Hp officejet 6500 wireless e-709, black won't print.

I changed the cartridge but no luck. aligned the print heads and cleaned them in the "tools" section
The color cartriddges need to be changed but I am hessitant to change tthem if the black is not going to work
any ideas or recommendations?

The troubleshooting steps in the document here may help resolve black not printing on your Officejet 6500 e709 wireless printer. Be sure to check the vents as shown in solution three.
If the above does not resolve the issue then soaking the printhead as shown in the post here may help.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

HP Officejet 6500 All-In-One 709n Won't print black

I am using a 6500 wireless printer. The printer has been in storage for 5 months. The cartridges were removed and placed in my refrigerator. Upon reinstalling the cartridges the printer seemed to print; but there was no ink on the paper. I cleaned the print heads several times. The level of the color cartridges went down significantly; but the black cartridge did not. I replaced the black cartridge with a newly purchased one. The problem persists. Test pages show all the color but no black. The Copy/Black button gives the same results. That is: the printer appears to print each line but no ink gets to the paper. It is blank.

I too suddenly cannot print with black ink. i replaced the colored and black cartridges. I am getting colored ink. I have tried numerous solutions offered on the internet including, wiping the print head, saoking the print head, running multiple printhead cleaning cycles via my hp6500 officejet all inone printer. i have now spent better than a half day on this issue and consumed nearly all of the new colored ink! on occasion i would test the black ink and get one short email to print in black. the subsequent test minutes later only a blank page or text so faint it could not be read.
several months ago i had an issue with no printing...cleaned the print head and it seeems to have worked fine until now.
what options are left? i have spare new colored cartridges i hate to throw away if i need to buy a new printer. my printer is 4 yrs old though only used for the last 3 as it was in storage for nearly a year.
are there new hp printers using the 920 cartridges?

HP Officejet 6500 Wireless Scaning black lines on copies

HP Officejet 6500 Wireless Scaning black lines on copies

Hello Dadbowling, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing lines in your copies. I would like to help.
I would recommend removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend following the steps in this document on Vertical Bands, Lines, or Streaks in Copies, Faxes, or Scans.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP officejet 6500 wireless suddenly stopped printing black ink.

HP Officejet 6500 wireless has stopped printing black ink. Followed all troubleshooting steps to no avail. Prints colors but black is either very faint or not present

Welcome to the forums Irgoodspeed
I saw your post about your Oj 6500 Wireless no longer printing in black ink. I noticed you have already changed the cartridge which did not help.
I would recommend following this troubleshooting guide:
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet 6500 E709n Series (replaced all cartridges and printer won't print in color.)

I replaced my color cartridges and my magenta will not print. Originally only the black would print then after the following steps the bluee and yellow cartridges began working. Previous steps I have tried; Clean cartridges step one the blocks on the bottom of page not solid they were streaky. Clean cartridges step two nice print quality solid blocks at the bottom only blue and yellow no magenta. Followed your steps listed above cleaned print head. Aligned cartridges then printed quality page then print quality diagnostic. I am unable to get the magenta cartridge to print. I would appreciate your your help as we have an important school project due.
BikerMikeH wrote:
Open the top and let the carriage move to the center or left, unplug the printer, remove the ink cart. and lay on side, raise the grey handle and remove the printhead, with a lint free cloth or coffee filter, genitally moisten it and wipe down the contacts on the back of the printhead, also wipe down were the printhead sits down into the printer, reinstall the printhead and ink cart., close the cover, no hold down the #3 on the front of the printer and plug the unit back in, when you get power release the #3 and see if that helps the issue.

@rkcpalmsprings, welcome to the forums
I am replying to you, to share the troubleshooting guide I would suggest for the magenta not printing from your Officejet 6500 Wireless. The steps may look familiar to you as you have tried quite a bit of troubleshooting already however, browse over the steps and try anything you haven't yet tried.
Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet 6500 All-in-On...
If the troubleshooting does not help resolve your issue and the magenta still will not print, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in, as the printhead(s) may be at fault.
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Wishing you a fantastic Wednesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

How do I print from an iPad 3 Generation to an Officejet 6500 wireless E709n printer

I am a new iPad user and I have a 3rd Generation iPad and want to print to an Officejet 6500 wireless E709n printer but the iPad does not recognize the printer when I try to print or visa-versa. I am using a Ubee Modem/Router and don't know what to do. What do I have to do or what do I have to download to make the iPad and HP Printer print.

tpgarden wrote:
.... No AirPrint Printers Found. And it won't Print
Hi,
Your printer is not in the list therefore no AirPrint available. Your printer does not support ePrint therefore you can use Home & Biz apps. Have you downloaded apps to your iPad yet ? If yes, please try:
Pressing the iPad home button two times (a list of currently running apps should appear at the bottom of the screen).
Press and hold the HP ePrint Home & Biz app until it starts to move around.
Press the red 'X' on the app to end its process.
Press the iPad home button.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Officejet 6500 Wireless; Copy a page, the printer prints a blank page

My HP Officejet 6500 Wireless is printing just fine when I print something from the Internet, but when I tried to copy a page today, the printer spits out a blank page. Until today this wasn't a problem. Have had the printer since March 2010 and this is first time with this problem.

kathyniebuhr wrote:
My HP officejet 6500 wireless has done the exact same thing starting yesterday. Do you know how to fix it?
Depending on your print settings the pages printed from the internet may be using the color inks (even to make black). Try the troubleshooting steps in this page. If black is not printing in the test page and the troubleshooting steps there do not resolve the issue see this page.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP OfficeJet 6500 wireless twain driver( for scan to quickbooks) needed

I have an extra HP OfficeJet 6500 wireless printer around and I wanted to see if it had a twain driver so we could use it to scan to attach directly to QuickBooks. QuickBooks lists scanners they think would work and it is not on the list but they also state that any twain driver should work.

Hi mowit,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Please respond with which Operating System you are running and I will be happy to research this question about the twain drivers.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
I am always happy to help so please respond back at you convenience.
Thank you.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past? Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

How do i print on my hp officejet 6500 wireless from my ipad?

When i try to print with my ipad via airprinter I get a message "No AirPrinter Printers Found" I have a HP officejet 6500 Wireless, what do I need to do?
This question was solved.
View Solution.

Hello,
Try following the instructions here.
If that does not help, let me know and I will see what I can do.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
How do I fix this problem?

What operating system? If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

I just purchased by MacBook Pro and I need to connect it to my HP officejet 6500 wireless printer, I tried putting the disk from the printer and I was not able to connect the two can you help me.

I just purchased my Mac Book Pro and I need to connect it to my hp officejet 6500 wireless printer, I tried using the CD that came with the printer and it will not connect

Very glad you added that bit of information because I see different problems similar to this. I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

IMac OS X 10.9.4 cannot see the scanner on Officejet 6500 Wireless E709n

Printer works, fax works but does not see scanner.
When Scan Pro is opened an error message appears "Sorry, scanner could not be initialized"
Work around is to use Image Capture
How do I get the HP Scanner to work?
IMac OS X 10.9.4 wireless connection to Officejet 6500 Wireless E709n

Same problem with an HP3055 on Ethernet

Using HP Officejet 6110 and Officejet 6500 wireless issues

I have been using an HP Offciejet 6110 printer for a long time with an HP laptop running WINXP. I purchased a new HP laptop running WIN7. The WIN7 laptop will print to the 6110 in color only and doesn't allow the HP Imagimg Director software to work.
I recently purchased a new HP Officejet 6500 wireless printer and set that up to run off the HP laptop with WIN7 using the full software install. That seems to be working OK.
I then setup theold XP laptop using only the drivers for the Officejet 6500 so I could still use the Officejet 6110 from that computer and all the scanning and other features of the HP Imageing Director software. But it appears that the Officejet 6500 drivers have scewed up the Officejet 6110 software drivers on the XP laptop. How do I get this computer back to using the 6110 as normal (which was very useful) but be able to use the 6500 as an optional printer without all the 6500 features?

Hi dresdenron,
Thanks for clarifying the issue again. I was a bit confused.
How is the Officejet 6500 and Officejet 6110 setup on the Windows XP? (USB, Wireless)
Both models use completely different software. So there shouldn't be any interference even if the full software had been installed for the Officejet 6500. If both printers are connected by a USB cable, then the Officejet 6500 might have taken over the port and therefore causing the scan not to work.
What happens when you try to scan? (error message)
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. Find and fix common printer problems using HP diagnostic tools for Windows?
If the issue persists, uninstall and reinstall the Officejet 6110. This way it will be recognized on the new port assigned.
Uninstalling the Printer Software.
HP Officejet and PSC Full Feature Software and Driver.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
The Officejet 6110 is a Windows Update for Windows 7. There is no HP Imaging Director software available to run on Windows 7. Installing the Printer Software in Windows 7 for a USB Cable Connection.
Please provide in detail the results. If I missed anything, just let me know.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Officejet 6500 Wireless/Curled corner with Ink blotch

I am printing on 5.83" x 8.27" cardstock in color. The left hand top corner of nearly every page is turned up with a round ink blotch that smears if you touch it. I have printed about 100 of these on new color ink cartridges and it is getting worse to the point that nearly every page now has this issue. I have run the "clean printhead' function on the tools menu but that doesn't help. Any suggestions?

Hello blueeyes14,
Welcome to the HP Support Forums! I see you are running into some print quality issues when attempting to print on 5.83" x 8.27" card stock to your HP Officejet 6500 Wireless Printer. After taking a look at the Supported Card Sizes, the card stock you are using is not supported. With that being said, there could be a few factors that are causing the issue you are experiencing:
1. The card stock may be to thick, so the ink is not able to properly dry before it finishes the print causing the blotch and curl. (I understand you may have had successful prints with that cardstock size, that does not mean it is supported)
2. I notice you have printed 100+ of these, please keep in mind if the printer is running for long periods of time this could cause it to overheat and not work properly.
Can you please let me know what the weight of the card stock is you are using?
I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Hp officejet 6500 wireless e-709, black won't print.

Similar Messages

Maybe you are looking for