HP Officejet 4630 won't print at all

Today my brand new HP Officejet 4630 just decided to call it quits on me. After printing about 5 pages without any hassle, when I went to print a document, it simply would not print. What has happened is that the printer itself will say "now printing..." with the loading bar but nothing will actually print. When I check on my Macbook Pro about the status of my printing documents, it will say "Printing, Starting on Page XX" with the loading bar a quarter full.  I checked the printer for any paper clogs or anything but I have yet to find any such issue within the computer. The printer has brand new ink, it is loaded with paper (but not too much), and has never had any issues until now. Unless if I manually cancel the printing job, it will presumably keep saying "Now printing..." without anything happening.  I've tried to actually print a document from the "samples" provided from the HP Officejet 4630, like a crossword puzzle, and even that would not print, and would just say "Now printing..". I have no idea what to do nor do I know what is wrong with it. I haven't seen any error codes or notifications yet, and the printer is literally not even a couple of months old with very minimal usage.  Any help on this will be greatly appreciated!

Hello , Welcome to the HP Community, I hope you have a pleasant experience with us. I'd like to help you with the freezing that you are experiencing on your HP Officejet 4630 e-All-in-One printer. This may sound a little ridiculous, but do you have the printer plugged directly into a wall outlet? The reason I suggest doing this, is because the printer has a power moderator built in. It possible that if it is plugged into a secondary power-moderating device (such as a power surge bar, or battery backup), that it is unable to pull enough power to print, and that may be why it is getting stuck. If that doesn't immediately resolve the issue, I'd recommend downloading and running the most recent firmware update for your printer here - HP Officejet 4630 e-All-in-One Printer series Firmware Update I'm also curious if you're able to make a copy on the printer itself? The hang up with the apps could possibly be a network connection issue (as could the wireless printing on the mac), so it's possible that it's not a hardware issue at all. I'd appreciate it if you could try this and let me know the result. I look forward to hearing back from you and working toward a resolution for this issue.Have a fantastic weekend!

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    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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    --Please mark the post that solves your problem as "Accepted Solution"

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    Say thanks by clicking the Kudos thumb up in the post.
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    This question was solved.
    View Solution.

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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