HP OfficeJet 8500 on Network - Connection Problem

Hi -
We are a home office with 4 computers that are connected via a LAN.
My wonderful HP 8500 is connected via USB cable to a PC running Windows Vista. Works great. Solution Center - the whole deal. The PC is connected to the router via an Ethernet cable. The printer is designated as shared. This computer also has a 2nd printer (not HP) attached to it via USB cable, also shared, and it too works without problem.
A second Windows Vista PC, also connected by Ethernet cable to the router, can print to the HP 8500 without a problem. It also prints
The third computer is a Windows 7 PC, also connected by Ethernet cable to the router. We have installed the drivers for the 8500 on this computer, and the computer indicates the shared printer is installed. However, it will not print to the 8500. It has no problem with the 2nd printer on the first computer I mentioned.
The fourth computer is a brand new Dell Inspiron All-in-One, currently connected to the LAN wirelessly, and running Windows 8.1. I have downloaded and installed the basic driver - Corporate Edition 14.0 because we do not need the solution center at this machine. All we want is the print capability. When I installed I selected "LAN Connection" and "will install printer later." After installing the drivers, I did "Add a printer" and I got the completion message from windows "You've successfully added HP Officejet Pro 8500 A909a Series on ..." I clicked on "Print a Test Page" I get the message "A test page has been sent to your printer" but when the printer window it shows no document in the queue and nothing happens at the printer.
I have not tried to install the 2nd printer on the new machine, yet. It is 6 years old, even though it works great I don't believe it is supported by the manucturer. It was very difficult to find a dirver for the Windows 7 machine. I am only mentioning that in case anyone asks.
Can anyone help us get the 8500 working on the 7 & 8.1 machines? Thanks is advance.

I am sorry. Lets try this again...
I am not sure if this will solve your problem, however you might try following the instructions at this link to see if it helps resolve the issue. Though primarily for Win 8 or 8.x OS, it might also help with the Win 7 issue. Worth a try...
I am an HP Employee.

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I am a volunteer and neither a Lenovo nor a Microsoft employee. • Dexter is a good dog • Dexter je dobrý pes
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