HP Officejet 7610 keeps saying printer error without a code number

Tried all the 3 stages of troubleshooting,was also confronted by Another ERROR message in the email that I tried in vain to send to HPsupport because I couldn't remember the product #.This is why I'm forced to go on this page in a last desperate bid to get answers to why my printer won't go any further than this confounded error message on the screen.Also my phone doesn't work so I can't ring them!

@Mr_Tungsten59 
Welcome to the forums
I understand you have tried some troubleshooting for the printer error you're seeing. I am going to give you all of my thoughts and suggestions for this issue.
A 'Printer Failure' Message That Might Include an '0x610000f6' or '0x61xxxxxx' Error Code Displays o...
Also: Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Removing the ink cartridges.
Unplugging the printer.
Dampening a lint free cloth or cotton swab with bottled water.
Gently cleaning off the electrical contacts from the cartridges.
Waiting for the contacts to dry.
Re-seating them back in the printer.
Plugging the printer back in.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you, such as a replacement or trade in. If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada region,: click here.
Good luck and Happy Friday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

  • HT5676 my macpro (10.6.8) refused to install wireless printer (canon pixma MG4260). Whenever i tried to install, it keeps saying 'internal error number 12'. Please help!! and what does internal error got to do with installing a printer?

    my macbook pro (10.6.8) refused to install wireless printer (canon pixma MG4260). Whenever i tried to install, it keeps saying 'internal error number 12'. Please help me!! and what does internal error got to do with installing a printer?

    my macbook pro (10.6.8) refused to install wireless printer (canon pixma MG4260). Whenever i tried to install, it keeps saying 'internal error number 12'. Please help me!! and what does internal error got to do with installing a printer?

  • FireFox keep saying "unexpected error" when trying to print web pages.

    FireFox keep saying "unexpected error" when trying to print web pages. The print preview works OK, but when you try to print that "unexpected error" jumps up.
    Please email me on what to do to get FireFox to work.
    I don't see anything in the FAQ that might help me.

    Hi,
    Please also try this setting: Windows start menu or Control Panel > '''Devices and Printers''', right-click the printer > '''Printer properties''' > '''Advanced''', and select '''Start printing after the last page is spooled'''. In this case you can also close Firefox after spooling is over (usually much faster than direct printing), and printing will continue.
    Also as a general case, if you have security software (antivirus, firewall etc.) installed, you can try deleting all existing instances of Firefox and its related processes/files in all the different configuration modules/areas of the security software like process monitoring, sub/spawned process control, virtualization, HIPS etc., in addition to the security software's main configuration panel. Instead create new fully allowed/trusted rules for Firefox + its related processes in all the different modules/panels - a genuine/original Firefox installer as well as all the installed EXEs (Application) and DLLs (Application extension) are digitally signed by Mozilla Corporation (right-click > Properties > Digital Signatures). Even otherwise, some security software may also ask again when Firefox and/or its sub processes are started, and you may be able to allow/trust at that time. Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
    [http://kb.mozillazine.org/Firewalls AV/Firewalls Configuration]

  • Why i can't my password go through it keeps saying unknown error

    i can't download any apps from the store bcuz it keeps saying unknown error everytime it ask me to put in my password...why is dat?. i was workin fine this morning

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Stores and sign out and sign back in

  • Ive got data on my phone and its keep saying network error when trying to connect

    Im trying to connect to internet when im out and about ive got data on my phone but it keeps saying network error when trying to connect

    Hi there,
    You may want to take a look at some of the troubleshooting steps found in the article below.
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    -Griff W.

  • My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my

    My iphone 5S is stuck on a screen displaying the itunes symbol and a charging cable. I tried connecting it to itunes and updating it to the new software, and backing it up but it keeps saying unknown error 4005, Also when I first tried backing up my phone on my computer it would begin the processes then half way through it would say IPHONE has been disconnected, now it won't recognize it or anything. what can i do? This is a brand new phone!!!

    Hello jraff21,
    I was able to locate a support article for the error you mentioned. The following steps may help you get your device back to working order:
    iOS: Restore errors 4005, 4013, and 4014 - Apple Support
    You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
    The iPhone [device name] could not be restored. An unknown error occurred (4005).
    The iPhone [device name] could not be restored. An unknown error occurred (4013).
    The iPhone [device name] could not be restored. An unknown error occurred (4014).
    Try these steps to resolve the issue:
    Install the latest version of iTunes.
    Restart your computer.
    Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
    Restore using another USB cable.
    Learn more about updating OS X.
    Learn more about updating Windows.
    Restore your device on another computer.
    If you continue to see error 4005, 4013, or 4014 when you restore your device,contact Apple for support.
    Learn more about other update and restore errors.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • TS4268 cant sign into facetime, keeps saying "an error occurred during activation. try again"?????? need help

    cant use my facetime keeps saying "an error occured during activation. try again" ????? need help

    http://support.apple.com/kb/ts4268

  • When I try to print anything in Firefox, email or internet, I get a message that says printer error and nothing prints. Tried printing same stuff from Internet

    When I try to print anything in Firefox, email or internet, I get a message that says printer error and nothing prints. Tried printing same stuff from Internet Explorer it works fine.

    hello bdoolen, please try to [[Reset Firefox – easily fix most problems|reset firefox]] and see if this can address the issue...

  • I cant purchase storage on icloud, it keeps saying unknown error, why?

    i cant seem to purchase the icloud storage, it keeps saying unknow error occured, why? and i also cannot access icloud from the my laptop it also says unknown error occured, but i can open the website to access it. but why does this happen

    I get the same unknown error occurred. I can't believe no answer yet.
    I think it is Beta only for a few users.

  • I reset my iPhone 5 now it will not go pass the activation part. It keeps saying activation error

    I reset my iPhone 5 now it will not go pass the activation part. It keeps saying activation error

    is your iphone jailbroken?

  • Can't get iPhoto 9.3.4 to update on my new Mac book pro. Keeps saying an error has occurred. Any suggestions

    Can't update new Mac book pro with iPhoto 9.3.4. Any suggestions?  Keeps saying an error has occurred.

    Try using this updater manually: iPhoto 9.4.3
    Or if you're having problems with the App Store you might try this:
    1 - enable the Debug menu in App Store:
    open the Terminal application.
    copy the command below and paste into the Terminal window:
    defaults write com.apple.appstore ShowDebugMenu -bool true
    followed by Enter.
    launch App Store, login.
    2 - select the Debug ➙ Reset Application option:
    3 - try again.
    OT

  • HT1338 my mac is refusing to update to itunes 11.0.3, keep saying an error has occured, what might be the problem?

    the itunes in my mac OX 10.8.3 is refusing to update to itunes 11.0.3 keep saying an error has occured, have restarted, still doing the same thing, what might be the problem?

    Some people are having issues installing the most recent iTunes from the Mac App Store. If you can't update iTunes in the Mac App Store, download and install iTunes from the Apple page > http://support.apple.com/kb/DL1614

  • HELP try to download my music from i cloud it keeps saying download error

    When I try to download my music from i cloud it keeps saying download error.

    Hello A.Hawley,
    It sounds like you are being prompted to authorize your computer in order to download your iTunes purchases. This article will help you do that:
    iTunes Store: Authorize or deauthorize your Mac or PC
    http://support.apple.com/kb/ht1420
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • My iphone 4 keeps saying an error occurred downloading iOS 7

    I am unable to download iOS7, my phone keeps saying "An error occurred downloading iOS7"

    I am having the same issue with the iPhone 4S.  Nothing but errors when trying to download iOS 7. Had the same issues when iOS 6 came out. Maybe the sysmtem is just overloaded with downloads.

  • Trying to download itunes and website keeps saying certificate error

    i keep trying to download itunes on my computer but keeps saying certificate error please help

    Turn off your Firewall. If that doesn't work, turn off your AntiVirus Protection until you have successfully downloaded it. Make sure you are downloading it from the Apple site:
    http://support.apple.com/kb/DL1615
    Cheers,
    GB

Maybe you are looking for

  • Using iframe in DW to display an Adobe web gallery showing only a grey box after upload

    Page with the error; http://dejasolutions.com/nighthawk/gallery.html It previews great through Firefox and Safari, but as soon as I upload, I just get a white box instead of my Adobe Bridge-made gallery. I followed these instructions step-by-step; ht

  • Sony HVR-A1 work with FCEXPRESS 3.5 ?? Sounds like a good deal.

    Does the Sony HVR-A1, 1/3-Inch Professional HDV Camcorder work with Final Cut EXPRESS HD 3.5 (Universal) It's NOT on the Apple list of qualified cameras, at: http://images.apple.com/finalcutexpress/pdf/FinalCutExpress3.0_QualifiedDevices.pdf BUT this

  • Field Names for Answers reports in Publisher.

    I have found that the field names(xml element names) that publisher creates for datasets created from BI Answers reports are taken from the formula section of the field. This creates two big problems. 1. The field names can be huge if you have a comp

  • IMG setting for REM Planning Table

    Hi Gurus, Can any one throw light on following IMG settings- Path - IMG --> Production --> REM --> Planning --> Planning table --> Maintain Row selection --> Reciepts Other version Relevance of "Other version - in IMG setting for visible rows in plan

  • Compressor fails when using FCP "export to Compressor"

    I have a 6-minute long, ProRes422 (HQ) project that I'm trying to export uncompressed.    I'm trying to avoid the typical "Export QuickTime Movie" function because I get awful gamma shift issues.  The colors are washed out and the image just looks li