Hp officejet 6500 fax

I have a hp officejet 6500 and when I dial my phone that is on the same line it rings once and disconnects. How can I make the phone work with the fax feature

Hey cleancut!
Try following this document and see if it helps!
If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Similar Messages

Officejet 6500: Fax not showing up

Hallo everybody ...
after updating to Mountain Lion the Fax of my networked Officejet 6500 (ethernet connection to switch) didi not work, so I uninstalled the Fax, did a reset of the printer system and tried to reinstall the fax. It was no problem to reinstall the printer and scanner, but the fax is not showing up in the "install fax menu" of the "install printers" dialog.
What can I do to reinstall the fax services ?
A downgrade to Lion is no option, I already did a search for new drivers via software update, but no new driver showed up ...
Thank you very much,
KW Lorenz

With some of the HP models, it's necessary to add the printer again using the fax ppd. I see several OfficeJet 6500 ppds:
E709a Series
E709a Series. Fax
E709n Series
E709n Series. Fax
E710a-f
E710a-f. Fax
E710n-z Series
E709n-z Series. Fax
If you see your model, add the printer again and use "Selct Printer Software…" to find the ppd.
Hope this helps.

Cannot scan, fax, or copy from HP Officejet 6500 All-in-One E709a

I can print from my HP Officejet 6500 All-in-One E709a, but I cannot scan, copy, or fax. All drivers and updates are current; no recent updates were made prior to the problems occurring. I use Windows 7 64-bit. When the printer is turned on, it always shows Original Loaded, but no documents are in the feeder or on the glass (I have already cleaned the glass and have ensured that the cover sits tightly). I am having problems scanning, copying, and faxing. The automatic document feeder is functioning. I have tried to reset the printer several times.
When I try to Scan a document in the document feeder (it does feed through) or from the glass, I get variable responses – rarely, it appropriately asks how I want to save/handle the doc (e.g., save as pdf), but the document does not actually scan and I am directed to Reload the document OR it displays No Scan Options. The document does not show in My Scans.
When I try to Copy, it shows the document as copying, but there is a long delay before the progress bar occurs. When I copy using the document feeder, I actually get a copy (rarely and always faded-looking) or the copy prints out blank—both results are always followed by an error message to Reload the document. When copying from the glass, the copy prints out blank with an error message to Reload the document
The same problems occur when trying to Fax. Whether trying to scan, copy, or fax, the printer is making a lot of sounds of gears whirring.
Again, I can print a document from my PC without any problems – the problem is limited to scanning, faxing, and copying.
I have tried the HP Print & Scan Doctor. It always stops at the HP Twain Scan step, saying the Scan process was cancelled by the user (not true). When I click on Continue, it proceeds down to the Test Scan step, but nothing happens when I click on the Test Scan button. It will only allow me to Skip at that point. All of the other steps show green checks.
This question was solved.
View Solution.

My first question is really going to get to the core of the issue, I heard you say that the printer makes sounds, but if you lift the lid does the bar A) travel across the screen and B) light up?
Additionally, perform both of these resets and let me know how they go!
HP Multifunction Printer Resets - HP Officejet 6500 - YouTube'
Have a great day!

How do i change my setting for my fax on my hp officejet 6500 E710n-z

I cannot get a fax without being home to accept it
How do i change my setting for my fax on my hp officejet 6500 E710n-z, so that I can accept faxes no matter I am home or not please?
thank you
cookiez

Hi cookiesz219,
I found this in the user guide for HP Officejet E710n-z available here: http://h10032.www1.hp.com/ctg/Manual/c02519721.pdf
Could you try:
1. On the printer control panel, touch > Setup, then touch Fax Setup then Basic Fax Setup
2. Turn on Auto Answer
3. Set Rings to Answer to the number of rings.
I hope this helps.
I work for HP.

Officejet 6500 All in one Cannot print to Fax on Mx OSX Mavericks

Im on a new Mac running OSX Maverics. I'm new to mac. On my old windows computer, I could print to fax with this same printer. I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen. Now on the Mac I cannot do this. I dont see that as an option anywhere.
In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a. On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .
Can I print from my screen on a mac like I do on windows? What am i doing wrong?
Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
Ive run all software updates I can find. I have the latest version of Mavericks.
Any help would be greatly appreciated.
Thanks!
Daniel

Hi
Can you try this.
Download this HP SW driver from HP.com
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4142&lc=en&cc=us&dlc=en&sw_lang=&product=4083...
This is a mountain lion installer, currently there's no support for Mavericks. Just downlaod this.
After you ahve downloaded, install the sw.
When you reach the page below, try to check everything.
Whne you reach this page,select the "Bonjour Multifunction" and in Use: select the the HP Officejet ******. Dont select AirPrint. You should see the HP Fax during this page. If dontsee the Fax, just wait for a while maybe 2mins. Update me if you dont. And continue the installation.
After the installation, click "System Preferences" in the dock. Select Printers & Scanners, on this page you should see the Printers and Faxes of your printer.
Please try it out and update me the outcome.

Printer want print, fax or copy, error code Oxc19a0022, Hp officejet 6500 plus

my printer head was clog up along with the connections that the printer head connect to. Clean all and replace printer head and ink cartagers. printer will still not printer, fax, or copy. I'm getting the error Oxc19a0022 which talk about the printer head. What else do i need to do?

Could appears on these printers:HP Photosmart D5460, D5463, et D5468 HP Officejet 6500Solution 1:With the printer power on, disconnect the USB cable from the computer.Remove the ink cartridgesUnplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)Wait for the "Insert Cartridges" message. Reinstall the cartridges
Close the product doorsIf you receive a recalibration message, allow the printer to complete this taskReconnect the USB cableTry your print job again Solution 2:Plug it directly into the wall, rather than into a UPS.Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.Wait 30 seconds.Plug in the power cable to All-in-One and also to wall outlet.Check for the functionality.
Solution 3:Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.Then, press and hold # and 6 while plugging in the power cord.Continue holding until it displays Semi Full Reset message in the front panel of the All-in-OneSolution 4:Power offUnplug the power cable from the wall outlet (should always power off first using the power button).Remove the back piece and putting it back, making sure it's well adjusted.Removed the piece where the printed paper land, and putting bac. Solution 5: fixing carriage jam on HP Officejet 6500

Officejet 6500 All in one Cannot print to Fax on Mx OSX Maverics

Im on a new Mac running OSX Maverics. I'm new to mac. On my old windows computer, I could print to fax with this same printer. I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen. Now on the Mac I cannot do this. I dont see that as an option anywhere.
In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a. On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .
Can I print from my screen on a mac like I do on windows? What am i doing wrong?
Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
Ive run all software updates I can find. I have the latest version of Mavericks.
Any help would be greatly appreciated.
Thanks!
Daniel

Hi Daniel1963,
The fax driver has to be installed in printers and scanners window in able to fax from the computer.
Click on the Apple.
Click system preferences, click the printers and scanner icon, then click the + sign, then select the
printer name with fax beside it if it is available from the list, then click on the add button.
(if the Apple Update doesn't add the fax driver then you won't be able to send the fax from the computer since there isn't a Full Feature driver for Mavericks)
Try sending a fax.
Go to file, print and select the fax and fill out fax number, then send the fax.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HT1338 when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 70

when I try to print, I get this error message "Communications Failure: The computer is no longer able to communicate with your printer. " followed by intruictions to turn off the printer and check connections etc. I am using an HP Officejet 6500 709e, connecter wirelessly

I'm using a mac (OS X - snow leopord) and am printing over the network (wirelessly).
HP Photosmart Premium Fax All in One - C410a
I was only able to print one page and then both my printer and my computer would display an error message about the printer's inability to print. Since then I've been able to resolve my specific problem.
I
1. uninstalled HP from my computer (checked to ensure that my printer was no longer visible in my printers and the HP Utility software was nowhere to be found),
2. grabbed the software/driver update from Aug, 2010,
3. installed the Aug, 2010 update, and my problems seem to have been fixed.
This is where I got my 2010 update from (obviously you should get the driver/software applicable to your OS and specific printer):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-85379-1&cc=us&dlc=en&lc=en&...

HP Officejet 6500 E709n All In One.

HP Officejet 6500 E709n All In One. I am getting receipts for blocked calls using up an unnecessary sheet of paper.
These printouts also have a message noting: " Image on Fax Send Report is set to Off and an image of page 1 will appear here for faxes sent as Scan and Fax".
I would like to receiive receipts for fax sent but don't need a receipt for blocked faxes.
Also, on my cover sheet on faxes, I list how many pages are being sent but when looking up help info., to figure out where to put the number of pages being faxed into the printer, all I can find is info refering to the Menu Button" on printer. I CAN'T FIND A BUTTON LABELED MENU ANYWHERE ON THE PRINTER/FAX MACHINE. I have printed out the entire booklet on this printer and the first page of instructions is a picture of the printer/fax with labels typed and a line drawn to the button it is referring to. No where does it say menu button ir point to one,
Please help me with the above and then help me to help myself thru written instructions by telling where or what is the Menu Button.
Thaank you very much,

When trying to fax, I get "no answer"
and,, also this response: "Image on Fax Send Report is set mto Off" > What does this mean? Nowhere on the machine is there a button marked as Fax Send Report. What do I do? I have been unsuccessfully trying to fax a document to Mexico for day6s., I dialed "523767661779", then " 011523767661779". and get only a BUSY SIGNAL. The main number there is "52" [for the country., i.e., Mexico], with the possible prefix international number "011" preceeding it...............followed by the area code & destination number "3767661779". No luck. What to do?

Hp officejet 6500 e709n series wireless network connection issues

My HP officejet 6500 e709n series all-in-one printer was working perfectly fine the last time I used it (admittedly a couple of months ago). Now it seems like the printer thinks it is connected to the wireless network, but the computer thinks it isn't. I have run the wireless network test report off the printer a couple of times. The first time it said it couldn't detect any issues. The second time it said the only possible issue is that "MAC address filtering may be enabled on your wireles router". I have NO IDEA how to turn that off. I also don't know why this would suddenly be an issue since the printer was working fine a couple of months ago and we haven't changed anything since then. I have also run the network configuration page off the printer and it seems to think everything is fine.
When I run the troubleshooter off my computer (hp pavilion running Windows 7) it says "Printer hp officejet 6500 e709n series fax cannot be contacted over the network". I am getting very frustrated. How do I fix this problem?

What router? What operating system? Have you run the Wireless Setup WIzard from the Network menu on the front of the printer? Do that.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

[Solved] HPLIP unable to communicate HP printer Officejet 6500 E710A-F

Hi,
I have installed PyQt, CUPS and HPLIP and their dependencies from the Arch Repo. When I run "hp-setup", it reported
warning: Qt/PyQt 4 initialization failed.
error: hp-setup requires GUI support (try running with --qt3). Also, try using interactive (-i) mode.
I ran "hp-check -t", it reported
hp-check[24505]: info: :
hp-check[24505]: info: :HP Linux Imaging and Printing System (ver. 3.13.5)
hp-check[24505]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[24505]: info: :
hp-check[24505]: info: :Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
hp-check[24505]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[24505]: info: :This is free software, and you are welcome to distribute it
hp-check[24505]: info: :under certain conditions. See COPYING file for more details.
hp-check[24505]: info: :
hp-check[24505]: info: :Note: hp-check can be run in three modes:
hp-check[24505]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the
hp-check[24505]: info: :HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[24505]: info: :are installed to successfully compile HPLIP.
hp-check[24505]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro
hp-check[24505]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
hp-check[24505]: info: :has the proper dependencies installed to successfully run.
hp-check[24505]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode
hp-check[24505]: info: :will check both of the above cases (both compile- and run-time dependencies).
hp-check[24505]: info: :
hp-check[24505]: info: :Check types:
hp-check[24505]: info: :a. EXTERNALDEP - External Dependencies
hp-check[24505]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[24505]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[24505]: info: :d. [All are run-time checks]
hp-check[24505]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[24505]: info: :
hp-check[24505]: info: :Status Types:
hp-check[24505]: info: : OK
hp-check[24505]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[24505]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[24505]: info: :
warning: arch distro is not found in AUTH_TYPES
warning: unknown-0.0 version is not supported. Using unknown-0 versions dependencies to verify and install...
hp-check[24505]: info: :
hp-check[24505]: info: :---------------
hp-check[24505]: info: :| SYSTEM INFO |
hp-check[24505]: info: :---------------
hp-check[24505]: info: :
hp-check[24505]: info: : Kernel: 3.9.4-1-ARCH #1 SMP PREEMPT Sat May 25 16:14:55 CEST 2013 GNU/Linux
Host: ddreamer_S3
Proc: 3.9.4-1-ARCH #1 SMP PREEMPT Sat May 25 16:14:55 CEST 2013 GNU/Linux
Distribution: unknown 0.0
hp-check[24505]: info: : Bitness: 64 bit
hp-check[24505]: info: :
hp-check[24505]: info: :-----------------------
hp-check[24505]: info: :| HPLIP CONFIGURATION |
hp-check[24505]: info: :-----------------------
hp-check[24505]: info: :
hp-check[24505]: info: :HPLIP-Version: HPLIP 3.13.5
hp-check[24505]: info: :HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for unknown distro 0.0 version
hp-check[24505]: info: :
hp-check[24505]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[24505]: info: :# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.13.5
[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.13.5
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=yes
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-drv-install=yes
foomatic-ppd-install=yes
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=yes
internal-tag=3.13.5
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
hpijs-only-build=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no
hp-check[24505]: info: :
hp-check[24505]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[24505]: info: :Plugins are not installed. Could not access file: 沒有此一檔案或目錄
hp-check[24505]: info: :
hp-check[24505]: info: :Current contents of '~/.hplip/hplip.conf' file:
warning: Could not access file: 沒有此一檔案或目錄
hp-check[24505]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[24505]: info: :
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :| External Dependencies |
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :
hp-check[24505]: info: : gs Ghostscript REQUIRED 7.05 9.07 OK -
hp-check[24505]: info: : network Network-wget OPTIONAL - 1.14 OK -
hp-check[24505]: info: : dbus DBus REQUIRED - 1.6.10 OK -
hp-check[24505]: info: : scanimage Shell-Scanning OPTIONAL 1.0 1.0.23 OK -
hp-check[24505]: info: : policykit Admin-Policy-framework OPTIONAL - 0.110 OK -
hp-check[24505]: info: : xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
hp-check[24505]: info: : cups CUPS REQUIRED 1.1 1.6.2 OK 'CUPS Scheduler is running'
hp-check[24505]: info: :
hp-check[24505]: info: :-------------------------
hp-check[24505]: info: :| General Dependencies |
hp-check[24505]: info: :-------------------------
hp-check[24505]: info: :
hp-check[24505]: info: : error: reportlab Python-PDF-Lib OPTIONAL 2.0 - MISSING 'reportlab needs to be installed'
hp-check[24505]: info: : libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
hp-check[24505]: info: : pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
hp-check[24505]: info: : error: pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 - MISSING 'pyqt4-dbus needs to be installed'
hp-check[24505]: info: : libjpeg JPEG-Lib REQUIRED - - OK -
hp-check[24505]: info: : libpthread POSIX-Threads-Lib REQUIRED - 2.17 OK -
hp-check[24505]: info: : python-dbus Python-DBUS REQUIRED 0.80.0 1.2.0 OK -
hp-check[24505]: info: : python-devel Python-SDK REQUIRED 2.2 3.3.2 OK -
hp-check[24505]: info: : error: pyqt4 Python-Qt4 REQUIRED 4.0 - MISSING -
hp-check[24505]: info: : cups-devel CUPS-SDK REQUIRED - 1.6.2 OK -
hp-check[24505]: info: : sane-devel SANE-SDK REQUIRED - 1.0.23 OK -
hp-check[24505]: info: : libusb USB-Lib REQUIRED - 1.0 OK -
hp-check[24505]: info: : sane Scan-Lib REQUIRED - 1.0.23 OK -
hp-check[24505]: info: : cups-image CUPS-Image-Lib REQUIRED - 1.6.2 OK -
hp-check[24505]: info: : libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.7.2 OK -
hp-check[24505]: info: : python-xml Python-XML-Lib REQUIRED - 2.1.0 OK -
hp-check[24505]: info: : python-notify Desktop-notifications OPTIONAL - - OK -
hp-check[24505]: info: :
hp-check[24505]: info: :------------------------------
hp-check[24505]: info: :| Compile Time Dependencies |
hp-check[24505]: info: :------------------------------
hp-check[24505]: info: :
hp-check[24505]: info: : gcc gcc-Compiler REQUIRED - 4.8.1 OK -
hp-check[24505]: info: : libtool Build-tools REQUIRED - 2.4.2 OK -
hp-check[24505]: info: : make GNU-Build-tools REQUIRED 3.0 3.82 OK -
hp-check[24505]: info: :
hp-check[24505]: info: :----------------------
hp-check[24505]: info: :| Python Extentions |
hp-check[24505]: info: :----------------------
hp-check[24505]: info: :
hp-check[24505]: info: : cupsext CUPS-Extension REQUIRED - 3.13.5 OK -
hp-check[24505]: info: : pcardext PhotoCard-Extension REQUIRED - 3.13.5 OK -
hp-check[24505]: info: : hpmudext IO-Extension REQUIRED - 3.13.5 OK -
hp-check[24505]: info: :
hp-check[24505]: info: :-----------------------
hp-check[24505]: info: :| Scan Configuration |
hp-check[24505]: info: :-----------------------
hp-check[24505]: info: :
hp-check[24505]: info: : error: hpaio HPLIP-SANE-Backend REQUIRED - 3.13.5 MISSING 'hpaio not found in /etc/sane.d/dll.conf. hpaio needs to be added in this file.'
hp-check[24505]: info: : scanext Scan-SANE-Extension REQUIRED - 3.13.5 OK -
hp-check[24505]: info: :
hp-check[24505]: info: :------------------------------
hp-check[24505]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[24505]: info: :------------------------------
hp-check[24505]: info: :
hp-check[24505]: info: :device `v4l:/dev/video0' is a Noname HD WebCam virtual device
hp-check[24505]: info: :
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :| DISCOVERED USB DEVICES |
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :
hp-check[24505]: info: :No devices found.
hp-check[24505]: info: :
hp-check[24505]: info: :---------------------------------
hp-check[24505]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[24505]: info: :---------------------------------
hp-check[24505]: info: :
hp-check[24505]: info: :
hp-check[24505]: info: :Officejet_6500_E710a-f
hp-check[24505]: info: :----------------------
hp-check[24505]: info: :Type: Printer
hp-check[24505]: info: :Device URI: hp:/net/Officejet_6500_E710a-f?zc=HP61A705
hp-check[24505]: info: :PPD: /etc/cups/ppd/Officejet_6500_E710a-f.ppd
hp-check[24505]: info: :PPD Description: HP Officejet 6500 e710a-f hpijs, 3.13.5
hp-check[24505]: info: :Printer status: printer Officejet_6500_E710a-f is idle. enabled since 西元2013年06月22日 (週六) 23時23分50秒
error: Unable to communicate with device (code=12): hp:/net/Officejet_6500_E710a-f?zc=HP61A705
error: unable to open channel
error: Communication status: Failed
hp-check[24505]: info: :
hp-check[24505]: info: :Officejet_6500_E710a-f_fax
hp-check[24505]: info: :--------------------------
hp-check[24505]: info: :Type: Fax
hp-check[24505]: info: :Device URI: hpfax:/net/Officejet_6500_E710a-f?zc=HP61A705
hp-check[24505]: info: :PPD: /etc/cups/ppd/Officejet_6500_E710a-f_fax.ppd
hp-check[24505]: info: :PPD Description: HP Fax4 hpcups
hp-check[24505]: info: :Printer status: printer Officejet_6500_E710a-f_fax is idle. enabled since 西元2013年06月22日 (週六) 23時24分08秒
error: Unable to communicate with device (code=12): hpfax:/net/Officejet_6500_E710a-f?zc=HP61A705
error: unable to open channel
error: Communication status: Failed
hp-check[24505]: info: :
hp-check[24505]: info: :
hp-check[24505]: info: :--------------
hp-check[24505]: info: :| PERMISSION |
hp-check[24505]: info: :--------------
hp-check[24505]: info: :
hp-check[24505]: info: :groups user-groups Required - - OK root bin daemon sys adm disk lp wheel log
hp-check[24505]: info: :
hp-check[24505]: info: :-----------
hp-check[24505]: info: :| SUMMARY |
hp-check[24505]: info: :-----------
hp-check[24505]: info: :
hp-check[24505]: info: :Missing Required Dependencies
hp-check[24505]: info: :-----------------------------
error: 'hpaio' package is missing/incompatible
hp-check[24505]: info: :
hp-check[24505]: info: :Missing Optional Dependencies
hp-check[24505]: info: :-----------------------------
hp-check[24505]: info: :None
hp-check[24505]: info: :
hp-check[24505]: info: :Total Errors: 6
hp-check[24505]: info: :Total Warnings: 1
hp-check[24505]: info: :
hp-check[24505]: info: :Re-run 'hp-doctor' command to prompt and fix the issues.
hp-check[24505]: info: :
hp-check[24505]: info: :Done.
Seems that I have to install pyqt4-dbus, but "pacman -S pyqt4-dbus" gave an error message that no package found.
You may suggest me to run hp-setup in an text-mode by "hp-setup -i". I have gone through that without any error message. Somehow, hplip still couldn't communicate with the printer. That's why I try to set up the printer in a graphic mode.
I just don't know how to setup the GUI mode for hplip. I have spent 2 whole days. Any useful help is appreciated.
Last edited by ddreamer (2013-06-26 17:38:42)

pyqt and python2-gobject2 have been installed. python-pyqt4 cannot be found in repo.
Installing python2-qt showed
Lots of curl errors: Not Found
curl: (22) The requested URL returned error: 404 Not Found
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0curl: (6) Could not resolve host: ftp.tsukuba.wide.ad.jp
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
curl: (22) The requested URL returned error: 404 Not Found
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- 0:00:01 --:--:-- 0
curl: (22) The requested URL returned error: 404 Not Found
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- --:--:-- --:--:-- 0
curl: (22) The requested URL returned error: 404 Not Found
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
0 0 0 0 0 0 0 0 --:--:-- 0:00:01 --:--:-- 0
curl: (22) The requested URL returned error: 404 Not Found
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 2547k 100 2547k 0 0 629k 0 0:00:04 0:00:04 --:--:-- 629k
(2/2) 正在檢查鑰匙圈中的鑰匙 [#####################] 100%
(2/2) 正在檢查軟體包完整性 [#####################] 100%
錯誤：python2-sip: signature from "Andrea Scarpino (Arch Linux) <[email protected]>" is invalid
:: /var/cache/pacman/pkg/python2-sip-4.14.6-1-x86_64.pkg.tar.xz 檔案毀損(套件不正確或損毀 (PGP 簽章))。
你要刪除它嗎? [Y/n]
This is my pacman.conf
# /etc/pacman.conf
# See the pacman.conf(5) manpage for option and repository directives
# GENERAL OPTIONS
[options]
# The following paths are commented out with their default values listed.
# If you wish to use different paths, uncomment and update the paths.
#RootDir = /
#DBPath = /var/lib/pacman/
#CacheDir = /var/cache/pacman/pkg/
#LogFile = /var/log/pacman.log
#GPGDir = /etc/pacman.d/gnupg/
HoldPkg = pacman glibc
XferCommand = /usr/bin/curl -C - -f %u > %o
#XferCommand = /usr/bin/wget --passive-ftp -c -O %o %u
#CleanMethod = KeepInstalled
#UseDelta = 0.7
Architecture = auto
# Pacman won't upgrade packages listed in IgnorePkg and members of IgnoreGroup
#IgnorePkg =
#IgnoreGroup =
#NoUpgrade =
#NoExtract =
# Misc options
#UseSyslog
#Color
#TotalDownload
CheckSpace
#VerbosePkgLists
# By default, pacman accepts packages signed by keys that its local keyring
# trusts (see pacman-key and its man page), as well as unsigned packages.
SigLevel = Required DatabaseOptional
LocalFileSigLevel = Optional
#RemoteFileSigLevel = Required
# NOTE: You must run `pacman-key --init` before first using pacman; the local
# keyring can then be populated with the keys of all official Arch Linux
# packagers with `pacman-key --populate archlinux`.
# REPOSITORIES
# - can be defined here or included from another file
# - pacman will search repositories in the order defined here
# - local/custom mirrors can be added here or in separate files
# - repositories listed first will take precedence when packages
# have identical names, regardless of version number
# - URLs will have $repo replaced by the name of the current repo
# - URLs will have $arch replaced by the name of the architecture
# Repository entries are of the format:
# [repo-name]
# Server = ServerName
# Include = IncludePath
# The header [repo-name] is crucial - it must be present and
# uncommented to enable the repo.
# The testing repositories are disabled by default. To enable, uncomment the
# repo name header and Include lines. You can add preferred servers immediately
# after the header, and they will be used before the default mirrors.
#[testing]
#Include = /etc/pacman.d/mirrorlist
[core]
Include = /etc/pacman.d/mirrorlist
[extra]
Include = /etc/pacman.d/mirrorlist
#[community-testing]
#Include = /etc/pacman.d/mirrorlist
[community]
Include = /etc/pacman.d/mirrorlist
# If you want to run 32 bit applications on your x86_64 system,
# enable the multilib repositories as required here.
#[multilib-testing]
#Include = /etc/pacman.d/mirrorlist
#[multilib]
#Include = /etc/pacman.d/mirrorlist
# An example of a custom package repository. See the pacman manpage for
# tips on creating your own repositories.
#[custom]
#SigLevel = Optional TrustAll
#Server = file:///home/custompkgs
[archlinuxfr]
SigLevel = Never
Server = http://repo.archlinux.fr/$arch
This is my /etc/pacman.d/mirrorlist
## Arch Linux repository mirrorlist
## Sorted by mirror score from mirror status page
## Generated on 2013-05-01
Server = http://archlinux.cs.nctu.edu.tw/$repo/os/$arch
Server = http://ftp.tku.edu.tw/Linux/ArchLinux/$repo/os/$arch
Server = http://lug.mtu.edu/archlinux/$repo/os/$arch
Server = http://archlinux.polymorf.fr/$repo/os/$arch
## Score: 0.5, Germany
Server = http://mirror.de.leaseweb.net/archlinux/$repo/os/$arch
## Score: 0.5, Netherlands
Server = http://mirror.nl.leaseweb.net/archlinux/$repo/os/$arch
## Score: 0.5, France
Server = http://archlinux.polymorf.fr/$repo/os/$arch
## Score: 0.5, Poland
Server = http://mirror.chmuri.net/archmirror/$repo/os/$arch
## Score: 0.7, Germany
Server = http://ftp.tuxdroid.org/archlinux/$repo/os/$arch
## Score: 0.7, United States
Server = http://lug.mtu.edu/archlinux/$repo/os/$arch
## Score: 0.7, Germany
Server = http://archlinux.limun.org/$repo/os/$arch
## Score: 0.8, Belarus
Server = http://mirror.datacenter.by/pub/archlinux/$repo/os/$arch
## Score: 0.9, United States
Server = http://hive.ist.unomaha.edu/archlinux/$repo/os/$arch
## Score: 0.9, United Kingdom
Server = http://mirror.bytemark.co.uk/archlinux/$repo/os/$arch
## Score: 0.9, Germany
Server = http://mirror.1favre.de/$repo/os/$arch
## Score: 0.9, Germany
Server = http://mirror.unitedcolo.de/archlinux/$repo/os/$arch
## Score: 0.9, France
Server = http://miroir.ezvan.fr/archlinux/$repo/os/$arch
## Score: 0.9, Germany
Server = http://mirrors.n-ix.net/archlinux/$repo/os/$arch
## Score: 0.9, Netherlands
Server = http://arch.apt-get.eu/$repo/os/$arch
## Score: 0.9, United Kingdom
Server = http://archlinux.mirrors.uk2.net/$repo/os/$arch
## Score: 0.9, Germany
Server = http://ftp5.gwdg.de/pub/linux/archlinux/$repo/os/$arch
## Score: 1.0, Greece
Server = http://foss.aueb.gr/mirrors/linux/archlinux/$repo/os/$arch
## Score: 1.0, United States
Server = http://mirror.rit.edu/archlinux/$repo/os/$arch
## Score: 1.0, Italy
Server = http://archlinux.openlabto.org/archlinux/$repo/os/$arch
## Score: 1.0, Germany
Server = http://mirror.selfnet.de/archlinux/$repo/os/$arch
## Score: 1.0, Taiwan, Province of China
Server = http://ftp.tku.edu.tw/Linux/ArchLinux/$repo/os/$arch
## Score: 1.0, France
Server = http://distrib-coffee.ipsl.jussieu.fr/pub/linux/archlinux/$repo/os/$arch
## Score: 1.0, Sweden
Server = http://ftp.lysator.liu.se/pub/archlinux/$repo/os/$arch
## Score: 1.0, Denmark
Server = http://mirrors.dotsrc.org/archlinux/$repo/os/$arch
## Score: 1.1, United States
Server = http://mirror.us.leaseweb.net/archlinux/$repo/os/$arch
## Score: 1.1, Poland
Server = http://ftp.vectranet.pl/archlinux/$repo/os/$arch
## Score: 1.1, Netherlands
Server = http://fruk.org/archlinux/$repo/os/$arch
## Score: 1.1, Austria
Server = http://mirror1.htu.tugraz.at/archlinux/$repo/os/$arch
## Score: 1.2, Switzerland
Server = http://archlinux.puzzle.ch/$repo/os/$arch
## Score: 1.2, Czech Republic
Server = http://mirror.vpsfree.cz/archlinux/$repo/os/$arch
## Score: 1.2, Netherlands
Server = http://ftp.snt.utwente.nl/pub/os/linux/archlinux/$repo/os/$arch
## Score: 1.2, Russian Federation
Server = http://mirror.yandex.ru/archlinux/$repo/os/$arch
## Score: 1.2, France
Server = http://mir.archlinux.fr/$repo/os/$arch
## Score: 1.2, Norway
Server = http://mirror.archlinux.no/$repo/os/$arch
## Score: 1.3, Germany
Server = http://ftp.spline.inf.fu-berlin.de/mirrors/archlinux/$repo/os/$arch
## Score: 1.4, Belgium
Server = http://archlinux.mirror.kangaroot.net/$repo/os/$arch
## Score: 1.4, Australia
Server = http://mirror.aarnet.edu.au/pub/archlinux/$repo/os/$arch
## Score: 1.4, Germany
Server = http://ftp.neutrinopower.de/archlinux/$repo/os/$arch
## Score: 1.4, Brazil
Server = http://www.las.ic.unicamp.br/pub/archlinux/$repo/os/$arch
## Score: 1.5, Germany
Server = http://mirror.michael-eckert.net/archlinux/$repo/os/$arch
## Score: 1.6, Japan
Server = http://ftp.jaist.ac.jp/pub/Linux/ArchLinux/$repo/os/$arch
## Score: 1.6, Germany
Server = http://mirror.fluxent.de/archlinux/$repo/os/$arch
## Score: 1.6, United States
Server = http://mirror.nexcess.net/archlinux/$repo/os/$arch
## Score: 1.6, United States
Server = http://mirrors.cat.pdx.edu/archlinux/$repo/os/$arch
## Score: 1.6, Macedonia, The Former Yugoslav Republic of
Server = http://arch.linux.net.mk/archlinux/$repo/os/$arch
## Score: 1.6, Brazil
Server = http://pet.inf.ufsc.br/mirrors/archlinux/$repo/os/$arch
## Score: 1.6, Germany
Server = http://mirror.netcologne.de/archlinux/$repo/os/$arch
## Score: 1.7, Belarus
Server = http://ftp.byfly.by/pub/archlinux/$repo/os/$arch
## Score: 1.7, Finland
Server = http://mirror.archlinux.fi/archlinux/$repo/os/$arch
## Score: 1.7, United States
Server = http://cake.lib.fit.edu/archlinux/$repo/os/$arch
## Score: 1.7, United States
Server = http://mirror.umd.edu/archlinux/$repo/os/$arch
## Score: 1.7, Worldwide
Server = http://mirror.brainfork.me/archlinux/$repo/os/$arch
## Score: 1.7, Sweden
Server = http://ftp.portlane.com/pub/os/linux/archlinux/$repo/os/$arch
## Score: 1.7, Brazil
Server = http://archlinux.c3sl.ufpr.br/$repo/os/$arch
## Score: 1.8, Hungary
Server = http://ftp.mfa.kfki.hu/pub/mirrors/ftp.archlinux.org/$repo/os/$arch
## Score: 1.8, United States
Server = http://www.gtlib.gatech.edu/pub/archlinux/$repo/os/$arch
## Score: 1.9, United States
Server = http://mirror.jmu.edu/pub/archlinux/$repo/os/$arch
## Score: 1.9, United States
Server = http://archlinux.surlyjake.com/archlinux/$repo/os/$arch
## Score: 1.9, United States
Server = http://mirrors.aggregate.org/archlinux/$repo/os/$arch
## Score: 1.9, United States
Server = http://mirror.cc.columbia.edu/pub/linux/archlinux/$repo/os/$arch
## Score: 1.9, Czech Republic
Server = http://archlinux.mirror.dkm.cz/pub/archlinux/$repo/os/$arch
## Score: 1.9, Germany
Server = http://ftp.hosteurope.de/mirror/ftp.archlinux.org/$repo/os/$arch
## Score: 2.0, Luxembourg
Server = http://archlinux.mirror.root.lu/$repo/os/$arch
## Score: 2.0, Canada
Server = http://archlinux.mirror.rafal.ca/$repo/os/$arch
## Score: 2.0, Latvia
Server = http://archlinux.goodsoft.lv/$repo/os/$arch
## Score: 2.1, United Kingdom
Server = http://mirror.cinosure.com/archlinux/$repo/os/$arch
## Score: 2.3, United States
Server = http://mirrors.liquidweb.com/archlinux/$repo/os/$arch
## Score: 2.3, Canada
Server = http://mirror.csclub.uwaterloo.ca/archlinux/$repo/os/$arch
## Score: 2.3, United Kingdom
Server = http://mirror.lividpenguin.com/pub/archlinux/$repo/os/$arch
## Score: 2.3, Australia
Server = http://ftp.swin.edu.au/archlinux/$repo/os/$arch
## Score: 2.4, Israel
Server = http://mirror.isoc.org.il/pub/archlinux/$repo/os/$arch
## Score: 2.5, Finland
Server = http://mirror.academica.fi/archlinux/$repo/os/$arch
## Score: 2.5, Viet Nam
Server = http://mirror-fpt-telecom.fpt.net/archlinux/$repo/os/$arch
## Score: 2.5, Germany
Server = http://ftp.halifax.rwth-aachen.de/archlinux/$repo/os/$arch
## Score: 2.5, Colombia
Server = http://www.laqee.unal.edu.co/archlinux/$repo/os/$arch
## Score: 2.6, Italy
Server = http://mirrors.prometeus.net/archlinux/$repo/os/$arch
## Score: 2.6, United States
Server = http://mirrors.kernel.org/archlinux/$repo/os/$arch
## Score: 2.7, Estonia
Server = http://ftp.eenet.ee/pub/archlinux/$repo/os/$arch
## Score: 2.7, Norway
Server = http://archlinux.uib.no/$repo/os/$arch
## Score: 2.7, Netherlands
Server = http://mirror.i3d.net/pub/archlinux/$repo/os/$arch
## Score: 2.7, Greece
Server = http://ftp.otenet.gr/linux/archlinux/$repo/os/$arch
## Score: 2.8, Serbia
Server = http://mirror.pmf.kg.ac.rs/archlinux/$repo/os/$arch
## Score: 3.0, United States
Server = http://mirrors.gigenet.com/archlinux/$repo/os/$arch
## Score: 3.1, United States
Server = http://mirror.ancl.hawaii.edu/linux/archlinux/$repo/os/$arch
## Score: 3.2, Greece
Server = http://ftp.ntua.gr/pub/linux/archlinux/$repo/os/$arch
## Score: 3.2, Greece
Server = http://ftp.cc.uoc.gr/mirrors/linux/archlinux/$repo/os/$arch
## Score: 3.2, Portugal
Server = http://ftp.rnl.ist.utl.pt/pub/archlinux/$repo/os/$arch
## Score: 3.2, United States
Server = http://mirrors.rutgers.edu/archlinux/$repo/os/$arch
## Score: 3.3, China
Server = http://mirrors.neusoft.edu.cn/archlinux/$repo/os/$arch
## Score: 3.4, China
Server = http://mirror.bjtu.edu.cn/archlinux/$repo/os/$arch
## Score: 3.5, China
Server = http://mirror6.bjtu.edu.cn/archlinux/$repo/os/$arch
## Score: 3.6, China
Server = http://mirrors.tuna.tsinghua.edu.cn/archlinux/$repo/os/$arch
## Score: 3.6, United States
Server = http://cosmos.cites.illinois.edu/pub/archlinux/$repo/os/$arch
## Score: 3.6, Germany
Server = http://linux.rz.rub.de/archlinux/$repo/os/$arch
## Score: 3.8, Germany
Server = http://ftp-stud.hs-esslingen.de/pub/Mirrors/archlinux/$repo/os/$arch
## Score: 3.8, Sweden
Server = http://ftp.df.lth.se/pub/archlinux/$repo/os/$arch
## Score: 3.9, Ireland
Server = http://ftp.heanet.ie/mirrors/ftp.archlinux.org/$repo/os/$arch
## Score: 4.0, Kazakhstan
Server = http://archlinux.kz/$repo/os/$arch
## Score: 4.1, United States
Server = http://mirrors.lax1.thegcloud.com/arch/$repo/os/$arch
## Score: 4.1, South Africa
Server = http://ftp.wa.co.za/pub/archlinux/$repo/os/$arch
## Score: 4.1, Romania
Server = http://mirror.archlinux.ro/archlinux/$repo/os/$arch
## Score: 4.1, France
Server = http://mirror.archlinux.ikoula.com/archlinux/$repo/os/$arch
## Score: 4.4, Bulgaria
Server = http://archlinux.igor.onlinedirect.bg/$repo/os/$arch
## Score: 4.8, Singapore
Server = http://mirror.nus.edu.sg/archlinux/$repo/os/$arch
## Score: 4.8, New Caledonia
Server = http://archlinux.nautile.nc/archlinux/$repo/os/$arch
## Score: 4.8, Australia
Server = http://mirror.optus.net/archlinux/$repo/os/$arch
## Score: 5.0, United Kingdom
Server = http://www.mirrorservice.org/sites/ftp.archlinux.org/$repo/os/$arch
## Score: 5.1, Sweden
Server = http://ftp.availo.se/archlinux/$repo/os/$arch
## Score: 5.1, France
Server = http://archlinux.mirrors.ovh.net/archlinux/$repo/os/$arch
## Score: 5.2, New Zealand
Server = http://mirror.xnet.co.nz/pub/archlinux/$repo/os/$arch
## Score: 5.2, Russian Federation
Server = http://mirror.rol.ru/archlinux/$repo/os/$arch
## Score: 5.5, China
Server = http://mirrors.stuhome.net/archlinux/$repo/os/$arch
## Score: 5.5, China
Server = http://mirrors.ustc.edu.cn/archlinux/$repo/os/$arch
## Score: 5.5, India
Server = http://mirror.cse.iitk.ac.in/archlinux/$repo/os/$arch
## Score: 5.7, China
Server = http://mirrors6.ustc.edu.cn/archlinux/$repo/os/$arch
## Score: 6.8, United States
Server = http://ftp.osuosl.org/pub/archlinux/$repo/os/$arch
## Score: 7.4, United States
Server = http://mirrors.xmission.com/archlinux/$repo/os/$arch
## Score: 7.4, Australia
Server = http://mirror.internode.on.net/pub/archlinux/$repo/os/$arch
## Score: 7.4, Spain
Server = http://sunsite.rediris.es/mirror/archlinux/$repo/os/$arch
## Score: 7.5, China
Server = http://mirrors.163.com/archlinux/$repo/os/$arch
## Score: 7.6, Japan
Server = http://ftp.tsukuba.wide.ad.jp/Linux/archlinux/$repo/os/$arch
## Score: 7.9, Taiwan, Province of China
Server = http://archlinux.cs.nctu.edu.tw/$repo/os/$arch
## Score: 8.6, Turkey
Server = http://ftp.linux.org.tr/archlinux/$repo/os/$arch
## Score: 8.7, United States
Server = http://mirror.metrocast.net/archlinux/$repo/os/$arch
## Score: 8.8, Ukraine
Server = http://ftp.linux.kiev.ua/pub/Linux/ArchLinux/$repo/os/$arch
## Score: 9.4, Indonesia
Server = http://mirror.unej.ac.id/archlinux/$repo/os/$arch
## Score: 10.2, United States
Server = http://archlinux.supsec.org/$repo/os/$arch
## Score: 12.5, Germany
Server = http://artfiles.org/archlinux.org/$repo/os/$arch
## Score: 12.5, Kazakhstan
Server = http://mirror.neolabs.kz/archlinux/$repo/os/$arch
## Score: 12.6, Australia
Server = http://ftp.iinet.net.au/pub/archlinux/$repo/os/$arch
## Score: 12.7, Netherlands
Server = http://ftp.nluug.nl/pub/os/Linux/distr/archlinux/$repo/os/$arch
## Score: 12.7, Germany
Server = http://ftp.uni-kl.de/pub/linux/archlinux/$repo/os/$arch
## Score: 12.9, Canada
Server = http://archlinux.mirror.vexxhost.com/$repo/os/$arch
## Score: 12.9, Ukraine
Server = http://mirrors.mithril.org.ua/linux/archlinux/$repo/os/$arch
## Score: 13.1, Germany
Server = http://ftp.tu-chemnitz.de/pub/linux/archlinux/$repo/os/$arch
## Score: 13.3, Spain
Server = http://osl.ugr.es/archlinux/$repo/os/$arch
## Score: 13.3, Sweden
Server = http://ftp.ds.hj.se/pub/os/linux/archlinux/$repo/os/$arch
## Score: 13.4, Germany
Server = http://ftp.uni-bayreuth.de/linux/archlinux/$repo/os/$arch
## Score: 13.6, Slovakia
Server = http://mirror.lnx.sk/pub/linux/archlinux/$repo/os/$arch
## Score: 15.3, Korea, Republic of
Server = http://ftp.kaist.ac.kr/ArchLinux/$repo/os/$arch
## Score: 16.6, Chile
Server = http://mirror.archlinux.cl/$repo/os/$arch
## Score: 22.4, Uzbekistan
Server = http://mirrors.st.uz/archlinux/$repo/os/$arch
## Score: 58.1, Sri Lanka
Server = http://mirror.learn.ac.lk/archlinux/$repo/os/$arch
Why should I do ?

Wireless connection to HP Officejet 6500 e 709n

I cannot connect to my Officejet 6500 E709n printer on my laptop with Win 7 Pro 64bit. I have a model MFP 400 installed in my office and it works fine. Could there be a conflict?

Hi,
Based on its specs, it has:
Connectivity, standard
1 USB (2.0); 1 Ethernet; 1 Wireless 802.11g/b; 2 memory card slots; 1 RJ-11 fax
How do you connect it to your laptop ? Depending on you existing hardware, you can connect many printers on your network(s) to your laptop.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Print issue with Photoshop CS4 and Officejet 6500

I have a Windows 7 Business 64 bits desktop computer. After installing the Officejet Pro 6500 multifunctional drivers all was working OK. Images were being printed nice and with the correct size using Windows print option. After installing Adobe CS4 suite, all images printed from windows or Photoshop have incorrect size (photoshop prints it smaller, about 33%, and on upper left corner of the sheet).
Photoshop sucks but Illustrator print fine. The only way I can print at the good size in Photoshop, it's when I select Microsoft XPS document writer as printer and print from there... Not very user friendly !!!
And yes, it was always the HP Officejet 6500 E709n fax selected by default by Photoshop instead of HP Officejet 6500 E709n !
Is anybody can say if it's an HP issue or an Adobe issue ??? Why Illustrator print fine and Photoshop don't ???
Thank's in advance.

Deleting the fax printer associated with this device to allows correct printing is not an acceptable alternative for me.
If it is a printer issue, why I can print correctly from Illustrator ???
dec9 wrote:
Or: you can go into windows and select a default printer or then the one you use to print with in PS. Then when you are ready to print in PS select the printer. See if that works.
That's my normal configuration then I can't change nothing when all is ok.
Thank you very much for your answer ! Maybe anybody have an other solution or explanation.
Thank's for your patience.

I have a trial version on PS Elements 9 - Printing on HP Officejet-get fax not printer

When I try to print from my trial version of Photoshop & Premier Elements 9 on my HP Officejet 6500 Wireless the fax screen appears instead of the printer. The printer is set correctly on the default page however in the advanced setting is defaults to the fax and I can not find a way to change it.

Upon further analysis i found the Unidiv Printer Driver GPD filename is pointed to the hpfax_print.gpd
How do I change this?

Is there HP software that will allow an Officejet 6500 E710n-z to work under OS X 10.9 Mavericks?

My Macbook's currently running OS X 10.8.5 Mtn. Lion. I've been hesitant to upgrade to Mavericks for fear of what it might break. I just saw the
posting by HP employee Vanricker, "Update - HP Scan application - Grayscale fix - OS X 10.9 Mavericks", at http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/Update-HP-Scan-application-Grayscale-fix-OS-X... But it doesn't list the Officejet 6500 E710n-z. It does, however, say it applies to the Officejet 6600 and 6700. I'd have posted my question as a reply to that posting, but in the 8 months since that was posted, there have been 10 requests for further help that were posted as replies, and not a single one of them was answered. So instead I'm submitting this as a brand new post in the hope that somebody knowledgeable at HP will notice my question.
Can the Officejet 6500 E710n-z work with OS X Mavericks? If so, do I need to download new software from HP? If yes, what's the URL for that software?

Yup, it will work with Mavericks. Here is how I recommend you proceed:
Uninstall the existing HP software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
Click on Continue
Highlight your device on the left pane
Press and hold Control + Alt + Cmd keys on the keyboard simultaneously while you click on Uninstall This IS the Scrubber Option, there is no button labeled "Scrubber"
There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
Click Continue and let it finish
Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Now reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Do not install specific HP software for your printer. Scan from the printer using the Image Capture app in your Applications folder.
Click once on the scanner on the left side, then click on Show Details along the bottom. Along the right side you will see LOTS of options for scanning and saving.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Hp officejet 6500 fax

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