing from Intuit applications
     Print margin accuracy
     Thai language font

Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

Upgraded to Windows 8.1 on Pavilion g6. Officejet 4500 Wireless all-in-one still prints but won't scan. Downloaded full feature driver. Installation quit giving error message 'file cannot be found'. Tried 'chat' sessions with no resolution
This question was solved.
View Solution.

Hello bob5e,
I am sorry to hear that you are unable to install successfully on your Windows 8.1 with your Officejet 4500 Wireless. I can see that the installation quits on you, giving you an error message. I am going to recommend trying a couple of things to hopefully make the installation successful.
1. First of all, try installing by using The Printer Install Wizard for Windows which finds the correct driver for your unit and installs it.
2. If that does not work, please try this next troubleshooting document step by step.
Installation issues - The Progress Bar on the Software Installation Stops or Stalls
I hope this helps!
Good luck
R a i n b o w 7000I work on behalf of HP
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HP Officejet 4500 G510a-f SCANNER NOT WORKING "4, [(2,7,80040007),(0,0,0),(3,7,0)]"

Hi,
I´m having problems when i try to scan any doc. I´ve followed all the instructions on the messege that i get and nothing seems to work. I´ve installed and uninstalled the printer on Windows 7 64bits and on XP but it won´t work.
I have a HP Officejet 4500 G510a-f All-In-One Printer.
I´m missing one of the cartridge (Three Colors) one. But i guess it isn´t the issue, since all i´m trying to do is scan a doc, but everytime i press the green botton, all it says, on the printer itself is, "No Scanning Options".
Pls Help.
p. s.
The error i get on the computer screen is this "4, [(2,7,80040007),(0,0,0),(3,7,0)]" at the button of the messege.
Thank you in advance.
Winston

Hello toniostone, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan errors. I would like to help.
I would recommend utilizing this thread by @SuperMario1 on A new all in one prints from my computer but wont scan to my computer.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet 4500 = Printing problem

Hello,
I have an HP Officejet 4500. When I run a printing test, it prints out fine so it does not appear to be an ink problem or connection issue. But when I try to print out a document from my computer, the paper feeds through but does not print.
Any ideas?

Hi Perplexed99,
Welcome to the HP Support Forums. I gather that when sending a print job to your Officejet 4500 printer that the printer only prints blank pages.
I’ve included the Troubleshooting Print Quality document. I know you said the test page seemed to print fine but please follow the steps in this document. If that doesn’t assist you, please also Try the HP Print and Scan Doctor for Windows. You can find the download for the Print And Scan Doctor at hp.com/go/tools.
Regards,
Happytohelp01
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Officejet 4500 wireless printer keep geeting error message when installing the driver

hi can anyone help im trying to install my officejet printer 4500 g510 n-z driver from the hp website and i keep getting an error message and i have no idea how to stop getting this message as i have tried a few times to install the drive and keep gettimg the same message im running windows 8.1 if tht helps
thanks john

Hello jono13,
Welcome to the HP Forums!
I understand you're receiving an error message when installing the Officejet 4500 software. What is the exact error message on your computer? Could you send a screen shot of your exact error?
How will you be connecting this printer? Wireless or USB?
Please verify this information and I will assist you further.
Looking forward to hearing from you.
I worked on behalf of HP.

HP Officejet 4500 All-in-One Printer - G510g installation windows 8.1 64bit

After operating a HP Officejet 4500 All-in-One Printer - G510g from both an old Windows XP notebook and from an ASUS Windows 8, 64bit laptop, subsequently updated to 8.1; I'm now trying to install it to run from a Toshiba Satellite NB10T-A notebook Windows 8.1 64bit, but without success.
The original installation CD does not provide an installation but on start up (presumably because it is only compatible with Windows XP and 7.
The www.hp.com site offers a download of a full driver for the printer, forWindows 8.162bit. This seems to download fine. The file unpacks, says it is installing, but on completion the driver is not available.
There are no options to uninstall, either in control panel/printers or in control panel/software.
Without the driver, the Windows 8.1 system recognises the printer and allows simple printing ffrom applications. However, it is not possible to use the scan options, giving the error message that the driver is not available. Neither HP Solution Center or HP Document Manager are installed.
I have tried HP Print and Scan Doctor. This recognises the printer on USB link, says that there are missing drivers, downloads, unpacks and installs drivers. But the printer icon in control panel/printers continues to have an alarm icon and indicates that the printer is still missing drivers.
I have also tried the HP Printer Installation Wizard. The result is similar.
Please advise how I can install the scan options of this equipment and confirm that the machine is compatible with windows 8.1 64bit.
Thank you
This question was solved.
View Solution.

Hello @monc , welcome to the HP forums!
I read through your post about how you cannot scan on your Windows 8.1 computer as the driver and software doesn't seem to be completing successfully on your system. However, you have been able to install the printer and its functioning fine on other computers.
I would suggest checking the Control Panel to see if there are any printer files to uninstall: Uninstalling the Printer Software
Restart the PC afterwards
Perform a Clean Boot
Restart the PC again
Download and install the printer again: HP Officejet Full Feature Software and Driver
If you see any error messages or codes during the installation process, make note of the exact problem or error and post me back a screen shot or the details.
Good luck
R a i n b o w 7000I work on behalf of HP
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet 4500 g510g-m won't print

Officejet 4500 G510g-m; Windows 7 Pro 64bit; USB Connection; Unit worked great on my old computers running XP Pro 32bit; Bought new desktop and laptop-now same problem on both computers; I hope Shlomil is available. I am having the same problem outlined by zax5 on 2-14-14. I've downloaded and installed the full version software from hp, connecting the printer when instructed, but when I attempt to print, the printer indexes the blank sheet to the middle of the page (not the top??) and stops. The que initially shows the print job but after the paper indexes, the que says the jobs complete, but nothing printed and the page never indexes out of the printer. I am able to see ink levels. Fax works, don't know about scan yet. There is a patch referenced in the other post:
http://h10025.www1.hp.com/ewfrf/wc/document?product=3919449&lc=en&cc=us&docname=c03030583
but when I click on it I get an Error 404, Page not Found. I emptied the temp file, but it didn't help. Any ideas?

OK since my first message I've tried running the print & scan doctor, and hp printer diagnostic tool, following all instructions, cycling power on the printer, uninstalling, deleting temp file entries, doing selective startup, reinstalling, updating, everything I can think of, still to no avail. Upon completion of install, message says install completed successfully but when I try to print anything, the printer indexes the paper to the middle of the page (not the top??) and stops. Que says job pending until paper index, then indicates job complete, but nothing ever prints and the display on the unit continues to say "Printing". Does anyone have any suggestions? I'm at my end and thinking maybe its just time to buy a non-HP product to avoid the issue.

I can't seem to use the wireless connection to connect from my macpro to hp officejet 4500 g510g-m

Hi, I don't know how to connect my hp officejet 4500 g510g-m to my mac book pro. can anyone help me? i can't seem to find the ip address for the printer. this can be connected wireless right? it wasn't connected to the modem. it is okay?
Thanks in advance.

Hi,
The Officejet 4500 support ethernet connection only, using wired network connection.
Only the 4500 Wireless model provide wireless connectivity.
Please make sure to connect the printer to your router, then it should become available from the Mac.
For any further issue, please clarify what router you are using.
Regards,
Shlomi
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Officejet 4500 G510g-m | Windows 7 Driver Installation Problems

Hello!
I've just purchased a new Acer Aspire One 722 laptop running on Windows 7 64-bit for work and I'm having some problems getting it to play nice with the all-in-one at work. The model is an Officejet 4500 G510g-m and though I still have the CD, it seems to be of little help. Whenever I run any of the HP diagnostic tools, they attempt to download the full software suite (I assume, since it's the same 373MB package) and extract it, only to go back to step one of discovering the device and starting the download all over again.
I have tried running the Solution Center installer directly from the disk, at which point I get the 2732 error. I've uninstalled and reinstalled Flash to attempt to circumvent that error to no success. I have downloaded both the basic and the full driver suite from the HP site and attempted installation multiple times, using the scrubber in between to ensure a clean slate. I've copied the files from the CD to my computer and tried to install more directly, with exactly the same results, yet the printer continues to show up as problematic under the "Printers and Devices" window, troubleshooting which just returns me to the endless cycle of downloading a driver that seems to not want to install.
At this point, I haven't the faintest clue what's causing the problem, so I'd greatly appreciate any insights!
Thanks for your time in advance.

Hey Kyramor,
If you visit this link you can find the print and scan driver without the full feature software:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=3919449&
This installation via this method.
Hope this helps!
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Able to send fax, but cannot receive fax... I have a HP Officejet 4500 G510g-m fax

Officejet 4500 G510g-m (fax)... I am able to send faxes out without a hitch, but cannot receive... When someone is trying to send me a fax, the machine rings and I can view the fax number but nothing comes thru ... I also made sure that "my device" had the correct device checked... any suggestions

Hello @Gibbs715,
Welcome to the HP forums.
I understand that you are having a problem receiving faxes.
I would like to help.
Double check that the 'Auto Answer' is turned on.
Press the Setup button () on the control panel of the product.
Press the Right Arrow button () to select Fax Settings, and then press OK.
Press the Right Arrow button () to select Answer Options, and then press OK.
Press the Right Arrow button () to select Auto Answer, and then press OK.
Press the Right Arrow button () to select On, and then press OK.
Have you ran a fax diagnostic test?
Load plain white paper into the tray.
Press the Setup button ().
Press the Right Arrow () to select Tools, and then press the OK button.
Press the Right Arrow () to select Run Fax Test, and then press the OK button. The product displays the status of the test and prints a report.
Also, if there is a voicemail service on your phone line, it could be intercepting the fax and preventing the 4500 form receiving the fax.
Aardvark1
I work on behalf of HP
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How long does it take to download and install full feature software for Officejet 4500 g510g-m?

I have been updating my software in hopes I can get my Officejet 4500 g510g-m to work wirelessly but the full feature software has been at the "installing software" stage for over an hour. Is this normal? Also, anyone know where I can find a step by step guide on setting up my printer for wireless use? Is it even possible?

The download speed is dependent on many things, but is often a factor of your Internet provider's service. If you are on basic DSL, then over an hour is not out of line. If you are on cable, something is wrong.
Try this for a guide: www.hp.com/go/wirelessprinting
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Hp officejet 4500 alli-in-on​e g510g printing error

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