HP Officejet Pro 8000 Printing Blank Pages Instead Of Data And Also Reorienting Itself

Hi all
We have a wireless HP Officejet Pro 8000 in our office (but via cable, not wireless) to a network. The printer is occasionally printing blank pages instead of say a spreadsheet selected to print.
The other issue is that if you say are printing two copies of the same spreadsheet, one prints okay (say landscape) and the second copy, selected at the time of printing, prints it portrait but only part of the left hand side of it and the rest is blank. Coming out of and going back inthe file usually recitifes this. But it does it again any time it feels like it.
We did have an upgrade, where our IT guy took away our desktop boxes and replaced with smaller base units and everything is run from a main server and alsoan upgrade from Windows 2000 to Network. Problems started after this and the IT guy did update the printer driver.
Please would anyone be able to assist? Any help for this frustrating problem gratefully accepted!
Thanks,
Saxplayer67

So the issue with the 8000 printer is periodic print jobs do not come out as you are wanting them. Is that right? This is interesting, just from the point of view that generally speaking issues like this are like a light switch, they are either there or they are not - they usually don't come and go. That being said, we are going to see what we can do to resolve this. First I am going to recommend that we perform a clean installation of the printer after uninstalling it from the machine. By the way, what is the operating system you are working with - Is it Windows 2000 Network?
First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer.
In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it.
Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3762364
Install that and let me know the result!
Have a great day!

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Click the “Kudos Thumbs Up" at the bottom of this post to say
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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So the issue with the 8000 printer is periodic print jobs do not come out as you are wanting them. Is that right? This is interesting, just from the point of view that generally speaking issues like this are like a light switch, they are either there or they are not - they usually don't come and go. That being said, we are going to see what we can do to resolve this. First I am going to recommend that we perform a clean installation of the printer after uninstalling it from the machine. By the way, what is the operating system you are working with - Is it Windows 2000 Network?
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Then follow this link to download the full feature software and drivers for the printer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=3762364
Install that and let me know the result!
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source
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I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
Happy Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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HP Officejet Pro 8000 Printing Blank Pages Instead Of Data And Also Reorienting Itself

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