HP Officejet 6500 Wireless will no longer print cyan

Printer will no longer print Cyan.

Make sure to use HP Genuine Ink Cartridges for your Printer as the use of refilled ink can the damage the Printhead which may cost a more serious problem related to your printing. First, check your ink levels, if your cyan ink seems to be empty then, replace it. If not, got to the Setup menu of your printer then look for "Tools" then select "clean printhead". This allow the printer to free the printhead from dust build-ups and any dried ink. If cleaning the printhead still doesn't fix the issue then try another Cyan ink cartridge. If replacing the cartride still doesn't solve the issue then you must take all the cartridges out including the printhead and manually clean the copper contacts of the printhead by wipping it with a soft lint free cloth. After cleaning, insert all back-in and perform another cleaning in the tools menu of your printer. Problem should be fixed after performing all that steps.
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Similar Messages

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    I have a HP Officejet 6500 Wireless All-in-One Printer - E709n that keeps going off-line all the time.
    How do I fix this problem?

    What operating system?  If Win 7 64-bit, try this: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=mp-89191-1
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Scanning with HP Officejet 6500 Wireless All-in-One Printer - E709n using Windows 7 Pro editition

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    Hi , Welcome to the HP Forums! I understand that you cannot scan with your HP Officejet 6500 wireless printer on Windows 7 and 8. I am happy to look into this issue for you!  Some questions for you:  Are you able to make copies with the printer from the scanner glass? Loading and Copying 216 x 279 mm (8.5 x 11 inch) Plain Paper. (This way we can verify that the hardware is functional.)Do you see any error messages on the printer's display screen, or blinking lights?  In the meantime, please take a look through this scanning guide, An 'HP Cue Scanning Flow component has encountered a problem and needs to be closed' Error Displays for HP Deskjet, Officejet, and Photosmart All-in-Ones. Hope to hear from you soon!  “Please click the Thumbs up icon below to thank me for responding.”

  • How do I connect my ipad to my officejet 6500 wireless so I can print from my ipad?

    Print from ipad to officejet 6500 wireless

    Hi Milklady, you can check the link  Printing Over a Wireless Network with Apple's AirPrint FAQs

  • HP Officejet 6500 Wireless will not print black but will color

    I did the soak & had a lot of build up & put it back in machine it still with not print anything black. I've tried copying a form still no luck, I tried a hard shut down to reboot its self still nothing. What else could it be? or what else could I try to get it up an working?
    thanks~~

    @fradybaby 
    Did you get any improvement at all with the Black after soaking the printhead? (as usually it is quite successful). Sometimes it might take a couple of attempts with the soak. 
    Is the printer still within warranty? (typically it's one year from date of purchase), as the issue could be related to the printer itself.
    Support Phone no.s
    http://welcome.hp.com/country/us/en/wwcontact_us.html
    Printer warranty check tool (enter serial no.)
    http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=ie&lc=en
    Thanks, Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • Re: HP Officejet 6500 Wireless will not print with black ink

    My black ink cartridge was not working and I came across this site. Thank you Pokerchip your method worked fine I was about to buy a new printer till I came across your blog, I placed all the cartridges in plastic bags and  I washed the printer head first in metholated spirits then rinsed it well under the tap till the water ran clear, I placed the printerhead ouside in the warm night air overnight and in the morning put it back in my printer when it was thoroughly dry at first the printer message read no printhead installed so I press the ok button and the printer when through a process and finally printed a test page it was absolutely perfect, you saved me heaps of money very grateful for your help and I hope this helps others as well. Check out Pokerchip's blog on this site

    I am glad things worked out for you, but there are two parts I would NOT recommend:  first, do not use metholated spirits as this can cause the printhead to delaminate requiring printhead replacement.  Secondly, I would not recommend leaving the printhead out of the printer overnight as this can allow the printhead to dry out and/or introduce air into the printhead.
    The post here has my recommendations for cleaning the printhead, this has worked for many people.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP officejet 6500 wireless: error message- General Printer Error, 0x610 11beb ?

    How can I fix this as I cannot scan, print, etc. there are no paper jams, changed ink catridges etc. Help

    Cannot get carrage to stop to take out cartridges, and printer will not reset to print.  Error message just keeps on coming up.  Also, solution center printer is disconnected.  Tried to reset the wireless connection, but it won't let me.  Error message keeps showing up.  Tried unplugging and sit for a couple of minutes, but still won't work?

  • Officejet 6500 wireless model 709n not printing. Vista 32bit. Tried new cartridge. Paper feeds OK.

    Won't print from computer or printer control panel test page.  No error messages.  Sounds like it is printing but paper is completely blank.  Tried cleaning and enhanced cleaning via HP Solution Center Tools.  The test page after cleaning has 6 color rectangles that look OK, no black, no words.  Tried turning printer on and off.  Rebooted computer.  All drivers up to date.

    Hello Steve_M
    Please check out this article here for troubleshooting printing out blank pages. It may resolve your problem.
    Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
    When a solution is found please mark the post that solves your issue.

  • HP officejet 6500 wireless suddenly stopped printing black ink.

    HP Officejet 6500 wireless has stopped printing black ink.  Followed all troubleshooting steps to no avail. Prints colors but black is either very faint or not present

    Welcome to the forums Irgoodspeed
    I saw your post about your Oj 6500 Wireless no longer printing in black ink. I noticed you have already changed the cartridge which did not help.
    I would recommend following this troubleshooting guide:
    Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
    If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
    Have a great day
    R a i n b o w 7000I work on behalf of HP
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    “Thanks” for helping!
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  • How do i print on my hp officejet 6500 wireless from my ipad?

    When i try to print with my ipad via airprinter I get a message "No AirPrinter Printers Found"  I have a HP officejet 6500 Wireless,  what do I need to do?
    This question was solved.
    View Solution.

    Hello,
    Try following the instructions here.
    If that does not help, let me know and I will see what I can do.
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  • I just purchased by MacBook Pro and I need to connect it to my HP officejet 6500 wireless printer, I tried putting the disk from the printer and I was not able to connect the two can you help me.

    I just purchased my Mac Book Pro and I need to connect it to my hp officejet 6500 wireless printer, I tried using the CD that came with the printer and it will not connect

    Very glad you added that bit of information because I see different problems similar to this.  I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)

    How can I print to my HP OfficeJet 6500 Wireless Printer from my iPhone 4S which used to work (on prior iPhones) before AirPrint printers were even available? (running Mac Lion OS, all software and HP sw updates are all performed)
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    Very glad you added that bit of information because I see different problems similar to this.  I want to share with them what you did and hopefully you not only fixed your specific problem but you can lend some more advice to others with problems like this. Thanks!
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • My HP Officejet Pro 8500 A910 will no longer print aqua.

    My HP Officejet Pro 8500 A910 will no longer print aqua.  I just tried two new cartridges and when I clean the heads, no aqua prints.  I get no error messages however.
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    Hey @CWickstrom ,
    Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
    I recommend calling HP Technical Phone Support for this issue I believe you will be given options and help I can't.
    If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
    HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
    I hope this helps.
    I worked for HP.

  • I have a macbook pro and aphotosmartD110 wireless printer.  I was told that if I install the printer software on my computer, it will no longer print wirelessly.  Is that true and how do I scan wirelessly without loading in the software?

    I have a macbook pro and a photosmart D110 printer.  I was told that if I load the software for the printer onto my mac that it will no longer print wierlessly.  Is that true and how can I scan wirelessly without loading the software? Also, can I just connect my mac to the printer with a cable and scan or do I need that software loaded onto the mac?  Thanks for all help!

    If you are running Lion then all drivers are distributed through Software Update. You do not need to install anything, other than to install the printer in System Preferences > Print & Scan. If you already added the printer while it was connected using USB, you might want to delete it and set it up again wirelessly to avoid confusion. Or, give them two distinct names e.g. "Photosmart D110 (USB)" and "Photosmart D110 (wireless)".
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    This HP document may help explain how driver software is distributed now:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03079365&cc=us&dlc=en&lc=en &product=4144493&tmp_track_link=ot_search#N108

  • How do I print from an iPad 3 Generation to an Officejet 6500 wireless E709n printer

    I am a new iPad user and I have a 3rd Generation iPad and want to print to an Officejet 6500 wireless E709n printer but the iPad does not recognize the printer when I try to print or visa-versa.  I am using a Ubee Modem/Router and don't know what to do. What do I have to do or what do I have to download to make the iPad and HP Printer print.

    tpgarden wrote:
    .... No AirPrint Printers Found. And it won't Print
    Hi,
    Your printer is not in the list therefore no AirPrint available. Your printer does not support ePrint therefore you can use Home & Biz apps. Have you downloaded apps to your iPad yet ? If yes, please try:
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    Press and hold the HP ePrint Home & Biz app until it starts to move around.
    Press the red 'X' on the app to end its process.
    Press the iPad home button.
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
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