HP officejet 4635 NOT Reading new cartiridge
We just got a new hp officejet 4635 and the new black cartridge is already saying it needs replaced. I went and bought a new one and its saying the same thing. Is there a way to reset the printer or is it possible the connections are bad or something
This cartridge document may help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03884756&tmp_task=solveCategory&cc=us&dlc=en&lc...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.
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