HP officejet Pro 8000 Can't print when color cart is empty enven when printing in grey scale

I do not use color in my printing.  Nonetheless when the printer says my color cartdridge is empty I can not print.  I spent a $100 on color cartdridge and never used them.  They now show empy and I can't print.  Is there a work around or should I just junk this printer.  Thanks for your help.
Bob

Hello Bobmcclammy,
I can understand the frustration when the printer, in your case the Officejet Pro 8000, stops and tells you to change inks you are not even using. I too have fought with this in the past. Unfortunately, there is no "work around" for such an issue, at least that I have been able to find.
Even when printing black text only, for example, a resume, the printer will be using a subtle amount of color as a base. Printhead maintenance also will chip away at the ink, this is to ensure the ink is not drying up within the print system. This information will explain more: Ink Usage in Inkjet Printers.
What I have done in order to get the most out of the printer ink is, set the printer in a black only grey scale mode. This needs to be set in the printing preferences in the print driver installed on the computer.
The inks will still need to be replaced, but it should help for the future.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Similar Messages

  • Officejet Pro 8000 slow to select for color prints

    I just installed Officejet Pro 8000 and immediately noticed how slowly the printer is selected in printer options box when I am doing color printing. It takes about 30 sec-1 minute to finalize the selection of this as my printer for the job. I have a networked color laser jet and a networked b&w laser jet also installed that are immediately selected when I choose them from the list.
    I have been testing this in Word 2007 and have noticed that when I select the officejet, the bar at the bottom of the word screen says "connecting to printer" - this seems to be the source of the slowness. I have the latest driver installed and I do not have this problem when printing regular b&w docs on this printer.
    Is there a problem here or is this normal <SLOW> color print operation?
    Thanks!

    Thanks for the advice to contact HP tech support!
    I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
    Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
    I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

  • HT4356 My printer is HP Officejet Pro 8000 A809 Series and I don't see it listed. How can I print from iPad?

    My printer is HP Officejet Pro 8000 A809 Series and I don't see it listed. How can I print from iPad?

    You can use 3rd party software such as Print n Share if you have a PC or Printopia if you have a Mac.
    Or you can check HPs site and see what they have available.

  • My Officejet Pro 8000 wireless printer prints to only 4x5" on 8x11 sheet when printing mult pages

    My Officejet Pro 8000 wireless prints to only 4x5 inches on the 8x11 sheet when I try to print multiple pages per sheet from an Adobe file.  The print preview shows the paper dimensions to be 8x11, and the four Adobe pages are properly scaled to fill the 8x11 printed sheet, yet when printing, all the printing is condensed to the upper left quarter of the sheet.

    What did it? I was still trying to figure it out

  • How do I control who can print over my wireless Officejet Pro 8000 A809n?

    Hi all,
    Looking for some help as to how I can control who can/cannot print over my Officejet Pro 8000 A809n (CB047A) printer.
    We have multiple users in the house, but I only want to allow certain people to print wirelessly, is there some way I can set this up?
    Any help would be much appreciated!

    Sorry, you cannot control this other than to remove the printer from the network, turn it off or otherwise disable it.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Tutorial: Print index cards without removing paper from tray for Officejet Pro 8000.

    The HP Officejet Pro 8000 and Officejet Pro 8000 wireless do not have a slot for inserting index cards and envelopes.
    If you are wanting to print index cards without removing the paper from the tray, follow these steps.
    The steps below are for 3 x 5 index cards.
    1.) Open Microsoft Word
    2.) Go to the Insert tab and insert a rectangle shape
    3.) Draw a rectangle of any size
    4.) Right click on the rectangle and select "Format Autoshape..."
    5.) Under the Size tab, enter 5" for the height and 3" for the width (make sure "Absolute" is selected)
    6.) Under the Layout tab, select "Center" for the horizontal alignment
    7.) Click OK
    8.) Use the keyboard up arrow key to move the rectangle to the top of the page.  Make sure the top edge of the rectangle touches the top edge of the document.
    9.) Print this document on plain 8.5" x 11" paper
    10.) When you want to print an index card, place this 8.5x11 document in the paper tray printed side face up.  Then place an index card over the rectangle and align with the border of the rectangle.  After you print the index card, remove the 8.5x11 paper for the next time you need to print an index card.
    Note 1: This are USA instructions.  If you live in the UK or other countries you may have different paper size standards.

    I can't tell you how much I HATE this printer.  I will never buy an HP product again.  BROTHERS printers are simply and easy to use.

  • HP OfficeJet Pro 8000 A809 printing line feed page after every job

    I've searched and I have found this is a known issue - that there is supposed to be an update to fix this. I can't find this update anywhere for the HP Officejet Pro 8000 A809. It is connected to the computer via a USB cable. I have tried uninstalling and reinstalling the driver, changing the print heads, doing diagnostics on it, ..., and I still get the line feed page printing after every print job. Help!

    Hey there @tjkalb, I hope you are doing well
    I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
    1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
    2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
    3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
    source
    4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
    5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
    I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
    Happy Friday!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • No wireless connection to Officejet Pro 8000 printer

    This used to work, though occasionally the connection went down. Now nothing at all. I have Windows 7, trying to connect to an HP Officejet Pro 8000 Wireless printer. Neither has been updated recently as far as I know, and there has been no reason for network or firewall changes that I am aware of.
    The printer will produce its three page report, and everything passes ("No problems found", connected to correct network, etc.). I can connect to the printer via USB and print out fine. I have tried rerunning the connection software; it finds the printer (presumably via the USB connection), but then says:
    "Your computer is unable to communicate with your printer at 192.168.1.73. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
    Your PC can not communicate with your printer at address 192.168.1.73. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network."
    My Windows firewall is set to "display a notification" when it blocks something, and that has not happened when the software is trying to connect, so it does not seem to be the firewall (and the software should set that up itself anyway). There are no cable connections - I am connecting wirelessly. Everything is turned on. The PC (192.168.1.67) can connect to the router (192.168.1.254) fine. I have tried pinging the printer from a laptop also on the network, and that fails too.
    I have restarted both the printer and the PC.
    The wireless network has WPA-PSK authentication, but the password has not been changed.
    I have tried running the  HP Print and Scan Doctor. It tell me my computer is connected (thanks, I already knew that) and that to connect the printer I need to run the "wireless setup" software (thanks, I already knew that). So that was a waste of time...
    When do I go from here?

    From what you describe it is possible that the router has a network firewall which is blocking the communication with the printer. I am going to include a image which contains the ports which have to be open on that firewall, you may have to contact the router provider to achieve this. 
    Another thing to note is that sometimes you get better network success through installing the printer with the USB cord and then performing the USB to Wireless setup witch directly borrows the authentication of your computer. 
    Let me know how that goes and I will get right back with you! 
    -Spencer 

  • HP Officejet Pro 8000 - Press Print - wait 2 minutes and 30 seconds before printing

    I have a new Officejet Pro 8000 non-networked printer. When I hit the print button, it does a very long initialization process that takes exactly 2 minutes and 30 seconds before I can print anything. I find this delay very annoying. I thought the printer must be defective so I went to Office Depot and played with one of theirs and it does the same thing. I've seen laser printers that took awhile to print, but I've never seen an inkjet printer take this long. I can't believe HP engineers thought this would be acceptable. I can't help but wonder just what the printer is doing for 2:30 minutes every time the printer is turned on and why this is necessary.
    I have a friend with the printer just below it in price and function (Officejet Pro 6000) and his printer is ready to print as soon as the Print button is pushed.
    Are there any other Officejet Pro 8000 owners out there that find this startup delay objectionable or am I being unreasonable?

    The start-up time is my main complaint about this printer, but there is one other thing that I find very annoying. My old HP printer had an envelope slot. If I wanted to print an envelope or a check I could just insert it into this slot and quickly print it. Not this one. If I want to print an envelope, I have to remove the cover over the paper, remove all the paper, slide the side bars in and then print the envelope (or check)  and then go through the whole process in reverse. It's so inconvienent that I just hand write my envelopes and checks now. Is this progress? HP needs to hire some new engineers or fire some old ones.

  • HP OfficeJet Pro 8000 A809n print driver

    I have a MacBook Pro running OS 10.7.5.  For an unexplained reason, I lost the capability to print to the subject HP wireless printer.  I opened System Preferences and clicked on Print & Scan.  I deleted the driver entry corresponding to this printer and requested to add a new printer .  It immediately found the A809n printer (my wife running a MBP with Mountain Lion can print to this printer without problem).  I get a message stating:
    Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
    Software for this printer is available from Apple.
    Would you like to download and install it?
    with buttons for  Cancel  and  Download & Install.
    When I click Download & Install, I get a screen:
    Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
    Finding software
    It progresses through about 25% of the % accomplished meter, then stalls.  Eventually, I get the message:
    Setting up 'OfficeJet Pro 8000 A809 [2F3790]...'
    The software for this printer is currently unavailable.
    Please contact the printer's manufacturer for the latest software.
    Of course, when you go to HP to download a driver for this printer, it directs you to use the OS Print & Scan System Preferences which produces the failure mode described above.
    Any ideas?
    Thanks in advance.
    Bob

    You might try rebooting you computer first. Then go to the Apple menu and select Software Update... and if HP Printer Drivers v2.14 is listed, select it and update. If it's not listed, you can manually download and install from here. Afterwards, try adding the printer again.
    If the problem persists, you might consider resetting the print system.
    HTH

  • Duplex printing with officejet pro 8000

    I am using this officejet pro 8000 to print up some newsletters.  When printing a two sided copy (duplex printing) something happens which changes my border setting.  Printing the exact same document, but electing one-sided copy renders a perfect border.  I would not have a problem copying just one side, then re-loading those in order to make two-sided copies, but the friction caused by the ink on the pages causes mulitple sheets to feed at the same time, jamming the printer.  Has HP ever come up with a fix for this?  I have seen this problem on the net, but the best folks have done (that I have seen) is to upload drivers for older machines.  This has rendered good borders on duplex prints, but diminishes the quality of the print copy.  Whatcha think?

    Terrible Tom wrote:
    Since updating to Snow Leopard, I have had serious problems duplexing. Under the print dialogue window, there is no option to duplex. H.P. blames Mac. Mac blames H.P. I can duplex by going to "layout" and where it says "duplexing off" selecting "long-edge binding" will work. How dumb. Mac Help senior customized my settings by adding "duplex printing" to the "Presets" list.
    Are you using the latest drivers from HP? If I set up a printer with the HP Officejet Pro 8000 A809 Series PPD, I can see Two-Sided to the right of Collated if the HP Two-sided Printing Accessory (Duplexer) is checked in the Print & Fax -> Options & Supplies -> Driver tab. If this is not checked, Two-Sided won't appear.
    MAC HAS TO CREATE A PATCH TO SIMPLIFY THIS SNOW LEOPARD ERROR!
    Apple doesn't write the HP software.
    Hope this helps.

  • HP Officejet Pro 8000 Printer series - A809 Slow Response to Word Print

    Hello,
    When I try to print from a Word Document the HP Officejet Pro 8000 Printer series - A809 Printer takes on average 1:24 to respond and print. When I go into the printer's settings and print a test page the Printer takes about 3 seconds to respond and print the document. The Printer has a Dual Side Printing add on and the optional paper tray.
    Do you know what could cause such a long delay for the printer, especially when it only happens with word and other Microsoft Works Programs?
    -Captain Kemp

    I would also like to add that I am on a Mac OS X Version 10.6.4 with plenty of processing speed and Memory in case that would be useful in helping me

  • HP Officejet Pro 8000 Wireless Printer - A809n.says it's out of ink but has new cartridge

    about 6 monhs ago the printer stopped printing stating it was a out of ink (black) after i replaced the cartridge it stopped again after about 10 days. i contacted HP and they basically told me to get a new printer. i decided to try a new cartridge again and reboot etc, etc. it still would work i use my other HP printer before looking to buy another. i read on the internet that this was a frequent problem with the HP Officejet Pro 8000 Wireless Printer - A809n. and it might be an printhead problem. i replaced the printhead and any low  or outdated ink cartridge. the printer worked perfectly for 4 weeks. now i am having the same problem. this sticks. it is leaving a bad taste . i have been a loyal HP user  i feel HP has made a questionable product and is not standing behind it.

    Hi there,
    Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Officejet pro 8000 and HP Home & Biz print app

    I have an Officejet Pro 8000 wireless that, according to HP's list, is compatible with the HP Home & Biz print app for the iPad 2.  However, the app does not find any printers on the wifi network.  I am running Win 7 and the printer is shared and works fine with printing wirelessly from the computer.  I followed the steps in the app to auto find any printer connected to the wifi, but it does not find anything at all.  The way I understand the app, it allows non-eprint capable printers to print using the app.  Am I missing something? 

    Hi,
    As you have mentioned the printer is shared from Windows 7, is the printer connected to the PC by USB?
    In order to use the HP ePrint Home & Biz, the printer must be connected to your router by ethernet cable and then the up should detect it.
    Please make sure both the iPad and the printer connected to your network.
    Follow the steps below to access the printer EWS page:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01554589&cc=us&dlc=en&lc=en&product=3762364&tmp...
    Once locating the printer IP address, type it into Safari.
    Can you access the page?
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Network: limit printing access ( hp officejet pro 8000 )

    Hello!
    I have a HP Officejet Pro 8000 A809 connected to a LAN with approx. 100 PC's. It's not possible to attach it to my PC, because I want to share it and my PC is not running all the time.
    Is there a possibility to restrict the access to the printer (MAC-filter, password) so that not everyone may print on my device? I have no access to the DHCP-Server or any other LAN facilities.
    I already disabled WS Discover and WSD Print in the networking settings, but i would like to get some more security...
    Any suggestions would be appreciated
    Edit: Some additional information about the current situation
    - Printer is accessed from 2 Win7-Notebooks and my Ubuntu 11.10 desktop
    - Printer is plugged to the LAN, has a fixed IP adress and is working correctly

    Hi there tallboy,
    This microsoft article should help out with getting booklets setup and printed. Let us know if it helps.
    Best of Luck!
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Maybe you are looking for

  • Add a new directory with hyphen (-) in the domain name

    Dear All, I'm trying to add a new directory with hyphen (-) in the domain name (default domain *.onmicrosoft.com). As a result I keep getting a validation error: "The domain is not unique". I've tried several combinations with really awkward words an

  • Photo titles in iPhoto

    When I name (title) a photo in iPhoto 6.0.2, the title appears in the information window under title. If I go to Pictures/iPhoto Library/Originals/2006/, the album that I highlight has all of the pictures titled with a number, for example P101001.JPG

  • Simple JTable / Select Row example?

    Hi - I'm having a really hard time wrapping my brain around JTables and their events. Can anybody give me just a real simple example of how to get the value of whatever cell (row, preferrably) by clicking on that cell / row?

  • Adding Java Application Server

    Dear, I want to add my EP 6.0 server having only Java stack on my solman 7.0 server. Please suggest. Shivam

  • Jdeveloper 10.1.3 and serena dimensions 10.1

    Dear All, as jdeveloper 10.1.3 seems support serena dimensions 9.1 (which is obsolete), is it possible do to some config to make jdev work with the new version dimensions 10.1?? when i try to invoke the serena dimensions version support in jdevoloper