HP Officejet 6600 won't copy

I have an Officejet 6600 still in warantee that has been working fine. All of a sudden, it will not copy, either from the feeder or from the glass. I get an error message to load paper. Yet, I can scan the document and print it. There is no problem printing from Word or other programs. I have checked for paper jams; there are none. I checked to see if I could load a new printer driver, but there is none available. Suggestions? Thank you

Hi petrocelli, Thank you for your reply! I would recommend a hard reset, by going to this post, How to perform a Hard Reset, by . It is important to make sure the printer's power cable is plugged directly into the wall outlet, and not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well. I would also take a look through this guide, An 'Out of Paper' Message Displays and the printer Does Not Pick Up or Feed Paper. If those two solutions do not resolve your issue, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Hope this helps!

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HP OfficeJet 6600 won't scan to my Mac Mini

HP OfficeJet 6600 won't scan to my Mac Mini

Scan from your Mac using Image Capture in your Applications folder. What version of OS X?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HP officejet 6600 won't print

HP officejet 6600 won't resume. Msg says "paused" but cant get it to resume. I've shut it down and replugged both the computer to which it is attached by wire, and stop/started the computer. No luck. Ideas?

It won't print in black and white and HP WILL NOT ANSWER any of these requests because it's their way of stealing you money without really telling you they are. Imagine that???

HP Officejet 6600 won't scan

I haHP Officejet 6600 that won't scan. It keeps saying computer not found. But it prints good.
Thanks

Hello jhparris1, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
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Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet 4620 won't copy or scan but will print

My HP Officejet 4620 all in one printer won't copy or scan, but it will print. When trying to scan, my computer first shows a window "preparing to scan" then it changes to a window "scanner unreachable". When trying to copy the printer indicates "now copying page 1/1" but it never produces a copy. The light never goes across the flat glass, photographing the image to be scanned or copied.

Hello @Alan_Mc,
Welcome to the HP Forums!
I understand when you scan a document it states scanner unreachable and you cannot copy a document either. I will do my best to assist you! I would recommend following this entire HP document on A 'Scanner Unreachable' or 'An error occurred while scanning' Message Displays when Scanning on the ....
Since you cannot copy a document either, there might be something wrong with the scanner glass. Also, the light doesn't appear. If so, then follow this entire HP document on A 'Scanner Failure' Message Displays on the All-in-One Control Panel and You Cannot Scan, Copy, or F...
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I worked on behalf of HP.

New HP Officejet 6600 won't scan to MacBook Air

I bought new HP 6600, downloaded all the drivers set it up and it worked perfectly - for one week. I've now uninstalled and reinstalled drivers. My MacBook Air sees the printer and I watch it scan and see the text on my computer screen, but not saved in folder or in my Finder window?
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Hello @dbvancouver and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing scan issues. I would like to help.
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend reinstalling the HP Officejet 6600 e-All-in-One Printer - H711a/H711g Drivers.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

My HP OfficeJet 6600 won't scan and email. It used to do it

Explain how to get my HP OfficeJet 6600 to scan & email. I keep getting error messaage that the device is not attached. But it used to scan & email fine prior. All of a sudden it stopped working.

Make sure you have the full driver installed to get the scan features, then check the instructions on how to use the scan to email.. i dont know which operating sys. you have so you will have to choose your own path here
http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=33646&tmp_task=useCategory&cc=us&dlc...

HP Officejet 6600 won't print in black and white

So I have a HP Officejet 6600 which recently ran out of it's magenta cartridge. I knew I wouldn't be able to print in color, but when I went to the printer and set preferences to print black only it still tells me I need to replace the magenta cartridge before I can resume printing. This is extremely annoying because I start school monday and have syllabi and things I need to print out. Please don't tell me to order or go out and buy a magenta cartridge. I just need to know how to get this specific printer to work using only black ink when the color cartidges are depleted.

There are a few reasons color ink is used, even when printing black only: Some ink is used to keep the nozzles from drying out. When printing (even black only) the color printhead, attached to the same structure as the black printhead, is waving around in the air and the nozzles would clog if there were no servicing.When automatic duplex printing the front page typically has a thin underprint of color ink under the black to "set" the black ink. It is not intuitive, but this causes the black ink to dry faster, reducing the chances of smearing the ink as the page is pulled back into the printer to print the back side.Graphics are typically printed with a mixture of color ink rather than black. The color droplets are much smaller than the black droplets. The composite black (made from colors) gives visibly better grayscale graphics results. (For some drivers there is an option for printing in grayscale as "black ink only" or "High quality grayscale".) Printing in "Best" quality typically underprints balck with color to give a darker black.The pigmented black ink is not compatible with photo apper. If photo paper is detected or selected in the driver the printer will mix color ink to make black.Depending on the driver the option for "black ink only" may not be available when color ink will be needed, for example in the duplex printing case. See the document here for information on how ink is used in the printing process. In the language of that document the Officejet 6600 is an IIC printer. If you want a printer that can print with no color ink at all I would suggest something like a monochrome Laserjet, or an IPH printer such as the Deskjet 6980 or Officejet 8040a that would allow printing with the color cartridge removed compeltely.

New HP office jet 5745 won't copy or scan from glass

Brand new officejet 5745 won't copy or scan anything from the glass. I insert paper, choose copy and the document feeder from above runs, lightbar doesn't move and it produces a blank page. When trying to scan from computer, I get an error message to insert document into document feeder. Help.
thanks.
This question was solved.
View Solution.

Hello cdnmaggies,
Welcome to the HP Support Forums!
I understand that the Officejet 5745 will only attempt to scan or copy from the ADF. There could be some packing material or tape triggering the sensor in the ADF. Open the ADF and look for anything that got missed.
If it is clear, load a plain piece of paper into the ADf and tell it to copy. When the paper is fed through and done copying, ensure that there is not message on the screen that an original is loaded. If this is displayed, remove the power from the back of the printer to reset the memory.
Ensure the printer is connected to a wall outlet directly and then connect the power back to the printer. If the there is no message, try copying from the glass.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Hp officejet j6480 will print docs, but now it won't copy since i did sys recovery -did driver 3xs

i had to do a system recovery according to Dell tech support. Downloaded driver for my officejet j6480 3 times twice from HP and one from the orig disk. It'll print fine, but won't copy from glass or feeder. copy is just black nothing else-any ideas.

Hi there ppgg,
This article covers copy and scan outputs that are completely black and has a number of useful steps. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Paper Jam and Scanning issues for the HP Officejet 6600

Had to warranty my printer for same issue and refurbished one is worse.

Hi @Uguessedit,
Welcome to the HP Forums!
I am sorry to hear that your HP Officejet 6600 refurbished printer is worse than your previous printer, but I am happy to help!
For further assistance, I will need some additional information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
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If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
What type of scanning issues are you having? Are you getting any errors?
In the meantime, please see this guide, A 'Paper Jam' Error Displays on the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Pri....
Thank you for posting, and have a good day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Officejet 6600 All In ONe

When I try to print an envelope with a picture int he left hand corner with our return address -- it deletes the picture and won't print it. How do I fix this problem?

Hello rfrantz,
Welcome to the HP Forums!
I see that your HP Officejet 6600 will not the picture on your envelopes. I am happy to help you with this printing issue!
For further assistance, I will need to the following information:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, or USB.
If the printer is able to make copies by itself.
If the power cable plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
The size of the envelope.
The program you are printing from.
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Need cd for officejet 6600 all in one.

Need the cd to install my printer

Hi,
You won't need the CD. Please download software and drivers from the following link:
http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-6600-e-All-in-One-Printer-series---H7/4...
But if you wish, you can order a CD using the last item of the above link.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Hp officejet 6600 paper jams every time

all of a sudden, my officejet will not print ANYTHING! doesn't matter whether it's scanned, copied, etc.....it jams every single piece of paper inside it. The problem happens after printing, it seems, as it's coming through the rollers inside. Of course I can't prove this bc I cannot open it and print at the same time. I've unplugged it, resterted it...nothing changes, still crumples every paper. Very fruetrating...any ideas? n I am trying to avoid uninstalling the **bleep** thing and reinstalling it....I ave not tried different paper, but idk why that would matter, it's printing paper.....

Hi chris-green,
Welcome to the HP Forums! I understand that your HP Officejet 6600 has a paper jam and you cannot see how to get it out of the scanner. I am happy to help you with this issue! Please take a look through this paper jam guide. 'Paper Jam' Message Displays on the Printer.
Hope this information helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Get HP Officejet 6600 printer to scan to my computer

I need to get my HP Officejet 6600 printer to scan a docment to my HP Pavilion 23 computer.

Hi @kennyboundsmsn , and welcome to the HP Forums!
I see you're looking to scan. I would like to help!
Before we start, I have a few questions:
What happens when you try to scan?
Do you receive any errors?
Are you able to make a copy?
Are you connected wireless or USB?
In the meantime, I'd recommend this document:
Scan from Windows 8 With the Full Feature HP Software for HP Multifunction Printers
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet 6600 won't copy

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