HP Officejet Pro 6830 Scanner drivers for Server 2012

Printer: HP Officejet Pro 6830 e-All-in-One Printer
Serial Number: [edited Serial Number by Moderator]
Product Number: E3E02A
Email Address: [edited email by moderator]
Operating System: Windows Server 2012
I have an issue when trying to install the printer and scanner driver on Server 2012. The driver on the website for Server 2012 is 32Bit link below.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4138&lc=en&cc=za&dlc=en&sw_lang=&product=5390...
And the drivers that came with the printer give the following error: "This computer does not meet the following system requirement(s): The Operating System of this computer is not supported."
Have phoned HP on the support line all they do is give me a different phone number to phone.
Please someone help.

Hi @Mark-active
Although my area of expertise is with consumer products and software, not commerical products such as servers, I do have something that might be helpful; Setting Up the Printer on Windows Server 2003, 2008, or 2012 for HP Officejet Printers.
If the issue you are experiencing persists, I suggest giving us a call. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hello,
Click START > Device and Printer > Add a Printer > Add a local printer >
( if the printer is connected with USB )
Select "Use Existing Port " then Virtual USB from drop down , Click NEXT, in the Manufacturing list , select HP / Hewlett packard, and from the right pane , select Deskjet 6980 and complete the wizard
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Click "Accept as Solution" if it solved your problem, so others can find it.
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Windows 10 - Windows Updat for Officejet Pro 6830

Windows 10 Windows Update is continually failing with the following message. • HP - Enterprise WSD Multi-Function Printer, Other hardware - Null Fax - HP Officejet Pro 6830 - Error 0x80070490 This has now happened on 2 completely different PC's that use My Printer.

SOLVED !!! Take a look at the following :- http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers/Error-0x8024200b/td-p/5176900 Didn't work varbatim but put Me on the right track. Here what I did. From Settings, search for "Device Manager". Under Printers I had 2 "Unidentified Printers". I Right Clicked & uninstalled both. Run Windows Update again & failed update had gone, however I was unable to print anymore. Back to Settings Initial Window & select Devices, then Printers & Scanners. I removed all entries for HP Printers, Fax etc. I then selected "Add a printer or scanner" from the top of the Printers & Scanners Menu. It searched & found My Officejet Pro 6830. I then double clicked the HP Officejet Pro 6830 Icon on My Desktop & it installed the Printer again. All now working & no more failed Windows Updates :-)

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Our Officejet Pro 6500 just died, and I replaced it with an Officejet Pro 6830. The printer is connected to our server, which runs Windows Home Server 2011. While installing I learned there is not a driver for Home Server 2011? I also discovered that my wife cannot print wirelessly because the printer is hardwired to the network. Really? Everything worked with the printed that died. These two issues are pretty major for us. Are there workarounds?

Your Win8 PC is likely to have come with UEFI and uses GPT hard disks, so you need to install a hotfix on the server to allow it to back up the client PCs.
There’s a separate fix for each server version:
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http://support.microsoft.com/kb/2781270
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I ran through the entire installation process and while the printer will print and will scan - the printer is hung on the message "checking for printer updates" with a red x below that message. I let it set all night and no change. The printer is setup as a wired network connection and can be seen with any of the tools. I have not errors on my system. I have uninstalled the software and reinstalled twice without success. I tried running a firmware update, but the firmware update states that I have the latest firmware rev. I even unplugged the printer and plugged it directly into the wall - n o change. Evertime I startup the printer screen, just hangs on that screen.
Please help.

I have the exact same problem with my new HP Officejet Pro 6830 printer. Please could you provide a solution else I guess it will have to go back to the shop as I only picked it up this afternoon.
Setup went ok and it even managed to print a couple of pages. But next time it started up (with wired ethernet connection) this problem occurred and happens every time ever since. (It is possible to use the printer for printing and scanning via PC, but the whole time its display is showing the "checking for printer updates" message.)
This even happens if the ethernet cable is not connected on startup (meaning the printer cannot be used as a standalone printer / copier either at the moment).
If I press the red cross (which I guess cancels the update searching) then I get a blue screen saying "B871634E" for a second or so, afterwhich I get a black screen with the message "There is a problem with the printer. Turn the printer Off, then On." and cannot do anything else. (The problem is the same after doing a printer off then on - even when following the "hard reset" procedure already mentioned.)
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New Officejet Pro 6830 will not print via USB connection. It scans great to PC. It copies.

New HP Officejet Pro 6830 for user to have local USB printer/scanner at desk. User runs win 7 64 bit on a network. Raninstall through setup.exe. Followed steps, connected printer via USB when it said to and it detected it and finished install.You can use HP Scan software and it scans to the PC perfectly. It will not print from any application or even a testpage from the Printer Properties page. If you go to the maintenance application it will print status and test page. If you run HP Scan and Print doctor it does it's thing, gives all Green Check marks and lets you print a test page fine, but it stillwill not print even a test page from the printer properties page (start/Devices and Pritners/right click on Officejet Pro 6830, select Printer Properties for Officejet Pro 6830 (not the Fax 6830), and click print test page. It does not seethe printer. It is a networked PC and has network defined HP network printers as well but user wanted a printer/scanner at his desk. I actually took the unit and connected to my laptop which is same win 7 64 bit platform and it does the same thing. I disable the virus protection to do the install so that is not an issue. It clearly sees and installs the printer, andlike I said the HP Scan works fine so it is connected via the USB to the PC, but it will not print. I have tried to install from the CD, and removed device and tried to install from the new downloaded drivers as well and it just does not want to print.I have conected to different USB ports, and like I said actually tried it on a different PC and had same results. Guidance certainly would be appreciated.

Hi , I see by your post that you can scan, but are unable to print over the USB connection. I would be happy to help you.
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HP Officejet Pro 6830 e-All-in-One series Scanning Paper Size problem

I only use A4 paper but it seems that when I use the paper feed to scan a document to the computer, the document scans in a default Letter Size, rather than A4, thereby missing some of the information at the bottom of the page.
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Welcome to the HP Community, @Splatt13 ,
I read your message about wanting your scans to default to A4 size, instead of Letter. I was playing around with the HP Scan software and saved the image below for you to see. Try opening up the software from your computer, and change the scanning options in there to whichever settings you want and that should help you scan as A4 size.
Side note: Ensure you have the Full Feature driver and software installed to access the software options: HP Officejet Pro 6830 e-All-in-One Printer series Full Feature Software and Drivers
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R a i n b o w 7000I work on behalf of HP
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Officejet Pro 6830 Won't Print!!

Hi,
I have recently purchased an HP Officejet Pro 6830 and after being set up it just doesn't want to print.
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Hello TedWallerstedt,
I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, do you have the same issue when making a copy as opposed to a print?
Thanks!
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Problem installing officejet pro 6830 software on my iMac running Snow Leopard

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Hi @RNOjetnow ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue with needing the drivers for the 10.6 Snow Leopard OS. You should be able to install the Apple Drivers just by connecting the USB cable.
Here is a document that might help.
Hope this helps you install the drivers.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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I have a x64 E-All-in-one printer I'm trying to install on a remote desktop server. What driver can I use? I am also trying to install on a Windows Server 2003 R2 Service Pack 2 and the driver on HP's site doesn't work.
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Hi Kimberly,
While the same drivers being used, those should be installed on a server using the command line and not through a standard graphical installation.
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http://support.hp.com/us-en/product/HP-Officejet-Pro-6830-e-All-in-One-Printer-series/5390307/model/...
Shlomi
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Officejet Pro 6830

I am getting an error message which tells that the printer is currently configured with a DNS server address which does not allow the DNS server name to be confirmed - preventing me from accessing the web and loading the printer on to our laptops. How do I change the DNS address to one which works?

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I've just taken delivery of an OfficeJet Pro 6830. I've installed the ink cartridges and it seems to be able to print copies and test pages, but I can't get it to connect to my network. Here's what I've tried:
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Hello Shawnondrums,
Welcome to the HP Forums.
I see that you are having an issue with the printer shutting down when attempting to connect to the wireless network.
A very important step that gets easily over looked is, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Once the printer is back on, please use the on/off button to do a proper shut down and restart. This will also do a semi power reset on the printer.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Hp officejet pro 6830 e-all-in-one series

install & setup my hp officejet pro 6830 e-all-in one printer

Hi @kukki,
Welcome to the HP Forums!
I see that you need help with installing and setup your HP Officejet pro 6830 on Windows 7. I am happy to help you with these issues!
In the meantime, please see these guides:
Setting up the Printer Hardware for the HP Officejet 6810 and Officejet Pro 6830 e-All-in-One Printe....
Download and Install Your Windows HP Printer Driver and Software for a USB Cable Connection.
Setting Up the Printer for a Wireless or Wired Network for the HP Officejet 6810 and Officejet Pro 6....
You can choose which you want depending on the type of connection you are using.
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Officejet Pro 6830 print quality

I have a brand new HP Officejet Pro 6830, I set it up following the instructions and it was working fine for a few days. Then I started getting error messages about the printhead, and messages telling me that I had installed genuine recycled HP ink cartridges and did I want to buy nbew genuine ones. Now I am no longer getting error messages but the print quality is awful, half of it not printing properly. Any suggestions gratefully received. I have tried the sum of my knowledge - switching it off and back on again! Thanks.

Hi @helenincardiff,
Welcome to the HP Forums!
I understand that your HP Officejet Pro 6830 is not printing properly. I am sorry to hear this, but happy to help!
Please take a look through the steps in this print quality guide, Fixing Print Quality Problems for the HP Officejet 6810 and Officejet Pro 6830 e-All-in-One Printer ....
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RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Scanning Documents From File Center from HP Officejet Pro 6830 Not Working with Twain Driver

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Hi @cyclebob ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publically post ( serial numbers and case details).
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