HP Officejet 6500 E709 - works fine. WIN 7 Pro drivers and registry severely messed up.
I was having problem printing (cant recall the exact error at this point) and every attempt to fix got me in more trouble. I ended up trying to uninstall and reinstall the drivers and then the device, but clearly failed to do it properly as now everything to do with the printer gives me an hourglass and need to reboot to end the process.
I know its the PC because I have another WIN 7 on the home network which works just fine.
Even clicking Devices and Printers in Control panel ends in hourglass as described above.
So I ran HP Print and Scan Doctor. It too ends (quickly) with the hourglass. I suspect that to some one who lnows what they are doing the log file will tell the story, so here it is:
h:[C:\Users\Peter\AppData\Local\Temp\7zS3FE9\HPDiagnosticCoreUI.exe]
[Sep 24 2014][13:11:05][9780][INFO][HPDiagnosticCoreUI.cpp][HPDiagnosticCoreUI::InitInstance][HPPSDr UI Initilized]
[Sep 24 2014][13:11:05][9780][INFO][HPDiagnosticCoreUI.cpp][HPDiagnosticCoreUI::InitInstance][HP Print and Scan Doctor Version 4.5.0.23]
[Sep 24 2014][13:11:05][9780][INFO][HPDiagnosticCoreUI.cpp][HPDiagnosticCoreUI::InitInstance][HP Print and Scan Doctor launched with commandline : ]
[Sep 24 2014][13:11:05][9780][ERROR][HPDiagnosticCoreUI.cpp][HPDiagnosticCoreUI::GetOldPSDrVersion][No Registry key found with old psdr version.!]
[Sep 24 2014][13:11:05][9780][ERROR][GlobalFunctions.cpp][CGlobalUtil::GetPreviousOSVersion][Failed to get the registry value 'CurrentVersion' to check whether the OS has been upgraded]
[Sep 24 2014][13:11:05][9780][INFO][GlobalFunctions.cpp][CGlobalUtil::GetOSName][Os Major: 6,Minor : 1,Product: 1]
[Sep 24 2014][13:11:05][9780][INFO][GlobalFunctions.cpp][CGlobalUtil::GetOSName][OS : Win 7 Service Pack 1, 64-bit Operating System]
[Sep 24 2014][13:11:05][9780][ERROR][HPUberStartUpCheck.cpp][CHPUberStartUpCheck::IsUserAdmin][Checking for Admin privileges]
[Sep 24 2014][13:11:05][9780][ERROR][HPUberStartUpCheck.cpp][CHPUberStartUpCheck::IsUserAdmin][The user has administrator privileges]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Number of Tasks : 9]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task Name: Adobe Flash Player Updater]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task State: 3]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task Name: DiskUpdate]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task State: 3]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task Name: G2MUpdateTask-S-1-5-21-1341299698-3868209447-438234356-1001]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task State: 3]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task Name: GoogleUpdateTaskMachineCore]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task State: 3]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task Name: GoogleUpdateTaskMachineUA]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task State: 3]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task Name: Microsoft Office 15 Sync Maintenance for Netstone-Peter Netstone]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task State: 3]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task Name: PMTask]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task State: 3]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task Name: Synaptics TouchPad Enhancements]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task State: 4]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task Name: {5E627A74-9BC6-40FE-A722-62534224C60F}]
[Sep 24 2014][13:11:05][9780][INFO][TaskScheduler.cpp][CTaskScheduler::IsTaskExist][Task State: 3]
[Sep 24 2014][13:11:05][9780][INFO][HPDiagnosticParentDlg.cpp][HPDiagnosticParentDlg:nInitDialog][Inside Enum Dlg]
[Sep 24 2014][13:11:05][9780][INFO][HPDiagnosticParentDlg.cpp][HPDiagnosticParentDlg:nInitDialog][Window is set as foreground]
[Sep 24 2014][13:11:06][9756][ERROR][HPUberStartUpCheck.cpp][CHPUberStartUpCheck::UpdateCheckInRegistry][No Registry key found!]
[Sep 24 2014][13:11:06][9756][ERROR][HPUberStartUpCheck.cpp][CHPUberStartUpCheck::IsUpdateAvailable][update Registry check failed]
[Sep 24 2014][13:11:07][9756][ERROR][HPUberStartUpCheck.cpp][CHPUberStartUpCheck::IsUpdateAvailable][ParseAndCheckForUpdatedVersion failed]
[Sep 24 2014][13:17:36][9780][INFO][GlobalFunctions.cpp][CGlobalUtil::InserteDllVersionToWebGen][64 bit OS with Path: C:\Windows\System32\spool\drivers\x64\3\hpbxpsrender.dll ]
[Sep 24 2014][13:17:36][9780][INFO][GlobalFunctions.cpp][CGlobalUtil::InserteDllVersionToWebGen][hpbxpsrender Path Found with version: Not Found]
[Sep 24 2014][13:17:36][9780][INFO][FeedBackDlg.cpp][CFeedBackDlg:oProcessingForFeedBackDialog][Feedback String: https://www.hpwebgen.com/Questions.aspx?id=30757&pass=4531&q8=Version: 4.5.0.23 @ OS: Win 7 Service Pack 1, 64-bit Operating System @ cc: us @ Cmdline: @ hpbxpsrender.dll: Not Found @ Sep 24 2014 13:17:36]
[Sep 24 2014][13:17:36][9780][INFO][HPDiagnosticCoreUI.cpp][HPDiagnosticCoreUI::InitInstance][WebGen string with actions performed: Version: 4.5.0.23 @ OS: Win 7 Service Pack 1, 64-bit Operating System @ cc: us @ Cmdline: @ hpbxpsrender.dll: Not Found]
[Sep 24 2014][13:17:36][9780][INFO][EnumDeviceDlg.h][CEnumDeviceDlg::~CEnumDeviceDlg][waiting for first enumeration thread to finish.]
Hello there! Welcome to the forums @Swiv ,
I read your post about the issues you are having with your printer on your one Windows 7 system. I have a few suggestions for you to try if you would like. If they do not help, I would then suggest Microsoft Support for better exposure on the issue you're having.
1. Uninstall the printer by running the Microsoft Fix It tool
2. Restart the PC
3. Perform a Clean Boot
4. Restart the PC again
5. Unregistering and re-registering the Microsoft Windows Installer service:
1. Click the Start menu and type " cmd " in the search field and press enter.
2. Type in " msiexec /unregister " and then press enter.
3. Type in " msiexec /regserver " and then press enter.
4. Restart your PC and try the installation.
6. Using System File Checker to Restore System Files
7. Restart the PC
8. Install the printer by running the HP Printer Install Wizard for Windows
9. Once installed, go back to the Clean Boot to enable your start up programs again.
10. If this does not work, try posting the issue in the Microsoft Support Community
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!
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HP Officejet 6500 e709 will not print color from my Mac
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Hi @bvedder ,
Thank you for visiting the HP Support Forums and Welcome. Thank you for the detailed message, tells me where to look for a solution for you. I have looked into your issue with the HP Officejet 6500 E709 Printer and not able to print in color with your Mac.
Here is a document that will show you how to change your Print settings on the Mac. Go to the section Solution four: Check the print settings. Then select the Mac. The Quality should be Normal or Best.
Hope this helps you print in color.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
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On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
I have find the codec installed on my PC do you see an undesirable one I have highlighted the one that seems strange should I uninstall how can I do this safely
Daniel
Codecs audio
Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
Codec audio Microsoft GSM 6.10
0031
ACM
Codec Microsoft ADPCM
0002
ACM
Fraunhofer IIS MPEG Layer-3 Codec (decode only)
0055
ACM
Convertisseur PCM Microsoft
0001
DMO
WMAudio Decoder DMO
0160, 0161, 0162, 0163
WMADMOD.DLL
6.1.7601.17514
DMO
WMAPro over S/PDIF DMO
0162
WMADMOD.DLL
6.1.7601.17514
DMO
WMSpeech Decoder DMO
000A, 000B
WMSPDMOD.DLL
6.1.7601.17514
DMO
MP3 Decoder DMO
0055
mp3dmod.dll
6.1.7600.16385
Codecs vidéo
Type
Nom
Format
Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
msvidc32.dll
6.1.7601.17514
ICM
Microsoft YUV
UYVY
msyuv.dll
6.1.7601.17514
ICM
Codec Intel IYUV
IYUV
iyuv_32.dll
6.1.7601.17514
ICM
Toshiba YUV Codec
Y411
tsbyuv.dll
6.1.7601.17514
ICM
Codec Cinepak de Radius
cvid
iccvid.dll
1.10.0.13
DMO
Mpeg4s Decoder DMO
mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50
mp4sdecd.dll
6.1.7600.16385
DMO
WMV Screen decoder DMO
MSS1, MSS2
wmvsdecd.dll
6.1.7601.17514
DMO
WMVideo Decoder DMO
WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2
wmvdecod.dll
6.1.7601.18221
DMO
Mpeg43 Decoder DMO
mp43, MP43
mp43decd.dll
6.1.7600.16385
DMO
Mpeg4 Decoder DMO
MPG4, mpg4, mp42, MP42
mpg4decd.dll
6.1.7600.16385
De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796> -
Firefox 10. On Windows 7. Adobe PDF will not download or show up in the download list. I tried same files with IE. Download worked fine. Have uninstalled and reinstalled multiple times
Perform the suggestions mentioned in the following articles:
* [[Unable to download or save files]]
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
Check and tell if its working.
Not related to your problem but some of your Firefox Plugins are out-dated
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Im working in Pre Pro Cs6 and my audio isn't coming with the rest of the footage even though Ive used the same camera, same setting etc for the clips. One works, subsequent clips don't. This is frustrating. I get an Adobe message telling me there is an error and I keep getting catastrophic shut downs and crashes. please HELP
More information needed for someone to help... please click below and provide the requested information
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But... if you are having computer crashes, you may have a hardware problem
BSOD shutdowns http://forums.adobe.com/thread/1427408?tstart=0 may help... or,
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