HP Officejet 6500 E709a Printer - Wireless Networking Problem

Hello, I hope you can help me with networking my Officejet 6500 printer. I tried connecting it to my Dishnet wireless router via the USB connection. There is a Netgear N300 wireless router connected to the Dishnet router. I am running Windows 7 Home Edition 64 bit.
When I open up HP Solutions Center, and select Network Settings, I get the error, "This product has not been configured for networking. No network settings are available." I printed out a network configuration page but it says the network status is offling and the EWS shows http://0.0.0.0. I have powered down everything (computer, printer, routers), and still get the same error. I tried running the HP Print and Scan Doctor but it did not fix the issue.
Besides the desktop, I have 2 other laptops that I would like to be able to print wirelessly from. Thank you for any help you can provide.

Hi DawnAZ,
I'd like to help. I have some questions. Are you sure you have 2 routers? I'm not saying you don't, but it is not typical. Most often, a router is connected to a modem. The Internet signal comes in to the modem and then transmitted to the network through the router. I'm wondering if the Dishnet device is a modem and the Netgear is the router for your network.
The connection from the printer to the router would be through an Ethernet cable. A usb cable would not work for this connection. I am going to insert an image to this post so you can see where the Ethernet cable needs to be plugged in to the printer so you can be sure it is plugged in to the correct port.
I'm thinking that the printer should be connected to the Netgear with the Ethernet cable and another Ethernet cable should go from the Netgear to the modem. Let me know if you what you think.
The yellow plug is in the Ethernet port.
Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
Please select the "Accept as Solution" button on the post that best answers your question.
I appreciate your input ! ___________________________________ _____
Thank You,
Rich
Expert

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When I run the troubleshooter off my computer (hp pavilion running Windows 7) it says "Printer hp officejet 6500 e709n series fax cannot be contacted over the network". I am getting very frustrated. How do I fix this problem?

What router? What operating system? Have you run the Wireless Setup WIzard from the Network menu on the front of the printer? Do that.
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I am employed by HP

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Welcome to the HP Community , I read about how you cannot print to your Officejet 6500 e709a printer from your Windows 8.1 system, and I hope to help you! I am curious to find out that if there are any error codes or messages that occur when you run the installation for the printers driver and software. Please try the installation first by running the HP Printer Install Wizard for Windows. If you see any errors, report them back to me and I will take a look at them. Please also run the Print and Scan Doctor. This diagnostic tool will check for any conflicts that could be causing the issue. The tool will show you a report at the end. If there was a problem that the tool could not fix, you will notice it in the results. Let me know what the results say. They will tell you if they fix a component, there is a critical error (red x will appear), or will show green check marks if everything checks out fine. You can run the tool twice and choose "fix scanning", and then "fix printing" on the second round, or vise versa. I hope to hear from you!Show thanks for my reply to help you today by hitting the "thumbs up" icon below!

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Hello. I have a new HP OfficeJet 6500 (E709a) Its all in one. I am trying to use it through a network in my home.
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PC: Windows 7 64 bit
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This question was solved.
View Solution.

Yes, plug the printer into your router with an Ethernet cable the run the Add Device in the Hewlett-Packard folder (Start > All Programs).
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Hello wombat61,
Please download and run the HP Print and Scan Doctor using the below link, which should resolve the issue ..
www.hp.com/go/tools
Regards,
Jabzi
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The cyan portion of the printhead may be clogged. I would suggest running the diagnostics shown here. If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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I had my iMac OS 10.6.8 unplugged for a week and just hooked it back up today and for some reason HP Officejet 6500 E709n Series wireless printer cannot be detected. I have tried everything... AppleCare could not help... they said to install the HP software off HP's site... I did but my computer will not recognize the printer in default printers. I have tried talking to HP Support and they mentioned something about DDS corruption but do not want to pay $99 for that to most likely not be the reason. I have tried calling Verizon because AppleCare said it was a network issue and then Verizon said it was a software issue.
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uhhhwords,
This article should get you operational as it covers the offline errors you are getting. Give the steps a shot and let me know if it helps:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02221706&cc=us&dlc=en&lc=en &product=3795406&tmp_track_link=ot_search
Best of Luck!
I work with HP but my posts and opinions are my own.

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Welcome to the forums Christopher!
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Plug the router back in and wait another minute, next turn on the printer and computer.
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Press the Power button to turn on the product.
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Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
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Please let me know the results!
Have a great day
R a i n b o w 7000I work on behalf of HP
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Windows 8 does not recognize drivers for HP Officejet 6500 E709a Series

I have downloaded drivers for windows 8 for my HP Officejet 6500 E709a Series printer, but the windows 8 system does not recognoze them.

Hi,
What is the error message ? Where do you download from ? the following file or a different file ?
http://ftp.hp.com/pub/softlib/software12/COL31304/mp-110035-1/OJ_AIO_6500_E709_Full_Win_WW_140_408.e...
Please download the above file then install again.
Regards.
BH
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In the meantime, the HPHNDU.exe utility cannot even find the printer, regardless of when I press the "refresh printer list" button.
The software/device is broken. Didn't even get two years out of it.

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This question was solved.
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There is always a chance that a glitch has occurred with the original driver install. Therefore, I always recommend, though it may not be an update, reinstalling the printer and software if necessary. It has solved a number of different types of problems.
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HP Officejet 6500 E709a Printer - Wireless Networking Problem

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