HP Officejet 6700 Premium printer connectivity problems

My HP Officejet 6700 Premium printer is not connecting properly wirelessly. On the printer itself it says it is connected to my wireless network but when I try to print an error message says it is not connected and is it currently on ly printing when it is connected by cable. Please advise. Thank you

My printer will not print . having connectivity problems.

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Scan-to-email app with Officejet 6700 Premium printer

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Scan-to-email app with Officejet 6700 Premium printer - attachment does not come through

Hi
Welcome to the HP Support Forums. I see that you are unable to use the scan to email feature of your Officejet 6700 printer because you are getting an unable to connect message.
There are several steps I would like you to try please.
Please turn off your printer.
Please turn off your router. If your router doesn’t have an on/off switch, please unplug the power cord from the router.
After waiting a full 60 seconds please turn on your router (or plug it back in).
After the router has completed its startup routine please turn on your printer.
After the printer has completed its startup routine, please test the scan to email feature. If it works there no need to continue with any further trouble shooting steps.
Please set a manual IP address and manual DNS servers for the printer. I have included a link to another post with the steps, including screen shots on how to do this. Don’t worry that the screen shots show a Officejet 8600 printer, the steps are the same.
Please test the scan to email feature. If it works there is no need to continue with any further trouble shooting steps.
Please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Thank you.
Regards,
Happytohelp01
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I work on behalf of HP

My hp officejet 6700 premium prints slow

hello, i have a officejet 6700 premium printer and he prints and copys very slow, he is in a wireless network with wifi, and when i print he is printing very slow and sometimes he is printing just a part of a page.

The document here may help resolve slow printing on your Officejet 6700.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
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How do I re-enable built-in networking on Officejet 6700 premium printer?

I inadvertently, and stupidly, turned OFF the built-in networking from within my Officejet 6700 premium AiO web-based administrator console. Now I cannot manually reset it from the controls on the printer itself. I get a message informing "Built-in network capabilities have been disabled. Contact your network administrator or the person who set up the printer." Well, that person is me. I cannot find instructions telling how to re-enable the built-in network capabilities.
My OS is WIN7. The printer was working OK before I messed with it.
Can anyone offer advice regarding this problem?
Thank you.
This question was solved.
View Solution.

Distinquished (and snarky) Professor.
Thank you for your attempt to assist, but your response was not only condescending - "Did you read the manual??? I downloaded it and read it. Turn the wireless radio on and off" - but totally not helpful. The intro to your reply makes you sound to be an arrogant high school teen who thinks she has every answer unknown to adults.
Some of us are not technilliterate. I certainly DID read the manual and attempted every option I thought might work. The problem, if you read my problem post, was that I inadvertently clicked OFF the Connectivity Built-in Network capabilities from within the EWS. That made it impossible for my printer to connect to the network via cable or wireless. When I attempted to find a solution at the printer control display itself, by going Setup > Network > Restore Network Defaults, but, instead of the "Restore Network Defaults, it presented the message I posted informing that Built-in network capabilities were disabled, which is what I already knew and wanted to resolve. I needed to find a way to reset to Out-of-the-Box settings. Nothing in the manual provided, nor could I find online, this answer.
Fortunately, my printer was still under warranty (HP apparently wont chat if you aren't under warranty, unless you pay them for the service). I was able to chat with an HP Rep who Identified herself (maybe himself ... Who knows?) as "Jasmine". Jasmine was very helpful. But, although I had specifically identified to her the problem is that I lost network connectivity due to carelessly turning off built-in network capabilities of the printer from within its EWS, Jasmine still had to spend time running through her HP requied first-line Help Representative script. She spent about fifteen minutes remote assisting and checking out every possible "other option" before she concluded with these precious words, "The problem is that your printer has lost network connectivity. I am going to give you some instructions to follow so we can reset the printer to Semi-full restore." I received her instructions and followed them precisely. Very easy. When I asked her why these instructions are not published by HP somewhere for customers to access, she informed that they are "secret Advanced instructions" (I think she was being a little silly). ...
Following, for you Distinquished Professor (so you don't need to be snarky with others) and for all other fellow technophiles out there, is Jasmines "secret Advanced instructions" as she wrote the on the chat. I have provided some interpretation at the end. Do note, if you (not specifically you Distinguished Professor, but every other "you" out there) don't have some good idea of what you are doing, getting off the path by which these instructions lead can get you into more difficulty with your printer than that by which you began the journey.
Jasmine: Please follow the below steps:
1. Touch this curve icon 4 times though it is not highlighted
2. When you do it, you can see Support menu on the printer LCD screen.
3. Once you see the Support Menu on the printer touch OK use the right arrow key next to the printer LCD screen to see Reset Menu.
4. Now, touch OK then use the right arrow key next to the printer lcd screen to see Semi Full.
5. Touch on Semi-Full option.
6. The printer will turn OFF
7. Power it back ON. It will initialize itself.
8. Please follow the onscreen steps.
Helpful interpretations:
Regarding #1. The “curve icon” is the left curving return icon located at the left side of the printer’s control panel touch sensitive display window, but outside the display window. It is lit when the menu can be returned back a page, but unlit when at Home screen. This is actually a hardware button, not touch sensitive, so pressing it, even when not lit, creates and action signal. When the display is at the Home state, the return button is unlit, but pressing it four times will generate a menu option for Support Menu on the display.
Regarding #3. The "right arrow" is the forward page button located to the right outside the display screen. Like the return button, it also is unlit unless it can perform an action related to what appears on the display. Press the forward page arrow until the displayed menu option changes to Reset Menu. Select this option to perform step #4.
Successfully following Jasmine's instructions will restore the HP Officejet 6700 Premium AiO to its out-of-the-box-new settings. Note that Jasmine specified "Semi-Full" restore, not "Full" restore. A full restore will take the printer back to it basic out-of-the-factory state. This state will require significantly more settings and configurations work afterward than with which most of us would like to deal. Out-of-the-box state will cycle through everything as it did when you first pulled the printer out of the box new and set it up yourself. Do note, any custom settings will be lost. Passwords, however, are retained in a Semi-Full restore.
Hope this information helps everyone else who may be having similar difficulties or just need to know how to restore your printer back to Out-of-the-box-new state.

Hp officejet 6700 premium printer-printer failure

I bought a HP officejet 6700 premium a month ago. I installed the printer and it printed ok. But after a few day of use, it suddenly stopped printing and gave a Printer Failure massage on the front control panel. The message says: There is a problem with the printer or ink system. Turn printer off then on. If problem persists, contact HP. I have checked all ink cartridges. They seem all ok (I have only print less than 10 pages since installed). I have turned power off and on several times but did'nt work. I have searched all over the HP website for help, but still can't find a solution for my printer problem. I deeply appreciate, if someone can help me or give me directions to make my new printer works again. Thanks.
P.S. my laptop computer has Winders 7.
ns42

Did you get an answer? I think the problem lies with the blue print head with the gold pins, they get bent when you change out printer cartridges. Several folks have had this problem. I watched a youtube video of repairman saying both the 6600 and 6700 printer had this problem until HP changed the print heads. I am still fussing with HP about this but I am pretty certain I won't get any relief. Good luck

HP Officejet 6700 Premium Not connected for eprint

Good evening,
I bought a officejet 6700 Premium and I installed it 10 days ago, The printers worked properly for a couple of days.
Now, if I log on in ePrintcentre, a message says that the printer is not connected.
If I launch a print using the wireless net (e.g using my IPHONE while I'm at home and using my home wireless) it works.
But if I launch a print @ my HPe address the printer doesn't work and remains in pending message (on eprint centre) for a while and then become "failed".
Is there something to set in the printer panel?
Thank you very much

Hi Antonio,
I would check if the printer has the latest firmware. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02919168&tmp_task=useCategory&cc=us&dlc=en&lc=e...
Then, turn the printer off for about 20 seconds, then power it on again. When it's back at the home screen, print an info sheet to check your eprint connection. Front panel of printer>eprint icon>print info
This next step will require you to delete your failed print jobs: (steps from http://www8.hp.com/ca/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html)
Click the tab at the top of the page with the name of your printer.
In the Recent Print Jobs section, click View Job History.
Click Cancel next to any print jobs that you want to clear from the queue. (Try printing again)
***If those steps fail, you'll have to call the HP Eprint support line @ 1-855-785-2777
Good luck
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

HP Officejet 6700 Premium cannot connect to wifi network

Since a few days, our HP Officejet 6700 Premium can no longer connect to wifi network. All our other devices as laptops, smartphones, tablets have no difficulty in connecting to the wifi. reconnecting and entering the WPA password doesn't help.
The printer says the SSID of our wifi network is not unique, it detects multiple access points.
What can I do to solve this issue.
Tx

Hello there @karatejan
Welcome to the HP Forums!
I read about the issues you're facing when trying to connect your Officejet 6700 printer to your network recently. I have three suggestions for you, and please let me know the results when you are done.
Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer, and run the set up again.
If you are running a Windows OS, from your PC, perform a Clean Boot, which will turn off the start up programs just in case there is something blocking the installation. Try the USB to wireless set up again.
Check your router settings to match these recommended settings:
1. Network name and password to have no spaces or punctuation.
2. If using WPA2 security, switch to WPA personal.
3. Dual broadcast Wireless b/g/n (printer may only connect to g).
4. Mac filter needs to be turned off.
5. Firewall settings need to be at there default settings, or set to a lower security.
6. Multicasting "on".
7. Following ports need to be un-blocked:
Incoming (UDP) ports : 137, 138, 161, 427
Outgoing (TCP) ports : 137, 139, 427, 9100, 9220, 9500
R a i n b o w 7000I work on behalf of HP
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HP Officejet 6700 Premium - print on flash cards - 3x5?

I have a Officejet 6700 Premium, it said media sizes supports 3x5 index cards. I am not sure what media sizes support is and if anyone can help me. Can this printer print on 3x5 index cards? If so and how?

Hi @radicalrebel
Yes, you can print on 3x5 index cards.
Source: Printer Specifications for the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Printer ...
You also asked, '"If so and how?". You will need to adjust the print settings within the print dialog box, in the program you are printing from. if you require further assistance, please let me know what operating system, and version do you have? Mac or Windows, and what program you are printing from.
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Sunshyn2005 - I work on behalf of HP

HP Officejet 6700 Premium Printer - Squeaks & Chirps

My printer is about 1 1/2 yrs old and has been making a loud squeaking/chirping noise as it prints. This sounds like it may be coming from the carriage but I can't be sure. I've cleaned the printer head several times but that doesn't seem related to the problem. HP troubleshooting site doesn't acknowleldge this problem, but a forum entry suggested cleaning the rollers in back. What do I clean the rollers with and how do I go about it? Thanks, Linda

Hi Linda,
I understand you're Officejet 6700 is making some loud noises while it's printing and you're wanting to know how to clean the rollers. I will certainly do my best to guide you through this.
The best steps for you to follow in this situation are located in the Paper Jam document for your Officejet 6700. Under Solution five: Clean the rollers it explains the best materials to use in cleaning the rollers. If the printer continues making a lot of noise, have a look at the clearing a paper jam steps as well to make sure there are no obstructions within the printer causing the noises.
Hope this helps, have a great day Linda!!
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**MissTeriLynn**
I work on behalf of HP

Scanning from my Officejet 6700 premium printer to a mac 10.9.3 wirelessly

Hello,
My new printer is connected wireless to my network. I can print and scan from the computer fine, but can't scan from printer to computer.
I tried going into the HP Utility folder to confirm the Scan Settings, but all I can do is scan from the computer. It doesn't give me another option.
I have an HP Office 6700 Premium trying to scan to my (new) Mac OS 10.9.3
Please help

Hi there hbetz,
I saw your post about how you are able to scan from the computer however, cannot scan from the printers front panel to your computer. Sometimes the connection is interrupted when the computer or printer or even router disconnects or falls into a sleep mode.
Here is a suggestion for you to try:
Mac OS X: How to reset the printing system
Repair disk permissions
Re-add the printer back (not the AirPrint driver)
I hope that helps you, have a great weekend
R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Can officejet 6700 premium print on construction paper

Can this printer use construction paper?

Hello Zaf57,
Welcome to the HP Forums.
I see that you are wanting to use construction paper in the printer.
I am going to give you the Printer Specifications for the HP Officejet 6600 e-All-in-One and 6700 Premium e-All-in-One Printer ....
Seeing the you didn't list the size and weight of the paper, I suggest you look at the Paper handling section to see if the paper you would like to use is listed.
If it isn't listed, it is not supported.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP Officejet 6700 Premium Printer - reduce print size of document

How do I reduce the size of a document when printing?
With all my previous HP printers I simply went into Printer Properties (Print Dialog Box) and Effects tab to choose the 'Resizing Options' (e.g. 51% of normal size) - I cannot find this option in the HP 6700 Printer Properties
This question was solved.
View Solution.

Hello JollyJohnny, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having issues resizing your documents. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How can you stop an HP Officejet 6700 Premium printer from doing maintenance

Every time that you click PRINT, the printer then does a maintenance cycle first and so printing one page takes about 5 minutes.
This totally unacceptable and there must be a way to turn this off.
A printer is supposed to print so when will HP produce a printer that prints when its asked to?
If I wanted a maintenance device, I would have bought one!

Hello dogbender,
Welcome to the HP Forums.
I see that you are having an issue with the printer going into a Maintenance cycle every time you attempt to print.
I do have a suggestion for you to try.
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Once the printer is back on, use the on/off button to do a proper power cycle. This will do a semi power reset on the printer.
Please feel free to write me back at any time if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp officejet 6700 premium-printing black only

I have a small business and would like to turn-off ANY color printing. How can I turn-off all color printing. I've set my HP printing software to "black ink only" but somehow the printer alerted my software that I cannot print until I replace my magenta color cartridge. My operating system is Windows 8.1.
Thank you.
Peter
[Personal Information Removed]

Hi @Pathroa , and welcome to the HP Forums!
I see you're looking into color options. I would like to help.
You can adjust the settings to print black only. I am linking a document below:
Changing Print Settings in Windows 8
However, the printer does require some ink in each cartridge to print. Having no ink in a cartridge can cause damage to a printhead. Also, with black ink only it will still use small amounts of ink during its regular cleaning and maintenance. I am including a document below with more information:
Ink Usage in Inkjet Printers
Good luck and please let me know if you have any other questions. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Officejet 6700 Premium Printer

How to increase the size of print on the original to be copied?

Hi Fabe
I understand you would like to increase the size of the copies to print.
I can help you with this.
On the printer's control panel under copy, settings, Resize, you can select the different sizes.
Actual Size
Full Page
Fit to Page
Custom Size
Legal to Letter 72%
A4 to Letter 91%
2 on 1
Hope this helps.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Officejet 6700 Premium printer connectivity problems

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