Hp officejet j6480 on my wireless network. Doesn't go to standby mode after printing. windows 7 os.

As above, several computers running Windows 7 Home Premium 32 bit (also one ies 64 bit).  After printing, the printer remains on instead of going dormant.  I have tried updating drivers from Microsoft, and from HP with no resolution to the problem.  I also noted that when I had the device set up for Fax, an incoming call (fax or voice) would turn the device on and it would stay on.

Most likely what you are seeing is your router pinging the devices on the network so the printer never goes into sleep mode or is actived without you doing anything simply because it is constantly getting pinged by you router. You might try to see if there are anysetting for this in your router software.
Dave M.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution.
I am an HP employee.

Similar Messages

  • Connecting officejet j6480 to new wireless router

    We have an officejet j6480 all in one and we recently changed wireless routers and now the computers cant find the wireless printer. How do we get the computers to recognize the printer or visa versa. Thank you 
    This question was solved.
    View Solution.

    The printer can be associated with the new router by using the wireless setup wizard.  Press the setup button and navigate to network and then the wireless setup wizard.  You have to know the SSID of the new router and also any security settings.
    Another method is to use the software CD on the computer:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01311135&tmp_task=setupCategory&lc=en&dlc=en&cc...
    Have you setup or changed the default SSID and security settings on the new router?
    I was an HP employee.
    Please mark the post that solves your problem as "Accepted Solution"

  • Can't Connect OfficeJet 7410 to new wireless network - used to work on old one

    Hi, I'm on a Mac OS.  I just upgraded my wireless network to use an airport extreme.  I have a verizon fios router - same as I had when it used to connect.  The only change was adding the airport extreme.  Now, the officejet 7410 all-in-one will not connect to the wireless connect.  It SEES the name of the network, and asks me for a WEP Key, which it didn't used to do.  It used to ask me for the network password.  I found the WEP key on the router and it acts like it is trying to connect but takes a long time and then gives me an error.  One time it never gave me an error and seemed like it had worked, but was not connected.  It just gave up. 
    My configuration page indicates offline with no active connection and wireless status disconnected.  
    I restarted everything with no change.  I don't know why it would be asking me for a WEP key this time and then not accept it but that was the first indication that something was different when it didn't ask me for the network password.
    Also, as a separate issue but related.  In trying to fix this, I deleted my drivers to reinstall and see if I started over that it would work.  That created another problem in that now it seems that HP no longer supports a driver for this printer.  Is that even possible?  It's not that old.  It says it does not exist on the software update.  Please help!

    Hi YSJA,
    I'm sorry to hear you've had problems accessing your Officejet 7410 since adding the AirPort Extreme to your home network.
    I have included a link to HP's Wireless Printing Center troubleshooting section. It has section, "Was anything changed or updated on your router recently?" that has detailed steps to help you resolve the issue.
    Wireless Printing Center Troubleshooting
    http://www.hp.com/global/us/en/wireless/troubleshooting.html
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Hp officejet 6500 e709n series wireless network connection issues

    My HP officejet 6500 e709n series all-in-one printer was working perfectly fine the last time I used it (admittedly a couple of months ago).  Now it seems like the printer thinks it is connected to the wireless network, but the computer thinks it isn't.  I have run the wireless network test report off the printer a couple of times.  The first time it said it couldn't detect any issues.  The second time it said the only possible issue is that "MAC address filtering may be enabled on your wireles router".  I have NO IDEA how to turn that off.  I also don't know why this would suddenly be an issue since the printer was working fine a couple of months ago and we haven't changed anything since then.  I have also run the network configuration page off the printer and it seems to think everything is fine.
    When I run the troubleshooter off my computer (hp pavilion running Windows 7) it says "Printer hp officejet 6500 e709n series fax cannot be contacted over the network".  I am getting very frustrated.  How do I fix this problem?

    What router?  What operating system?  Have you run the Wireless Setup WIzard from the Network menu on the front of the printer?  Do that.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Home cable wireless network doesn't show up in available networks

    Hi, I've just arrived in a new apartment with an iBook G4. I travel a lot and am able to easily pick up and connect to wireless networks. The apartment I've moved into has Time Warner Cable service, including a cable modem and a Belkin wireless router. The other three roommates all have PCs and connect just fine. I have looked at their computers, and they are connected to "WLAN", an "unsecured" wireless network. Although I am in very close proximity (i.e. 2 feet), I still CANNOT get the network to even show up on my list of available networks. It shows lots of other networks belonging to other apartments in the building, but it won't show the one for this apartment. I have tried all the other names that DO come up and they are not this one. I called TWC and they said I will have to buy an Airport wireless router if I want it to work with my Mac. Is this true? I don't know why the Belkin-based network wouldn't even *show up* in my list! It's not like it shows up and then I can't connect... it's like it's completely invisible. At the moment, the modem/router are unconnected to any other computer; they're just hooked up to the TWC cable. As an intermediate solution, I unplug the ethernet cable that connects the modem to the router, and then plug it into my computer. It works fine with ethernet connection between the modem and my computer, but I can't get my iBook to recognize the Belkin wireless router.

    You DO NOT need an Airport Router. That is a tech person that is pretending to know Apple computers.
    Your network might be "hidden" so that others (like your neighbors) cannot see it and use it.
    I would check the name of the network on your roomates' computers. The when you try to connect use the choose another network option. You will be prompted to type the network name. Type the name exactly as it appears on the other computers (case sensitive).
    If it is truly unprotected that should work.
    I could also be Mac Address sensitive which is another issue, but try this first.

  • Scan for wireless networks doesn't find Airport Express

    Help please!
    I've been trying for days to set up my Airport Express.
    When I do the scan for wireless networks, my computer seems to find every network in my block of flats except my AX. I found it once or twice, and then used the AirPort Utility to do the setup. But then it lost the connection on restart. Now the AX connection is nowhere to be found.
    Similarly, when I scan for AXs using AirPort Utility it finds nothing.
    I don't think it's the AX that's the problem, because I have a wifi blackberry and when I scan for wireless networks on that it finds the AX (although it won't connect). And I don't see how it can be my computer (which is not a Mac) because it finds about 10 other networks.
    What am I doing wrong? I'd be most grateful to anyone who could explain it to me in language a 2 year old could understand, because it's all a complete mystery to me.
    I use a BT Home Hub for wireless internet, if that makes any difference.
    Thanks!

    If there are lots of other networks in the area you are probably getting a lot of RF interference.
    Can I also add, the AX has relatively weak signal compare to some of the desktop wireless routers due to its size and small power source. If the interference is really a problem, AX might not be your best solution. You should consider upgrade the AX to something more powerful like the AEBS/n. Get the N version so you have a choice of moving your wireless network out of the crowded 2.4GHz band and move it into less populated 5GHz band.
    Just my 2 cents.
    .

  • Problem staying connected to my Wireless Network with my HPPhotosmart e-All-in-One Printer - D110a

    I just bought a new HP wireless printer replacing my old HP wireless printer which the wireless part worked fine, but the printing died.
    New printer HPPhotosmart e-All-in-One Printer - D110a. I have installed and re-installed the software and drivers but can't get my printer to stay connected to my laptop. I have a Linksys "WRT54GL router but have the printer set with a static IP address. When I run tests on the computer and printer everything says it is fine. But every 30 seconds or so.. my printer goes offline on my computer and is especially noticeable when I am using the HP Solution center because it will keep blinking in the windows bar. I have talked to 4 technicians but no one can figure out what the problem is. They keep saying that it is on my end, but the old printer which was also an HP (Wireless 6150) never had any problems and I have not changed anything in my routing. Is anyone else having this kind of problem and has found a successful solution? Any help would be greatly appreciated.
    My computer is running Windows XP SP3
    Currently my router has WEP encryption, but I tried them all just to see if that had anything to do with it. (WEP works best for me since I have some devices which can only use WEP to communicate).
    Thanks.

    Let's set a static IP address for the printer:
    - Print a Network Config Page from the front of the printer. Note the printer's IP address.
    - Type that IP address into a browser to reveal the printer's internal settings.
    - Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
    - On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). Yours is 192.18.1.100 to .149.  Let's use 192.168.1.200 for your printer.
    - Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
    - Enter your router's IP (on the Network Config Page) for the gateway and first DNS. Leave the second one blank.
    - Click 'Apply'.
    Now, shut down the router and printer, start the router, wait, then start the printer.
    After this you may need to redo 'Add a Printer' using the new IP address.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • MacBook Pro doesn't go into sleep mode after connecting Thunderbolt display

    Hi,
    after connecting a Thunderbolt display to the 2011 MacBook Pro 13", the system doesn't stay in sleep mode.
    When pressing cmd.alt.eject it goes into sleep for 1 or 2 seconds and then goes back on.
    everything works fine otherwise and the MacBook goes to sleep without problems if the Thunderbolt display is not attached.
    Any suggestions?
    Thanks in advance,
    Jordi

    I found the problem.
    It turns out that it has nothing to do with the Thunderbolt Display, but with Bluetooth and the Magic Trackpad.
    When I installed the TD, I also added a wireless keyboard and Magic Trackpad that I had been using with another system.
    If the option to allow the system to wake up by Bluetooth devices is enabled (system preferences, Bluetooth, advanced), the MacBook Pro will go to sleep and immediately wake up.
    Simply disabled that option and everything works fine.
    Now I need to open the lid of the MBP to wake up the system. Kind of a huge power button :-)
    Thanks for your help!
    Jordi

  • MacBook Pro doesn't go in standby mode...

    Hi!
    I just got my new MacBook Pro and everything works fine but it just won't go into standby mode. I tried to quit every app and to disconnect all devices but it still won't work. The displays turns off but the hard drive keeps working and the indicator light is on.
    If I close the lid it works without any problem.
    What could be the problem and how do I solve this problem?

    Doesn't it seem that with so many reporting this as a problem that it's more than just an isolated hardware situation for c0heed?
    It's hard to tell. That's why I suggested the reinstall to try and eliminate a software issue.
    There are all kinds of things that can cause sleep issues with a Mac. Sometimes when I close the lid on my MBP, I can't get it to wake back up and have to force quit it. It's very intermittent and there are no clues in the logs either to the cause.
    Check out the new remodeled MacOSG website! 24-hour Apple-related news & support.
     MacOSG: An Apple User Group  iTunes: MacOSG Podcast  Follow us on Twitter: MacOSG

  • HP Officejet 4620 All-in-One Loses Connection to Wireless Network When It Goes Into Sleep Mode

    My HP 4620 All-In-One wireless printer works fine until it goes into sleep mode.  Once it goes into sleep mode, it doesn't wake up if a print job is sent to it.  If I wake it up manually by pressing the blinking on/off button, it still doesn't print.  If I completely turn it off and then on again, the print job that was queued on my computer will start printing, but that's a huge pain and waste of time nearly every time I want to print.  I've installed all available updates.  I also assigned a static IP address in an effort to correct this but nothing helps.  I see that others have complained about this problem, but I do not see that anyone has had success resolving this.  My operating system is Windows Vista.  I use a Link-Sys Wireless G Router.  Thanks.
    This question was solved.
    View Solution.

    so I have called HP tech support 12 times over the last 6 weeks and still my HP Officejet 4620 loses connection overnight. Of course becasue it was a birthday present I spent more time than I normally would have on this issue. While the tech are very polite they have not fixed my problem and now it is too late to return printer to store. This is a lot of money wasted and I think they need to admit this is a bug in this printer and resolve the problem!!!!!

  • Wireless network with 2 computers and an HP J4680 printer with Connection problem

    I have two computers.  Each of them has been connected to the HP Officejet J4680.  I can "ping" the printer from both computers and get a response.  I can print documents to the printer from one computer (A), but not the other (B).  Each computer is using the same IP address and Port  192.168.1.3    HP_192.168.1.3_CN95L981CS052X for the wireless printer.
    Today I learned that if both computers are turned on,  I can print from computer B, using the printer's profile stored in computer A.
    I have reinstalled the printer driver numerous times.  I have reconnect the printer to the network.  The troubleshooter software provided by HP was not able to determine why computer B will not recognize the wireless printer.
    I do not want to always have both computers on to print to the wireless printer.
    This question was solved.
    View Solution.

    Sounds like this could be an issue with the software. To start I want to be sure that we remove the software fully and correcty before we continue. Follow the instructions below and see what happens after. 
    First if you use a USB cord, make sure to remove it (this is important). Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
    In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
    find and install the FULL FEATURE SOFTWARE if it is available :
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3692888
    Install that and let me know the result!
    Have a great day!
    -Spencer
    PS have a wonderful day and a fantastic weekend! 

  • Imac keeps losing wireless network connection when awoken from sleep mode

    I recently did a archive and install on my Imac and I am still trying to get the kinks out.
    Since I did the archive and install, my Imac loses it connection to our wireless router. I assume it isn't renewing its DHCP lease. In order to get a connection again, I have to restart my cable modem and my wireless router.
    My network settings are set to join preferred networks by default. My default preferred network is listed and the security parameters have been fulfilled. I am set up to use DHCP in Imac preferences.
    Any help would be greatly appreciated.
    jk

    Hi, See if this helps...
    Go to System Preferences
    Click Network
    Highlight AirPort and click Configure...
    Choose “By default, join: Preferred networks”
    Select your access point.
    Remove your access point with the little minus sign. Launch your keychain access in Utilities and delete your access point keychain entry.
    Add it in again after a reboot.

  • My HP printer on the wireless network and I can not get it to print using my iPad

    Any ideas on how to get my wireless printer to print using my iPad?

    Trenton1 wrote:
    Any ideas on how to get my wireless printer to print using my iPad?
    Are you using an Airprint-capable printer?  Is it on this list?
    http://support.apple.com/kb/ht4356
    If it is, have you updated your firmware.  Most printers that say they can be used with Airprint need to have their firmware upgraded before they can actually print using Airprint.  HP's support pages provide the FW downloads you will need.

  • MacBook doesn't go into standby mode as it should?

    I recently set the standby delay on my MacBook to 600 (seconds) thinking that would cause it to go into standby/hibernation after 10 minutes of sleep. However, when I open the lid after several hours of sleep, I find that the "lag time" before I can enter my password that I have previously noted and interpreted as a sign of the system coming out of standby is not there. Also, when i use "pmset -g log" to view the power logs, there's no indication that the system goes into standby mode after the set standby delay. Here is an excerpt from the logs:
    4/8/14 1:34:29 AM GMT+02 Sleep             
    Clamshell Sleep Sleep: Using BATT (Charge:88%)                           
    29298 secs
    4/8/14 1:34:29 AM GMT+02 Assertions         
    PID 73(apsd) Released ApplePushServiceTask "com.apple.apsd-waitingformessages-sandbox.push.apple.com" 01:15:02  id:0xc00000c75 Aggregate:0x402040
    4/8/14 1:34:29 AM GMT+02 Assertions         
    PID 73(apsd) Released ApplePushServiceTask "com.apple.apsd-waitingformessages-push.apple.com" 00:10:50  id:0xc00000d15 Aggregate:0x402040
    4/8/14 1:34:29 AM GMT+02 WakeRequests       
    Clients requested wake events: None                                       
    4/8/14 9:42:47 AM GMT+02 Wake               
    Wake due to EC.LidOpen/Lid Open: Using BATT (Charge:82%)                 
    617 secs 
    4/8/14 9:42:47 AM GMT+02 HibernateStats     
    hibmode=3 standbydelay=600                                               
    rd=336 ms
    Shouldn't there be a log entry somewhere around 1:44:29 (i.e. after 600 seconds of sleep) indicating that the system is going into standby? As can be seen from the log, the battery drops from 88% to 82% during this 8 hour period. As far as I can understand, standby mode is equivalent to Windows "hibernation", where the contents of the RAM is stored on the drive, meaning the computer uses no power during standby. So why isn't standbydelay 600 working as I expect it to?

    Update: Uninstalling Avast didn't seem to help. I've also set "autopoweroffdelay" to 600 and "autopoweroff" to 1, no effect. I closed the lid 7 hours ago, computer was still in sleep mode when I opened the lid (nothing connected to it)
    So far, setting "hibernatemode" to 25 is the only thing that actually puts my computer into standby/hibernation, although it does that straightaway. I've set hibernatemode 3 for AC power and hibernate mode 25 for battery.
    So much for Macs' "just working", the guy who came up with that clearly never owned a Mac... at least not for some time.

  • HP Officejet Pro 8500 not finding wireless network

    When I run the Wireless Setup Wizard the printer displays the names of all of my neighbor's wireless networks but it doesn't show mine.  I know it is working as my laptop is connected wirelessly right now so I can post this!  This is a new issue as the printer has connected and worked in the past.  I  have restarted the printer several times and I have left it off overnight and reset.  Still my wireless network doesn't show up as an option for it to connect with.  Any suggestions?

    Welcome to the forums ehudson
    I saw your post about your Officejet 8500 not showing your wireless network when you run the Wireless Setup Wizard.
    My suggestion would be to first power recycle the network:
    Power down the printer and computer and unplug the router for 1 minute (not touching any buttons on the router)
    Plug the router back in and wait another minute and then restarting the printer and PC.
    Run the Wireless Setup Wizard again
    If the network is still not detected, check your router settings:
    Network name and password need to have no spaces or punctuations
    If using WPA2 security, switch to WPA personal
    Dual broadcast Wireless b/g/n (printer will only connect to g)
    Mac filter needs to be turned off
    Firewall settings need to be at there default settings, or set to a lower security
    Multicasting "on"
    Following ports need to be un-blocked:
    Incoming (UDP) ports : 137, 138, 161, 427
    Outgoing (TCP) ports : 137, 139, 427, 9100, 9220, 9500
    I hope that helps, let me know the results!
    Happy Wednesday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Maybe you are looking for

  • Error in loading DLL SAPbouiCOM

    Hi gurus, I'm installing SBO2004 PL41 and when I run my SDK it says Error in loading DLL when I debug in VB it stops in line saying set oSboGuiApi = new SAPbouicom.sboguiapi I'm using windows 2003 server. Any idea how to solve?

  • Single or separate users owning multiple Oracle Resource Groups?

    Being an infrastructure DBA, I have a question which I'm trying to sort out with my sys admin: - We're trying to setup multiple Oracle 11g (non-RAC) instances on a two-node Solaris 10 cluster. - each 'database' would have its own resource group, file

  • The BIG failure of the floating point computation

     The Big failure of the floating point computation .... Mmmm You are writing some code .. writing a simple function ... and using type Double for your computation.  You are then expecting to get a result from your function that is at least close to t

  • Using operator add to add a string

    Hi. I have data in string data length 001 3 009 3 010 3 0001 4 0012 4 00009 5 i need to add for example 001+005. i use this query select to_char((to_char('009') + to_char('001')),'099') from dual but it return : 010 my problem is the length is not sa

  • Windows 8.1 Always Offline Mode

    I have been working with redirected folders and offline files for about a week. We have seen issues with access and drive mappings for users on DirectAccess. I have that sorted out, but during this process I found that Windows 8.1 supports an "Allway