Hp officejet j6480 will print docs, but now it won't copy since i did sys recovery -did driver 3xs

i had to do a system recovery according to Dell tech support. Downloaded driver for my officejet j6480 3 times twice from HP and one from the orig disk. It'll print fine, but won't copy from glass or feeder. copy is just black nothing else-any ideas.

Hi there ppgg,
This article covers copy and scan outputs that are completely black and has a number of useful steps. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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my

I am sorry that you are having that issue with the printer. Here is a document that addresses defective output in your model of printer. It will offer troubleshooting steps to try and fix this issue with the printer by giving step by step instructions.
I am a former employee of HP...
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Welcome to Apple Support Communities.
If you're comfortable going 'under the hood', this thread originally started in November 2010 contains a minor tweak to OS X that might work for you:
https://discussions.apple.com/thread/2658720?threadID=2658720&tstart=0
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Dear All
I reset all setting including all data , so it shows that it will take 2hr, but now its almost i day only Apple logo is visible in screen , please help me what shloud i do, Actuly i want to remove all data , there is no virus no problem , just want to data, but untill now its not fix yet

Ohhh!
All you have to do is to put your iPhone into DFU Mode
Just simply connect your iPhone to iTunes, hold the power button + home button for 10 seconds, later by holding the home screen button continuously (Without leaving it) until it appears to be in recovery mode in iTunes.
You now hit the restore button in iTunes. It will download the latest version of iTunes, which might take a while.
After that, it will install the iOS (51.1) which might take 7-10 min. And you're good to go!
If you're not able to put the iPhone in DFU here are the video instructions : http://www.youtube.com/watch?v=ofpinyGlQ8I
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Hello,
Is your printer connected to a wireless network with Internet access?
Do other web services work on the printer? Meaning, can you use ePrint or the Printables on the front panel? (printables = apps on the printer like Disney, Menu Planner, Quick Forms, and so on.)
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Please read this post then provide some details. What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen? What program are you printing the shipping labels from? Does the printer go through the motions but the label is blank or does it simply ignore the print job?
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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http://support.apple.com/kb/ts1717
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Hard Drive: The Hard Drive is on my camera (Sony Handycam)
Just needed some info on what is going on with your particular system.
Knowing the exact camera model will also assist us.
If this camera is standard AVCHD you should be able to connect with USB to Mac with FCE open and use Log and Transfer without all the fiddling around converting etc.
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          2 GB RAM
Video Information:
          NVIDIA GeForce 9400 - VRAM: 256 MB
System Software:
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Disk Information:
          Hitachi HTS543216L9SA02 disk0 : (160.04 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 159.18 GB (62.27 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          PIONEER DVD-RW DVRTS08
USB Information:
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                    NO NAME (disk1s1) /Volumes/NO NAME: 4 GB (162.5 MB free)
          Apple, Inc. Keyboard Hub
                    Apple, Inc Apple Keyboard
          Apple Computer, Inc. IR Receiver
          Apple Inc. BRCM2046 Hub
                    Apple Inc. Bluetooth USB Host Controller
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Thunderbolt Information:
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          /etc/hosts - Count: 30
Startup Items:
          HWNetMgr: Path: /Library/StartupItems/HWNetMgr
          HWPortDetect: Path: /Library/StartupItems/HWPortDetect
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          [System] com.adobe.SwitchBoard.plist 3rd-Party support link
          [System] com.trusteer.rooks.rooksd.plist 3rd-Party support link
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          [System] com.adobe.AAM.Updater-1.0.plist 3rd-Party support link
          [System] com.adobe.CS5ServiceManager.plist 3rd-Party support link
          [System] com.epson.epw.agent.plist 3rd-Party support link
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          [System] com.waltop.waltoptablet.plist 3rd-Party support link
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User Launch Agents:
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          Skype
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          SpyderUtility
          Dropbox
          Launch Nikon Message Center 2
          FKeyHandlerX
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          Flash Player: Version: 11.5.502.110 Cannot contact Adobe
          iPhotoPhotocast: Version: 7.0
          QuickTime Plugin: Version: 7.7.3
          AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 3rd-Party support link
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          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
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          Akamai NetSession Preferences 3rd-Party support link
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               3%          WindowServer
               1%          EtreCheck
               0%          mDNSResponder
               0%          aosnotifyd
Top Processes by Memory:
          109 MB          com.apple.IconServicesAgent
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          63 MB          Mail
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Hp officejet j6480 will print docs, but now it won't copy since i did sys recovery -did driver 3xs

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