HP Officejet Pro 8000 A809

after installing Snow Leopard I have been getting error messages saying the software for the printer was installed wrongly. I am then invited to authenticate, and it runs off and 'repairs permissions' then prints.. Doesn't say what permissions and the time taken is too short for it to be a full permissions repair.
The printer software, aside fom the initial install with Snow Leopard and the variousO.S. updates, was installed through the Software Update sub menu. I assume it is not a matter of  user privileges though I nearly always run in a non admin and authenticate. I have a few times had issues with apps and only got by them by installing in root, but that seems not what is involved as a set of 'permissions' was apparently being repaired.
Incidentally I have just been ploughing through an 11 page posting on HP printers where some seemeed more intent on propounding canaon law than helping, so don't bother with a recitation of  dogma such as on not using root.
I have just taken a download of the HP drivers from the Apple site so could delete the `hp drivers (If I can track them down) though I would like an opinion on the best way to then re install them. By the wy my OS is now 10.8.3

Hey there @tjkalb, I hope you are doing well
I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
source
4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
Happy Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

  • HP OfficeJet Pro 8000 A809 printing line feed page after every job

    I've searched and I have found this is a known issue - that there is supposed to be an update to fix this. I can't find this update anywhere for the HP Officejet Pro 8000 A809. It is connected to the computer via a USB cable. I have tried uninstalling and reinstalling the driver, changing the print heads, doing diagnostics on it, ..., and I still get the line feed page printing after every print job. Help!

    Hey there @tjkalb, I hope you are doing well
    I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
    1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
    2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
    3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
    source
    4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
    5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
    I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
    Happy Friday!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Hp officejet pro 8000 a809 installed locally on vista business with driver 8.12.2008cant share to xp

    My customer has a HP Officejet Pro 8000 A809 installed locally on Vista Business with driver 8.12.2008 He wants to share this for use on the XP PC but after installation on XP and trying to go into printer properties the message comes up "The HP Officejet Pro 8000 A809 Series' printer driver is not installed on this computer. etc etc Do you want to install the driver now? It doesnt matter if you go through the installation process or not, when you try and print a test page you get "Test page failed to print. Would you like to troubleshoot etc"
    I have tried installing the XP drivers locally AND on the Vista PC but with no luck. On the shared tab under "additional drivers" there are only Vista drivers listed.
    Any advice gratefully received.
    Dan

    Depending on the model of the unit it may not be wireless. if it says A809n then it is a wireless model, but the A809a model is not.  http://h10032.www1.hp.com/ctg/Manual/c01659070.pdf Here is the manual for that unit in case you need it.
    If I have solved your issue, please feel free to provide kudos and make sure you mark this thread as solution provided! If you are not sure how to do this, please see the link below.
    I am a Printer Tech for HP.
    How do I give Kudos or mark a post as Solved?
    I am an HP employee

  • Paper mismatch error with HP officejet pro 8000 (A809)

    officejet pro 8000 A809 wireless -wrong size paper
    running OSX 10.7.3 on a macbook pro 2.3GHz Intel i5
    this printer has been running fine for a couple/three years now.. no problem when I got the new macbook last summer, or when i upgraded to Lion.
    Now it has started getting confused as to what the paper size is - i get this error:
    Paper Size Error: The paper size selected in the printer driver software does not match the paper size in the printer IN tray.
    but only SOMETIMES. Like right now after screaming at it for an hour, unplugging and rebooting, etc., I sat down to write this and needed to get the exact wording for the error, so i told it to print. And it printed just fine. So I tried the next page I need to print, and I got the error again. I didn't even TOUCH the printer in between. The paper is letter size, it's always letter size. It's in landscape mode, but it has been for the whole morning, while I've been printing out certificates. Now it won't do it anymore. I am at a complete loss. I have rebooted my computer 3 times now, and unplugged the printer countless times. HELP!!!!!
    It did this about 3 weeks ago and gave me fits for a couple days, and then magically started working fine again. I've deleted the USB and Bonjour versions of the printer from system prefs and re-added them. More than once. ;-)
    Any ideas?

    Though a day late & dollar short, I too encountered this issue with Yosemite.
    After removing the paper & restarting the printer, I determined the issue to be related to the document. The document I was printing was sent to me from an international corporation. Which I figure was using a non-US paper format or a larger page format for the document.
    I tried to change those within the document & was unsuccessful.
    I copied the content to a new document & it printed fine.

  • HT4356 My printer is HP Officejet Pro 8000 A809 Series and I don't see it listed. How can I print from iPad?

    My printer is HP Officejet Pro 8000 A809 Series and I don't see it listed. How can I print from iPad?

    You can use 3rd party software such as Print n Share if you have a PC or Printopia if you have a Mac.
    Or you can check HPs site and see what they have available.

  • HP Officejet Pro 8000 A809 continues to disconnect my wireless internet connection

    My router is a Netgear WNDR3400 v2
    My Desktop is running Windows XP Pro
    My laptop is running Windows 7 Home
    Ever since I turned on the wireless function of the printer, I intermittently lose my internet connection, both wired(ethernet) and wireless.  Do I need to change the IP Address Configuration to Manual IP and enter a static address like 192.168.1.50?
    The printer works fine when connected, but, I can't figure out why I have always reboot the router to get reconnected.
    I would appreciate any help

    Hi Ciara, I had to remove one of the printheads on the right side in order to clean it manualy. After running 2 cycles of printhead cleaning, the print quality diagnostic page was still showing streaks.....in fact, the streaks were getting worse. The carriage wouldn't move the way it was supposed to (according to the manual) so I had to access them from the right side. This is probably when the belt broke. I found the other half of the belt. My brother-in-law told me that the hook and belt assembly are there to hold up the wires while the carriage moves. I can see now how the wires cause the carriage not to move. My printer needs a new belt for this assembly, and/or I need a photo as to how the assembly is supposed to look when the belt is intact. I might be able to rig up something with a twist-tie or some other strap, but I need to see how to wrap it around the wires and hook so that the hook moves freely, holding up the wires so that they don't catch on the back of the carriage when it starts to move toward the left.

  • HP Officejet Pro 8000-A809 Wireless C9297A- Hardware Question

     I removed cyan/magenta printhead yesterday to manually clean printheads.  Today printed Self-Test-diagnostic page, then attempted to print Print Quality Diagnostic page, and the paper jammed. When I opened up the top, the printhead assembly was stopped slightly to the right of center.  Next to it is an approx 3-1/2" slender metal bar attached to somewhere in the front of printer; bar has hook  on unattached end that goes through a small slot in a 2" x 1/4"  piece of black rubber with ridges on it. I have a photo.....
    My question is, is the rubber thing a broken belt, or is the hook thing supposed to attach to something, all of the above or none of the above; and can this be repaired at relatively low cost, like $50-75 max ?? thanks, Debwillard
    This question was solved.
    View Solution.

    Hi Ciara, I had to remove one of the printheads on the right side in order to clean it manualy. After running 2 cycles of printhead cleaning, the print quality diagnostic page was still showing streaks.....in fact, the streaks were getting worse. The carriage wouldn't move the way it was supposed to (according to the manual) so I had to access them from the right side. This is probably when the belt broke. I found the other half of the belt. My brother-in-law told me that the hook and belt assembly are there to hold up the wires while the carriage moves. I can see now how the wires cause the carriage not to move. My printer needs a new belt for this assembly, and/or I need a photo as to how the assembly is supposed to look when the belt is intact. I might be able to rig up something with a twist-tie or some other strap, but I need to see how to wrap it around the wires and hook so that the hook moves freely, holding up the wires so that they don't catch on the back of the carriage when it starts to move toward the left.

  • Officejet Pro 8000 A809 - can I print just black and have empty color cartridge?

    I saw in a previous post entitled "PSC 1410 - can I print just black and have empty color cartridge"
    that the printer does color underprinting even when printing black and white, to prevent bleeding.
    My question is, is this also true when selecting the grayscale printing option in the printer properties dialog box?
    I installed the printer using an ethernet connection to a Dell Inspiron 8200 laptop computer running Windows XP Professional

    Yes you will still need the color cartridge.  The printer uses what is called under printing, it still uses some of the color cartridge's ink in this process, even when printing in just black, the reason is to stop the black from "bleeding"
    I was an HP employee
    If I have helped you solve your issue please mark it as solved
    **Say Thanks By Clicking on the Kudos Star**

  • "media jam" message with HP officejet pro 8000 A809

    The printer has been sitting for 3 weeks while we were on vacation. I tried to print something and get a "media jam" error message in the computer printer's status box. Also, the yellow ink is low but I don't think this is the problem.  How do I find the jam?
    New message is 
    "The print cartridge cradle cannot move. Turn the printer off, free the cartridge cradle, and turn the printer back on."
    Where is cartridge cradle and how do I get to it?

    Hi,
    Here is a link to troubleshooting for paper jams for your printer.  there are videos showing how to clear jams and how to access the carriage:
    http://h10025.www1.hp.com/ewfrf/wc/documentSubCate​gory?tmp_rule=1452&tmp_task=solveCategory&lc=en&dl​...
    I hope that this helps solve your issue.
    ---- If my answer was helpful please click the Kudos star.
    If your problem is solved please click the Accept as Solution button so other forum users can use the solution.---->
    (I am an HP employee) I am not a expert on all our products, but I'll do my best to help you.

  • Can i force a officejet pro 8000 a809 to print black and white when a color cartrigde is empty?

    I am trying to get two text document printed and I get an No ink/toner message on the top the printer que window. It is the Yellow ink cartridge, can I bypass this and force it to print in black and white only?

    I know these posts are old, but.
    To force the print to print even though some carts are empty or expired. Turn the printer off. Then hold the feed button while turning the printer on. Keep the feed button pressed for about 4-5 seconds after powering on the printer.

  • HP Officejet Pro 8000 A809 not printing blue

    I've tried the suggestions here with no luck: http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01962224&tmp_task=solveCategory&cc=us&dlc=en&la​...
    If you look at figure 11, group 2 after the black and gray block shows only a trace of blue, The 3rd and 4th blocks look pretty good, but the last one is shades of yellow.  I've tried a full cleaning cycle twice and have unplugged and re-plugged.  Oddly, the last time I cleaned, the intermediate cleaning results for blue look worse that the first phase of cleaning.  Also, if I print a full page, blue shows on the top half then fading out toward the bottom.  At this point I'm just wasting ink and paper.
    Any suggestions?
    Thanks.

    Hi samsquared,
    Welcome to the HP Forums!
    I have read your post on the dimishing print quality of the blue cartridge, and I would be more than happy to be of assistance!
    In addition to faded colour, what does the quality look like on Test Pattern 3? Are there white or black lines going horizontal through the gray bars?
    Since you have already performed two printhead cleanings with diminishing results, I would recommend replacing your magenta/cyan printhead. This step can be found in the Troubleshooting Print Quality Issues document under "step 3" of "Solution 4."
    If replacing the printhead does not resolve your issue, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
    Thank you for visiting the HP Forums, and I will be looking forward to your reply!
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Officejet Pro 8000 A809 suddenly not working. Will not print test page.

    Plugs secure, on light illuminated. Paper feeds blank once, then mangles. Paper feed button not responsive.
    Win 7 indicates "printing" when print command is sent, but zero response from printer. "Y" color light is flashing and has for a while, but it has always worked until now.
    Complete reboot tried, not helpful.

    Hi samsquared,
    Welcome to the HP Forums!
    I have read your post on the dimishing print quality of the blue cartridge, and I would be more than happy to be of assistance!
    In addition to faded colour, what does the quality look like on Test Pattern 3? Are there white or black lines going horizontal through the gray bars?
    Since you have already performed two printhead cleanings with diminishing results, I would recommend replacing your magenta/cyan printhead. This step can be found in the Troubleshooting Print Quality Issues document under "step 3" of "Solution 4."
    If replacing the printhead does not resolve your issue, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
    Thank you for visiting the HP Forums, and I will be looking forward to your reply!
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • Network: limit printing access ( hp officejet pro 8000 )

    Hello!
    I have a HP Officejet Pro 8000 A809 connected to a LAN with approx. 100 PC's. It's not possible to attach it to my PC, because I want to share it and my PC is not running all the time.
    Is there a possibility to restrict the access to the printer (MAC-filter, password) so that not everyone may print on my device? I have no access to the DHCP-Server or any other LAN facilities.
    I already disabled WS Discover and WSD Print in the networking settings, but i would like to get some more security...
    Any suggestions would be appreciated
    Edit: Some additional information about the current situation
    - Printer is accessed from 2 Win7-Notebooks and my Ubuntu 11.10 desktop
    - Printer is plugged to the LAN, has a fixed IP adress and is working correctly

    Hi there tallboy,
    This microsoft article should help out with getting booklets setup and printed. Let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • HP OfficeJet Pro 8000 A809n print driver

    I have a MacBook Pro running OS 10.7.5.  For an unexplained reason, I lost the capability to print to the subject HP wireless printer.  I opened System Preferences and clicked on Print & Scan.  I deleted the driver entry corresponding to this printer and requested to add a new printer .  It immediately found the A809n printer (my wife running a MBP with Mountain Lion can print to this printer without problem).  I get a message stating:
    Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
    Software for this printer is available from Apple.
    Would you like to download and install it?
    with buttons for  Cancel  and  Download & Install.
    When I click Download & Install, I get a screen:
    Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
    Finding software
    It progresses through about 25% of the % accomplished meter, then stalls.  Eventually, I get the message:
    Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
    The software for this printer is currently unavailable.
    Please contact the printer's manufacturer for the latest software.
    Of course, when you go to HP to download a driver for this printer, it directs you to use the OS Print & Scan System Preferences which produces the failure mode described above.
    Any ideas?
    Thanks in advance.
    Bob

    You might try rebooting you computer first. Then go to the Apple menu and select Software Update... and if HP Printer Drivers v2.14 is listed, select it and update. If it's not listed, you can manually download and install from here. Afterwards, try adding the printer again.
    If the problem persists, you might consider resetting the print system.
    HTH

  • Unable to Delete Older Printing Presets -- Officejet Pro 8000 Wireless Printer with OSX v10.6.4

    I find that, after upgrading to the latest Officejet Pro 8000 A809 (989005) printer driver, I am not able to delete Presets that were created with earlier versions of the Apple/HP supplied printer driver.  I am using OSX v10.6.4 and v2.0.3 of the HP Printer Driver.
    When I try to print from an application the Presets that had been previously created appear on the menu, but 'Delete" is not available as an option for any of those older Presets.
    If I create a new Preset, it appears in a section of the menu listing below the Presets created by earlier versions, and the Delete option is available to remove any Presets made with v2.0.3 of the driver.
    I would like to delete the earlier Presets, since are no longer necessary given the changes that have been introduced in the latest versions of the HP printer driver.

    If you have HP software for pre-10.6 Snow Leopard, you must uninstall the software using the 'scrubber' option.  Also, you do not need the hp software at all - both print and scan drivers are built into the OS.  I'd recommend uninstalling, but make sure to do it this way:
    Go to Applications/Hewlett Packard/ click on HP Uninstaller
    Click on Continue
    Highlight your device on the left pane
    Hold the Ctrl, Opt and Cmd keys and click on Uninstall
    There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
    Click Continue and let it finish
    Restart your Mac
    Now, run a Software Update.
    Next, remove and re-install the printer in System Preferences, Print & Fax.
    You do not need the software now since Snow Leopard has both print & scan drivers built-in. Scan from Preview or Image Capture apps. Scanning from the front panel of the printer does not yet work.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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