HP Officejet 6700 Premium Not connected for eprint

Good evening,
I bought a officejet 6700 Premium and I installed it 10 days ago, The printers worked properly for a couple of days.
Now, if I log on in ePrintcentre, a message says that the printer is not connected.
If I launch a print using the wireless net (e.g using my IPHONE while I'm at home and using my home wireless) it works.
But if I launch a print @ my HPe address the printer doesn't work and remains in pending message (on eprint centre) for a while and then become "failed".
Is there something to set in the printer panel?
Thank you very much

Hi Antonio,
I would check if the printer has the latest firmware. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02919168&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Then, turn the printer off for about 20 seconds, then power it on again. When it's back at the home screen, print an info sheet to check your eprint connection.  Front panel of printer>eprint icon>print info
This next step will require you to delete your failed print jobs:  (steps from http://www8.hp.com/ca/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html)
Click the tab at the top of the page with the name of your printer.
In the Recent Print Jobs section, click View Job History.
Click Cancel next to any print jobs that you want to clear from the queue.   (Try printing again)
***If those steps fail, you'll have to call the HP Eprint support line @ 1-855-785-2777
Good luck
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