HP Officejet 4500-G510a won't print in color but no error msg shown

I was printing in color when my tri-color cartridge ran out of ink. I installed a new HP 901 tri-color cartridge, aligned it and resumed printing, but only black and white was printed. I removed the cartridge and reinserted it, realigned it and tried again - same result. I powered off the printer and laptop and restarted - same result. Tried copying in color - same black and white result. Tried cleaning the print cartridges but no change. HP Solution Centre shows the color cartridge is full. HP laptop is running Win7. Any clues please? Yes I removed the protective strip

Hi @dontpanicpikey,
Welcome to the HP Forums!
I understand that your  HP Officejet 4500-G510a will not print in color. I am happy to help you with this print quality issue!
Please take a look through this print quality guide, Fixing Print Quality Problems for the HP Officejet 4500 All-in-One Printer Series, as I believe it will address your problem.
Hope this guide will resolve your issue, and have a wonderful day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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