Hp officejet 4500 goes into powersave mode and won't wakeup

my hp officejet 4500 wireless printer will not wakeup from powersave mode unless the power is unplugged and plugged back in again . you can't even shut it off when in powersave mode I've had this problem since it was new and HP didn't seem to be able to solve this problem.

Hello @lt1,
Thank you for visiting the HP Support Forums! I see you are running into some issues with the power save mode option on your HP Officejet 4500. Once it is in power save mode you must turn it off and on again to be able to use the printer.
To better assist you can you please leave me with the following information:
1. What is the Exact model of HP 4500 are you using, as there are a few in the series?
2. What is your current Operating system, Windows or Mac and which version?
3. How is the printer connected, USB or Wireless?
4. Do you get any error message when you attempt to print?
Click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Hp officejet 4500 goes into powersave mode and won't wakeup

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