Hp officejet 4635

I bought the HP Officejet 4635 and have had trouble printing pictures in a Word document. The problem happens when I have to resize the picture. For example, if the picture is 4" square and I want to reduce it to 2" square in the document, I ususally just resize it within the Word document. Although it prints the new size, the printer does not seem to acknowledge that I want the entire picture displayed. Instead it will display a cropped picture. Any ideas?

Hi @katest,
Welcome to the HP Forums!
I noticed you are having trouble printing pictures in a Word Document, with your HP Officejet 4635. I am sorry to hear this, but I am happy to help!
For further assistance, I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is able to make copies.
If you can print photos from another program.
If you are using Windows, please try the HP Print and Scan Doctor.
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Hook up fax to officejet 4635 printer

How do I set up my fax to my officejet 4635 printer with one land line to my home?

Hi @know-more,
Welcome to the HP Forums!
I see that you are trying to setup the fax for your HP Officejet 4635 printer. I am happy to help!
Is your phone service digital or analog? Analog Phone System vs. Digital Phone System.
If it is analog, please see this guide, HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-All-in-One Printer Series - Setting up a New F....
If digital, please see this guide, How to connect your HP Fax Device to an ISDN, ADSL, PBX, or VoIP line.
If you are not sure, please contact your phone provider to find out which type you have.
For future reference, here is your printer's user guide.
Hope this answers your question, and have a great day!
RnRMusicMan
I work on behalf of HP
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Error: Ink Needs to be Replaced - HP Officejet 4635

Hello! I've been having some issues with my HP Officejet 4635. I just enrolled with HP Instant Ink and recieved the two cartridges. The black cartridge is the only one working. The printer keeps saying that the color cartridge must be replaced. Before I enrolled with HP Instant Ink, I was using HP genuine cartridges and do use another older HP printer.I have tried *everything* in the help FAQs: wiping the electrical contacts as instructed, restarting the printer by unplugging the power cords, re-inserting the cartridge, etc. So please spare me those instructions again, ugh. I also checked for driver updates and such. I'm going to guess that the electrical contacts in the printer are damaged? The error says the cartridge needs to be replaced. Is there a way to hack or bypass this because the color catridge is brand new. Please help and thank you.

Thanks - I chatted online with HP and that is exactly what they had me try but still had no luck so they seem to think it is a defective cartridge and are sending a new one. I don't think that it is the cartridge but maybe in the compartment where the cartridge goes. Unfortunately it is really hard to get your finger in there to clean. I put in a new hp cartridge yesterday and for the time being it is working. If it happens again I guess I will figure a better way to clean in the unit.

HP Officejet 4635 Scan Software says Device Not Found

I just successfully installed my new HP Officejet 4635 and can operate it wirelessly. I am able to print and I can scan if I use the buttons on the device itself to tell it to scan. However, when I try to load the HP software, it says "Device Not Found". I tried using the HP Scan and Print Doc and it says everything is fine, but I still cannot load the HP Scan software. I need to be able to scan multiple pages into one file, and I cannot do this by using the control panel that is on the device itself. Anyone else have this problem?

Hello lookinforhelp, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to help, but I do need a little information first. I am linking a couple of HP Support documents below that will show you how to find which operating system you are using. Also, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP officejet 4635 NOT Reading new cartiridge

We just got a new hp officejet 4635 and the new black cartridge is already saying it needs replaced. I went and bought a new one and its saying the same thing. Is there a way to reset the printer or is it possible the connections are bad or something

This cartridge document may help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03884756&tmp_task=solveCategory&cc=us&dlc=en&lc...
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Can't print via USB using my Officejet 4635 from iMac running 10.6.8

I bought this HP Officejet 4635 all-in-one printer yesterday and can't get it to print via USB. I have an iMac running OS 10.6.8. So far I'veI tried all the suggestions I could find on these forums (ex: downloaded the latest driver, unplug/replug the power, unplug/replug the usb, delete and "ADD PRINTER" again, etc....) The computer does recognize the printer, but shows "Unable to send print data" after I click on print. I know that the printer works fine because I was capable to email the document directly to it's personal email address. Please help!
This question was solved.
View Solution.

Hello there! Welcome to the forums @DanLA
I saw your post about how you cannot use your Officejet 4635 with your iMac running 10.6.8. I understand you have tried troubleshooting already, so please ignore any steps you've tried already in the list of my own suggestions below. If you still cannot connect afterwards, consider giving us a call. I will leave contact info below.
Mac OS X: How to reset the printing system
Repair disk permissions
Restart your Mac
Reinstall the full driver: HP Officejet 4630 e-All-in-One Printer series Full Feature Software and Drivers
Try another USB cable
Check for a Firmware Update: Getting the Latest Firmware and Product Updates
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Good luck!
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

OfficeJet 4635 Scan To Email

The OfficeJet 4635 is supposed to be able to scan to email, but I cannot figure out how to access this feature. When I select the Scan option on the menu, an error comes up that says:
"No Computer Found: Make sure the printer software is installed on your computer, and that Scan to Computer is enabled."
I do not want to scan to my computer though, I want to scan to email. How can I access this feature?

Hello MannyCFO,
You have to install Full Software to the computer for manage scan to e mail.
After you install the Software you will see the shortcut icon on you desktop. Click on the printer icon on your desktop and then you have to complete of the scan to e mail wizard with your own mail address and smtp port number which it is belong the e mail provider.
please let me know if you need more detail.

Officejet 4635

I just bought an officejet 4635 and i am not able to fax. when I run the test, it fails and the phone line is connected. Do I have to return the printer or I can download a software to fix the issue?

Hi,
What is your phone line (digital or analog) ?. Do you use its phone cord or other cord ?
Regards.
BH
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Photosmart studio 9.8.1 and officejet 4635

Am running photosmart studio version 9.8.1 and when I try to scan the program doesn't recognize my new officejet 4635. Previously, using same software, I was able to scan using a 4400 series hp printer. When I use the browse function within photosmart studio it doesn't show the 4635. How can I resolve this? TIA

Hi,
The HP Photosmart Studio is an older HP Software for previous models, it is not a part of the 4635 printer and will not detect it.
What is your Mac OS X version?
Have you tried the HP Scan software which shipped with your new printer? it should be available within the Hewlett-Packard folder.
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Officejet 4635 "operating system files missing"

I've installed the driver software for the officejet 4635 for windows 8 64 bit, but in setting the printer up it gives me the following error message:
"Operating system files missing
The following operating system files are missing and are required to install your printer. Please repair the files using your operating system CD and click Retry to continue installation:
C:\Windows\inf\ntprint.inf"
I've tried reinstalling the software. The computer seems to recognize the device as a fax, but not as a scanner or printer. Anyone wanna help me out?

Hi @pgreene88 ,
I see that you are getting a operating system error, during the installation of the printer. I can help you with this.
System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. Use the System File Checker tool to repair missing or corrupted system files.
If you get the same results, please consult your computer manufacturer for further assistance.
Have a wonderful day!
Thank You.
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Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How set up officejet 4635 to my ipad

How to set up my ipad to my officejet 4635

Hi,
Here's a link to some tips on how to setup your printer with your iPad:
http://www8.hp.com/us/en/support-topics/mobile-printing/how-to-print-mobile-devices-ipad-iphone.html...
AirPrint is the inbuilt wireless printing function within your apple device and e-print is an app that you'll need to download. e-Print will allow you to print remotely using a mobile device.
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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HP officejet 4635 how to scan to my PC

I am trying to scan a document to my computer.

Hi,
Please refer link below to know how to scan.
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=33646&tmp_task=useCategory&cc=us&dlc...
Although I am an HP employee, I am speaking for myself and not for HP.
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--Please mark the post that solves your problem as "Accepted Solution"

Cannot download drivers for the HP office jet 4635

I cannot find and download drivers for my MAC. On verious support pages for downloading drivers, I enter the procuct name "HP officejet 4635" and enter and only blank pages come up and I cannot continue. It's a new printer and I am about to return it and buy another brand.
I was able to install it for my Windows machine, but most of the use will be on the MAC.

Hi,
Download and install the software below:
http://ftp.hp.com/pub/softlib/software12/COL49513/mp-120051-4/HP-Officejet-4630-series_v12.30.0.dmg
Be sure to select HP Scan while installing to get full functionality.
Shlomi
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Faxing using a officejet 4500 wireless printer and a verizon wireless phone system

can I fax using a officejet 4500 wireless printer from a Verizon wireless home phone?

How do I set up send fax and receive fax with my Officejet 4635?

HP printer issue with Mac OSX 10.5.8

How do i set up/connect HP officejet 4635 printer to Mac OSX 10.5.8

Hello @robjpell , welcome to the forums
Unfortunately there are no drivers available for the Officejet 4635 on Mac OS X 10.5. You can try connecting a USB to see if it will work however, there is not a downloadable driver available.
Here is also the link to the drivers page for your reference: HP Officejet 4635 e-All-in-One Printer Drivers
I hope that clarifies your concern!
Have a wonderful day
R a i n b o w 7000I work on behalf of HP
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Hp officejet 4635

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