HP Officejet 6500 E709n hesitates on last page of print job

When I send a print job to my printer, the last page hesitates approximately one minute before it completes.  If there is only one page, this page hesitates.  I am connected to it wirelessly.  This does not occur when I send a print job from my laptop.

newmang wrote:
According the HP web site, it was supposed to be "Pro's" and "Experts" answering our questions.  If there are too few to handle the volume, it should have not been advertised like that.  In the real world, that's called false advertising.  The answer provided by the "Student" was too much of "canned' answer.  I've read that in several posts.  However, this does not solve the problem with my printer.
I want to know why my printer does what it does when a print job is sent from my desktop, but not from my laptop.
OK, a couple of things:  this forum is a user to user forum where folks try to help out other folks (and some appreciate that). The "expert" designation next to some names recognizes folks who have demonstrated some degree of expertise, but these folks do not work for HP and are not paid to be here - they are volunteers.  The "pro" designation is given to the experts who happen to work for HP.  In some cases, such as an HP employee who just signed up for the forum the day before Expert Days the "pro" label may not have been applied.
For your actual technical issue is may be best if you would please read this post then provide some details.  You made no mention in your first post of a laptop machine on the same network that does not have the issue.  You also have not mentioned what operating systems are on either computer, or what kind of networking you have.  Providing adequate details may get you better answers, but if you choose to only listen to folks with a particular title next their name you will limit the number of folks who will bother to answer you. 
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • HP Officejet 6500 E709n all-in-one: how to print CD/DVD labels, on Mountain Lion OS?

    My printer is an HP Officejet 6500 E709n all-in-one: how do I print CD/DVD labels, using MACBook Pro & Mountain Lion OS?
    Thanks,
    Jim
    [Edited for Personal Information]

    Hi there Jim, aka @jknud , welcome to the forums
    I understand you're looking to print CD/DVD labels to your Officejet 6500 Wireless, from your Mac.
    There are normally third party software programs you can download to print out whichever brand of labels you are trying to print on. If you wish to let me know which type of labels you are using, I will see if I can find their support forums for you.
    Have a great Monday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Officejet 6500 E709n Series (replaced all cartridges and printer won't print in color.)

    I replaced my color cartridges and my magenta will not print. Originally only the black would print then after the following steps the bluee and yellow cartridges began working. Previous steps I have tried; Clean cartridges step one the blocks on the bottom of page not solid they were streaky. Clean cartridges step two nice print quality solid blocks at the bottom only blue and yellow no magenta. Followed your steps listed above cleaned print head. Aligned cartridges then printed quality page then print quality diagnostic. I am unable to get the magenta cartridge to print. I would appreciate your your help as we have an important school project due.
    BikerMikeH wrote:
    Open the top and let the carriage move to the center or left, unplug the printer, remove the ink cart. and lay on side, raise the grey handle and remove the printhead, with a lint free cloth or coffee filter, genitally moisten it and wipe down the contacts on the back of the printhead, also wipe down were the printhead sits down into the printer, reinstall the printhead and ink cart., close the cover, no hold down the #3 on the front of the printer and plug the unit back in, when you get power release the #3 and see if that helps the issue.

    @rkcpalmsprings, welcome to the forums
    I am replying to you, to share the troubleshooting guide I would suggest for the magenta not printing from your Officejet 6500 Wireless. The steps may look familiar to you as you have tried quite a bit of troubleshooting already however, browse over the steps and try anything you haven't yet tried.
    Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On...
    If the troubleshooting does not help resolve your issue and the magenta still will not print, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in, as the printhead(s) may be at fault.
    If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
    Wishing you a fantastic Wednesday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • How do I get the printer driver for a hp officejet 6500 e709n?

    How do I get the printer driver for a hp officejet 6500 e709n? When I add the printer, Apple says the software is not available and to contact the manufacturer. HP says it is available from Apple.

    Hi Robmtu,
    You can find the direct download here.

  • Hp officejet 6500 e709n series wireless network connection issues

    My HP officejet 6500 e709n series all-in-one printer was working perfectly fine the last time I used it (admittedly a couple of months ago).  Now it seems like the printer thinks it is connected to the wireless network, but the computer thinks it isn't.  I have run the wireless network test report off the printer a couple of times.  The first time it said it couldn't detect any issues.  The second time it said the only possible issue is that "MAC address filtering may be enabled on your wireles router".  I have NO IDEA how to turn that off.  I also don't know why this would suddenly be an issue since the printer was working fine a couple of months ago and we haven't changed anything since then.  I have also run the network configuration page off the printer and it seems to think everything is fine.
    When I run the troubleshooter off my computer (hp pavilion running Windows 7) it says "Printer hp officejet 6500 e709n series fax cannot be contacted over the network".  I am getting very frustrated.  How do I fix this problem?

    What router?  What operating system?  Have you run the Wireless Setup WIzard from the Network menu on the front of the printer?  Do that.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Cannot turn off color management on HP Officejet 6500 E709n

    The subject says it all.  I want to create an ICC profile for my HP Officejet 6500 E709n.  In order to do that I need to turn off color management, then print a test pattern.  I cannot find any documentation on the Internet that this is possible for this particular printer.  HP describes a driver that does support this feature, but does not say whether the feature is available for all HP inkjet printers, just fior Photosmart printers, etc.
    I am running OS X 10.7.5 and have driver version 4.0.1 installed.  Can anybody verify that, on Lion with this version of the driver, the option to turn off color management is available for some printers (I suspect Photosmart) but not for others (e.g., Officejet)?  I have no option to install another driver, as Apple's Software Update determines the drivers required and installs them automatically.
    Thanks,
    Richard

    It may be that you can't turn it off. In my quest for a color laser printer that didn't cost a small fortune, I first tried two somewhat cheaper models. In both cases, I had checked the documentation before purchasing the printers for the same reason as yourself. There were settings on both the printer and in the driver software to disable color management and any type of auto color control.
    In neither case did those features actually work. After profiling, color wasn't even close to the monitor, so the printers were still doing some sort of color modification of their own despite being set to none. These were color laser printers in about the $275 range. As you get into anything cheaper (including of course the deluge of dirt cheap inkjet printers), they are essentially impossible to profile. These door stops are targeted at users who just expect the printer to kick out a page with an image on it.
    For a color laser printer, I originally went with a Xerox 6280DN, which is a toner model (I was purposely avoiding the models that use solid inks). That one profiled perfectly. The 6600 is probably the closest current available model to that.
    However, you're looking at inkjet printers. I know some users try to avoid Epson, but I've always had good luck with them, and the output is outstanding for the higher end models. Their cheapest professional model is the 17" 3880 at about $1200. Add $200 more for the Designer Edition, which is the same printer bundled with the EFI eXpress RIP Software.
    One of the nice features of this model is it uses their newer head. We have a Stylus Pro 4900, which replaced a 4000. The difference is night and day in ink loss. The 4000 regularly churned through a good third of the ink spent on that thing just trying to keep the nozzles clear. A very large waste of expensive ink! The 4900 still does clog at times (all inkjets do), but nowhere near as often, and it clears with less waste.
    As an example, the 110ml cartridges for the 4000 averaged $60 per color. We'd go through at least a couple thousand dollars of ink a year, much of it lost to keeping the thing unclogged. With the 4900, which we've had for a year and a half now, we still have two of the original 80ml starter cartridges in it. The replacements you buy for it are 200ml and should last a good two years or more. In other words, the cost of ink per year dropped by about 80%.

  • HP Officejet 6500 E709n All In One.

     HP Officejet 6500 E709n All In One.   I am getting receipts for blocked calls using up an unnecessary sheet of paper.
    These printouts also have a message noting: " Image on Fax Send Report is set to Off and an image of page 1 will appear here for faxes sent as Scan and Fax".
    I would like to receiive receipts for fax sent but don't need a receipt for blocked faxes. 
    Also, on my cover sheet on faxes, I list how many pages are being sent  but when looking up help info., to figure out where to put the number of pages being faxed into the printer,  all I can find is info refering to the Menu Button" on printer.  I CAN'T FIND A BUTTON LABELED MENU ANYWHERE ON THE PRINTER/FAX MACHINE.  I have printed out the entire booklet on this printer and the first page of instructions is a picture of the printer/fax with labels typed and a line drawn to the button it is referring to.  No where does it say menu button ir point to one,
    Please help me with the above and then help me to help myself thru written instructions by telling where or what is the Menu Button. 
    Thaank you very much,

    When trying to fax, I get "no answer"
    and,, also  this response: "Image on Fax Send Report is set mto Off" > What does this mean?       Nowhere on the machine is there a button marked as Fax Send Report.  What do I do?            I have been unsuccessfully trying to fax a document  to Mexico for day6s., I dialed  "523767661779", then " 011523767661779".  and get only a  BUSY SIGNAL.     The main number there  is "52" [for the country., i.e., Mexico], with the possible prefix  international number "011" preceeding it...............followed by the area code & destination  number "3767661779".  No luck.  What to do?

  • Wireless Printing to HP Officejet 6500 E709n

    I reciently changed from Droid to Iphone 5.
    Using droid mobil hot spot I could connect wirelessly to my computers and my printer HP Officejet 6500 E709n.
    With the Iphone 5 hot spot I can connect to my computers but with the HP printed I can see the modem during the wireless set up
    but when I enter the WPA Passphrase it will not connect. I get an error print out from the HP noting, MAC address filtering may be enabled on the wireless router (I Phone5) This can prevent you HP printer from connecting to the wireless network during setup. Temperoraly disable the MAC Address filtering on the wireless router then run wireless network setup to configure the printer.
    Anyone have a fix to this.

    With an iphone the native printing is built in. no set up per se except your iphone has to be on the home network which you connect to via your settings then click on wifi then it will search for your home network. If you see your home network ssid then click it then on connect. if it has a pass phrase it will request it, then it will connect.
    When you are looking at a web page or an email on the iphone you need only click on the circular arrow. Select print and then select the wireless printer from the selections found. in my house I use an hp D410a All in one and a new Canon Pixma 3220 which is set up on my home network. I select the printer I want and it prints via air print .
    You do not need an HP Printing app for the Apple iPhone. As long as you have set up the HP Printer or any wireless printer to your network the iPhone will print to it. No special drivers are necessary.
    Hope that helped? if not post back.

  • HP Officejet 6500 E709n printer - black ink not printing

    I have an HP Officejet 6500 E709n printer and for some reason the black ink is not printing.  The color cartridges work fine.  I even changed the black cartridge, cleaned and aligned the print heads, uninstalled and reinstalled the printer, but nothing fixed the issue.  I was wondering if the color management profile has something to do with this.  Please help!
    Thanks!
    This question was solved.
    View Solution.

    I am experiencing the same problem. I too, have tried installing a new black ink catridge, taking out the printer head and cleaning it by hand, cleaning the printer head using the HP software, doing a partial reset, doing a hard reset and nothing. Black does not print out at all, whether it's an alignment page, quality report or something from my own files (Word, Excel, PDF, etc). The black does not appear at all. Can someone PLEASE help solve this problem?
    Thank you

  • Need IP location of Officejet 6500 E709n

    I am trying to connect to HP Officejet 6500 E709n.  My Mac indicated that I have installed the print driver but that I am not connected.  One screen asks for the location.  Where do I find that information.  What else do I need to do to connect wirelessly to this printer?

    Welcome to Apple Support Communities.
    First, do you have a wireless router already set up and functioning?
    https://h20563.www2.hp.com/p/_wireless/wireless-basics.html
    The IP address for the printer is a numeric identifier used by your wireless network. It will be a number of the form ###.###.###.### (likely 192.168.1.###) that should appear on the Network Configuration page of the printer.
    HP recommends using a USB cable connected to your computer before installing the HP drivers for OS X, even if you want to eventually set up the printer wirelessly.
    Quoting from the HP support page:
    "Sometimes the software has difficulty finding the printer over the network. If this happens, you will have a chance to do an "advanced search" for the printer using the printer's assigned IP address. You can find the IP address by printing either the Wireless Network Test report or a Network Configuration page.
    If this is a first time installation and you are using the USB setup of the wireless method, the software will not find the printer on the network and you will be guided though creating a wireless connection for the printer." (Emphasis mine).
    https://h20563.www2.hp.com/p/_wireless/printer-setup-help2.html

  • Problems with eprint for Officejet 6500 e709n

    Hi - I have a HP Officejet 6500 e709n printer.  when I go to setup there is not web services option under any of the menus.  I've printed a configuration page which shows that web services is enable but can't figure out how to print the web services information page.  we had this printer attached to both  my husband's and my ipads now it is nowhere to be found.  andy help is greatly appreciated.  thanks.

    Hi,
    Cloud Services as HP ePrint or Print Apps are only available for newer models, such fucctionality is not available as part of the HP Officejet 6500 (E709) Series.
    You may find any supported products for Web Services listed below:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&lc=en&cc=us&dlc=en#N77
    You may print from iPad using the HP ePrint mobile app through your local network however:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01616126&lc=en&product=3795314&tmp...
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

    When I try to print 4.75" x 11" (#12 envelopes) on my HP Officejet 6500 E709n Series printer, it gives an error msg. and will not print. Is there a work around for this, or do I have to use #10 size and make it do?
    Win XP pro, MS word.

    You could try creating 'paper' the size of the #12 envelope, and try that possibly.
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • HP officejet 6500 E709n problem with scanner

    Hi
    I buy HP officejet 6500 E709n i have problem with scanner when printer work wireless  (when work USB or cable RJ45 it's ok). When I try scanning windows give me problem "4,[2,7,80040007),(3,7,0)]", I change drivers and still not working. I have Vista and router D'link Di-524. Please help    

    Hi
    I am having problem scaning from printer to desk top.Please help me

  • HP Officejet 6500 E709n

    I'm trying to install Officejet 6500 e709n.  My OS is Vista. I keep getting: Issues Stopping installation: print spooler.  This service is stopped and needs to be running for installation to continue.  Then below that: Service: Spooler, Manufacturer: Microsoft, Description: Loads files to memory for later printing version 0.0.0.0.  I'm a newbie. What is a spooler and how do I get it to run?  Thanks for any help you can supply.  Sincerely, PoisonPeach

    Hi there @Renwal2014 
    I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
    Cheers
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Officejet 6500 E709n Series wireless reads offline

    I just installed the HP Officejet 6500 E709n Series on my HP Pavilion (Vista 32 bit) and I use a Linksys router. The install appeared to be successful, but I cannot print. All my other wireless devices are online and working as expected.
    I get the messages the 'printer is offline' , 'document failed to print' and 'printer is disconnected'. I've run through the HP guided solutions and the only thing that it appeared that I needed to change was the port - from 'HP_192.168.1.105... Standard TCP/IP' to 'USB001 Virtual...'. According to the guide everything else was configured properly. Any guidance would much be appreciated.
    Thanks

    I am having this exact same problem with our Officejet 6500 E709n. Our printer is connected to a Cradlepoint CTR500 wireless router with WPA encryption. The primary device that uses this printer is a HP Probook Windows 7 Pro 32bit laptop that is also connected wirelessly. We use Symantec Endpoint Protection for antivirus only, no firewall is installed with this Symantec product. Windows 7 Firewall is on, but I have tried shutting this off also.
    The 6500 constantly either disappears from the laptop (requiring a reinstall or on occasion a reboot works) -or- sometimes the unit will print but the "HP Solution Center" does not open and says that the printer is not fully installed. On occasions where a reboot fixes it, the printer ALWAYS shows up "use printer offline" so we need to go uncheck that also. I have called HP and used the chat option 4 times now and get nowhere. Every time I am instructed to reinstall the software (on occasion I am prompted to use L2 and L3 of the uninstall utility) but it ALWAYS happens again in a few days or weeks.
    I can always ping the 6500, access it with a web browser, etc. The device has a hard coded IP address. Something tells me that the HP software is searching for the printer at bootup, and removes it when it is not found. The delay the laptop experiences in connecting to the wireless network might be preventing the software from finding the printer each time, or perhaps the fact that the device hibernates or moves to another network where the printer is not present.
    If there is a solution to this, PLEASE let me know. Otherwise I am more than likely going to simply replace this device as the time saved in troubleshooting this will save us money.

Maybe you are looking for

  • Flash Player Active X

    When viewing flash player files, i see the video but no sound. what could the problem be? I have adobe flash active x version 9.0.124.0

  • Error 7 \ Error 1392 in installing illustrator

    Hello I'm trying to install Illustrator in Windows 8, I get an error 7. In the more Information window: -------------------------------------- Summary -------------------------------------- - 1 fatal error(s), 0 error(s) ----------- Payload: Adobe Il

  • AdiumX Constantly Crashing after QT update

    Hi! Yesterday I updated my computer with the latest QT update 7.1.2. After the update AdiumX is crashing constantly. I've tried to uninstall, reboot, re-install... but nothing changes. Any solution? I've tried aMSN but seems slow and buggy.

  • Maacbook crashes when firewire cord plugged it?

    So recently i plugged in my firewire cable to my mac to upload a new video, and my mac completly shuts off!!! then i tried again and it kept doing the same thing? any suggestions?

  • Can i go back with time machine but without the applications(to keep it the same)?

    can i go back with time machine but without the applications(to keep it the same)? i want to make my mac "younger" but i've got applications that i want to keep and i have them not so long ago...