Hp officejet 7310 all in one scanning/faxing problems

faxing and scanning will not work on my hp officejet 7310 all in one printer ... i have uninstalled and then re-installed, but still not working.... what am i doing wrong?

I'm sorry..... I did find an ERROR message.
When I clicked, it showed this: there are 5 green check marks and I will indicate with an *
* Device Manager
* Driver Check
* Device Status
* Window (WIA) Scan
* Solution Center
* HP Twain Scan
but then this:
! (a yellow exclamation mark) next to
Registry
HP Scan Flow Manager
Digital Imaging Monitor
Front Panel Test
Test Scan
Hope this helps you find my problem ......... thank you.

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My HP Officejet 8500a All-In-One forwards faxes (as a tiff file) to my iphone. Can only view/receive 1st page, embedded into email as a non-attachment. Iphone receives email(s) pdf attachments well. What can I do?

My HP Officejet 8500a All-In-One forwards faxes (as a tiff file) to my iphone. Can only view/receive 1st page, embedded into email as a non-attachment. Iphone receives email(s) pdf attachments well. What can I do?

Try this app
http://itunes.apple.com/us/app/fax-reader/id406902152?mt=8

What is an Error: 0x8477e630 and how do I fix it on an HP Officejet 7310 All in One?

What is an Error: 0x8477e630 and how do I fix it on an HP Officejet 7310 All in One?

I did a Google search on Error 1450, and it seems to be a 'lack of resources' issue within windows. Not related to iTunes.
Maybe shut down all other programs (including the TSR programs you may have loaded) and see if it helps?

Error message fax scan canceled on officejet 4500 all in one when faxing from the solution center.

I keep getting the error message fax scan canceled on my hp officejet 4500 all in one when I try to fax from the hp solution center,I have no proplem faxing from the officejet 4500 itself. I appreciate any light that you can shed on this matter.Thank you.

Hey @kburns7934 ,
I just sent you a private message. If you are not sure how to check your forum messages this post, has instructions.
Enjoy your Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet J3680 All-In-One Printer Fax Scanner Copier will not print, scan or copy

The only function my HP Officejet J3680 will do is fax. How do I make it print, scan and copy? How do I set the date and time?

Hi,
Download the Full functionality software from hp.com... http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=3441026&
Install it and use software to get use of Printer.
Happy Printing
Click on the "Thumbs up"button on the left to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Cant scan to HP Officejet 7310 All In One

Okay just upgraded to OSX 10.6.1 and my HP device manager claims "Sorry, scanner could not be initialized. (Scanner not found.)"
I reinstalled the drive and rebooted and still the HP device manager claims "Sorry, scanner could not be initialized. (Scanner not found.)"
What is the matter with OSX 10.6.1?

The HP Device Manager is no longer supported and does not work properly in Snow Leopard.
Neither is HP Scan Pro.
You need to remove the old HP software from your computer and install the newer drivers for Snow Leopard.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=us&dlc=en&lc=en &jumpid=regR1002USEN
And here is the HP driver downloads from Apple.
http://support.apple.com/kb/DL907

How to get our HP Officejet 7310 All-in-One to print using the network option

The network printing initially stopped working on Win XP. I now use Win 7 Enterprise.
I have uninstalled the printer from my PC, restarted the machine, went through the add new printer device wizard and still no network printing capability.
I currently use the workaround of the USB connection for printing from one PC.

Have you tried running the Network Diagnostics tool to see if your printer is on the network.
The tool is Here
www.hp.com/go/tools
JonW
I work for HP

Officejet 7310 All In One

My print jobs are getting stuck; not printing. I have reloaded software, restarted print spooler, checked for correct port, still not printing. I have Vista. Any help is appreciated.

How is the printer connected - USB or wired LAN? Will the printer make copies OK? Are there any error messages? Try downloading and running the HP Printing Diagnostic Utility from here.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Officejet 5610 All-in-one paper jam problem

Please is anyone out who can heIp me.
I tried to print a word document from my computer and my printer came up with the following message: Paper jam: clear jam and press ok. I have looked through the printer to see if there is any paper jammed in the printer. I just couldn't find any. This is the first time I have experienced this paper jam problem with my printer.
On pressing the OK button resulted in the printer making some strange noise (sounding as if it is trying to pickup a paper) with the catridge mechanism sliding from one side to the other for about 10 seconds without a paper in the paper tray being picked up. It then shows the paper jam message again and again. It has been the same for the last 5 hours and I need to print some documents urgently.
I have tried all of the following troubleshooting I found on the HP website without any joy.
Step one: Remove any loose paper Remove any loose paper from the input tray.
Step two: Clear the jam from the back of the Allin-
One 1. On the rear of the product, press in the tab on the left side of the rear access
door to release the door. Pull the door away from the product to remove it. Gently pull the
paper out of the rollers. CAUTION: If the paper tears while being removed from the
rollers, check the rollers and wheels for torn pieces of paper that might have remained
inside the product. Loose pieces of paper will cause future paper jams. Replace the
rear access door. Gently push the door forward until it snaps into place. Press OK to
continue the current print job. If the issue is not resolved , continue to the next step. If
the issue is resolved , you do not need to continue to the next step. If these steps
resolved the issue , there is no need to continue troubleshooting. If the issue persists , see the next step.
Step three: Clean the rollers Turn off the unit, and then unplug the power cord. Press in the tab on
the left side of the rear clean-out door to release the door. Remove the door by
pulling it away from the unit. Wipe the paper rollers with a lint-free cloth lightly moistened
with distilled or bottled water. Rotate the rollers with your fingers to clean all the way
around. Allow the rollers to dry completely, and then replace the rear access door. Plug
the unit back in and turn it on. If these steps resolved the issue , there is no need to
continue troubleshooting. If the issue persists , see the next step.
Step four: Clear the jam from the automatic document feeder (ADF) Lift the cover of the ADF.
Lifting the ADF cover Gently pull the paper out of the rollers. CAUTION: If the paper
tears when being removed from the rollers, check the rollers and wheels for torn pieces
of paper that might be remaining inside the product. Loose pieces of paper will cause
future paper jams. Close the cover of the ADF. If these steps resolved the issue ,
there is no need to continue troubleshooting. If the issue persists , see the next step. The
next step couldn't be done because the paper is not loading.

@CAGY, take a look at this HP link on how to clear a jam.
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Fax issue with HP OfficeJet 7210 All-in-one

Hi everyone,
I've got an issue with my HP OfficeJet 7210 All-in-one printer/fax (USB connection)
I'm under Mac OS X 10.5 (Leopard).
When I was under Tiger, my printer/fax worked properly.
After the upgrade to Leopard, the printer/fax was still installed (HP 7210 was displayed as installed in the printer list of the System Preferences).
The printer works fine but the fax doesn't ! An error consistenly occurs when I try to send a fax.
Thus, I decided to uninstall every HP components from my Mac. Then I proceeded a fresh install of the CD software/driver I received with my printer/fax.
During the installation, I get an error : "HP AIO TRAP has quit". I went further and continue the installation till the end by ignoring the problem.
The printer is still working fine but I'm unable to install my fax in the System Preferences because the fax simply doesn't appear either on the "Fax" tab or on the "More printer" tab.
Only an unuseful "Bluetooth" fax appear, I can install it but it's impossible to send a fax with it : http://users.cybernet.be/ptsalos/hp-leo1.png
In the "More printer" tab I got this : http://users.cybernet.be/ptsalos/hp-leo2.png ... It seems that no fax are detected (no fax are displayed in "HP AiO Télécopie" and the "Add" button is gray).
I hope you could help me !
PS: the fax works properly under Bootcamp with Windows XP PRO SP2
Thank you very much.
Message was edited by: phl00

OK, so enough software is available (or will so been available) for me to start posting these types of workarounds (and getting more of you up and running). And remember, what I am about to tell you is NOT supported by HP, so if you run into problems doing this do NOT call customer support. I am posting this stuff here to try to help out the community. I will stop posting if this gets abused (even once).
If you have an HP OfficeJet 7310 or 7210 printer, go to HP.com/support, tell it you have a 7410, and download the installer (follow my instructions on the [Beta Announcement|http://discussions.apple.com/thread.jspa?threadID=1252889&tstart=0 ] thread if you need more details.
Now follow these instructions:
Step 1: Run the installer, and follow the onscreen prompts.
Step 2: When the screen comes up to select your printer, check the box my printer isn't listed and continue.
Step 3: On the next screen select the OfficeJet 7400 Series and continue.
Step 4: Select the type of connectivity to your device.
Step 5: Install the software (this may take several minutes).
Step 6: When you get to the Setup Assistant, skip it. Make sure you de-select the two checkboxes before you continue otherwise it will remind you every time you log in.
Step 7: Go into the Print & Fax System Preference and manually add your print queue.
Step 8: Go into the Print & Fax System Preference and manually add your fax queue.
Step 9: Start using your device.
Congratulations, you now should have a fully functioning device under Leopard. So what won't work with this work around:
1) The documentation on your device will be wrong.
2) If you did not previously set up a station ID for the fax, one will not be set.
3) Device Manager will not know anything about your device so the functionality there will be pretty useless (most stuff can be done through other means though). However if you already have a Tiger install, even this should (theoretically work).
4) Good question, if you run into any other issues post them here, I may have forgotten something.
WARNING! WARNING! WARNING!
Please install the final drivers when they come out, and preferable the beta drivers too for your device too! Just because things are working for you does not mean that this configuration is supported (its not) or that there aren't any known problems (there may be, we certainly don't test it) so please take caution and update when possible.
Just trying to help.
Andrew

Hp 7310 all in one

found no related post for my question which I find hard to believe no one else has questioned; after installing AIO_CDB_Net_Full_Win_WW_130_141 (1).exe driver I have lost automatic duplex printing fro my hp 7310 all in one.
Another problem there is no longer an option to print from black cartridge only.

What operating system? See the post here for enabling the duplexer (and if you are using Vista see the second paragraph for a link to a patch...)
For Windows 7 the option is in the color tab "Use Black Only"
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Cannot scan, fax, or copy from HP Officejet 6500 All-in-One E709a

I can print from my HP Officejet 6500 All-in-One E709a, but I cannot scan, copy, or fax. All drivers and updates are current; no recent updates were made prior to the problems occurring. I use Windows 7 64-bit. When the printer is turned on, it always shows Original Loaded, but no documents are in the feeder or on the glass (I have already cleaned the glass and have ensured that the cover sits tightly). I am having problems scanning, copying, and faxing. The automatic document feeder is functioning. I have tried to reset the printer several times.
When I try to Scan a document in the document feeder (it does feed through) or from the glass, I get variable responses – rarely, it appropriately asks how I want to save/handle the doc (e.g., save as pdf), but the document does not actually scan and I am directed to Reload the document OR it displays No Scan Options. The document does not show in My Scans.
When I try to Copy, it shows the document as copying, but there is a long delay before the progress bar occurs. When I copy using the document feeder, I actually get a copy (rarely and always faded-looking) or the copy prints out blank—both results are always followed by an error message to Reload the document. When copying from the glass, the copy prints out blank with an error message to Reload the document
The same problems occur when trying to Fax. Whether trying to scan, copy, or fax, the printer is making a lot of sounds of gears whirring.
Again, I can print a document from my PC without any problems – the problem is limited to scanning, faxing, and copying.
I have tried the HP Print & Scan Doctor. It always stops at the HP Twain Scan step, saying the Scan process was cancelled by the user (not true). When I click on Continue, it proceeds down to the Test Scan step, but nothing happens when I click on the Test Scan button. It will only allow me to Skip at that point. All of the other steps show green checks.
This question was solved.
View Solution.

My first question is really going to get to the core of the issue, I heard you say that the printer makes sounds, but if you lift the lid does the bar A) travel across the screen and B) light up?
Additionally, perform both of these resets and let me know how they go!
HP Multifunction Printer Resets - HP Officejet 6500 - YouTube'
Have a great day!

Can't get HP Officejet J6450 All-in-One to scan or print

Hello!
I have an HP Officejet J6450 All-in-One which I would like to use with my Macbook Pro running OS X 10.6.4. I would prefer a wireless setup. It printed wirelessly up until I tried installing the HP Full Feature Software & Drivers from their website (http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-74787-1 &lc=en&dlc=en&cc=us&os=219&product=3635399&sw_lang=)and subsequently deleted them once I realized it did not work. I also did not want to install a bulky and unnecessary set of programs that I do not need.
I went to the System Preferences/Print & Fax and deleted the HP printers that had been added, then I went to Applications/HewlettPackard and clicked on HP uninstall, and uninstalled the program. Since I have experience with Windows (lol), I decided to take the safe route and make sure my HD & permissions had not been corrupted. I put in my OS X install disk that came with my Macbook Pro, rebooted to the disk, went to Disk Utility and Repaired the Permissions (it only had one that it could not fix), repaired the HD (it found a few issues), and then went one more round of Repair Permissions and then HD just to be sure. I rebooted to the HD and ejected the boot disk. I connected the printer via the USB cable.
Then I found this: (http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&softwareitem=mp-7 4787-1&os=219&product=3635399&sw_lang=&docname=c01910186) It says on there that Snow Leopard should have everything I need to scan and print with this printer. However, upon trying the three methods, none worked. Here are the results:
Method One: I get to step 2, select Import from Scanner, and nothing happens. The list that is supposed to be displayed in step 3 never comes.
Method Two: I open the Image Capture app in step 1, but when it comes up, it says "No camera or scanner connected."
Method Three: I get the Print & Fax printer browser opened as in step 3, but cannot move on to step 4 because there is no scan tab.
What can I do to get this to work? I tried contacting HP online chat, but they told me they do not offer support to Mac users on there. I sent them an email through their contact page but you know how that will probably go...
I'm an intermediate computer user, although I'm relatively new to Mac, so be easy on me! I'm scared to break this laptop I've fallen in love with. Many thanks to you all in advance, and my apologies if this has already been answered elsewhere - I was unable to find anything with this particular HP model and situation. I noticed HP does not seem very Mac-friendly!

Is this scanning from the PC and/or from the printer? Did it ever scan previously? Is this connected by USB/wired/wireless?
As far as the software, it would be a good idea to update your software, and I would recommend downloading the latest software at this location:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153494&lc=en&cc=us&dlc=en&lang=en&cc=us
Just pick the right operating system, and get the download and run it. That may fix the scanning issue you are having.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Computer was updated to windows 7. my hp officejet j4580 all in one will no longer copy or fax.

computer was updated to windows 7. my hp officejet j4580 all in one will no longer copy or fax. Never figured out how to scan. Will print from computer. Warranty expired. Anyone have same issues? Know how to fix? Deleted and reinstalled copier still didn't help. THANKS

you need these:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77751-1&cc=us&dlc=en&lc=en&...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-77039-1&cc=us&dlc=en&lc=en&...
Although I am working on behalf of HP, I am speaking for myself and not for HP.
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If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Hp officejet 6510 all in one fax problem

i have installed Hp officejet 5610 all in one to windows 7 64 bit , but fax is not working.
Drivers is been downloaded from hp website.
Kindly provide the solution to use the fax .
Printing & scanning is working fine.
I kindly await your answer

HI,
Disconnect all cables and connect directly to a different wall outlet and try again.
Although I am an HP employee, I am speaking for myself and not for HP.
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Hp officejet 7310 all in one scanning/faxing problems

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