HP Officejet 4630 e-All-In-One - Won't complete installation process?

Hello, we are unable to complete the software installation process and keep receiving the message " HP printer installation failure: error 1603(25042)We have unistalled the partial install twice now and reinstalled without the USB cord connected and each time its stops us and says that it's not connecting to the driver. We have Windows XP which to be compatabile so we are not sure what to do? How do I know if it's my hard drive? Thanks

Hi @Patti_C ,
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
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Simplified Chinese: http://h30471.www3.hp.com/t5/community/communitypage
Thank you for your understanding
I work for HP. However I speak only for myself, not for HP nor anyone else

Similar Messages

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    Is there a way to disable the Quick Forms on a HP Officejet 4630 e-all-in-one ?

    Hello patch123,
    Welcome to the HP Support Forums!
    I see that you are looking to remove / disable the "Quick Forms" on the Officejet 4630, unfortunately this is not possible. The Quick Forms options is a permanent option on the printers front display.
    Regards,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Officejet 4630 e-All-in-One Printer Black Ink not Working

    My HP Officejet 4630 e-All-in-One does not print black ink but the color ink is working perfectly fine even though the ink status shows that there is black ink left. After I've changed a new black ink cartridge, it will start to work again but after one day it stop printing black ink again. I've only printed a page the previous day and the ink status shows that there's black ink left in it (close to full). I've tried the methods stated here (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03882718&cc=sg&dlc=en&lc=en&product=5305051) but the black ink still doesn't work. So how can I solve this problem??

    Hello @3oshua,
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    If you are still unable to print in black ink, I suspect the issue may be the printer and not the cartridge. I highly recommend you call our technical support at 800-474-6836, to see what options they have available for you. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • HP Officejet 4630 e All in One "alignment sheet printing" but it doesn't print anything

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    Hi @Patti_C ,
    Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
    English: http://h30434.www3.hp.com
    Spanish: http://h30467.www3.hp.com
    French: http://h30478.www3.hp.com
    Portuguese: http://h30487.www3.hp.com
    German: http://h30492.www3.hp.com
    Korean: http://h30491.www3.hp.com/t5/community/communitypage
    Simplified Chinese: http://h30471.www3.hp.com/t5/community/communitypage
    Thank you for your understanding
    I work for HP. However I speak only for myself, not for HP nor anyone else

  • Officejet 4630 e-All-in-One scanner software mac os 10.6.8

    Does Officejet 4630 e-All-in-One scanner software for Mac OS 10.6.8 exist and what is the URL to download, Thanks...

    Hello tedstaley, and welcome to the HP Forums, I hope you enjoy your experience!
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    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Officejet 4630 e-all -in-one-seeries

    I have been trying to print a recipe I have but my printer will not print.  I have turned it off and back on.  The blue light is solid.  The cable is connected.  When I push OK to print a black copy it hear a little chime (ding dong) but it will NOT print.  Please help me.

    Hi @Roleen,
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    2. How is the printer connected, USB or Wireless?
    3. Are you trying to print the recipe from the computer or trying to copy it from the printer?
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    Click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
    Please let me know what the PSDR finds, I will watch for your reply.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • My hp officejet 4630 e-All-in-one printer won't connect to the internet

    My printer was working fine. I hadn't used it for a few days. Now, all of a sudden it says it's not connected to the internet. I don't know if it's because it's giving a hardware address for MAC or if it has the wrong IP address. I can't figure out any way to give it the new IP address.
    Got it fixed from the "Doctor!" Thank you, Kent!!!

    OK, that all looks good.  Is the firmware updated on the router?  Have you restarted the router (pull its power plug momentarily)?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Repacement cartridge for HP officejet 4630 e-all-in-one series

    The black cartridge that came with the printer is numbered 61.  The replacement that I bought is 61XL.  The message i got is that the new one is not compatibile.  Why, and what do I do?             

    Hi,
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    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03747361&tmp_task=solveCategory&cc=us&dlc=en&la...
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03370748&lc=en&cc=us&dlc=en&product=5305051
    Hope this helps
    Although I am an HP employee, I am speaking for myself and not for HP.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.

  • HP Officejet 4630 e-All-in-One Printer

    My scans are giant (each page is taking 2-4 minutes to print).  Perhaps it's super-super hi res?  How can I change the settings so the scan still looks good but the file size is smaller?

    Hello kchewitt, and welcome to the HP Forums, I hope you enjoy your experience!
    I understand you're having issues with your scan size.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Officejet 4630 e-All-In-One Printer problem

    I have installed all the software and ran all the tests and all areas pass. Test printing comes out just fine. But when I try to send something to the printer, nothing happens, the printer just sits there. Does anyone know what the problem might be?
    This question was solved.
    View Solution.

    I still don't believe this, but I took a chance and pulled the USB out, then plugged it back in. It worked.

  • HP Officejet model 6110 all-in-one won't send out fax

    I have the subject machine.  I have not used it for a year.  Ir recently started using it again.  The printer and scan works OK.  The Fax machine seems to ring on incoming phone calls (I can hear it on the machine).  The outgoing fax dials the number for a fax machine OK ( I can hear it).  But it does not connect.  That is, when I start the fax, I do not hear a dial tone, but it dials out OK.  I tried to follow the troubleshooting on your site, but nothing fixed it.  Any ideas on what to do?  Thanks  
    This question was solved.
    View Solution.

    Hi there @awm2 
    Welcome to the forums
    I read about the fax troubles you're having with your Officejet 6110. I understand you have tried some troubleshooting however, I am here to share my suggestions with you as well.
    Try this specific troubleshooting guide: Troubleshooting Fax Transmission and Reception Issues
    If the fax problems continue, give us a call directly to discuss your options with HP.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    Have a great Thursday!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Sent faxes show wrong date on HP Officejet 4630 e-All-in-One Printer

    The date shown on faxes I send show dates in March, 2014; the time of day is correct.
    There was nothing in the setup process that referred to dates.
    This question was solved.
    View Solution.

    That's the Date and Time on the device (that was set the first time the device is set up). You can update this info on the device using the control panel.
    ======================================================================================
    * I am an HP employee. *
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
    ***Click on White “Kudos” STAR to say thanks!***

  • HP Officejet 4630 e-All-in-One

    How do I change & update my email address with HP? I have a new email I prefer to use.
    Also, I have a new Debit Card. I destroyed the previous card because the number was compromised & the bank notified me. Please assist. Can I email customer service? Can I contact customer service somehow. I belong to the automatic ink program set-up for $4.99 per month.
    ALSO, I wish to upgrade to $7.99 per month for automatic ink cartridge delivery since I predict I will print more than 100 pages per month. Thanks in advance for anyone who can assist me.
    This question was solved.
    View Solution.

    logon to your instant ink account at hpconnected.com ,  and update billing info.
    ======================================================================================
    * I am an HP employee. *
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **
    ***Click on White “Kudos” STAR to say thanks!***

  • HP Officejet 4630 e-All-in-one Series change time on clock?

    clock on printer screen says it is 7:34PM.  Actual Central Daylight time is 2:35 PM.
    This question was solved.
    View Solution.

    I could not find any settings button, but I was able to scroll down to preferences.  From there I selected Country/Region and I confirmed that U.S. was correct.  Then I selected Date and Time where I changed the time from 3? PM to 10:08 AM which is my daylight savings time.
    Merci Beaucoup,
    jamsr1

  • Hp officejet pro 8600 all in one prints but won't scan

    I have recently moved house and changed my wireless router from BT to Virgin.
    I am running OS X 10.9.5
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    My printe r is a HP Officejet Pro 8600 All-in-one N911g - I am not bothered that much about scanning from the printer to the computer (I have tried to enable this option and it won't let me) I just want to be able to open HP Scan and press scan and it scan on my computer.
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    Hi there @Steph390 , welcome to the forums!
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    5. Re-add the printer
    Once the printer is connected on the network, follow these steps to maintain the wireless connection, normally a static IP will help out quite a bit: Printer Does Not Maintain Wireless Connection
    Good luck to you
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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