HP Officejet 6500 E709n reports

How do i manually make the printer do a Wireless Network Test Report again?
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Hello dresdenron,
Welcome to the HP Support Forums!
To have the printer print out a Wireless Test Report, you will need to press the Setup button and then arrow right till Network Setup is on screen and hit OK. Arrow over to Wireless Network Test and press OK.
Is there anything else I can help out with regarding the E709n and its wireless connection?
Cheers,
JERENDS
I work on behalf of HP
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HP Officejet 6500 E709n All In One.

HP Officejet 6500 E709n All In One. I am getting receipts for blocked calls using up an unnecessary sheet of paper.
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I would like to receiive receipts for fax sent but don't need a receipt for blocked faxes.
Also, on my cover sheet on faxes, I list how many pages are being sent but when looking up help info., to figure out where to put the number of pages being faxed into the printer, all I can find is info refering to the Menu Button" on printer. I CAN'T FIND A BUTTON LABELED MENU ANYWHERE ON THE PRINTER/FAX MACHINE. I have printed out the entire booklet on this printer and the first page of instructions is a picture of the printer/fax with labels typed and a line drawn to the button it is referring to. No where does it say menu button ir point to one,
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Thaank you very much,

When trying to fax, I get "no answer"
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Hp officejet 6500 e709n series wireless network connection issues

My HP officejet 6500 e709n series all-in-one printer was working perfectly fine the last time I used it (admittedly a couple of months ago). Now it seems like the printer thinks it is connected to the wireless network, but the computer thinks it isn't. I have run the wireless network test report off the printer a couple of times. The first time it said it couldn't detect any issues. The second time it said the only possible issue is that "MAC address filtering may be enabled on your wireles router". I have NO IDEA how to turn that off. I also don't know why this would suddenly be an issue since the printer was working fine a couple of months ago and we haven't changed anything since then. I have also run the network configuration page off the printer and it seems to think everything is fine.
When I run the troubleshooter off my computer (hp pavilion running Windows 7) it says "Printer hp officejet 6500 e709n series fax cannot be contacted over the network". I am getting very frustrated. How do I fix this problem?

What router? What operating system? Have you run the Wireless Setup WIzard from the Network menu on the front of the printer? Do that.
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I am employed by HP

HP Officejet 6500 E709n printer - black ink not printing

I have an HP Officejet 6500 E709n printer and for some reason the black ink is not printing. The color cartridges work fine. I even changed the black cartridge, cleaned and aligned the print heads, uninstalled and reinstalled the printer, but nothing fixed the issue. I was wondering if the color management profile has something to do with this. Please help!
Thanks!
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I am experiencing the same problem. I too, have tried installing a new black ink catridge, taking out the printer head and cleaning it by hand, cleaning the printer head using the HP software, doing a partial reset, doing a hard reset and nothing. Black does not print out at all, whether it's an alignment page, quality report or something from my own files (Word, Excel, PDF, etc). The black does not appear at all. Can someone PLEASE help solve this problem?
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Need IP location of Officejet 6500 E709n

I am trying to connect to HP Officejet 6500 E709n. My Mac indicated that I have installed the print driver but that I am not connected. One screen asks for the location. Where do I find that information. What else do I need to do to connect wirelessly to this printer?

Welcome to Apple Support Communities.
First, do you have a wireless router already set up and functioning?
https://h20563.www2.hp.com/p/_wireless/wireless-basics.html
The IP address for the printer is a numeric identifier used by your wireless network. It will be a number of the form ###.###.###.### (likely 192.168.1.###) that should appear on the Network Configuration page of the printer.
HP recommends using a USB cable connected to your computer before installing the HP drivers for OS X, even if you want to eventually set up the printer wirelessly.
Quoting from the HP support page:
"Sometimes the software has difficulty finding the printer over the network. If this happens, you will have a chance to do an "advanced search" for the printer using the printer's assigned IP address. You can find the IP address by printing either the Wireless Network Test report or a Network Configuration page.
If this is a first time installation and you are using the USB setup of the wireless method, the software will not find the printer on the network and you will be guided though creating a wireless connection for the printer." (Emphasis mine).
https://h20563.www2.hp.com/p/_wireless/printer-setup-help2.html

How do I print #12 envelopes with HP Officejet 6500 E709n Series printer?

When I try to print 4.75" x 11" (#12 envelopes) on my HP Officejet 6500 E709n Series printer, it gives an error msg. and will not print. Is there a work around for this, or do I have to use #10 size and make it do?
Win XP pro, MS word.

You could try creating 'paper' the size of the #12 envelope, and try that possibly.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

HP officejet 6500 E709n problem with scanner

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HP Officejet 6500 E709n

I'm trying to install Officejet 6500 e709n. My OS is Vista. I keep getting: Issues Stopping installation: print spooler. This service is stopped and needs to be running for installation to continue. Then below that: Service: Spooler, Manufacturer: Microsoft, Description: Loads files to memory for later printing version 0.0.0.0. I'm a newbie. What is a spooler and how do I get it to run? Thanks for any help you can supply. Sincerely, PoisonPeach

Hi there @Renwal2014
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Cheers
R a i n b o w 7000I work on behalf of HP
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Wireless Printing to HP Officejet 6500 E709n

I reciently changed from Droid to Iphone 5.
Using droid mobil hot spot I could connect wirelessly to my computers and my printer HP Officejet 6500 E709n.
With the Iphone 5 hot spot I can connect to my computers but with the HP printed I can see the modem during the wireless set up
but when I enter the WPA Passphrase it will not connect. I get an error print out from the HP noting, MAC address filtering may be enabled on the wireless router (I Phone5) This can prevent you HP printer from connecting to the wireless network during setup. Temperoraly disable the MAC Address filtering on the wireless router then run wireless network setup to configure the printer.
Anyone have a fix to this.

With an iphone the native printing is built in. no set up per se except your iphone has to be on the home network which you connect to via your settings then click on wifi then it will search for your home network. If you see your home network ssid then click it then on connect. if it has a pass phrase it will request it, then it will connect.
When you are looking at a web page or an email on the iphone you need only click on the circular arrow. Select print and then select the wireless printer from the selections found. in my house I use an hp D410a All in one and a new Canon Pixma 3220 which is set up on my home network. I select the printer I want and it prints via air print .
You do not need an HP Printing app for the Apple iPhone. As long as you have set up the HP Printer or any wireless printer to your network the iPhone will print to it. No special drivers are necessary.
Hope that helped? if not post back.

HP Officejet 6500 E709n all-in-one: how to print CD/DVD labels, on Mountain Lion OS?

My printer is an HP Officejet 6500 E709n all-in-one: how do I print CD/DVD labels, using MACBook Pro & Mountain Lion OS?
Thanks,
Jim
[Edited for Personal Information]

Hi there Jim, aka @jknud , welcome to the forums
I understand you're looking to print CD/DVD labels to your Officejet 6500 Wireless, from your Mac.
There are normally third party software programs you can download to print out whichever brand of labels you are trying to print on. If you wish to let me know which type of labels you are using, I will see if I can find their support forums for you.
Have a great Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet 6500 E709n Series wireless reads offline

I just installed the HP Officejet 6500 E709n Series on my HP Pavilion (Vista 32 bit) and I use a Linksys router. The install appeared to be successful, but I cannot print. All my other wireless devices are online and working as expected.
I get the messages the 'printer is offline' , 'document failed to print' and 'printer is disconnected'. I've run through the HP guided solutions and the only thing that it appeared that I needed to change was the port - from 'HP_192.168.1.105... Standard TCP/IP' to 'USB001 Virtual...'. According to the guide everything else was configured properly. Any guidance would much be appreciated.
Thanks

I am having this exact same problem with our Officejet 6500 E709n. Our printer is connected to a Cradlepoint CTR500 wireless router with WPA encryption. The primary device that uses this printer is a HP Probook Windows 7 Pro 32bit laptop that is also connected wirelessly. We use Symantec Endpoint Protection for antivirus only, no firewall is installed with this Symantec product. Windows 7 Firewall is on, but I have tried shutting this off also.
The 6500 constantly either disappears from the laptop (requiring a reinstall or on occasion a reboot works) -or- sometimes the unit will print but the "HP Solution Center" does not open and says that the printer is not fully installed. On occasions where a reboot fixes it, the printer ALWAYS shows up "use printer offline" so we need to go uncheck that also. I have called HP and used the chat option 4 times now and get nowhere. Every time I am instructed to reinstall the software (on occasion I am prompted to use L2 and L3 of the uninstall utility) but it ALWAYS happens again in a few days or weeks.
I can always ping the 6500, access it with a web browser, etc. The device has a hard coded IP address. Something tells me that the HP software is searching for the printer at bootup, and removes it when it is not found. The delay the laptop experiences in connecting to the wireless network might be preventing the software from finding the printer each time, or perhaps the fact that the device hibernates or moves to another network where the printer is not present.
If there is a solution to this, PLEASE let me know. Otherwise I am more than likely going to simply replace this device as the time saved in troubleshooting this will save us money.

How do I add my hp officejet 6500 e709n printer to my ipad mini

How do I add my hp officejet 6500 e709n ( HPCA103A ) printer to my ipad mini? Airprint says no printer found & after buying this I can't afford to pay for other apps, ...help,I like my hp printer,..thank you.

See requirements for AirPrint (http://support.apple.com/kb/ht4356):
If your printer supports AirPrint but does not work then:
Your printer might need a firmware update
Your printer must be on the same WiFi network
Your router must support Bonjour (Zero-configuration networking).
For troubleshooting:
Turn Off iPad, WiFi router (remove from power), and Printer (remove from power).
Turn on WiFi router
Wait 30 seconds
Turn on printer
Wait 30 seconds
Turn on iPad
Try to print.

How to download How Do I? videos for my HP Officejet 6500 E709n printer?

Dear Sir or Madam: Is there any way to download "How Do I?" video clips from the HP Solution Center for my HP Officejet 6500 E709n printer and save them directly to the desktop area of my Windows XP Home desktop computer? Please reply back soon. Thanks. Sincerely, Egan

See requirements for AirPrint (http://support.apple.com/kb/ht4356):
If your printer supports AirPrint but does not work then:
Your printer might need a firmware update
Your printer must be on the same WiFi network
Your router must support Bonjour (Zero-configuration networking).
For troubleshooting:
Turn Off iPad, WiFi router (remove from power), and Printer (remove from power).
Turn on WiFi router
Wait 30 seconds
Turn on printer
Wait 30 seconds
Turn on iPad
Try to print.

How do I get the printer driver for a hp officejet 6500 e709n?

How do I get the printer driver for a hp officejet 6500 e709n? When I add the printer, Apple says the software is not available and to contact the manufacturer. HP says it is available from Apple.

Hi Robmtu,
You can find the direct download here.

HP Officejet 6500 (E709n) wireless mobile printing issues using Wi-Fi...

I have an HP Officejet 6500 (E709n series) that I can no longer print from my Android based device. I have the latest drivers installed on my Win-7 64 bit Premium edition and have flashed the most current firmware available on HP's site. There was a time not long ago where I downloaded and installed an HP app from the Android Market which allowed my mobile device to print to my wi-fi enabled and configured HP 6500. My phone crashed so I had to re-download and install apps. It seems HP ePrint Home&Biz app is the only option here and from what I've read, this app is not compatible with hP ePrint. Am I missing something or is this completely lame to discontinue support for a printer hardly a year old?
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View Solution.

Hello JayyTeee,
I do apologize for the issue you are having.
It sounds as though you are printing wirelessly from your Android phone on the same network as the printer.
This is actually different from ePrint.
The Home & Biz app is designed primarily to print on the same wireless network.
If the app is not finding the printer, I would make sure the phone and printer are on the same network.
If they are on the same network, then I would try uninstalling and reinstalling the Home & Biz app from the Android Market.
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HP Officejet 6500 E709n reports

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