HP OfficeJet Pro 8000 does not print black

Hi We bought an HP office pro 8000 printer which we have had in the box in a cupboard for the last 14 months (never been opened), I have finally got around to getting it out of the box ans setting it up, however it does not seem to print black only the other colours. The black ink looks fine and I can see it comes out of the cart. HP will not help with the problem as the printer is out of warranty even though it has never been used. Anyone got any idea's why it will not print black
Thanks
Colin

Hi Colin & SubChi
Are you able to generate a PQ Diagnostic page? Any black showing up?
Have you tried running a printhead clean?
More details in the link below
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01962224&cc=us&lc=en&dlc=en&product=3762364&tmp...
Please let me know how you get on,
Kind Regards, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

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HP Officejet 6000 Wireless - Does not print black correctly.

HP Officejet 6000 Wireless - Does not print black correctly.
Previously the printer was printing fine.
This evening I printed a diagram I made in MS PowerPoint. The diagram contained black and red text along with black, red, and blue lines. When I took the printed page from the printer, all the black items looked faded. Instead of black, they printed as a light, faded gray. The red and blue printed correctly.
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This article should help resolve your partial/blank pages:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under your operating system a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Hp officejet pro 8610 | does not print and cannot connect it wireless

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Hi melissaccss,
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Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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Hi John , I hope you had a good weekend!
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Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet Pro 8000 A809 not printing blue

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Hi samsquared,
Welcome to the HP Forums!
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In addition to faded colour, what does the quality look like on Test Pattern 3? Are there white or black lines going horizontal through the gray bars?
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If replacing the printhead does not resolve your issue, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
Thank you for visiting the HP Forums, and I will be looking forward to your reply!
MechPilot
I work on behalf of HP
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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If you have HP software in your Applications folder that was not specifically meant for 10.7 (Lion), uninstall the software using the 'scrubber' option:
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Officejet Pro 8500 does not print

This 8500 is the 4th HP printer that I have owned. Absolutely the worst printer ever. It quits printing, but will not tell you why. Print or copy using the scanner and I get no black ink. Just a blank page with no error message. Put in new ink, same result. I have no idea what to do. Trouble shoot was worthless. Only looking for suggestions for what other brand of printer to purchase.

Hi @Chip-Colorado ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet Pro 8000 Will Not Print

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If you have HP software in your Applications folder that was not specifically meant for 10.7 (Lion), uninstall the software using the 'scrubber' option:
Go to Applications/Hewlett Packard/ click on HP Uninstaller
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WARNING - this will delete ALL of your printers!
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Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Can i force a officejet pro 8000 a809 to print black and white when a color cartrigde is empty?

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I know these posts are old, but.
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Re: HP Officejet Pro 8500a problem with printing black ink

I have an Officejet Pro 8500A. I did a printhead clean. I have plenty of black HP ink. Printhead status indicates black/yellow is good. I am barely getting any black to print. All the colors are fine. Help!
This question was solved.
View Solution.

Hi @di43
I appreciate the troubleshooting you have already completed to resolve the issue. I understand the black ink is not printing as expected. Although you have already done some of the steps in the following document, I suggest completing all of the recommended solutions in the order they are presented, even if that means doing something you already tried; Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Officejet Pro 8500A e-Al...
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

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Hi @crfldf
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If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HPOfficejet Pro 8600 does not print the page as shown in WORD. I am using win 7, 32-bit OS.

HPOfficejet Pro 8600 does not print the page as shown in WORD. I am using win 7, 32-bit OS. How do I fix this?

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309n AIO stopped printing black bought new printhead from HP still does not print black???

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Hi Jokurone,
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Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP OfficeJet Pro 8000 does not print black

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