HP Officejet 8620 Wont Print

I have been able to print before. Now I can scan but not print at all. Other computers work perfectly. Please Help

Sorry that you are having a problem printing with the Windows 7.
How are you connected to it, USB or wireless?
I may be losing connection.
Try to run the print and scan doctor and check the results.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03275041
Let me know if this helps.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

Similar Messages

Officejet J6480 wont print after installing new comcast modem...

My Officejet J6480 wont print after installing new comcast modem...
I have deleted and reinstalled several times and it still wont work...
OS=10.9.2

https://www.youtube.com/watch?v=Rjd1ZqJ89N4
this video help solve the issue - i had to select infrastructure behavior on the advanced tab under Networking>Advances tab...

Officejet 150 wont print full pages in Word

Officejet 150 Mobile misses printing parts of a page of text in Word 2007. I created several lines of text and it simply won't print them all. I then filled an entire page with Ariel, size 11 font. It skipped printing every third line. I repeated this with a larger font and it cut the text, horizontally, along the same width lines. Did the same thing in Corel WordPerfect X4 with the same result. Ditto in Avery Design & Print. It won't print entire 3/4" sections across the page. I've uninstalled drivers/printer, rebooted, etc., several times to no avail. Print Doctor keeps saying device is busy but it's not. No print jobs in que, printer was cycled on and off (several times).

Hey @dmartin05,
Welcome to the HP Support Forum.
I understand your HP Officejet 150 Mobile All-in-One Printer won't print full pages from specific word processing programs. I would like to help.
I recommend you try the following steps so we can determine whether this is most likely a hardware versus software issue:
From the front panel of your printer, make a black copy of an ordinary full-page text document. Does the partial page/print quality issue persist?
Next, touch Setup / Reports/ and Print Quality Diagnostic. How does the Print Quality Diagnostic from your printer compare to the report highlighted in the following link?:
HP Officejet 150 Mobile All-in-One Printer Series (L511) - Troubleshooting Print Quality Issues
If you were able to make a decent copy of a text document, and your Print Quality Diagnostic Report printed without any discernible issues then we can safely assume the issue is software related. If that's the case, please respond to this post and I'll be happy to provide further troubleshooting suggestions.
If you find it's the opposite and there are print quality issues from the front panel, treat this as a hardware issue and follow the troubleshooting steps provided in the above-linked article.
Best of luck - have a great weekend!
E-roq
I work on behalf of HP.
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

Hp officejet 7110 wont print on 11 x 17 paper

I just boughht a new computer with Windows 8.1. Set up the Officejet 7110 but cant find an option to print on 11 x 17 paper. There was an option on my old computer to print on Tabloid 11 x 17 paper, but it's not listed on the drop down menu now. Any idea's?
Thanks.

Hi @terribletiger
It is odd that the Tabloid 11 x 17 paper is not listed on the drop down menu. Let's remove the printer from the computer and reinstall it using the Printer Install Wizard.
Step 1 Remove the printer;
Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
Tap or click PC and devices.
If you're removing a wired or network device, tap or click Devices. If you're removing a Bluetooth enabled device, tap or click Bluetooth.
Tap or click the device you want to remove, and then tap or click Remove device or Remove.
- Source
Step 2 Install the printer
Download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
Step 3 Check your settings for Tabloid 11 x 17
Step 4 Let me know
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet 7110 wont print

Trying to print from PC to the Hp Officejet 7110 all-in-one, Printer says printing but its not??? Also while trying to print from word it says scanner failure, but im not scanning. Can't print from internet either. Tried rebooting both but it didn' help it just makes a loud poping noise while initilizing. I can copy from the top glass. Tried scanning also but that doesn't work either. Any clues???

Hi @terribletiger
It is odd that the Tabloid 11 x 17 paper is not listed on the drop down menu. Let's remove the printer from the computer and reinstall it using the Printer Install Wizard.
Step 1 Remove the printer;
Swipe in from the right edge of the screen, tap Settings, and then tap Change PC settings.
(If you're using a mouse, point to the upper-right corner of the screen, move the mouse pointer down, click Settings, and then click Change PC settings.)
Tap or click PC and devices.
If you're removing a wired or network device, tap or click Devices. If you're removing a Bluetooth enabled device, tap or click Bluetooth.
Tap or click the device you want to remove, and then tap or click Remove device or Remove.
- Source
Step 2 Install the printer
Download and run the HP Printer Install Wizard for Windows
The HP Printer Install Wizard for Window was created to help Windows 7, Windows 8, and Windows 8.1 users download and install the latest and most appropriate HP software solution for their HP Printer.
Step 3 Check your settings for Tabloid 11 x 17
Step 4 Let me know
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Officejet 4620 Wont Print Black

I have an Officejet 4620. I used it 2 days ago to print something and it worked fine. Now all of a sudden, it won;t print anything in black. It also prints things that are supposed to be purple, in pink. I bought all new ink. I aligned everything, and cleaned the heads. My printer is also saying that my ink levels are still low, even though they are brand new cartridges. Can someone PLEASE help!? I am trying to print things for my wedding!

Hi @mcl5187,
I'm sure this has been a frustrating experience for you. I'd like to help. Please begin with the steps in the following document; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an...
If you complete, or have already completed all of the steps in the document above and the issue continues, my own personal recommendation, not one of HPs, is to use the solution offered in the following video. I only suggest doing this if the printer is out of warranty; How to fix a HP Printer, not printing black ink and missing colours
Based on the comments, it looks like this will help
King_Zog wrote:
I tried most of the suggestions in this thread, but stopped short of disassembling the print head. Nothing worked until I saw the video referenced in Sunshyn2005's message. That did work, but not on my first try. For the second attempt, I left the wet paper towels in place for a couple of hours to really soak the print heads. That did the trick.
So, thank you Sunshyn2005, for pointing me to the solution. - Source
Although the printer might be out of warranty, if the issue persists, HP may be able to offer you something. Maybe they can offer you a discount on an alternate model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
If this resolves the issue, please let me know so we can help others who may be experiencing the same issue.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Officejet 7500a wont print

My name is Paul,
For some reason I have two computers. One has windows 8 and it prints with my officejet 7500a everytime. But I have a laptop with windows 7 and I have reinstalled the driver like four times. It seems to print at first but later on the status never changes and it never prints, can you help me out?
Thanks and God bless...

Sorry that you are having a problem printing with the Windows 7.
How are you connected to it, USB or wireless?
I may be losing connection.
Try to run the print and scan doctor and check the results.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03275041
Let me know if this helps.
**Click the KUDOS star on the left to say 'Thanks'**
Please mark a reply "ACCEPTED AS SOLUTION" if it solved your problem, so others can find it.

Officejet 8600 wont print

I have two laptops connected wirelessly to my Officejet 8600, and it's worked just fine for months. Now, neither of my computers recognize the printer when I try to print. When I go in to devices in both, they show the printer as being the default. One is a PC running Windows 7 Enterprise, and the other is a Mac. What is going on?

What is the IP address of the printer, you can get it from the wireless test page. When you say the PC and Mac can recognize the Printer did you try to search the Printer again or it was always there... Looks like the IP address has changed

Officejet 100 wont print color

Hi all,
I've been operating my printer with just the black ink in it for a while by preference, and now that i have returned the tri-color to its slot in the printer, the printer will not print color.
When I try to use utilities it says "previously used cartridge installed: Tri-color"
when I try to print a test page that includes color, it does not print the color
when I try to calibrate the color, it says that "the calibrate color procedure is only available when both the Tri-Color Print Cartridge and the Photo Print Cartridge are installed."
Anyone know what to do? I don't want to buy a new Tri-Color Cartridge if I don't have to because I will be needing to print with only the black cartridge again after this print job.
thanks

@jsartor, Welcome to the forums!
I read through your post about how your Officejet 100 is not printing in color, and I want to help! There are a few troubleshooting steps you can try to see if they can help repair the issue with the tri-color. See the link below please.
HP Officejet 100 Mobile Printers (L411a and L411b) - A 'Cartridge(s) Problem' or 'Incompatible Cartr...
If the results do not show any improvement at all, contact us directly to discuss your printer replacement or trade in options.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you feel like showing "thanks" for my response, click on the purple thumbs up button down below
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet k7100 - Wont print on darker coloured paper

Hi all
I'm hoping for some help. I like playing around and I want to print on some lazer blue paper in greyscale. However, every time I try the printer appears to ignore the fact I have paper in the tray and seems to give an error of 'No paper'. I have tried changing to lighter paper and it works fine, it only darker paper.
Any ideas or suggestions would be most welcome.
Thanks, Ethan
This question was solved.
View Solution.

Hi,
What you can try is telling the printer you are printing on transparent paper. THis should make the printer ignore the media sensor that checks for paper in the printer.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

Officejet 7210 wont print on wireless laptop

Ok...my printer and wireless laptop read each other perfectly until I got a virus...took it in ..and after I got home with the computer, it would no longer work with the printer. Printer is plugged in through ethernet cable to wireless router.
Running windows xp home
by the way it works when printer and laptop are hooked up via usb
Thank you for your help..Dave

If you still have the driver loaded you can add it manually:
First, verify that you can browse to the printer's internal web page by its IP address.
1. Click "Start" button --> Printers and Faxes.
2. Under Printer Tasks, click "Add Printer".
3. Click "Next" button on the Add Printer Wizard window.
4. Select "Local printer attached to this computer". Deselect "Automatically detect and install My Plug and play printer". Click "Next".
5. Under Select a Printer Port option, select "Create a new port" and select "Standard TCP/IP Port" and click "Next" button.
6. In the "Welcome to the Add Standard TCP/IP printer port wizard" make sure that the printer is turned on and connected to same network that your computer is connected to. Click "Next" button.
7. Under "Add Standard TCP/IP Printer Port" enter the printer's IP address. Click "Next" then click "Finish".
8. Now, select HP from the list of manufacturers, select your printer from the list of Printer models and click 'Next' button.
9. If you can't find your printer, you'll need to find the install CD and use the "Have Disk" option to select one of the hp*.ini files. Alternatively, you can select another HP printer model from the same type.
10. Add the print spooler name and click "Next".
11. Click "Next"
12. Click "Next" and then "Finish"
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Officejet 8620 don't print on Windows 8.1

Hi,
I purchased a Officejet 8620 to replace an Officejet 8600 PRO irreparably damaged by lightning.
The printer is connected via wired ethernet.
I installed the software on the CD on a HP laptop with Windows 7 Ultimate and the printer, scanner and fax machine worked perfectly.
I repeated the installation on a PC laptop with Windows 8.1, the installation was successful, but only the fax and scanner worked, the printer does not print even the test page.
I disabled firewall and antivirus (Kaspersky Internet Security 14) and repeated several times to install but always with the same result.
I performed "HP Print and Scan Doctor" that does not detect any problems.
I also run "sfc / scannow" but to no avail.
My user type is Administrator.
Only if I access the printer properties in as "Administrator" I can get print a test page.
I added my user to the list of authorized users all'utlizzo printer, but without success.
I downloaded from the HP website the latest versions of drivers and firmware, but the print does not work.
At the same PC and 'also connected a printer, on the same Ethernet network, HP LaserJet CP1515n with driver
"HP Universal Printing PCL 6" that works perfectly.
Can anyone help me please?
Thanks.
Claudio [edited personal information by Moderator]

To be honest, I don't know what else to suggest other than calling us. A phone support professional can access your computer remotely, with your permission of course, and look through the settings and software with you.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Problem with HP Officejet 8620 (just bought it) not sure if Printer or wireless issue.

Alright so hopefully I have put this in the right forum.
I just bought an HP Officejet 8620, and set it up. It printed the test pages fine yet upon trying to print homework it would dissapear in the Print Queue while saying it was "printing". Thus nothing has come out of the printer except test pages so I am in a bit of a bind.
Now the computer brought up a trouble shoot issue stating "problem with wireless network".
To give some back ground on this issue our previous printer HP Officejet 6500A about a month ago starting printing abnormally slow, and eventually reached a crawl not doing anything.
So im not totally lost, yet as of now do not know what is going on.

Hello Libertine74,
Welcome to the HP Forums.
I see that you are having some connectivity issues when attempting to print wireless.
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document that deals with when the Printer Does Not Maintain Wireless Connection.
Please feel free to write me back if you have any other questions or concerns.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp officejet j5780 ... wont print yellow

my hp officejet j5780 ... wont print yellow
I"ve tried cleaning & priming cartridge but doesnt help.

The lack of yellow in printing could have many causes. Is the yellow missing if you print a diagnostic page? If it is missing altogether is is probably the cartridge itself. If you have already cleaned and primed the cartridge, then the problem is with the cartridge. If the ink is not low, the nozzles may have dried out, if printing does not occur once a month or so. The power should only be shut off by the switch is possible, as shutting down the printer by unplugging the power cord does not protect the cartridges.
Our advice is strictly limited to the question(s) asked and is based on the information provided to us. HP does not assume any responsibility or liability for the advice given.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Officejet 6600 mac OS X 10.6 wont print but Windows 7 does

This has got to be a Mac problem...
I just purchased an HP Officejet 6600 and connected wireless to my network.
I connected my Windows 7 machine wirelessly and prints flawlessly.
I connected 2 of my Mac Book Pro 10.6.8 Snow Leopard machines and although they can connect to the printer, it wont print. It just says printing in the queue and sometimes will say offline after a while.
I have performed software updates on the Mac and have reinstalled the HP software from a fresh download.
I have even tried this
http://h30434.www3.hp.com/t5/Printer-Networking-and-Wireless/HP-6600-Officejet-always-shows-up-as-qu...
How can I get this working like my windows machine?

Hi,
Make sure to enable Multicasting support within the router, as much as I aware it should be disabled by default and will more likely cause such behavior.
To change the settings logon the router home page.
Click Security from the top menu.
Check the box next to Filter Multicast.
Click Save Settings and reboot the router.
Now check for any change, I believe it should help resolving such an issue.
If you still see any simialr behavior I would recommend you to contact your router service provided and check for any further settings which may affect Multicasting streams within the network.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet 8620 Wont Print

Similar Messages

Maybe you are looking for