HP Officejet 6500 Wireless-Black Ink Problem

I have had my printer for years & it works really very well until yesterday. I ran out of black ink, had some x-brand refill & tried that & got a message "cartridge damaged or out of ink" put another cartridge in, got the same message. Went out & bought an HP cartridge. Don't get the messages anymore-it just won't print black. I have repeatedly cleaned the heads & only after I do the second cleaning it will print one page, but then the next page is only there halfway, then blank. What gives??? I am very frustrated. Thanks for help

I bought HP black ink for my 8600 Officejet Pro . It still is telling me to replace depleted cartridges and will not print.

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Brand new officejet 4630 with black ink problem and ok button doesnt work

Hi! I bought a new printer today, officejet 4630 and it included toner cartridges in the box. Iset it up like the sheet in the box said. After I had filled in date etc, I put in the ink ( and yes, remembered to check that it was compatible and take of the tape) Then this message showed in the display and still does: "Ink cartridge(s) problem. The following ink cartridges must be replaced" and a black dot. The cartridges were brand new and came in the same box as the printer. I have tried a reset ( taking out the cord for power supply, wait 60 sec etc) I also saw in Hp support you were to press "ok" to get rid of the message before restart. I can't press ok. It just beeps. No matter what button I press. Suggestions? Of course I can try with a new cartridge, but to paying $20 for a new cartridge when it was included in the box and should work is not ok.

Hi , Welcome to the HP Forums! I understand that you ar getting the error, "Ink cartridge(s) problem. The following ink cartridges must be replaced" with your black ink cartridge on your HP Officejet 4630 printer. I am happy to look into this cartridge error for you! Please, try the steps within this guide, A 'Cartridge Missing,' 'Cartridge Problem,' or 'Incompatible Ink Cartridges' Error Message Displays for HP Officejet 4630 and HP Deskjet Ink Advantage 4640 e-All-in-One Printer Series. If this guide does not resolve your issue, please contact HP, phone support for further assistance, as the ink cartridge(s) are under warranty. (After you fill out the information, you will be given a phone number.) If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Best of luck! “Please click the Thumbs up icon below to thank me for responding.”

HP officejet 6500 wireless suddenly stopped printing black ink.

HP Officejet 6500 wireless has stopped printing black ink. Followed all troubleshooting steps to no avail. Prints colors but black is either very faint or not present

Welcome to the forums Irgoodspeed
I saw your post about your Oj 6500 Wireless no longer printing in black ink. I noticed you have already changed the cartridge which did not help.
I would recommend following this troubleshooting guide:
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
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HP Officejet 6500 Wireless Scaning black lines on copies

HP Officejet 6500 Wireless Scaning black lines on copies

Hello Dadbowling, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing lines in your copies. I would like to help.
I would recommend removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend following the steps in this document on Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
How do I fix this problem?

What operating system? If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
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HP Officejet 6500 Wireless/Curled corner with Ink blotch

I am printing on 5.83" x 8.27" cardstock in color. The left hand top corner of nearly every page is turned up with a round ink blotch that smears if you touch it. I have printed about 100 of these on new color ink cartridges and it is getting worse to the point that nearly every page now has this issue. I have run the "clean printhead' function on the tools menu but that doesn't help. Any suggestions?

Hello blueeyes14,
Welcome to the HP Support Forums! I see you are running into some print quality issues when attempting to print on 5.83" x 8.27" card stock to your HP Officejet 6500 Wireless Printer. After taking a look at the Supported Card Sizes, the card stock you are using is not supported. With that being said, there could be a few factors that are causing the issue you are experiencing:
1. The card stock may be to thick, so the ink is not able to properly dry before it finishes the print causing the blotch and curl. (I understand you may have had successful prints with that cardstock size, that does not mean it is supported)
2. I notice you have printed 100+ of these, please keep in mind if the printer is running for long periods of time this could cause it to overheat and not work properly.
Can you please let me know what the weight of the card stock is you are using?
I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
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Officejet 6500 Wireless; Copy a page, the printer prints a blank page

My HP Officejet 6500 Wireless is printing just fine when I print something from the Internet, but when I tried to copy a page today, the printer spits out a blank page. Until today this wasn't a problem. Have had the printer since March 2010 and this is first time with this problem.

kathyniebuhr wrote:
My HP officejet 6500 wireless has done the exact same thing starting yesterday. Do you know how to fix it?
Depending on your print settings the pages printed from the internet may be using the color inks (even to make black). Try the troubleshooting steps in this page. If black is not printing in the test page and the troubleshooting steps there do not resolve the issue see this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past? Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
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How do I print from an iPad 3 Generation to an Officejet 6500 wireless E709n printer

I am a new iPad user and I have a 3rd Generation iPad and want to print to an Officejet 6500 wireless E709n printer but the iPad does not recognize the printer when I try to print or visa-versa. I am using a Ubee Modem/Router and don't know what to do. What do I have to do or what do I have to download to make the iPad and HP Printer print.

tpgarden wrote:
.... No AirPrint Printers Found. And it won't Print
Hi,
Your printer is not in the list therefore no AirPrint available. Your printer does not support ePrint therefore you can use Home & Biz apps. Have you downloaded apps to your iPad yet ? If yes, please try:
Pressing the iPad home button two times (a list of currently running apps should appear at the bottom of the screen).
Press and hold the HP ePrint Home & Biz app until it starts to move around.
Press the red 'X' on the app to end its process.
Press the iPad home button.
Regards.
BH
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I just purchased by MacBook Pro and I need to connect it to my HP officejet 6500 wireless printer, I tried putting the disk from the printer and I was not able to connect the two can you help me.

I just purchased my Mac Book Pro and I need to connect it to my hp officejet 6500 wireless printer, I tried using the CD that came with the printer and it will not connect

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

IMac OS X 10.9.4 cannot see the scanner on Officejet 6500 Wireless E709n

Printer works, fax works but does not see scanner.
When Scan Pro is opened an error message appears "Sorry, scanner could not be initialized"
Work around is to use Image Capture
How do I get the HP Scanner to work?
IMac OS X 10.9.4 wireless connection to Officejet 6500 Wireless E709n

Same problem with an HP3055 on Ethernet

Using HP Officejet 6110 and Officejet 6500 wireless issues

I have been using an HP Offciejet 6110 printer for a long time with an HP laptop running WINXP. I purchased a new HP laptop running WIN7. The WIN7 laptop will print to the 6110 in color only and doesn't allow the HP Imagimg Director software to work.
I recently purchased a new HP Officejet 6500 wireless printer and set that up to run off the HP laptop with WIN7 using the full software install. That seems to be working OK.
I then setup theold XP laptop using only the drivers for the Officejet 6500 so I could still use the Officejet 6110 from that computer and all the scanning and other features of the HP Imageing Director software. But it appears that the Officejet 6500 drivers have scewed up the Officejet 6110 software drivers on the XP laptop. How do I get this computer back to using the 6110 as normal (which was very useful) but be able to use the 6500 as an optional printer without all the 6500 features?

Hi dresdenron,
Thanks for clarifying the issue again. I was a bit confused.
How is the Officejet 6500 and Officejet 6110 setup on the Windows XP? (USB, Wireless)
Both models use completely different software. So there shouldn't be any interference even if the full software had been installed for the Officejet 6500. If both printers are connected by a USB cable, then the Officejet 6500 might have taken over the port and therefore causing the scan not to work.
What happens when you try to scan? (error message)
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
If the issue persists, uninstall and reinstall the Officejet 6110. This way it will be recognized on the new port assigned.
Uninstalling the Printer Software.
HP Officejet and PSC Full Feature Software and Driver.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
The Officejet 6110 is a Windows Update for Windows 7. There is no HP Imaging Director software available to run on Windows 7. Installing the Printer Software in Windows 7 for a USB Cable Connection.
Please provide in detail the results. If I missed anything, just let me know.
Thank You.
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Gemini02
I work on behalf of HP

Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

I have had this printer for many years and it was fully operational only for the first two years of its link to my computer. I have uninstalled and reinstalled the software many times with no success. The Printer/Scan doctor does not solve the problem and gives an error HP Twain Scan. The HP Scan Flow Manager also says that software components are missing The printer works fine but the scanner in the solution center always responds with a error code saying installation is incomplete, "reinstall HP Photosmart software that came with the device and try scanning again" . The extended error information is 4,[2,0,80040154), (0,0,0),(3,56,0)] Another computer, my wife's laptop, running Windows 8 was operational until the end of May 2015, and she is also getting this error code with her computer. This has got to be the most annoying all-in-one I have ever used. I have a Canon all in one at work that I have used with the laptop and the all operating features are mindless...it just works. HP software must have compatibility issues either related to operating systems updates or security software. My computer uses AVG, the laptop uses McAffee and beither scanner operates with this printer. I need to get this scanner operational!

Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you! Some questions for you: Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights? In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon! “Please click the Thumbs up icon below to thank me for responding.”

How to print doc from my kindle fire to a hp officejet 6500 wireless printer

I have a kindle fire and a hp officejet 6500 wireless printer. How do I connect the 2 and print a document that is on my kindle? They are both in the same house

Hi,
Please try:
From a supported app, find the Print option from the app's menu, and then tap Print .
Find the option to select your printer. The Kindle device displays a list of printers that are available on the Wi-Fi network.
Find your printer on the Wi-Fi list, and then tap to select it. Once you select the printer, your device remembers the selection.
If your printer is not on the Wi-Fi list or if you want to use the wireless direct connection method instead, find your printer on the Wireless Direct list, and then tap to select it. Follow the on-screen instructions to complete the connection. Once your printer is connected, your device remembers the selection.
Make any changes to the available printing options, if desired.
Tap Print to send the print job to the printer.
Pleae note: Only "Fire OS 3.0 (Mojito) devices such as the Kindle Fire HD and Kindle Fire HDX tablets support Printing from Kindle."
More information: http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03933792#N57
Regards.
BH
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Officejet 6500 Wireless -- Error status

I have a one-month-old Officejet 6500 wireless printer. It was successfully installed wirelessly and working well. But... I've upgraded my router to an N-router, and now cannot get the wireless printing to work.
-- running Windows Vista on my laptop computer, and computer shows 6500 printer in "error" status
-- Printer sees my wireless network, and the Wireless Network Test Report shows no warnings or problems.
-- Troubleshooting menu on the printer screen tells me "There is no computer connection".
Any tips???

First, did you keep the same SSID and password type and key from your old router? If not, you will have to tell the printer about the new setup.
Second, does your new router operate in both 802.11n AND 802.11g mode? If not, you will have to turn on 'g' mode somehow (usually a dual g/n mode is available) because the printer only has a 'g' radio.
If all above is OK, you may have to re-install the printer manually:
Verify that you can browse to the printer's internal web page by its IP address.
1. Click "Start" button --> Printers.
2. Under Printer Tasks, click "Add Printer".
3. Click "Next" button on the Add Printer Wizard window.
4. Select "Local printer attached to this computer". Deselect "Automatically detect and install My Plug and play printer". Click "Next".
5. Under Select a Printer Port option, select "Create a new port" and select "Standard TCP/IP Port" and click "Next" button.
6. In the "Welcome to the Add Standard TCP/IP printer port wizard" make sure that the printer is turned on and connected to same network that your computer is connected to. Click "Next" button.
7. Under "Add Standard TCP/IP Printer Port" enter the printer's IP address. Click "Next" then click "Finish".
8. Now, select HP from the list of manufacturers, select your printer from the list of Printer models and click 'Next' button.
9. If you can't find your printer, you'll need to find the install CD and use the "Have Disk" option to select one of the hp*.ini files. Alternatively, you can select another HP printer model from the same type.
10. Add the print spooler name and click "Next".
11. Click "Next"
12. Click "Next" and then "Finish"
There are more things that could be wrong, but lets start here.
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HP Officejet 6500 Wireless-Black Ink Problem

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