HP officejet 6600 won't print

HP officejet 6600 won't resume.  Msg says "paused" but cant get it to resume.  I've shut it down and replugged both the computer to which it is attached by wire, and stop/started the computer.  No luck.  Ideas?

It won't print in black and white and HP WILL NOT ANSWER any of these requests because it's their way of stealing you money without really telling you they are.  Imagine that???

Similar Messages

  • HP Officejet 6600 won't print in black and white

    So I have a HP Officejet 6600 which recently ran out of it's magenta cartridge. I knew I wouldn't be able to print in color, but when I went to the printer and set preferences to print black only it still tells me I need to replace the magenta cartridge before I can resume printing. This is extremely annoying because I start school monday and have syllabi and things I need to print out. Please don't tell me to order or go out and buy a magenta cartridge. I just need to know how to get this specific printer to work using only black ink when the color cartidges are depleted.

    There are a few reasons color ink is used, even when printing black only:   Some ink is used to keep the nozzles from drying out.  When printing (even black only) the color printhead, attached to the same structure as the black printhead, is waving around in the air and the nozzles would clog if there were no servicing.When automatic duplex printing the front page typically has a thin underprint of color ink under the black to "set" the black ink.  It is not intuitive, but this causes the black ink to dry faster, reducing the chances of smearing the ink as the page is pulled back into the printer to print the back side.Graphics are typically printed with a mixture of color ink rather than black.  The color droplets are much smaller than the black droplets.  The composite black (made from colors) gives visibly better grayscale graphics results.  (For some drivers there is an option for printing in grayscale as "black ink only" or "High quality grayscale".) Printing in "Best" quality typically underprints balck with color to give a darker black.The pigmented black ink is not compatible with photo apper.  If photo paper is detected or selected in the driver the printer will mix color ink to make black.Depending on the driver the option for "black ink only" may not be available when color ink will be needed, for example in the duplex printing case. See the document here for information on how ink is used in the printing process.  In the language of that document the Officejet 6600 is an IIC printer. If you want a printer that can print with no color ink at all I would suggest something like a monochrome Laserjet, or an IPH printer such as the Deskjet 6980 or Officejet 8040a that would allow printing with the color cartridge removed compeltely.  

  • HP OfficeJet 6600 won't scan to my Mac Mini

    HP OfficeJet 6600 won't scan to my Mac Mini

    Scan from your Mac using Image Capture in your Applications folder.  What version of OS X?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • OfficeJet 6600 - Apps not printing

    I have tried everything, but reset my router. I see that as pointless because all my other wireless electronics have no problem with network connections.  I have tried printing from the ePrint site directly and from my printer.  I've had no issues for months, but after upgrading to HP Connected I can't print my app stuff.  I don't get any error messages or anything.  I choose an app (any one of them), choose Print Latest, choose No for scheduling, then hit ok. Everything seems fine, except nothing happens.  What is up with that?

    Sorry for the delayed response.  If you live in North America and speak English, you can contact HP at 1-855-785-2777 to get live support for your Cloud printer and the web-services such as print apps.
    I was able to test the NBC News print app on another Officejet 6600 and it printed.  Make sure you are not on a guest network and ensure the app you are trying to print is also available at www.hpconnected.com just as a second reference.  If you are not afraid of losing your customized email address, you can go into your ePrint settings and remove web-services then re-enable them to see if that helps. You will have to add the printer code again at the website but this should allow you to print them.  
    Let me know if that doesn't work.  If not, is there a specific app you are trying to print?  I can see if it is a problem with that specific one.
    --Troubleshooting Print Apps--
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • My Officejet 7410 won't print documents

    My Officejet 7410 won't print any files.  The HP downloadable troubleshooting utility found nothing wrong with my printer.  I've deleted this printer from Windows XP.  I've then shut down my computer and printer, restarted the computer, and then reinstalled my printer.
    I can print a test page just fine.  I can scan a document and save it.  But I can't print from Word, WordPad, NotePad, or any document through my browser, which is Google Chrome.
    The printer was working perfectly yesterday.  Any ideas on what is going on?
    I'm pretty desperate, I need to be able to print for my job, and by tomorrow morning I'm going to need to print again, so the clock is definitely ticking.
    UPDATE:  I removed the printer(s) from my printer list, completely uninstalled the software, and downloaded new software and reinstalled the printer.  Now it prints and scans.

    Hi,
    Do you have an option for Draft mode in the print settings / print preferences?
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • HP Officejet 6600 won't scan

    I haHP Officejet 6600 that won't scan. It keeps saying computer not found. But it prints good. 
    Thanks

    Hello jhparris1, and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are experiencing scan issues.  I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
    Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
    Which Windows operating system am I running?
    Is the Windows Version on My Computer 32-bit or 64-bit?
    Please let me know what you find.  Thanks for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Officejet 6600 - Does Not Print

    My iMac is 10.6.8
    I've had the HP OfficeJet 6600 for about 6 months, and have printed maybe 100 sheets of paper on it.  The last 2 months it has been increasingly slow in beginning to print.  Today, it won't do it at all.
    All ink cartridges are above 80% (3 of the 4 are full), and the printer shows up on the wireless connection on my computer, and the computer is reading all the print levels/printer info.
    When printing, the dialogue box says that the document is printing, but nothing happens with the printer.  I've waited 10 minutes on several attempts and nothing happens.
    I've followed each troubleshooting step here:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477&tmp_task=solveCategory&cc=us&dlc=en&la...
    Nothing is working.
    Thanks for any help.

    Hi,
    While the printer connected to your network, can you see the pritner listed as Bonjour or not?
    Try adding the printer by IP and check if that may make any difference:
    Under Print & Scan click the plus sign.
    Click the IP tab.
    Select the HP jetdirect Socket protocol.
    Type the pritner IP address into the address field.
    You may locate the IP by clicking the wireless icon on the printer.
    Now try printing using the newly created print queue.
    Additionally, please let me know your router brand and model in order to better understand what may cause the problem.
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • New HP Officejet 6600 won't scan to MacBook Air

    I bought new HP 6600, downloaded all the drivers set it up and it worked perfectly - for one week.  I've now uninstalled and reinstalled drivers.  My MacBook Air sees the printer and I watch it scan and see the text on my computer screen, but not saved in folder or in my Finder window?
    Thanks to anyone who can help.  My first time ever on this site. 
    David

    Hello @dbvancouver   and welcome to the HP Forums, I hope you enjoy your experience!
    I see you are experiencing scan issues.  I would like to help.
    I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
    Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
    I would also suggest running your Apple updates:  OS X: Updating OS X and Mac App Store apps
    After the updates, I would recommend reinstalling the HP Officejet 6600 e-All-in-One Printer - H711a/H711g Drivers.
    Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • Officejet 6500A won't print

    My officejet 6500A plus won't print often.  It says it can't communicate with my Asus pc.   I unplug it for a day or two and it starts printing!  Just turning it off doesn't help.  I need to unplug it.  Meanwhile I can't print for days!  Any suggestions?

    Hey @collage,
    Welcome to the HP Support Forums!
    I would like to assist you today with resolving the communication issues you're receiving on your Windows 8.1 computer when trying to print to your HP Officejet 6500A Plus e-All-in-One Printer. Can I please have you run through the steps below.
    Step 1: Run Microsoft Hotfix:
    Microsoft recently released a Hotfix to resolve printing issues on the Windows 8.1 Operating System. I'm going to have you start by running the Microsoft Fix to see if this quickly resolves your intermittent print issues.
    Microsoft Support: Hotfix
    Once the website opens, select the Hotfix Download Available box. Run through the onscreen instructions to complete the Hotfix update.
    Once the Hotfix is complete, please test printing again. Should the issue persist, please proceed to the next step.
    Step 2: Add Alternate Driver:
    Even though there is a Full Feature Software and Driver download available for your printer on Windows 8.1, there is a chance that your Windows 8.1 Operating System is not agreeing with the driver for your printer. To confirm if this is the case please follow the steps below.
    Open your Start screen (either by selecting the windows start button in the bottom left hand corner or by selecting the 'Windows' button on the bottom left of your keyboard to the left of 'Ctrl'
    In the Start Screen type 'Devices and Printers'
    If the Devices and Printers option doesn't automatically populate, than click on Settings on the top right and then click on Devices and Printers.
    In the Devices and Printers folder right click on your HP Officejet 6500A Plus and left click on Printer Properties
    Left click on the Advanced tab
    Left click on New Driver
    When the New Driver window opens just hit 'next' until you see a list of Manufacturers on the left and a list of Printers on the right.
    Select HP as the Manufacturer on the left
    Select Deskjet 9800 as the printer on the right. If Deskjet 9800 doesn't appear than select 'Windows Update' on the bottom left and once the update completes you will be able to select Deskjet 9800.
    After selecting Deskjet 9800 hit next to complete the New Driver Wizard
    Under the Printer Properties window select 'Apply' but don't hit OK
    Select the General tab
    Rename your printer back to HP Officejet 6500A Plus
    Hit OK
    Lastly, right click on your HP Officejet 6500A Plus one more time and left click on Printing Preferences
    Left click on the Paper/Quality tab
    Left click on the 'Normal' dropdown for Print Quality on the bottom right and change this to Fast Normal
    Hit Apply and OK
    Try to print!
    Please let me know if either the Hotfix from Microsoft of the alternate print driver resolves your printing issues. Best of luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • 6600 Won't print in black without full complement of color cartidges

    Just experiencing this inability to print balck or greyscale without all the color cartridges, which I don't use.  This is one of the sleaziest practices I have encountered in the industry.  Both the software and the manual contain outright lies.  Instead of fooling around with these apparently useless and deceptive responses from HP, as a recently retired attorney with a lot of time on my hands I'll pursue my own solution - I'm filing a complaint with the Federal Trade Commission for unfair trade practice.

    Page 72 of the Officejet 6600 user manual says the following: Printing with black or color ink only 
    For regular usage, this product is not designed to print using only the black cartridge when the color cartridges are out of ink. However, your printer is designed to let you print as long as possible when your cartridges start to run out of ink.
    When there is sufficient ink in the printhead, the printer will offer you the use of black
    ink only when one or more of the color cartridges are out of ink, and the use of color ink
    only when the black cartridge is out of ink.
    • The amount that you can print using black or color ink only is limited, so have replacement ink cartridges available when you are printing with black or color ink only.
    • When there is no longer sufficient ink to print, you will get a message that one or more cartridges are depleted, and you will need to replace the depleted cartridges before you resume printing.  -------- HP and other printer manufacturers have different printer technologies for different needs.  For inkjet printers: Some have printheads built into the ink cartridges.  These printers can typically print with one or more of the colors completely empty, or even with color or black (but not both) cartridges removed. The Deskjet 6980 series is an example, or for an all-in-one see the Officejet 8040a.Other printers have separate ink supplies and replaceable printheads.  An example would be the Officejet 7110 printer.  The printhead in these printers can be replaced if they are damaged by running the printhead with colors out.  Some of these printers will allow printing with a color out, other will not.  If the printer is run without ink in one or more colors the printer may be damaged, but the user may be able to recover without having to send the printer for service.Other printers have permanent printheads.  To run these without some ink in all the colors would risk causing damage to the printhead due to clogs, air ingested in the printhead or burned out printhead firing resistors. The Officejet 6600 is an example of this type of printer. For printers with fixed printheads this could require service to get the printer to print properly again when the ink is finally replaced.  The document here describes how ink is used.  While the document is written for HP Inkjet printers the same principles apply to inkjet printers from other manufacturers.  If you never print in color a laser printer would likely be a better choice.  If you occasionally print color but mostly black an IPH printer like those in the first category above may be a good choice.  

  • HP Officejet J4580 won't print in black

    I have an Officejet J4580 that won't print black.  I bought it a few months ago (when Circuit City started their going out of business sale) and it worked fine when I installed it, then I turned it off and it sat until recently.  Now, everything else works fine but black won't print.
    It says that there is ink in the black cartridge, and I have tried aligning cartridges and cleaning them, with no luck.  It is an original HP cartridge, not refilled, reused or by another vendor.
    Any suggestions would be appreciated; I would hate to have to buy another cartridge after using this one only during installation and installation test pages!
    Dan

    Printer is junk. This is 2nd cartridge that I used and I ended with not a single black letter printed on paper. I am seling mine with new cartridge for 1/5 price locally in Serbia so if you are there email me if you want it.
    I think I am done with HP. this one is chinese build quality and is worth nothing.

  • HP Officejet 6600 won't copy

    I have an Officejet 6600 still in warantee that has been working fine.   All of a sudden, it will not copy, either from the feeder or from the glass.   I get an error message to load paper.  Yet, I can scan the document and print it.   There is no problem printing from Word or other programs.   I have checked for paper jams; there are none.   I checked to see if I could load a new printer driver, but there is none available.    Suggestions? Thank you

    Hi petrocelli, Thank you for your reply! I would recommend a hard reset, by going to this post, How to perform a Hard Reset, by . It is important to make sure the printer's power cable is plugged directly into the wall outlet, and not a surge protector. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.  I would also take a look through this guide, An 'Out of Paper' Message Displays and the printer Does Not Pick Up or Feed Paper. If those two solutions do not resolve your issue, please call our phone support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector. Hope this helps!

  • HP Officejet 6310xi won't print - keeps blinking "reset power" and all lights flashing.

    I have an HP Officejet 6310xi that won't print.  When you select print, the paper begins to feed then suddenly stops before any printing begins and all lights on the face of the printer begin blinking and the message "RESET POWER" blinks in the screen readout of the printer.  When I turn printer off and back on, the screen indicates a used color cartridge is inserted and I hit OK, then indicates used black cartridge is inserted, then I hit OK, then it says it needs to align cartridges, I hit OK.  After trying to align cartridges, it suddenly stops and goes back to all lights flashing and screen flashing "RESET POWER".   I can hit cancel during cartridge alignment and printer goes to normal ready position.  I can then print a test page.  But as soon as I try to print anything else, even the diagnostics page, it goes back to flashing all lights and "RESET POWER".  I did a semi reset (unplug, wait, plug in holding #6) and a full reset (with #9).  That did nothing except wipe out the date on the screen read out of the printer.   So I know the full reset executed correctly but it did not solve my problem.  Please HELP! I am reposting with email me selected - I'm new at this posting to forums...

    johnhp75 wrote:
    how do I reload the software in the printer?
    See link below for the software and driver downloads
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=1120043&
    Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • My HP OfficeJet 6600 won't scan and email. It used to do it

    Explain how to get my HP OfficeJet 6600 to scan & email. I keep getting error messaage that the device is not attached. But it used to scan & email  fine prior. All of a sudden it stopped working.

    Make sure you have the full driver installed to get the scan features, then check the instructions on how to use the scan to email.. i dont know which operating sys. you have so you will have to choose your own path here
    http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_rule=33646&tmp_task=useCategory&cc=us&dlc...

  • HP Officejet 6500 won't print black after power outages

    We experienced a series of power outages last night. Now the black won't print at all. The print cartridge is fairly new, about a month old, scarcely used. All the color cartridges will print.
    I've tried cleaning the print heads and running the alignment tests, but nothing can produce any black ink. For a pure text page with just black lettering and nothing else, the printer goes through the motions but nothing is printed.
    I have a feeling that the power outages tripped it up somehow. Is there a way to undo this?
    thanks in advance

    @Kenteeple and @oli22  If you make a copy, will that print black?
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

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