HP Officejet 8500A Pro Plus changes internet layout when printing

My new 8500A Pro Plus changes the layout when I print from the internet. My option is set to "preserve the layout". For example, when there are three items in a row, it will print two on one row and push the third to another row by itself, even when there should be plenty of room for it to print as laid out, and even if I set the print to landscape. This shows in the print preview, and happens when I print from another computer. How can I get this to print properly?

From the front of the printer: Setup > Network > Restore Network Defualts.
Now, from the same Network menu, run the Wireless Setup Wizard.
If that does not work, tell me about your new router. What brand & model? What kind of encryption (WEP, WPA, etc)?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Looking for OfficeJet 8600 pro plus replacement paper trays

Where can I purchase replacement paper trays for the OfficeJet 8600 Pro Plus printer?
I am NOT looking for the add-on paper tray unit, but a replacement for the primary tray. We shuffle various types of paper and envelopes in and out of the tray throughout the day, and we would instead like to keep several extra trays loaded with specialty paper to reduce wear on the primary tray.
Suggestiosn?
Thanks!
This question was solved.
View Solution.

I searched in the online stores available by HP and was unable to find this part. However, I was able to find that the part is available through HP Tech Support by calling in.
Click here to access the full list of HP Tech Support contact numbers.
The part number is CM749-60036 for the main tray assembly for the Officejet Pro 8600 Plus. This part is, currently, around $25 usd, but prices are subject to change.
Hope this helps.
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I am not an HP employee.

Unable to install HP Officejet 8600 Pro Plus Driver on MacOS Maverick

Hi,
I have not been able to install HP printer driver on my Mac.
printer model: HP Officejet 8600 Pro plus
operating system: MacOS Maverick 10.9.3
I have tried all the advices found in the forum including deleting all the old HP files etc and still gets the following error message.
Regards

Hi HugeLau,
I would like to help you successfully install your printer software onto your Mac running mavericks. I can't say for sure what has caused this issue, but I am sure the steps below will help you to resolve the issue;
Scrub/ Uninstall
Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
Click continue, click on one of the printers in the list.
* Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
Click uninstall.
Remove Apple HP Update
From the computer desktop, double-click the Macintosh HD  icon.
Double-click the Library folder.
Double-click the Printers folder.
Right-click the HP folder, and then select Move to Trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Double-click the PPDs  folder.
Double-click the Contents  folder.
Double-click the Resources  folder.
Locate your printer in the printer list, and then right-click on your printer and select Move to Trash.
When prompted, type the Administrator name and Password for the computer, and then click OK. Wait for authentication to complete.
Click the Trash icon on the taskbar, click the Empty  button, and then click OK to empty the trash.
NOTEBy clicking OK, all items in your trash will be permanently deleted from your computer. To delete one item in the trash, click that item to highlight it, and then click OK.
On the upper-left corner of the computer desktop, click the Apple menu icon, and then click System Preferences on the drop-down menu.
Double-click Print & Scan.
In the Printers list, click your HP printer, and then click the Minus button to delete it.
Restart the computer and now you have a fresh start.
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. > HP-Inkjet-SW-OSX-Mavericks_v12.34.37.dmg
When you add the printer, please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
Please let me know if this resolves the issue. thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Officejet 8600 pro plus

Hi,
recently, I bought HP Officejet 8600 pro plus, and its firmware was CKP5CN1344ER, and I'd like to update its firmware into the version CLPXXXXXX, but in the HP Official site only supports the firmware version CLP1CN1322CR, that cannot do anything.
question:
1. can't I update CKPXXX into CLPXXX version?
2. How can I get the recent firmware support from Official site?
Thank you for your help,

Hi jxj9848,
The codes are different depending on how the unit received its last update, so don't worry about the different codes. The code you have CKP5CN1344ER is the latest version that was released through the Web Services menu via automatic updates. Is there a reason you were trying to obtaining an update? Are you experiencing an issue that I may be able to help you with?
If you require further assistance please post back with some additional information including your operating system and version, Mac or Windows?
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet 8600 pro plus time zone issue

has anyone successfully set the time zone on the Officejet 8600 pro plus? There's a webpage for the device to setup the local date & time - it has a nebulous button to 'set the time zone to the same as you computer' or something like that.. I can't get it to work under Win7 IE or firefox - the printer seems to always be stuck in UTC. That means I have to set the printers local time to UTC to make the timestamps of email scans appear correct. Any ideas? It seems like older officejets had an option to explicitly set the time zone from the device's webpage but that's gone. BTW.. I've upgraded to the latest firmware (v CLP1CN1150CR - 15-feb-2012), but the problem persists.

You should be able to do that via the LCD panel from the printer.
Setup->Tools->Preferences
Setup is in second page after the home screen.
Click on the "Thumbs up"button on the left to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Page Layout when Printing slides from Keynote

I don't often print my Keynote presentations, but I would like to be able to print FOUR slides on one sheet (landscape format) with one slide in each quadrant or corner. All I can select --as far as I can tell-- is a single column with all 4 slides minutely scaled down the page. The slides are far toooooooo small to read. CAN I CHANGE THE LAYOUT FOR PRINTING SO THAT HAVE 2 COLUMNS OF 2 SLIDES EACH? Many thanks for your suggestions!

When I do Print > Handouts > 4 slides per page, it puts the slides stacked on top of one another (ie 1 column of slides, 4 rows). I assume you would want to have 2 columns of slides and two rows. I don't know how to do this in Keynote, but if you are in Keynote, just do a File > Export > PDF. If you are printing in color, I'd select Image Quality > Best. Once you have the PDF of the presentation, open it with Preview. From Preview, do a File > Print. When the Print "window" comes up, you select your landscape orientation. At the bottom of the window, you will see a dropdown option that says "Images per page" and select 4. This should do the trick.
Be careful when you do the export from Keynote to PDF. There are a lot of options to include or exclude page numbers, builds, etc. in the PDF.
Hope this helps.

Change paper size when printing

How to change paper size when printing pdf? No option for paper size appear.

That is a feature of AirPrint. If you do a Google search on "AirPrint paper size" you'll find documentation from major printer manufacturers. For example, this is copied from some HP documentation:
What paper and media sizes are supported?
With AirPrint, paper and photo media sizes are automatically selected depending on the application you are using on your Apple device, your HP ePrint printer, and the region in which you are using AirPrint. You do not have the option to select different paper sizes.
For example, from Apple’s Photo application, if the HP ePrint printer has a separate photo paper tray, AirPrint uses 4 x 6 inch photo media as the default paper size. If the printer does not have a separate photo paper tray, AirPrint uses letter-size paper. If you are printing from Apple’s Safaribrowser, letter-size paper is the default paper size in the US region, and A4 is the default paper size in Europe.
AirPrint supports the following paper and media sizes:
Letter
Legal
A4
4 x 6 in photo paper
A6 photo paper

Acrobat Pro 9 shrinks Word docs when printing

I have converted a Word 2003 doc using AA Pro 9 by printing to the PDF printer. The PDF pages have larger margins than the Word pages, when printed. I did not have this prob with prior versions.
Any hints to correct this would be appreciated.
Thanks
Doug

I'm having a similar problem, when I use the convert to Adobe from Word or Create a PDF from file in Adobe sections of text are missing and the natural page breaks are changes (i.e. a paragraph will move down to the next page instead of breaking across a page) which throughs off the page number and flow from the original Word document. If I 'print' the file to the Adobe print driver I do not have as much of a problem. I'm using a demo version of 9.1 pro extended. I did not have this problem with 7.1 Professional. Any suggestions?

Giant print font from internet programs when printing with Firefox

When printing from any internet application when I use the print hot link or the printer from the tool bar the print is GIGANTIC. A single page prints on 4 pages. I logged in to Internet Explorer and I do not have this problem from that browser. I went to about:config and reset the printer and still the same problem. I have printed from maps.google.com, from my online banking and credit card apps. When printing from email and printing .pds' no problem. When print Word documents, no problem. Something changed in Firefox and I can't find it for the life of and I am wasting a lot of paper. Please advise.

Please check you are logged in, and try again.
Why do I get this ERROR message when I try to confirm my question by clicking on the link in the email?

WRITE_FORM_LINES. Need to change the style when printing in the SAP Script

Hi Experts,
I am using the WRITE_FORM_LINES function module to write a list of numbers.
But I need to change the font of the numbers when printing it.
I have changed it_header-tdstyle = 'S_DOCUS1'...SAP standard one but I need to create my own style.
I have created using SE72 and has given my own defined Character and Paragraph formats.
when I pass through the function module there is no change in it.
I think I need to create a text object is .. Can any one explain me hw to create a text object
http://help.sap.com/saphelp_nw04/helpdata/en/d6/0db827494511d182b70000e829fbfe/frameset.htm
   CALL FUNCTION 'WRITE_FORM_LINES'
          EXPORTING
            function                 = 'APPEND'
            header                   = it_header
            window                   = 'MAIN'
          TABLES
            lines                    = it_serial
          EXCEPTIONS
            function                 = 1
            type                     = 2
            unopened                 = 3
            unstarted                = 4
            window                   = 5
            bad_pageformat_for_print = 6
            spool_error              = 7
            codepage                 = 8
            OTHERS                   = 9.
        IF sy-subrc <> 0.
          MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
                  WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
        ENDIF.
Waiting for u r replies...
Thanks,
Chaithanya K

In se75. go in change mode and click create button in application tool bar.
Now text object is something to which a text is attached, like, a material or a Purchase order etc.
Text format is like rich text format or plain text depending upon which an editor is invoked
Specify Editor application. SAP provides standard Editor application choose from one of them(TA or TN)
Line width
This attribute determines the line width to be used for this text in the text editor. A SAPscript text line may consist of up to 132 characters.
Save mode specifies how a text is saved in
dialogue task
When calling the corresponding save function, the system immediately writes the text module to the text database.
in update task
All changes to the text modules of a transaction are stored intermediately in a buffer. Only when the application object is updated does the system write the texts to the log file and, in the update task, stores them in the text file.
For not in text file
You can use SAPscript to edit texts that are not stored in the text database. In this case, SAPscript only returns the changed text table to the application program, which is itself responsible for storing the text

PDFMaker changes page orientation when printing to pdf

Hi all! I am praying for an answer. My job requires me to convert huge word documents to pdf using the pdfmaker add-in with acrobat Professional 8.1.3. My problem is as follows and has occured in two seperate documents. I have Microsoft word 2007 and run on a VIsta OS.
   So my problem is when I create a pdf from word acrobat for some odd reason changes any page's orientation that contain excel spreadsheets that have been inserted (I believe through copy and paste and they are not linked to excel). Thus I get a page with a landscape spreadsheet with a profile orientation and it cuts off the information for my client. By the way, it does the complete opposite of whatever orientation I choose.
   Here are some things I have tried: I tried saving document as a 97-2003 word file and create pdf from that version, I have changed the PDFmaker advanced settings for auto-rotate pages and tried all three options to no avail. I really need some help fast! I will love anyone who solves this problem for me.
Thanks,
       Jason.

GREAT NEWS!!! I FIGURED IT OUT!!!!
Okay so after a lot of frustration and mountain dew I have figured this out, but first the problem is simpler then I listed it. So here is the actual problem:
I had a document with multiple sections and one section was oriented landscape while the rest were profile. When printing to PDF the resulting pdf file had all sections in profile and ignored any change in orientation and cut off/cropped out elements of the pages I had in landscape orientation.
SOLUTION:
The solution to this problem is in two parts: 1) changing some print preview stuff in word, and 2) changing preferences in pdfmaker/acrobat ribbon.For this solution to actually work however you must have the landscaped sections sectioned off by inserting section breaks in word.
Step 1) Go to the section where you document orientation is changed from the rest of the document. Press the office button (in 2007) and drag down to print>print preview. You will notice that your section has now reverted to profile. (Ah Ha!) Change the page orientation to landscape.
            "But wait, now my margins or elements are getting cut off" you say. Go to Page setup. Make sure that near the bottom it says "Apply to: This section"
            Now make it landscape and this changes the margins to also be landscape.
Step 2) Click on your Acrobat tab and go to preferences. Under pdfmaker settings click advanced settings and as Bill and I have said change auto-rotate pages to individually.
AND YOU ARE DONE!!!!!

Word 2013 Table of contents - page numbers all change to 2 when print (or print preview)

I have a single section document in Word 2013. The first page is a TOC. The document is 4 pages long and has three Level 1 Heading styles through out the document. The TOC initially appears correct.
When I go to Print Preview the TOC will revert all page numbers to 2.
Changing the Options "Update fields before printing" and "Allow fields containing tracked changes to update before printing" has no effect (before anyone suggests this).
The only solution is to manually update the TOC, save to PDF, and print the PDF.
Anyone can reproduce this problem. Try it....
Start with blank document
Insert a TOC (ignore the error message, we will come back to this)
Go to the end of the document and insert a page break to move to page 2
Now type a heading in Heading 1 style and press enter
type some dummy text (=rand(20) for example)
Continue steps 4 and 5 to insert more headings and dummy text.
Now return to the top (page 1) and update the TOC
So far so good. Everything working well
Now go to Print Preview (Ctrl+P)
Everything is still good
Escape back to the document
Go to Print Preview again
AGGGHHHH! All the page numbers have reverted to page 2
Happens every time without fail. Totally reproducible on all our office PCs.
I have seen many descriptions of this behavior on different forums and
not one solution. But I am like the proverbial dog with a bone - I will not let this issue go until MS gives me a solution !
Mike

Hi PHultin -
Thanks for reporting your issue.
For investigation would need the sample document.
Request you to please share your email id for correspondence.
Regards,
Reetika Ghai

How do I print in Black and White only (greyscale) with my HP OfficeJet 8600 Pro Plus

Apple OSX Lion, MacBook Pro
Product Name HP Officejet Pro 8600 N911g Product Model Number CN579A Product Serial Number {Removed for privacy} Service ID 22112 Firmware Version CLP1CN1150CR Total Page Count 236 Country/Region USA

Hope you a having a great day, denrgj
I am reaching out to probe if you still experience this issue. If you are, I will do my best to assist you.
If you are not experiencing this issue any longer, May you let me know, your time and courtesy,
will be deeply appreciated.
Thanks
RobertoR
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Scan to computer as PDF for HP OfficeJet 8600 Pro plus e results in a single pdf doc.

Hello. I have previously scanned docs to my computer running Windows 7 Ultimate using this printer with no problem. However, I think I did them as "everyday" format. Today I had 5 documents to scan to computer so I could have elec copies and also could attach them to emails. When I was done with one doc the screen asked if I had another to scan. I clicked "yes" rather than done. To my dismay all the docs came out fine as PDF on my computer, but they were all connected as a single doc.??? How do I do multiple can to computer as PDF so they result in separate docs?
Thanks

Hello @mjomega,
Welcome to the HP Forums!
I understand your Officejet 8600 is scanning single documents, instead of multiple documents. I will do my best to assist you! When scanning multiple pages, it's a lot easier to perform this option from your computer using the HP software.
I am going to provide a HP document on How to Scan: Windows 7. Click on "How to scan multiple pages into a single file". This will allow you to scan from the Printer Assistant.
Please post your results, as I will be looking forward to hearing from you. Have a great night!
I worked on behalf of HP.

Hp officejet 8600 pro plus. Scan to email suddenly not working.

Hi.
I can't use the 'scan to email' function any longer. It states the email username or password is incorrect. I have checked the gmail settings are correct:-
smtp.gmail.com
port 587 and have tried 465 too.
always use secure connection (ticked)
SMTP AUTHENTICATION
SMTP server requires authentication for outgoing e-mail messages
SMTP User ID(MY EMAIL ADDRESS ENTERED)
SMTP Password
(MY EMAIL PASSWORD)
Am at a loss as to what it could be. Any ideas folks.
Cheers.

Hi,
Ensure the 465 port is selected with the SSL mark checked.
As well verify Gmail's security settings, some latest settings may block the printer from connecting:
Open the following URL and ensure you are connected with the same account being used for your printer:
https://www.google.com/settings/security
Ensure that 2-step verification is set as Off, change it if required.
Ensure that Access for less secure apps is Allowed, change it if required.
Now try testing the outgoing email profile settings from the printer homepage or the HP software.
Please let me what happens,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet 8500A Pro Plus changes internet layout when printing

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