HP officejet 6500 wireless: error message- General Printer Error, 0x610 11beb ?

How can I fix this as I cannot scan, print, etc. there are no paper jams, changed ink catridges etc. Help

Cannot get carrage to stop to take out cartridges, and printer will not reset to print.  Error message just keeps on coming up.  Also, solution center printer is disconnected.  Tried to reset the wireless connection, but it won't let me.  Error message keeps showing up.  Tried unplugging and sit for a couple of minutes, but still won't work?

Similar Messages

  • Problem with HP Officejet 6500 Wireless All-in-One Printer - E709n

    I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
    How do I fix this problem?

    What operating system?  If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

    I have had this printer for many years and it was fully operational only for the first two years of its link to my computer.  I have uninstalled and reinstalled the software many times with no success.  The Printer/Scan doctor does not solve the problem  and gives an error HP Twain Scan.  The HP Scan Flow Manager also says that software components are missing The printer works fine but the scanner in the solution center always responds with a error code saying installation is incomplete, "reinstall HP Photosmart software that came with the device and try scanning again" .  The extended error information is  4,[2,0,80040154), (0,0,0),(3,56,0)] Another computer, my wife's laptop, running Windows 8 was operational until the end of May 2015, and she is also getting this error code with her computer.  This has got to be the most annoying all-in-one I have ever used.  I have a Canon all in one at work that I have used with the laptop and the all operating features are mindless...it just works.  HP software must have compatibility issues either related to operating systems updates or security software.  My computer uses AVG, the laptop uses McAffee and beither scanner operates with this printer. I need to get this scanner operational!

    Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you!  Some questions for you:  Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights?  In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon!  “Please click the Thumbs up icon below to thank me for responding.”

  • Officejet 6500 Wireless -- Error status

    I have a one-month-old Officejet 6500 wireless printer.  It was successfully installed wirelessly and working well.  But... I've upgraded my router to an N-router, and now cannot get the wireless printing to work. 
    -- running Windows Vista on my laptop computer, and computer shows 6500 printer in "error" status
    -- Printer sees my wireless network, and the Wireless Network Test Report shows no warnings or problems.
    -- Troubleshooting menu on the printer screen tells me "There is no computer connection". 
    Any tips???

    First, did you keep the same SSID and password type and key from your old router?  If not, you will have to tell the printer about the new setup.
    Second, does your new router operate in both 802.11n AND 802.11g mode?  If not, you will have to turn on 'g' mode somehow (usually a dual g/n mode is available) because the printer only has a 'g' radio.
    If all above is OK, you may have to re-install the printer manually:
    Verify that you can browse to the printer's internal web page by its IP address.
    1. Click "Start" button --> Printers.
    2. Under Printer Tasks, click "Add Printer".
    3. Click "Next" button on the Add Printer Wizard window.
    4. Select "Local printer attached to this computer". Deselect "Automatically detect and install My Plug and play printer". Click "Next".
    5. Under Select a Printer Port option, select "Create a new port" and select "Standard TCP/IP Port" and click "Next" button.
    6. In the "Welcome to the Add Standard TCP/IP printer port wizard" make sure that the printer is turned on and connected to same network that your computer is connected to. Click "Next" button.
    7. Under "Add Standard TCP/IP Printer Port" enter the printer's IP address. Click "Next" then click "Finish".
    8. Now, select HP from the list of manufacturers, select your printer from the list of Printer models and click 'Next' button.
    9. If you can't find your printer, you'll need to find the install CD and use the "Have Disk" option to select one of the hp*.ini files. Alternatively, you can select another HP printer model from the same type.
    10. Add the print spooler name and click "Next".
    11. Click "Next"
    12. Click "Next" and then "Finish"
    There are more things that could be wrong, but lets start here.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • How do I connect my ipad to my officejet 6500 wireless so I can print from my ipad?

    Print from ipad to officejet 6500 wireless

    Hi Milklady, you can check the link  Printing Over a Wireless Network with Apple's AirPrint FAQs

  • Officejet 6500 wireless model 709n not printing. Vista 32bit. Tried new cartridge. Paper feeds OK.

    Won't print from computer or printer control panel test page.  No error messages.  Sounds like it is printing but paper is completely blank.  Tried cleaning and enhanced cleaning via HP Solution Center Tools.  The test page after cleaning has 6 color rectangles that look OK, no black, no words.  Tried turning printer on and off.  Rebooted computer.  All drivers up to date.

    Hello Steve_M
    Please check out this article here for troubleshooting printing out blank pages. It may resolve your problem.
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  • HP Officejet 6500 Wireless will no longer print cyan

    Printer will no longer print Cyan.

    Make sure to use HP Genuine Ink Cartridges for your Printer as the use of refilled ink can the damage the Printhead which may cost a more serious problem related to your printing. First, check your ink levels, if your cyan ink seems to be empty then, replace it. If not, got to the Setup menu of your printer then look for "Tools" then select "clean printhead". This allow the printer to free the printhead from dust build-ups and any dried ink. If cleaning the printhead still doesn't fix the issue then try another Cyan ink cartridge. If replacing the cartride still doesn't solve the issue then you must take all the cartridges out including the printhead and manually clean the copper contacts of the printhead by wipping it with a soft lint free cloth. After cleaning, insert all back-in and perform another cleaning in the tools menu of your printer. Problem should be fixed after performing all that steps.
    Please click "Kudos" "Thumbs up" If this post was helpful.

  • How do i print on my hp officejet 6500 wireless from my ipad?

    When i try to print with my ipad via airprinter I get a message "No AirPrinter Printers Found"  I have a HP officejet 6500 Wireless,  what do I need to do?
    This question was solved.
    View Solution.

    Hello,
    Try following the instructions here.
    If that does not help, let me know and I will see what I can do.
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  • Print Head is missing or damaged HP Officejet 6500 Wireless

    I have an HP Officejet 6500 wireless.  It is installed on a desktop with Windows 7 Ultimate 32 bit.  The printer is telling me it cannot print because the print head is missing or damaged.  I have removed everything and cleaned as directed but still the same error.  Doesn anyone know if I can buy a new printer head for this particular printer?

    Hi,
    Your post is showing up blank. Try using Compatibility mode if you use IE, or use an alternative browser such as Firefox or Chrome.
    MrMatthew - HP Support Forums Moderator
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  • I have an officejet 6500 wireless, doesn't print fonts from quickbooks after moved to new house...

    I have an officejet 6500 wireless and it worked just fine - used it for pronting from Quickbooks.  Moved to new house. Because of new router had to reinstall via install CD.  Install worked fine.  When printing checks from Quickbooks I now get a message that says the the printer does not support the font being requested - it used to...what's up with this?

    Does this only happen when printing from Quickbooks? Have you tried adjusting the settings in QB's? The meesage you are receiving is saying that the font that QB's is wanting to use is not supported by the printer.
    I've included a link to the Hp website that has some updates available for this printer that might help as well.
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=3795...
    Dave M.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as Accepted Solution.
    I am an HP employee.

  • How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

    How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
    I don't get it, I read one post about why would we have to buy an AirPrint Printer when we have used the "print to a wifi printer" just fine in the past?  Yes I feel that's exactly what's happening to me now too. I want to print from my iPhone and iPad to my WiFi Printer which is also now connected to my Airport Express WiFi network just fine. No problems.

    Very glad you added that bit of information because I see different problems similar to this.  I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • How do I print from an iPad 3 Generation to an Officejet 6500 wireless E709n printer

    I am a new iPad user and I have a 3rd Generation iPad and want to print to an Officejet 6500 wireless E709n printer but the iPad does not recognize the printer when I try to print or visa-versa.  I am using a Ubee Modem/Router and don't know what to do. What do I have to do or what do I have to download to make the iPad and HP Printer print.

    tpgarden wrote:
    .... No AirPrint Printers Found. And it won't Print
    Hi,
    Your printer is not in the list therefore no AirPrint available. Your printer does not support ePrint therefore you can use Home & Biz apps. Have you downloaded apps to your iPad yet ? If yes, please try:
    Pressing the iPad home button two times (a list of currently running apps should appear at the bottom of the screen).
    Press and hold the HP ePrint Home & Biz app until it starts to move around.
    Press the red 'X' on the app to end its process.
    Press the iPad home button.
    Regards.
    BH
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  • I just purchased by MacBook Pro and I need to connect it to my HP officejet 6500 wireless printer, I tried putting the disk from the printer and I was not able to connect the two can you help me.

    I just purchased my Mac Book Pro and I need to connect it to my hp officejet 6500 wireless printer, I tried using the CD that came with the printer and it will not connect

    Very glad you added that bit of information because I see different problems similar to this.  I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • HP officejet 6500 wireless suddenly stopped printing black ink.

    HP Officejet 6500 wireless has stopped printing black ink.  Followed all troubleshooting steps to no avail. Prints colors but black is either very faint or not present

    Welcome to the forums Irgoodspeed
    I saw your post about your Oj 6500 Wireless no longer printing in black ink. I noticed you have already changed the cartridge which did not help.
    I would recommend following this troubleshooting guide:
    Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
    Have a great day
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • How to print doc from my kindle fire to a hp officejet 6500 wireless printer

    I have a kindle fire and a hp officejet 6500 wireless  printer. How do I connect the 2 and print a document that is on my kindle? They are both in the same house

    Hi,
    Please try:
    From a supported app, find the Print option from the app's menu, and then tap Print .
    Find the option to select your printer. The Kindle device displays a list of printers that are available on the Wi-Fi network.
    Find your printer on the Wi-Fi list, and then tap to select it. Once you select the printer, your device remembers the selection.
    If your printer is not on the Wi-Fi list or if you want to use the wireless direct connection method instead, find your printer on the Wireless Direct list, and then tap to select it. Follow the on-screen instructions to complete the connection. Once your printer is connected, your device remembers the selection.
    Make any changes to the available printing options, if desired.
    Tap Print to send the print job to the printer.
    Pleae note: Only "Fire OS 3.0 (Mojito) devices such as the Kindle Fire HD and Kindle Fire HDX tablets support Printing from Kindle."
    More information:  http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03933792#N57
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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