HP Officejet 6000 Wireless - Does not print black correctly.

HP Officejet 6000 Wireless - Does not print black correctly.
Previously the printer was printing fine.
This evening I printed a diagram I made in MS PowerPoint. The diagram contained black and red text along with black, red, and blue lines. When I took the printed page from the printer, all the black items looked faded. Instead of black, they printed as a light, faded gray. The red and blue printed correctly.
Another user of the printer printed some documents around the same time. These documents had nothing but black text. Every page this user printed showed up completely blank. The black was not even faded. There were no signs of anything being printed on the pages at all.
It seemed strange that one print job would print faded black and the other printed nothing. Considering the possibility that the ink was low, a new black cartridge was placed into the printer. The exact same results occured. My diagram printed correctly except for the fact that the things that were supposed to be black were coming up as light gray. Once again, the documents printed by the other user came up completely blank.
I ran a print test on the printer. It printed a Windows logo with the word "Windows" below. The logo printed correctly. The text showed up as a light, faded gray.
A third user printed an Excel spreadsheet. The cell borders were printed as a light gray. Nothing else printed. Everything in the spreadsheet was supposed to be black.
The third user also printed a recipe from MS Word. Most of the text showed up as a light, faded gray. Some text did not show up at all. I could not see any correlation between what showed up in faded gray and what did not show up.
It seems to me that if something was wrong with the cartridges, it would either always be faded or not print at all. I can consistently get some things to print faded and other things to not print at all. Color always prints correctly.
The print jobs were sent to the printer wirelessly from three different computers. Two computers run Windows 7 (x64). The third computer runs Windows XP SP2.
As far as I can tell, nothing was changed or done differently between now and the last time something printed correctly.
Might this be a driver issue? Since the printing consistently prints one way for certain files and another way for other files, I don't see it as being caused by hardware. If it's not a software issue, what could possibly cause the effects I described above?

This article should help resolve your partial/blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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HP officejet 6500 wireless suddenly stopped printing black ink.

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choiropiha
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Re: HP Officejet 6500 Wireless will not print with black ink

My black ink cartridge was not working and I came across this site. Thank you Pokerchip your method worked fine I was about to buy a new printer till I came across your blog, I placed all the cartridges in plastic bags and I washed the printer head first in metholated spirits then rinsed it well under the tap till the water ran clear, I placed the printerhead ouside in the warm night air overnight and in the morning put it back in my printer when it was thoroughly dry at first the printer message read no printhead installed so I press the ok button and the printer when through a process and finally printed a test page it was absolutely perfect, you saved me heaps of money very grateful for your help and I hope this helps others as well. Check out Pokerchip's blog on this site

I am glad things worked out for you, but there are two parts I would NOT recommend: first, do not use metholated spirits as this can cause the printhead to delaminate requiring printhead replacement. Secondly, I would not recommend leaving the printhead out of the printer overnight as this can allow the printhead to dry out and/or introduce air into the printhead.
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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HP Officejet 6000 Wireless - Does not print black correctly.

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