HP Officejet 4500 not on Airprint list

Almost all HP Wireless printers are supported by Airprint except the HP Officejet 4500. Printers are added to the list regularly. Why do we have to resort to 3rd party software to have this feature.

Hi there, AirPrint is not a backwards compatible solution and so will only be available on released printers going forward. The HP Officejet 4500 All-in-One Printer Series (G510) is compatible with the ePrint mobile print app for iOS devices and affords a greater degree of control over print settings than the AirPrint solution.
Hope this information helps.
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Ive got an HP Officejet 4500 Printer,i cant find it on my IPAD Airprint?

Hello guys! Ive got a HP Officejet 4500 Printer it has wireless on it...I already set it up on the same NETWORK CONNECTION than my router...I connected my printer to my Router...But now I cant connect it to my Ipad I tried on PAGES APP IN IPAD but i cant find it How to find it please help me ! THANKS A LOT FOR YOUR HELP

Have you checked the available list of supported printers to make sure this printer is supported by AirPrint?

HP Officejet 4500 G510n-z Wireless connection prints from Windows Vista but not from Windows 7

HP Officejet 4500 G510n-z printer appears to be connected to my Dell Notebook running Windows 7 on the HP Solution Center page but does not print.Documents just get stuck in the que. It was printing then it wasn't then it was then it wasn't. The printer works when I print from an older notebook running Vista. The last time this happened, I uninstalled and reinstalled HP software and that didn't seem to help. Then, for some inexplicable reason, printing started working. Now it has stopped working again.I can scan from the Windows 7 Notebook but no printing. I've tried all of the troubleshooting tools I could find without success. Thanks for trying to help.
This question was solved.
View Solution.

Hello-
It could be caused by a couple things :
1. Firewall on PC or in router.
2. wireless interference (ie microwave, cordless phone base @ 2.4 Ghz)
3. distance from router
4. corrupt print driver.
Turn off any firewalls you have and move anything that can cause interference away from router.
If none of the above resolves issue, I'll have you install another print driver.
Click on start.
Go to Devices and Printers.
Click on Add a Printer.
Add a Local printer. Create a new Port and choose "Standard TCP/IP port.
Hit Next.
Type in 192.168.1.12 in the Hostname or IP address box. (uncheck "Query the printer" box)
Hit next.
When the Printer List opens up, click on windows update. ( this will take a few mins)
After the box shows up, Pick HP (not Hewlett Packard) on the Left and pick "Deskjet 990c" on the Right.
Click next, set as default, and finish.
Try to print using the Deskjet 990c.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
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Thank You,
Donald

New Officejet 4500 will not connect wirelessly

We just got a new Officejet 4500 that I began to set up last night. First I followed the recommended setup path for setting it up wirelessly: USB connection to my MacBook Pro, install the software, use the setup wizard, etc. It chugged away for a while and eventually I got back a bunch of errors "Failed to retrieve IP".
I have a wireless hub provided by my ISP which I have set up with WEP (no Mac filtering, no special firewall within the home network). After googling around for a while I decided to switch to WPA personal. I got my MacBook working with that, then tried the printer wireless setup wizard again. No go, same errors.
Next I tried setting it up (still with WPA) directly on the printer using it's menus. This also didn't work. The printer printed out a Wireless Network Test Report which looked like this in the Diagnostics Summary:
Wireless On: PASS
Wireless Working: PASS
Network Name (SSID) Found: PASS
Security: PASS
Printer Settings Consistent with Wireless Router Settings: PASS
No Filtering: FAIL
Connected: Not Run
Signal Strength: Very Low
Other networks detected matching your network name (SSID): No
Downlink count: 2
Channel: Not Run
I also switch back to WEP and reran the setup via the printer menus, and failed the same way and got the exact same diagnostic summary.
What now?

Hello-
If you have a Officejet 4500 G510g , the printer is not wireless. You can use an ehternet cable and do a network install. That way any device that is wireless can use it as long as your on the same network.
The OJ 4500 G510n is wireless.
Specs :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01954185&tmp_task=prodinfoCategory&cc=us&dlc=en...
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

Officejet 4500 will not print black ink

Our small office has had an Officejet 4500 for a few months now with no problems. Today it has ceased printing any black ink.
-I have changed the cartridge to be sure, though at no point has it said low ink. This fixed the problem for a few pages but the problem popped back up. I did align the cartridges after installing the new cartridge.
-I have tried cleaning the contacts on the cartridge itself.
-The scanning function still functions and color ink can be printed.
-Overall printing does seem slower, regardless of the black ink issue. Not sure if related.
-The all in one has been used more frequently in the past few weeks.
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LancasterJL wrote:
I am experience the same problems on two printers. On my 4500, the black ink doesn't print. The cartridge is more than half full, the heads have been cleaned, the alignment completed. Also, I am experience the exact same issue on a Officejet 6500 with the magenta cartridge. In both cases, it was working...and then it wasn't. [snip]
For the Officejet 6500 you might try the soak procedure described here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Officejet 4500 will not scan

Ihave an HP Pavilion running Windows 7 Home Premium and an HP Officejet 4500 510g all-in-one. I suddenly cannot scan from the Solution Center or from the front panel of my printer. The Solution Center first gave me an error:
8,[(8,101,0)]. I rebooted computer and tried again, and it scanned a third of a page and froze. I downloaded the new HP Print and Scan Doctor and ran it. It showed an error when scanning the drivers(no error number). It instructed me to unplug printer power, plug it back in, reboot computer and try again.Upon doing so it , the scan doctor came back with another error and said it could not fix the issue and showed me a link to HP Support. Clicked on the link and it was the Driver downloads page. I downloaded the full driver, but have not installed it yet. First, I'd like to know if, since i have the original disc that came with the printer, should i install from the disc, or install the downloaded driver? (Both have the same date of release on them). Are they different somehow? Is one better than the other? Secondly, I'd like to know if i need to uninstall any software or drivers before i install the new one? Or will the new one just overwrite and "fix" the bad one? Thanks in advance for your help. I really appreciate it!
P.S. If i do need to uninstall anything, Please tell me exactly what to uninstall. Thanks!

Hello BLKFEATHER, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to help.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would suggest reinstalling the HP Printer Install Wizard for Windows.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

OfficeJet 4500 will not print two sided over network

I'm running on Windows 7 with an OfficeJet 4500 G510n-z over WiFi. Printer works great except that it will not print two sided. We've used a non-WiFi 4500 to print two sided before. With the new printer the first pages print and the pop-up shows on the laptop (prompt to flip paper over) but nothing happens. The second pages never print.
I've run all of the HP print and network diagnostics. Everything appears to be OK.

The solution below was found on the sticky post at the top of this board "Fixes and Workarounds from HP"
I think the patch below only applies if you have the original printer software installed, I assume this issue was fixed in later versions of the printer software, Read the patch information carefully.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-69847-2&lc=en&dlc=en&cc=us&...
This Print Driver Update contains improvements for issues related to the following applications and/or print functionality:
     Microsoft Office 2007
     Duplex printing via network
     Printing from Intuit applications
     Print margin accuracy
     Thai language font

Cb867A HP Officejet 4500 will not connect to network

I have tried over and over to connect my cb867A HP Officejet 4500 wireless printer, and it will not work. I have changed cables, triple checked everything, uninstalled and re-installed software, and I cannot get this printer to work as a wireless printer. I have a Windows 7 64 bit Compaq laptop. Any ideas on why this is not working? I am certain I am following the directions HP is giving. Thank you in advance for your help.

Hello-
If you have a Officejet 4500 G510g , the printer is not wireless. You can use an ehternet cable and do a network install. That way any device that is wireless can use it as long as your on the same network.
The OJ 4500 G510n is wireless.
Specs :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01954185&tmp_task=prodinfoCategory&cc=us&dlc=en...
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input !
Thank You,
Donald

Driver for Officejet 4500 Wireless all-in-one will not install after upgrading to Windows 8.1

Upgraded to Windows 8.1 on Pavilion g6. Officejet 4500 Wireless all-in-one still prints but won't scan. Downloaded full feature driver. Installation quit giving error message 'file cannot be found'. Tried 'chat' sessions with no resolution
This question was solved.
View Solution.

Hello bob5e,
I am sorry to hear that you are unable to install successfully on your Windows 8.1 with your Officejet 4500 Wireless. I can see that the installation quits on you, giving you an error message. I am going to recommend trying a couple of things to hopefully make the installation successful.
1. First of all, try installing by using The Printer Install Wizard for Windows which finds the correct driver for your unit and installs it.
2. If that does not work, please try this next troubleshooting document step by step.
Installation issues - The Progress Bar on the Software Installation Stops or Stalls
I hope this helps!
Good luck
R a i n b o w 7000I work on behalf of HP
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Wireless printing not working properly on HP officejet 4500

Hi,
I have recently bought the OfficeJet 4500 wireless printer.
Now I have a problem when printing a document from wireless connection. When I send a document to be printed from wireless network, it does not transfer completely, and the document can’t be printed completely. This accurse when sending small files (128 KB) and a bit larger (1,14 MB) files.
When printing the same document when connected to the printer with the usb cable, the document will print correctly.
I have followed the steps of wizard for wireless set up, and when I printed the confirmation page, all was set correctly.
The router I’m using is a Linksys WRT45GL. The IPs are set by dhcp and I don’t have a MAC filter active.
Can you help me with my problem?

Does anybody have an idea where to start looking at least? Where could be the problem?

HP Officejet 4500 driver not installing HP Solution Center fully-so can't scan

New laptop w/ Windows 8....Have installed the right driver...but the driver isn't downloading the HP Solution Center suite, so I can't instruct the HP Officejet 4500 to scan. Printer is communicating w/ laptop. I don't use the online fax options, but am sure they wouldn't work either.
How do I get the driver to fully install the HP solution center so I can instruct the device to scan????

CD didn't work. Download software, didn't work when it came to plugging into usb port, don't even get a BACK button, nothing. Printer not recognized by laptop. Did all the solutions/uninstall/install etc. Printer is working though, prints out the exact same thing each time I press the green button on the printer, but is not connected to laptop. So it's not the printer, it works.
Now what?

How to set HP OfficeJet 4500 used as a network printer to print in black not color as a default.

I have my HP officejet printer set as a network printer but it prints color when I had initially set it for B&W as my default during set-up
How do I set my HP OfficeJet 4500 used as a network printer to print in black not color as the default.
Thanks,
Bob

OK, go to Start > Control Panel > Printers. Right click the printer in question and choose Printing Preferences. Set it the way you want, then click OK.
That should set the defaults for all programs using the printer.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Windows 8 will not download disc for officejet 4500

My Officejet 4500 all in one cd will not download on a Windows 8 upgrade. Windows 8 sees the printer but not the scanner. HP web site support drivers do not make the scanner work either. What else can I do to make it detect the scanner?

Hi,
What is the model of your HP Officejet 4500, must be G510* where * can be from a to z.
Regards.
BH
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Windows 8.1 Will not Allow me to Install the Drivers for Officejet 4500 Series

Hi....I just purchased my new Laptop running Windows OS 8.1. I tried to install the Software for my
HP Officejet J4500 Series and the install process Stops with this MESSAGE:
"HP Officejet 4500 Series. The Operating System on this Computer is not Supported. The installation
cannot continue until this is resolved
Supported: Windows 2000 Windows-XP 64 bit"
I love my Officejet J4500 it has never failed me. I purchased this printer 3 years ago from Best Buy.Is their a New Software Drives that I can Download so that my J4500 will operate with my Win-8.1 OS ??
What suggestions do you have for this problem... Thank you for your Help with this....Rginarizona

Hi,
Try
HP Printer wizard
http://ftp.hp.com/pub/printers/hppiw/hppiw.exe?jumpid=ex_r4155/hho/ipg/ccdoc/piw/
Download and Run the HP Windows 8 Printer Install Wizard
Regards

Disabled scan functionality of HP Officejet 4500 Wireless with 10.9.1. HP says this printer is not supported for 10.9. Is there a solution?

HP Officejet 4500 Wireless with 10.9.1 - Problem is not the printer, just the scanner. The scanner seems to be working but the saved files are not good images, just a bunch of scanned lines. My printer shows up under Preferences>printers and Scanners.
I have found a clumsy work around - accessing the scanner under Preferences>printers and Scanners allows me to produce a savable file. Problem is I loose functionality provided in the standard HP mode. Specifically I cannot change the image size. Doing that under Preferences>printers and Scanners just makes the window around the picture larger, it doesn't scale the image itself.
My HP connection is strictly with USB, I do not use the wireless feature.
HP tells me this printer is no longer supported for 10.9 Maverick. Is there anything else I can do to regain the scalable image size functionality with this printer/operating system combo?
Thanks,
Rcintio_Gray

I hear ya. My son and his young growing familiy live in Torrey Heights near SD and I have a daughter in FL. They are smart kids.
Thanks again

HP Officejet 4500 not on Airprint list

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