HP Officejet 4500 keeps saying tricolor problem with cartridge
problem with my HP officejet 4500 heeps saying refer to device documentation to troubleshoot print color cartrige tricolor. pleas help.
@longfingers,
Welcome to the Community!
I saw your message about the error message you are receiving that states there is an issue with the tri-color cartridge. I want to suggest that you try the document below to hopefully get through the error. If you try all of the steps and the error continues, then your best bet would be contacting us directly to see about a replacement or trade in printer.
HP Officejet 4500 (G510) Series and 4500 (K710) Series All-in-One Printers - 'Incorrect Print Cartri...
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
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R a i n b o w 7000I work on behalf of HP
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HP Officejet 4500 Ethernet / Wifi Driver Problem (blank fields) with Office 2013
Hi,
I have an Officejet 4500 (Ethernet) and I have exactly the same problem as lots and lots of HP Printer owners!
Everytime I try to print on Office 2013 + Win 8 64-bit, the Printer window comes with strange "Asiatic" symbols, and not the original language (Portuguese or English, I tried both). (Note: my father has exactly the same printer I have and he already had some problems also on Win 7 + Office 2010, then I deleted all HP drivers, installed again and it solved the problem)
I already tried the menus you people talk about but in my model I do not have such options. I already installed everything again and again...and always the same problem! With another printer from another company I have no problems with the drivers on Office, so it must be from HP Drivers that do not get along with Office 2013!!! Please update them as soon as possible...Hello DaveZiffer,
Welcome to the HP Forums.
I see that you are having an issue since the installation of the Office program.
Here is a link that will take you to the 4 updates that are available for your printer.
After doing the updates, if you are still having issues, please feel free to write me back and I will be happy to research this issue further.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
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When i would like install my print HP 450 G510 I obtain an error message during installation. Can you help me
Hi @chris31
I understand you are having some difficulty installing the software for your Officejet 4500. I would like to help. I can't understand what the error message from your screenshot says, but I think the following steps will help you to complete a successful install.
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
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Image source
Download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
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To make a copy, click the right or loft arrow till Copy B&W or Copy Color is shown on the screen, then click the Start button (The big green button).
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http://support.hp.com/us-en/product/HP-Officejet-4500-All-in-One-Printer---G510g/3919445/model/39194...
Shlomi
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Welcome to the HP Support Forums!
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I work on behalf of HP
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Firefox 6.0.2 keeps on crashing, problems with ajax calls
Hi,
I am using the jquery form plugin to make ajax calls on my sites, when i invoke the plugin and have Firebug open I get this message:
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rfhelper32.js
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Here is the information from a recent crash report (which may or not be related to the above problem!)
AdapterDeviceID: 0a66
AdapterVendorID: 10de
Add-ons: [email protected]:3.0.4,{6AC85730-7D0F-4de0-B3FA-21142DD85326}:2.5.5,{8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}:0.17,{e968fc70-8f95-4ab9-9e79-304de2a71ee1}:0.7.3,{f36c6cd1-da73-491d-b290-8fc9115bfa55}:2.2.0,{BBDA0591-3099-440a-AA10-41764D9DB4DB}:3.1,[email protected]:1.8.2,{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:2011.7.1.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
AvailableVirtualMemory: 174600192
BuildID: 20110902133214
CrashTime: 1316093326
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315406279
Notes: AdapterVendorID: 10de, AdapterDeviceID: 0a66, AdapterDriverVersion: 8.16.11.9104
D3D10 Layers? D3D10 Layers-
D3D9 Layers? D3D9 Layers-
WebGL? WebGL-
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 160793
StartupTime: 1316067225
SystemMemoryUsePercentage: 86
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: https://s-static.ak.fbcdn.net/connect/xd_proxy.php?version=3#cb=f1ae6be54ac01b4&origin=https%3A%2F%2Fwww.paypal-business.co.uk%2Ffd558408b2cb6c&relation=parent.parent&transport=postmessage&type=resize&height=20&ackData[id]=1&width=250
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{91C733AA-510D-41D3-B67A-4441103BAE50}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{91C733AA-510D-41D3-B67A-4441103BAE50}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4A8E4D1C-24D8-40C3-BC41-D04B5D505F39}] SEQPACKET 5 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{4A8E4D1C-24D8-40C3-BC41-D04B5D505F39}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8F77A1D-B3A2-4DE2-AE72-C377BBD10D9A}] SEQPACKET 7 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{C8F77A1D-B3A2-4DE2-AE72-C377BBD10D9A}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{C8F77A1D-B3A2-4DE2-AE72-C377BBD10D9A}] SEQPACKET 8 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{C8F77A1D-B3A2-4DE2-AE72-C377BBD10D9A}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4A8E4D1C-24D8-40C3-BC41-D04B5D505F39}] SEQPACKET 6 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4A8E4D1C-24D8-40C3-BC41-D04B5D505F39}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3D95D40E-1835-44C6-A621-968094D90452}] SEQPACKET 10 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{3D95D40E-1835-44C6-A621-968094D90452}] DATAGRAM 10 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D6AD3B6C-2F8E-49B4-BDCD-DB35518116E7}] SEQPACKET 9 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{D6AD3B6C-2F8E-49B4-BDCD-DB35518116E7}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{18908ACF-76C1-4139-8C1C-89DF049156C5}] SEQPACKET 4 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{18908ACF-76C1-4139-8C1C-89DF049156C5}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4112C824-372C-4014-87AE-1BC13EA6E4CD}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{4112C824-372C-4014-87AE-1BC13EA6E4CD}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2E408326-9611-4C41-B766-C4CB82734986}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{2E408326-9611-4C41-B766-C4CB82734986}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{91C733AA-510D-41D3-B67A-4441103BAE50}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{91C733AA-510D-41D3-B67A-4441103BAE50}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
VMCI sockets DGRAM : 0 : 2 :
VMCI sockets STREAM : 0 : 1 : C:\Program Files\VMware\VMware Workstation\vsocklib.dll
This report also contains technical information about the state of the application when it crashed.Try the Firefox SafeMode to see how it works there. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
* You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''Don't select anything right now, just use "Continue in SafeMode."''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
If it is good in the Firefox SafeMode, your problem is probably caused by an extension, and you need to figure out which one. <br />
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes -
Have scrolling problems with Maverick despite downloading mail update on both IMAC and Mac Pro
Have to reboot and it helps for awhile then stalls againThe Mac OS X 10.4.7 Update introduced connection issues as a result of (according to the documentation) "Mail now supports connecting to mail servers through a SOCKS proxy". This probably has nothing to do with your problem, but it'd be worth going to System Preferences > Network and making sure the SOCKS Proxy is not enabled in the network configuration used to connect to the Internet.
Also, it looks like the crashes you're talking about are actually freezes, i.e. Mail becomes unresponsive rather than quitting unexpectedly. In Mail, open Window > Activity Viewer, and see whether Mail displays there what it's doing when it freezes. Actually, you may be able to avoid having to force quit Mail by canceling whatever it's doing (by clicking on the red stop icon of the activity).
Reinstalling Mail will probably accomplish nothing, but it might be worth reinstalling the Combo Update for the type of machine and the version of Mac OS X you're using (which you would have to do anyway if you wanted to reinstall Mail):
Mac OS X 10.4.7 Combo Update for Intel
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, and no applications should be running while installing it. -
HP Officejet Pro 8620 - set up problem with MAC OSX version 10.7.5
I have just bought a new Officejet Pro 8620 and all set up fine to a point. Problem is that when I try the HP Utility set-up and click on "Add Printer" and identify it as "Bonjour Malfunction" and select the printer from the pull down menu list, I receive the message:
"The software for this printer is currently unavailable, please contact the printer's manufacturer for the latest software".
I have already downloaded the latest software from theHP website - but stil no resolution.
Any help please would be gratefully received.Hello @Kennynic!
Thank you for posting on the HP Forums!
I would be happy to provide some help regarding your Officejet 8620 and installing the software on the Mac. The first thing I suggest is to ensure all the HP Software is removed from the Mac. I suggest uninstalling the HP Software. After the software is uninstalled I recommend performing a "repair disk permissions" on your Mac. A repair disk permissions is a utility built in the Mac operating system designed to locate and resolve issues or errors that may cause complications when re-installing. After the repair disk permission is complete restart your Mac and try adding the printer again.
To uninstall the HP Software click here: Uninstalling HP Software
To perform a repair disk permission click here: Performing a Repair Disk Permission
There is only software available for Mac 10.10. Unfortunately there is no full feature software and driver available for Mac 10.7. You should still be able to add the printer using the AirPrint drivers. Go into System Preferences from the Apple icon and click on printer and scanner. In the printer and scanner window click the add printer icon and you should be able to add the 8600 printer via Wi-Fi and AirPrint.
I recommend checking for software updates on the Mac. To check for software updates click the "apple" icon at the to left and click on "software update". Install any HP or printer updates. After any updates you should restart the computer. and try printing.
Please post back and let me know how everything goes!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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