HP Officejet 4630 cannot install driver. Windows XP Sp3

Good evening,
I did purchase this printer earlier today and have been on this issue for a couple hours already. The box is not too far, and the printer might go back in soon !
The printer is working fine, it has been connected to my router, the light is always on, it says connected to the wifi system. The wifi connection confirmation page has printed, everything is "Success".
My problem is that anytime i try to install the drivers, the setup searches for a printer that is connected but not yet installed. It notices my printer with the good ip address, then copy a couple driver files and then tells me it fails to install the printer.
The current setup is OJ4630_198, I've found an older version and tried it but pretty much the same results, except that before it stops the installation telling me it fails to do so, it ask me to locate the HP CD on my cd drive, searching for a fax setup installation .png but fails a second later.
I'm pretty clueless, I've tried installing it manually but of course the selection of the Communication Port is somewhat tricky with a wire less printer. I noticed there is a "Create a new port" selection available in which appears an option named "Hp Discovery Port Monitor (HP 4630 series)" which is oddly my new printer. Tried it but it doesn't work.
I've reset my router, pc and printer several times, tried assigning my printer to a different port number, all ended with the same results. It connects to my wifi, but i cannot manage to install the driver for the printer. So my printer list is empty atm..
Thanks for any help,
Much appreciated
Windows XP Sp3
Cisco router
ZoneAlarm firewall..
This question was solved.
View Solution.

Hi,
Please Download and run the Printer doctor tool to find and fix your problem
http://ftp.hp.com/pub/softlib/software12/COL50849/mp-135113-1/HPPSdr.exe
If about doesn't work, try to add printer manually
You can try few things which may help to resolve the issue
1. Make sure your system is up todate. Do a windows update which helps to get alll latest update.
2. Once step 1 done, restart PC and get the latest software from hp.com. You also can use HP installation wizard which help to get the latest software for you.
http://ftp.hp.com/pub/softlib/software12/COL50403/mp-122330-1/hppiw.exe
3. If you still face the problem, you can do "Add printer wizard" manually. Here is the steps:
1. Open Devices and Printers by clicking the Start button Picture of the Start button, and then, on the Start menu, clicking Devices and Printers.
2. Click Add a printer.
In the Add Printer wizard, click Add a network, wireless or Bluetooth printer.
3. In the list of available printers, select the one you want to use, and then click Next. (If your computer is connected to a network, only printers listed in Active Directory for your domain are displayed in the list.)
4.If prompted, install the printer driver on your computer by clicking Install driver. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
5 Complete the additional steps in the wizard, and then click Finish.
Now you can start printing...
Happy Printing.
Click on the "Thumbs up"button on the left to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

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This question was solved.
View Solution.

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It's okay regarding the log file, I did some more research for you and found these steps:
Turn off Anti-Virus (McAffee in this case). How to Disable McAfee Antivirus.
Disabled the firewall. Turn Windows Firewall on or off.
Perform a L4 uninstall. (a) On the keyboard, hit the Windows and "R" key, then type %temp% and hit enter. b) Locate the correct folder starting with "7z" (the correct folder contains "Util" and "CCC" folders). c) Open folder "Util". d) Open folder "CCC". e) Please run the L4uninstall.bat. f) When the uninstall has completed, restart the computer).
Disabled startup and non MS services. Disable startup items and non-Microsoft services.
Restart the computer.
Run setup as admin. How do I run an application once with a full administrator access token.
Hope this solves the issue, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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HP Officejet 4630 cannot install driver. Windows XP Sp3

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