HP Officejet J5780 AIO - Software Installation error message with OS Win7

During a Full Version software installation (from HP web site) at the point of "Device Installation" the message "Fatal error " popped up followed by the immediate uninstallation of "unecessary components". The procedure reinstalled data to completion. All desktop icons were present including "HP Support Assistant" and "HP Print and Scan Doctor".
On clicking the icon "HP Solution Center (SC))" to access all features of the software the following message popped up "HP SC cannot run because your device installation is not complete." This message then directs me to the START button to access a solution via the HP HELP and SUPPORT. I did not find the solution there.
Ironically other laptops in the family can connect to the printer (USB connection) and be able to access the full features of the software.
My laptop had an earlier version of the printer software prior to me attempting to reinstall.
HELP please!!!!! How can I get my laptop to complete installation by configuring the printer device.

Hi,
I will certainly study and try your suggested solution. Another non-HP "HELP" said that my system has corrupted Registry and Software files that are infectious and suggested that I use their Unlimited Software and Technical Support to clean up my corrupted files. They also advised me not to back up my files on external storage devices as these would, in turn, become infected/corrupted.
I then decided to join the HP Forum as I couldn't access online help direct from HP.
You will hear from me soon.
Regards
Brain51Teaser

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Hi Gurmo,
HRESULT: 0x80073712 means ERROR_SXS_COMPONENT_STORE_CORRUPT, and it is one of the error codes listed at this
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https://social.technet.microsoft.com/Forums/en-US/0b3d0479-b9c0-4551-a623-1519ce7584af/error-when-installing-sql-server-2008-r2-rtm-on-windows-server-2008-r2-foundation?forum=winservergen
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Lydia Zhang
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Lydia Zhang
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Am 04.11.2014 21:48, schrieb Jeff A Wright:
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windows Installation error message a required ressource can not
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