HP Officejet 6700 premium no longer connecting to the computer

My HP officejet 6700 will no longer communicate with my dell (windows vista) lap top. Both are connected to the internet and have good wireless signals. I recently printed from this computer to this printer wirlessly and nothing has been altered, downloaded, ect since that last print job. The lack of connection between the two devices is new.
Any help or insight would be much appricaited.
Also, I've checked for updates and I had to use the disk to instal the software ( for whatever reason, the internet download would not work).

Hi @brit24 , and welcome to the HP Forums!
I see you're running into connectivity issues. I would like to help!
I would recommend downloading and running the HP Print and Scan Doctor.
I would also suggest utilizing this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer. It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes

I am trying to load photos from my computer on to my ipad but keep getting the message "the device is no longer connected to the computer". It keeps popping up and I am stuck. This happened after I upgraded to the latest itunes software.

Greetings cdewinkel,
It seems your iPad is not staying connected to your computer during syncing. The following article provides a number of troubleshooting steps which may help. This article is intended for devices which are not being detected, but the troubleshooting steps are relevant to your issue:
If you don't see your connected device in iTunes for Mac - Apple Support
Make sure that your device is on
Also make sure that you can get to the Home screen.
Get help if you have one of these issues:
Your iOS device won't respond or turn on.
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See the system requirements for iPhone, iPad, or iPod.Check your USB connections
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HP Officejet 6700 Premium: eprint works; connection with printer cable doesn't

Just bought a new Officejet 6700 Premium. I had the same model before. Setup worked well and eprint functions. But with the last Officejet I had, I could also connect it with a printer cable and then I could print directly without having to send an email. I find this useful, because there is not so much waste of paper and ink on pages I don't need (sometimes I only want to print one page from a series of several pages or I want to print something directly from the internet). With the new model I have connected the printer and my computer with the printer cable, but I cannot print with the option of, for example, "print this page", but always have to make a pdf and then attach this to an email and send it to hpeprint. Can someone tell me what I have to do in order to be able to print directly with the printer cable? Thank you in advance!

Welcome to the forums, @Sunshine888
I read your post about how you can ePrint successfully, however you cannot print from your computer. I would like to help you with this! To find the best troubleshooting steps for you, I would need to know which operating system you are running on your computer and also let me know how you wish to connect your printer to your computer (USB, Ethernet or wireless).
Which Windows Operating System am I running?
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Hope to hear from you
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet 6700 Premium[851648] Send faxes from the control panel (Screen) of the printer

I have a problem with my printer HP Officejet 6700 Premium [851648] when sending a fax using the control panael (Screen) of the printer. It shows to me very fast a blue screen with a power icon and an Error Code : "B82658AC". Than it shows a masseg tell me to turn off the printer. But when send a fax via HP Utility program it sends with no problem. It is the first time to send a fax after buying the printer. I have done the Test and show to me every thing is OK. My printer is conected directly to the phone line. I just want to now how to fix this problem, Thanx.
This question was solved.
View Solution.

Thanx very much , The problem has been solved after updating the firmware

How do I open my iPod touch if I forgot my passcode. The tricky part is my iTunes is no longer connected to the computer I have.

I just found my ipod from 2 years ago and I haven't the slightest clue as to what my passcode is. I did some research online and I saw that you can simply connect it to iTunes via computer. I recently updated my computer and I don't have access to that iTunes anymore. I'm not sure what to do

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
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If recovery mode does not work try DFU mode.
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For how to restore:
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To restore from backup see:
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If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
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How do you master reset an ipod classic because it will no longer connect to the computer

please help

When you launch the Virtual HP Prime and then connect you real HP prime with the USB cable, you have to go (in the menu of the Virtual Calculator) to Calculator/Connected to and choose your real Prime
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My iPod is no longer connecting to the computer...

I think my iPod is dead. If it is, I'm seriously going to cry.
It's the 4th gen model with the 40gig harddrive.
I have tried multiple times to connect my iPod to both my iMac and my PC. It won't connect... on my Mac, it doesn't even show up at all. On my PC it shows up in file manager, but when I try to click on it it tells me there is nothing connected.
I have tried both my USB and my Firewire cables and the actual dock...
I can hear the hardrive in my iPod continually spin when I connect it to either computer as it is trying to make a connection... it won't stop spinning until I disconnect it.
Am I SOL? Is my iPod dead? I really hope not... if anyone has any suggestions to help me fix this problem, please help. It seems as if it happened suddenly.

Wow... I found this in another thread from the user DocBlueDog, I did this and it worked.
Looks like Apple's latest update screwed up a lot of iPod owners... that's horrible.
Anyways, if anyone is having the same problem, try this:
Re: OK Here is A WORKING SOLUTION
Posted: Feb 3, 2006 9:20 AM in response to: DocBlueDog
Click to reply to this topic Reply email Email
Just got off the phone with amazing tech support guy at www.ipodresq.com -
He talked me through this without having to send in my ipod. AMAZING.
(This is a second hand description. Evaluate it and try it at your own risk).
So disconnet your ipod. Quit Itunes.
Go to your utilities folder and look for ipod updater.
Inside you'll see a folder IPOD SOFTWARE UPDATER and DISK UTILITY.
Open DISK UTILITY AND the most recent updater IPOD UPDATER 2006-01-10.
Reset your ipod by holding down the menu key and the center key together until an apple logo appears. Plug in your ipod.
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When updater is done HIT CANCEL and then quit updater and quit disk utilities. It should be on your desktop.
Just to be safe disconnect your ipod and reconnect it. (superstition).
Launch itunes. It may attempt to update your entire itunes library. Mine said there was not enough room so I just hit cancel.
Then I couldn't drag anything to the ipod because the ipod options were set to automatically update and I had to change it to manually update. Now I am relouding my librarys to my ipod which is working with my computer again.
WHY I should have to deal with calling apple and being told my ipod needed to be sent in to be repaired is beyond me. Love this companies products but wish they would step up more on support.
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All best,
Rob

My Mac stoped printing. I am on ox 10.9 and I have a HP Officejet 6700 premium

My Mac stoped printing. I am on ox 10.9 and I have a HP Officejet 6700 premium. I've reinstalled the drivers and tried several time . . . It just keeps telling me that the printer is busy.
I also have a PC hocked up to the network and it prints fine.
There is nothing wrong with my mac either because I have a dymo printer hocked up and it prints fine . . .
What gives?

Hi HappyHarpo,
Thanks for your post and welcome to the HP Forum.
At first step I suggest to restart your Mac and printer. If printer is in a network, also reboot the router first. Then try printing again.
If it still fails, I suggest to reset the printing system. Open Printers & Scanners and right-click the left side with the listed printer then choose Reset Printing System.
Then add the printer again, make sure next to "Use" the HP Printer/driver is selected correctly, and test printing.
Best regards,
Mandy
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Please mark the post that solves your problem as "Accepted Solution"
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Feeder on Officejet 6700 Premium won't take pages

I am trying to fax multiple pages and I can't get the fax to take the pages. It just keeps telling me to place the original in the automatic document feeder. When I do this I hear the doorbell sound that says the papers are in place, but the printer is not recognizing that the papers are in place. I have opened the lid and turned off and on the printer thinking may need to be reset, but to no avail. I can fax from the scanner glass, but not from the feeder. Someone help me figure out what's wrong with my printer. Thanks in advance!
I have a HP Officejet 6700 Premium Printer.

Hello,
Please try the below mentioned steps that should resolve the issue.
Clean the automatic document feeder (ADF)
Follow these steps to clean the automatic document feeder (ADF), and then make blank copies to check if the issue is resolved.
Step one: Clean the ADF rollers and separator padFollow these steps to clean the automatic document feeder (ADF).
Gather the following materials:
A clean, lint-free cloth, or any cloth that will not come apart or leave fibers
Distilled, filtered, or bottled water (tap water might damage the product)
Remove any originals from the document feeder tray.
Figure 6: Remove any originals
Press the Power button ( ) to turn off the product.
Disconnect the power cord from the rear of the product.
Lift the cover of the ADF until it stops.
Figure 7: Lift the ADF cover
Locate the pick rollers and the separator pad.
Figure 8: Locations of the pick rollers and the separator pad
1 - The ADF cover
2 - The pick rollers
3 - The separator pad
Lightly dampen a clean lint-free cloth with distilled or bottled water, and then squeeze any excess liquid from the cloth.
Use the damp cloth to wipe any residue off of the separator pad.
Figure 9: The separator pad
Use the damp cloth to wipe any residue off of the pick rollers.
Figure 10:
Dry the rollers and the separator pad with a clean, dry, lint-free cloth.
Do not close the ADF cover. Continue to the next step to clean the glass strip in the automatic document feeder.
Regards,
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

HP Officejet 6700 Premium cannot connect to wifi network

Since a few days, our HP Officejet 6700 Premium can no longer connect to wifi network. All our other devices as laptops, smartphones, tablets have no difficulty in connecting to the wifi. reconnecting and entering the WPA password doesn't help.
The printer says the SSID of our wifi network is not unique, it detects multiple access points.
What can I do to solve this issue.
Tx

Hello there @karatejan
Welcome to the HP Forums!
I read about the issues you're facing when trying to connect your Officejet 6700 printer to your network recently. I have three suggestions for you, and please let me know the results when you are done.
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer, and run the set up again.
If you are running a Windows OS, from your PC, perform a Clean Boot, which will turn off the start up programs just in case there is something blocking the installation. Try the USB to wireless set up again.
Check your router settings to match these recommended settings:
1. Network name and password to have no spaces or punctuation.
2. If using WPA2 security, switch to WPA personal.
3. Dual broadcast Wireless b/g/n (printer may only connect to g).
4. Mac filter needs to be turned off.
5. Firewall settings need to be at there default settings, or set to a lower security.
6. Multicasting "on".
7. Following ports need to be un-blocked:
Incoming (UDP) ports : 137, 138, 161, 427
Outgoing (TCP) ports : 137, 139, 427, 9100, 9220, 9500
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet 6700 Premium Not connected for eprint

Good evening,
I bought a officejet 6700 Premium and I installed it 10 days ago, The printers worked properly for a couple of days.
Now, if I log on in ePrintcentre, a message says that the printer is not connected.
If I launch a print using the wireless net (e.g using my IPHONE while I'm at home and using my home wireless) it works.
But if I launch a print @ my HPe address the printer doesn't work and remains in pending message (on eprint centre) for a while and then become "failed".
Is there something to set in the printer panel?
Thank you very much

Hi Antonio,
I would check if the printer has the latest firmware. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02919168&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Then, turn the printer off for about 20 seconds, then power it on again. When it's back at the home screen, print an info sheet to check your eprint connection. Front panel of printer>eprint icon>print info
This next step will require you to delete your failed print jobs: (steps from http://www8.hp.com/ca/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html)
Click the tab at the top of the page with the name of your printer.
In the Recent Print Jobs section, click View Job History.
Click Cancel next to any print jobs that you want to clear from the queue. (Try printing again)
***If those steps fail, you'll have to call the HP Eprint support line @ 1-855-785-2777
Good luck
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

HP Officejet 6700 Premium printer connectivity problems

My HP Officejet 6700 Premium printer is not connecting properly wirelessly. On the printer itself it says it is connected to my wireless network but when I try to print an error message says it is not connected and is it currently on ly printing when it is connected by cable. Please advise. Thank you

My printer will not print . having connectivity problems.

OfficeJet 6700 Premium Problems after Windows 8.1 update

My Officejet 6700 Premium worked great wirelessly under Windows 7 to print & Scan. Since updating to Windows 8.1, I can print to the printer wirelessly (having set it up manually from the printer), but the software won't load and I can't scan. Setting up a network connection using downloaded HP software fails (it just says it failed, no error message), and trying to download the entire software package (which includes scan, which I need), also fails during step 1 of 4. I tried uninstalling all HP software first, but the same errors persist. I don't want to mess things up further (as I said, I'm able to print wirelessly now), but I really want to be able to scan to the computer. Any help would be appreciated.

Hello mfrank1,
Welcome to the HP Forums.
I see that you are having some printing issues since you upgraded to Windows 8.1.
I do have a few troubleshooting steps that we can try to resolve this issue.
I first suggest that we uninstall the old software and drivers. I realize that you have already attempted to do this but I still would like to try it again but this time using the following document: Uninstalling the Printer Software.
When you stated that you have the printer connected with a direct connection using wireless, is this with a Bluetooth connection? Do you have a Router that you are going through?
Once the software is uninstalled, please restart the computer. Please disable any firewalls or anti virus protection before starting the next step.
When the computer is back up and running, please click on the following link for the HP Officejet Full Feature Software and Driver.
Please save the download to the Desktop of the computer so that it creates it's own Icon. Double click on the new Icon and follow the instructions.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

OS X 10.10 for Officejet 6700 Premium?

Is an OSX 10.10 (Yosemite) driver available yet for the HP Officejet 6700 Premium?
This question was solved.
View Solution.

Assuming you are using a network connection, try unplugging your router for 30 seconds and plug it back.
Next restart your Mac and turn the printer Off and On again, then check for any difference.
If that doesn't help, try resetting the printing system and check again:
*Be aware that resetting the printer system will remove any existing print queue and reset any customized driver settings.
Click the Apple menu, and then click System Preferences .
Select Printers & Scanners.
Right-click (or Ctrl + click) your product in the Printers list in the left panel, and then click Reset printing system .
Click OK to confirm the reset.
Type your user Name and Password .
Click OK . The printing system resets.
Now click the plus sign and try adding the printer.
Shlomi
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Scan-to-email app with Officejet 6700 Premium printer

how to scan and email
Scan-to-email app with Officejet 6700 Premium printer - attachment does not come through

Hi
Welcome to the HP Support Forums. I see that you are unable to use the scan to email feature of your Officejet 6700 printer because you are getting an unable to connect message.
There are several steps I would like you to try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Officejet 8600 printer, the steps are the same.
Please test the scan to email feature. If it works there is no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
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I work on behalf of HP

HP Officejet 6700 premium no longer connecting to the computer

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