HP Officejet 6700 Help.

How can I get my HP Officejet 6700 back into my Mac. I download new operating system OSX Yosemite. The CD I have is not compatible.

Hello @georgesxk , welcome to the forums!
The driver I linked above, and the same driver you tried downloading is the driver for both Mavericks and Yosemite. There are no other drivers.
If the driver does not work, you could try these steps to see if they will help and then try the driver again.
Mac OS X: How to reset the printing system
Repair disk permissions
Restart the Mac
Download the driver and install the printer
In addition, download this driver: HP Printer Drivers v3.0 for OS X
Good luck
R a i n b o w 7000I work on behalf of HP
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Officejet 6700 error while searching for updates: 'Printer could not connect to server'

I recently purchase the Officejet 6700 Premium. While setting the printer up, I received the error 'The printer could not connect to the server.' I first received this while the printer was searching for updates. I later received the same error while trying to set up ePrint from my computer.
The printer is connected through my wireless router. All other print services function normally. It is connected to the network, and I have printed several times over the wireless network.
Though I don't think it matters, since the on-board print set-up gave me the error, I run Windows 7 64-bit on my computer.
Thanks for any help!

What is the IP address of the printer? What is the make and model of the router that you use in the wireless set up? Is the router firmware up to date?
I would first try power cycling the router and the printer. Turn off/unplug the router and then power down the printer. Then plug the router back in and wait for it to be fully up and functioning before turning the printer back on. After you have both pieces of equipment back on and functioning attempt to connect to web services again.
If still having problems I would attempt to set a static DNS on the printer through the embedded web server (EWS) by entering the printer's IP address into the address bar of a browser on a computer.
Once that computer displays that page click on the Network tab.
Then look in the column to the left and find the Wireless section
Click on IPv4
Then on that page look at the 2nd section that is labeled DNS Address configuration
Change the radio button to the manual option
Then for the manual preferred fill it out and make sure it reads 8.8.8.8
Secondary should be set to 8.8.4.4
Then hit Apply
Read the next screen carefully. That message with the "OK" button below it is one that states to click that button to undo the changes you just made. Just navigate away from that page by clicking on another tab.
Then reattempt to connect to web services.
I am a former employee of HP...
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OfficeJet 6700 Premium Problems after Windows 8.1 update

My Officejet 6700 Premium worked great wirelessly under Windows 7 to print & Scan. Since updating to Windows 8.1, I can print to the printer wirelessly (having set it up manually from the printer), but the software won't load and I can't scan. Setting up a network connection using downloaded HP software fails (it just says it failed, no error message), and trying to download the entire software package (which includes scan, which I need), also fails during step 1 of 4. I tried uninstalling all HP software first, but the same errors persist. I don't want to mess things up further (as I said, I'm able to print wirelessly now), but I really want to be able to scan to the computer. Any help would be appreciated.

Hello mfrank1,
Welcome to the HP Forums.
I see that you are having some printing issues since you upgraded to Windows 8.1.
I do have a few troubleshooting steps that we can try to resolve this issue.
I first suggest that we uninstall the old software and drivers. I realize that you have already attempted to do this but I still would like to try it again but this time using the following document: Uninstalling the Printer Software.
When you stated that you have the printer connected with a direct connection using wireless, is this with a Bluetooth connection? Do you have a Router that you are going through?
Once the software is uninstalled, please restart the computer. Please disable any firewalls or anti virus protection before starting the next step.
When the computer is back up and running, please click on the following link for the HP Officejet Full Feature Software and Driver.
Please save the download to the Desktop of the computer so that it creates it's own Icon. Double click on the new Icon and follow the instructions.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Cheers,
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W a t e r b o y 71
I work on behalf of HP

HP Officejet 6700 - scanning problem, "device is busy. please try again later"

I am using a windows laptop (Lenovo Yoga II). I have an HP Officejet 6700 printer/ scanner. The printing functions seem to work fine but the scanning function is now not working at all (worked previously).
When I use the HP Scan and Capture app is comes up with a message "Device is busy. Please try again later". I have installed the full software and also run the HP Print and Scan Doctor and it fails the driver check even after a full restart of both printer and laptop.
I have tried everything wirelessly and also connecting the laptop to the printer via USB and nothing seems to work.
When I try to scan direct from the printer/ scanner to the computer (ie. using the panel on the front of the printer) it recognises the computer but doesn't scan and suggests that the "scan application on the computer is currently in use".
I have McAfee LiveSafe running and also tried switching that off but didn't seem to make any difference.
Any ideas welcome. I really need to scan some things today and this is very frustrating.

Hi,
Please follow this HP document for scan issues
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03092457&tmp_task=solveCategory&cc=us&dlc=en&la...
hope this helps
Although I am an HP employee, I am speaking for myself and not for HP.
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Scanner not working hp officejet 6700

I have an Officejet 6700 Premium Printer.. When I hit scan to computer, it says no computer found. I connected the printer to the computer with a USB cable and hit scan but window says waiting for scanner.. Printer works wirelessly w/ computer but is sporadic and sometimes have to restart printer to get it to connect wirelessly to computer.. tried to download software from hp but cant open the dmg file in my download file. Error message says Officejet series 6700 image not recognized.

Hello ramblindan,
Welcome to the HP Forums.
I see that you are having an issue with scanning to the computer.
I also see that you had the printer connected on a wireless network and then attempted to scan over USB. When the connection is changed from wireless to USB without adjusting the software, this can cause communication issues.
I have a few steps that we can run through to troubleshoot the issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I also suggest that we remove the usb cable from the printer and the computer and leave it off.
Please click on the following link that troubleshoots when the Printer Does Not Maintain Wireless Connection.
If this does not resolve the issue, please respond with which Operating System you are running.
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Thank you for your time.
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Officejet 6700 very slow to print does not scan to Imac

I just purchased a new officejet 6700 from Costco it takes at least 10 min to print if at all and does not scan to Imac the current osx is snow leopard 10.6.8 using an airport time machine as a my wireless router / backup I have charter internet with ARRIS modem model # TM502G its also very slow to run any functions in the hp utility I did notice that the home network ip and printer ip are different don't know if that is an issue or not any help would be appreciated thanx.

Hello kennethburland,
Welcome to the HP Forums! I understand your concerns with your Officejet 6700 Premium.
What program are you printing from? Do you notice this issue occur from using multiple program(s)?
Please follow this entire HP document on Slow Printing. Make sure you choose your correct operating system.
You did indicate that your printer's IP address and your home network are different. The first three numbers of the IP address should be the same, but the last number(s) should be different. Please reference this HP document on Wireless Basic.
Are you receiving any error message indicating why you are unable to scan a document to your computer?
If you are receiving a "Connection Error", then please follow this HP document here. If the scanning software isn't responding, then follow this HP document here.
Please inform me your troubleshooting steps.
I worked on behalf of HP.

HP Officejet 6700 Fax not going through

When I try to send a fax, it dials but never connects?

Hi @Carlita61,
Welcome to the HP Forums!
I noticed that the fax is not going through with your HP Officejet 6700. I am happy to look into this for you!
What type of phone service do you have? Analog or digital? Analog. Digital. What’s the Difference?
If the phone service is analog, please see this guide, Cannot Send or Receive Faxes.
If the phone service is digital, please go to this guide, How to connect your HP Fax Device to an ISDN, ADSL, PBX, or VoIP line. Note: HP fax devices are designed to work with traditional analog phone services. They are not designed to work with digital phone services such as ADSL, PBX, ISDN, or VoIP. While HP fax products are not supported on these types of lines, they might work given appropriate setup and equipment.
To find out if your phone service is analog or digital please contact your phone provider.
Hope this information is helpful, and thank you for posting!
RnRMusicMan
I work on behalf of HP
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Apple devices will not print to Officejet 6700 including MacBook Pro and iPad

I am trying to help someone set up their MacBook Pro and iPad to be able to wirelessly print to their Officejet 6700. I recently set them up with a new Apple Airport Extreme for their router. The printer connects fine to the wireless network. Everything during the install process for the printer goes well, the MacBook easily sees the printer. The correct driver is installed. They also have a Windows 7 laptop that prints instanteously and has no issues whatsoever.
When I try to print from the Mac, nothing prints. I open the print queue and it shows "Printing - connected to printer..." and nothing ever comes of it. When trying to print from the iPad, it can see the printer and I select it. However, after telling it to print, the dialogue box just says "Connecting to Printer" and it never does - it just times out.
Things I've tried:
Everything in this article that is related to Macs (10.8).
Resetting the printing system on the Mac.
Resetting the printer to default settings.
Setting the static IP of the printer through the printer settings.
Setting the IP of the printer through the Airport Utility (after changing the printer to automatic).
Rebooting the Mac after each attempt to remove the printer and before adding again.
Using the official HP Officejet 6700 driver.
Using the Airprint driver.
Other info:
I can successfully ping the printer's IP address from the MacBook Pro.
I can easily see the web setup page for the printer both through the printer settings and by entering the IP address.
The printer is only about a month old.
They bought this printer because the previous one was having problems printing from all of their devices wirelessly. That was with a router from their previous ISP.
At this point, I'm completely stumped as to why the printer will not print from these Apple devices. We've dealt with every issue that could be causing it: the network, the printer, and the MacBook itself. I've looked online and can see no issues with people not being able to print to a wirelessly connected printer to an Airport Extreme. I've seen some issues when the printer is plugged in via USB to the Airport Extreme, but that is not our setup.
Any help would be greatly appreciated!!!!
This question was solved.
View Solution.

Thank you very much for your help @Sunshyn2005!!!!! I think we're good to go now!

Hp officejet 6700 premium printer-printer failure

I bought a HP officejet 6700 premium a month ago. I installed the printer and it printed ok. But after a few day of use, it suddenly stopped printing and gave a Printer Failure massage on the front control panel. The message says: There is a problem with the printer or ink system. Turn printer off then on. If problem persists, contact HP. I have checked all ink cartridges. They seem all ok (I have only print less than 10 pages since installed). I have turned power off and on several times but did'nt work. I have searched all over the HP website for help, but still can't find a solution for my printer problem. I deeply appreciate, if someone can help me or give me directions to make my new printer works again. Thanks.
P.S. my laptop computer has Winders 7.
ns42

Did you get an answer? I think the problem lies with the blue print head with the gold pins, they get bent when you change out printer cartridges. Several folks have had this problem. I watched a youtube video of repairman saying both the 6600 and 6700 printer had this problem until HP changed the print heads. I am still fussing with HP about this but I am pretty certain I won't get any relief. Good luck

Wireless printing problem in home network officejet 6700

1.HP Officejet 6700 Premium
2. not applicable(multiple operating systems. windows 7 and OS Lion)
3. My printer is connected to my house's wireless network and has accessibility to the internet, but when I try wireless printing from my iphone, ipad or macbook pro the printer "can not be seen". Saying " no air printers available".
But if i unplug the printer's power and plug it back in, when it just gets connected to the wireless network again I am able to "see" the printer for a brief moment and thus I'm able to print. But a little while later disappears again.
What can I do?

Hi antoniotineo, take a look at this document for suggested solutions to the problem you're describing. Work down through them in sequence and see how you get on.
Hope this helps you get your problem solved.
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I am an HP employee.

Is there a workaround for Officejet 6700 Premium for MacBook Air version 10.10

Is there are a workaround for compatibility issue between OfficeJet 6700 Premium with MacBook Air OS X 10.10 Yosemite?

Welcome to the forums @Bron15
I read your post about wanting a work around for your Officejet 6700 to be used on 10.10.
There is a Full Feature driver available for you to install on Yosemite, therefore it's fully compatible. Download the driver below. If there are any issues, please let me know what exactly the problems are.
HP Officejet 6700 Premium e-All-in-One Printer series - H711 Full Feature Software and Driver
R a i n b o w 7000I work on behalf of HP
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Problem in printing from Officejet 6700 in Mac

Hello all.
I have an HP Officejet 6700 for more than a year. It is connected to a wireless network (Netgesr wireless router), both Mac an Windows PC printing and scanning successfully until yesterday…
Since yesterday the Mac cannot print or scan, while windows machine still works fine …
Mac OS version is 10.9.4
I changes the printer from DHCP to static IP, I deleted the printer from the Mac and installed it again from the HP site but at the HP Utility I get stuck in the Add Officejet 6700 (08B0D2) Bonjour Multifunction with an “Unable to communicate with the printer at this time” error message.
Again all of this while windows machines communicate and work perfectly fine.
Any idea?

Hi @AmitFish
I see that you can still use the Windows PCs to communicate to the printer, but not the Mac. I suggest using the following document to troubleshoot the issue, as this applies to the Mac operating systems; 'Printer is offline' Message Displays on the Computer and the Printer Does Not Print: Mac OS X.
Please let me know if this resolves the issue, or if you require further assistance. Thanks.
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Sunshyn2005 - I work on behalf of HP

Installed ePrint on Officejet 6700, now cannot print wirelessly

Greetings,
We have beenprinting wirelessly with our Officejet 6700 for quite some time. This morning the HP Connect/ePrint feature was installed...now we cannot print to the computer wirelessly. I have turned off the ePrint functionality on the printer, shut down and restarted...still not able to print.
Looking for suggestions, or a way to delete the eprint functionality.
Much obliged...

Hello Bugaloo911,
Welcome to the HP Support Forums!
Sorry to hear about the Officejet 6700 now being unable to wirelessly since you setup the ePrint portion of the printer. What is the Operating System installed on the computer, Windows or Mac? Also, what happens when you try to print? For example, is there an error or message of any kind on the computer?
Setting up ePrint should not have made any changes to the printers ability to wirelessly print via a computer connection. Does the printer still show a connection to the network? If you are not sure, touch the wireless icon from the printer home screen and then Print Wireless Test Report. If there is no connection, run the Wireless Setup Wizard.
Try running the HP Print and Scan Dr on the computer, if using a Windows computer.
Once the printer is working again on the computer we can look into re-setting up ePrint for you.
Regards,
JERENDS
I work on behalf of HP
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Officejet 6700 not printing

I have a officejet 6700 and i use a mac lap yop. All of a sudden I cant print to it. Not sure why or what to do about it. Hope someone can help

What version of OS X?
How is the printer conneced? If wireless, what router?
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I am employed by HP

Product: Officejet 6700. How do you fax a 2 sided document as one transmission?

How do you fax a 2 sided document as one transmission instead of two separate transmissions on the HP Officejet 6700?

Hello dsvictor8975,
Welcome to the HP Support Forums!
I understand you are looking to fax a two-sided document with the Officejet 6700 Premium. Unfortunately, this can not be done using the front panel of the printer.
In order for you to do this you will need to use the Full Feature Software provided with the printer, that hopefully is installed on your computer.
What is the Operating System installed on your computer, Windows or Mac?
Once I know the Operating System I can look into the software steps to allow you to fax from the computer.
Cheers,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Officejet 6700 Help.

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