HP Officejet Pro 8000

Purchased printer from PH in Dec 2010. Printer has now begun dropping last few sentences from bottom of page and does not carry to top of next page. Also, occasionally does not print first few sentences on the top of the next page.

Hi,
Normally no color means no print. You may be able to force it by ON/OFF few times but most likely it will stop and won't bother to start again.
Regards.
BH
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HP Officejet Pro 8000 Printer series - A809 Slow Response to Word Print

Hello,
When I try to print from a Word Document the HP Officejet Pro 8000 Printer series - A809 Printer takes on average 1:24 to respond and print. When I go into the printer's settings and print a test page the Printer takes about 3 seconds to respond and print the document. The Printer has a Dual Side Printing add on and the optional paper tray.
Do you know what could cause such a long delay for the printer, especially when it only happens with word and other Microsoft Works Programs?
-Captain Kemp

I would also like to add that I am on a Mac OS X Version 10.6.4 with plenty of processing speed and Memory in case that would be useful in helping me

HP Officejet Pro 8000 A809a - network connection does not work

Hi,
I just purchased the Officejet Pro 8000 (without wireless). Printer works great when connected and installed via USB, but network connection is just ... awkward. Meaning it doesn't want to work
Question: when I connect the printer via ethernet, the printer should automatically obtain an IP-adress from my router's DHCP-server, right?
Well that doesn't happen here. I printed the network configuration page several times, each time it states that the printer has the IP 169.254.90.4 with 255.255.0.0 as subnet. My local network is 192.168.2.0 with 255.255.255.0 as subnet. So the connection to the printer cannot work. Why doesn't the printer automatically obtain the network config of my network and how can I change this behavior?
Any help would be very appreciated.

Sometimes DSL providers have more control over the router than the printer likes.
- Unplug the telephone line and printer's Ethernet from the router.
- Turn the power off on the router, wait 30 seconds, then turn the power back on.
- Connect Ethernet between the printer and router.
- Now find the IP address of the printer (it should be on the self-test printout), type it into a browser.
- In screen you will find a Networking Tab, then on the left Wireless, then the IPv4 Tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 255 (the last number in the address).
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Use the router's IP address for the gateway and the first DNS (leave the second blank).
- Finally, plug in the phone line and test.
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I am employed by HP

Tutorial: Print index cards without removing paper from tray for Officejet Pro 8000.

The HP Officejet Pro 8000 and Officejet Pro 8000 wireless do not have a slot for inserting index cards and envelopes.
If you are wanting to print index cards without removing the paper from the tray, follow these steps.
The steps below are for 3 x 5 index cards.
1.) Open Microsoft Word
2.) Go to the Insert tab and insert a rectangle shape
3.) Draw a rectangle of any size
4.) Right click on the rectangle and select "Format Autoshape..."
5.) Under the Size tab, enter 5" for the height and 3" for the width (make sure "Absolute" is selected)
6.) Under the Layout tab, select "Center" for the horizontal alignment
7.) Click OK
8.) Use the keyboard up arrow key to move the rectangle to the top of the page. Make sure the top edge of the rectangle touches the top edge of the document.
9.) Print this document on plain 8.5" x 11" paper
10.) When you want to print an index card, place this 8.5x11 document in the paper tray printed side face up. Then place an index card over the rectangle and align with the border of the rectangle. After you print the index card, remove the 8.5x11 paper for the next time you need to print an index card.
Note 1: This are USA instructions. If you live in the UK or other countries you may have different paper size standards.

I can't tell you how much I HATE this printer. I will never buy an HP product again. BROTHERS printers are simply and easy to use.

HP Officejet Pro 8000 A809

after installing Snow Leopard I have been getting error messages saying the software for the printer was installed wrongly. I am then invited to authenticate, and it runs off and 'repairs permissions' then prints.. Doesn't say what permissions and the time taken is too short for it to be a full permissions repair.
The printer software, aside fom the initial install with Snow Leopard and the variousO.S. updates, was installed through the Software Update sub menu. I assume it is not a matter of user privileges though I nearly always run in a non admin and authenticate. I have a few times had issues with apps and only got by them by installing in root, but that seems not what is involved as a set of 'permissions' was apparently being repaired.
Incidentally I have just been ploughing through an 11 page posting on HP printers where some seemeed more intent on propounding canaon law than helping, so don't bother with a recitation of dogma such as on not using root.
I have just taken a download of the HP drivers from the Apple site so could delete the `hp drivers (If I can track them down) though I would like an opinion on the best way to then re install them. By the wy my OS is now 10.8.3

Hey there @tjkalb, I hope you are doing well
I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
source
4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
Happy Friday!
R a i n b o w 7000I work on behalf of HP
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HP OfficeJet Pro 8000 A809 printing line feed page after every job

I've searched and I have found this is a known issue - that there is supposed to be an update to fix this. I can't find this update anywhere for the HP Officejet Pro 8000 A809. It is connected to the computer via a USB cable. I have tried uninstalling and reinstalling the driver, changing the print heads, doing diagnostics on it, ..., and I still get the line feed page printing after every print job. Help!

Hey there @tjkalb, I hope you are doing well
I read your post about how a "line feed" page prints after each print job from your Officejet 8000, running Windows 7. I have some steps and questions for you to try to get started. Afterwards please get back to me with the results and we will go from there if needed.
1. Does the "line feed" page print after print jobs from all programs, or are you finding it prints when you print from somewhere specifically?
2. Try a Clean Boot on your PC, restart the PC, and try printing from Notepad to see if the line feed prints.
3. Print a Print Quality Page from the printer and examine it for any defects and to see if the line feed page still prints afterwards:
source
4. Click here and try download the "Updates" for this printer: HP Officejet Pro 8000 Printer - A809a
5. Create another User Account profile on your computer and try printing from there to see if the line feed page prints from another profile.
I look forward to hearing from you! If you wish to thank me for my assistance, click the thumbs up icon below
Happy Friday!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp officejet pro 8000 a809 installed locally on vista business with driver 8.12.2008cant share to xp

My customer has a HP Officejet Pro 8000 A809 installed locally on Vista Business with driver 8.12.2008 He wants to share this for use on the XP PC but after installation on XP and trying to go into printer properties the message comes up "The HP Officejet Pro 8000 A809 Series' printer driver is not installed on this computer. etc etc Do you want to install the driver now? It doesnt matter if you go through the installation process or not, when you try and print a test page you get "Test page failed to print. Would you like to troubleshoot etc"
I have tried installing the XP drivers locally AND on the Vista PC but with no luck. On the shared tab under "additional drivers" there are only Vista drivers listed.
Any advice gratefully received.
Dan

Depending on the model of the unit it may not be wireless. if it says A809n then it is a wireless model, but the A809a model is not. http://h10032.www1.hp.com/ctg/Manual/c01659070.pdf Here is the manual for that unit in case you need it.
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HP Officejet Pro 8000 Wireless Printer - A809n.says it's out of ink but has new cartridge

about 6 monhs ago the printer stopped printing stating it was a out of ink (black) after i replaced the cartridge it stopped again after about 10 days. i contacted HP and they basically told me to get a new printer. i decided to try a new cartridge again and reboot etc, etc. it still would work i use my other HP printer before looking to buy another. i read on the internet that this was a frequent problem with the HP Officejet Pro 8000 Wireless Printer - A809n. and it might be an printhead problem. i replaced the printhead and any low or outdated ink cartridge. the printer worked perfectly for 4 weeks. now i am having the same problem. this sticks. it is leaving a bad taste . i have been a loyal HP user i feel HP has made a questionable product and is not standing behind it.

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Officejet pro 8000 and HP Home & Biz print app

I have an Officejet Pro 8000 wireless that, according to HP's list, is compatible with the HP Home & Biz print app for the iPad 2. However, the app does not find any printers on the wifi network. I am running Win 7 and the printer is shared and works fine with printing wirelessly from the computer. I followed the steps in the app to auto find any printer connected to the wifi, but it does not find anything at all. The way I understand the app, it allows non-eprint capable printers to print using the app. Am I missing something?

Hi,
As you have mentioned the printer is shared from Windows 7, is the printer connected to the PC by USB?
In order to use the HP ePrint Home & Biz, the printer must be connected to your router by ethernet cable and then the up should detect it.
Please make sure both the iPad and the printer connected to your network.
Follow the steps below to access the printer EWS page:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01554589&cc=us&dlc=en&lc=en&product=3762364&tmp...
Once locating the printer IP address, type it into Safari.
Can you access the page?
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If my post resolve your problem please mark it as an Accepted Solution

Officejet Pro 8000 slow to select for color prints

I just installed Officejet Pro 8000 and immediately noticed how slowly the printer is selected in printer options box when I am doing color printing. It takes about 30 sec-1 minute to finalize the selection of this as my printer for the job. I have a networked color laser jet and a networked b&w laser jet also installed that are immediately selected when I choose them from the list.
I have been testing this in Word 2007 and have noticed that when I select the officejet, the bar at the bottom of the word screen says "connecting to printer" - this seems to be the source of the slowness. I have the latest driver installed and I do not have this problem when printing regular b&w docs on this printer.
Is there a problem here or is this normal <SLOW> color print operation?
Thanks!

Thanks for the advice to contact HP tech support!
I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

Network: limit printing access ( hp officejet pro 8000 )

Hello!
I have a HP Officejet Pro 8000 A809 connected to a LAN with approx. 100 PC's. It's not possible to attach it to my PC, because I want to share it and my PC is not running all the time.
Is there a possibility to restrict the access to the printer (MAC-filter, password) so that not everyone may print on my device? I have no access to the DHCP-Server or any other LAN facilities.
I already disabled WS Discover and WSD Print in the networking settings, but i would like to get some more security...
Any suggestions would be appreciated
Edit: Some additional information about the current situation
- Printer is accessed from 2 Win7-Notebooks and my Ubuntu 11.10 desktop
- Printer is plugged to the LAN, has a fixed IP adress and is working correctly

Hi there tallboy,
This microsoft article should help out with getting booklets setup and printed. Let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

About printing from hp officejet pro 8000

Hi,
My question is on technical side. I don't know I should ask it in this forum or not, Yet I am going to ask.
I am using officejet pro 8000 printer in my project. I connect it to my machine and send the test report data to printer. Report is printed successfully, but after printing the report the power LED is blinking continuously. It means that printer is still waiting for some data to print. So please tell me that which character should be sent to printer to specify "END OF DATA TRANSMISSION".

I wanted to share what I found in case someone else has the same questions.
Microsoft 2008
Go to Print dialog box
Choose the "Layout" Submenu (I think this menu defaults to "Copies and Pages")
There is a "two-sided" option, and you can choose "off", "long-edge binding", or "short edge binding"
Once I did this and saved the settings, it also worked for Excel and Adobe.
The only issue with Adobe is that you have to follow these steps every time you print. If I just hit print without following the below steps, it will not print duplex. The steps are at the following link.
http://helpx.adobe.com/acrobat/kb/print-double-sided-acrobat-reader.html#main_Ma c_OS_print_double_sided
I expected the same dialog box that appears on the web brower to also appear with my other applications, and that is not the case.

Firmware update for HP OfficeJet Pro 8000 wireless to fix load paper issue - as for the 8500?

Is there any hope that that soon will be a firmware update to fix the issues loading paper and the printheads for the HP OfficeJet Pro 8000 wireless printer?
A month or two ago there came a firmware update to the HP OfficeJet Pro 8500 wireless, which has some of the same issues,
and allegedly should have the much of the same load-mechanism as the 8000 printer.
It would be great, as we are on the fourth (4) replacement of this HP 8000 printer. For example, it would be great if we could use normal (80g) paper and not has to use (HP) 90g paper, as this prevents us from using the duplexer and only print on one side.

Thanks for the advice to contact HP tech support!
I have tried in multiple ways since November 2009 to contact HP, when I got the first (of 4) printers. The first 3 printers was subsequently replaced.
Finally in late June 2010 I got the message that there was coming an firmware update for Windows, but not for Mac's. The firmware should improve among other things the paper pick up (load paper issue) and the print-heads life.
I have applied the Windows firmware on the printer from a pc, but still seems to have load-paper issues, even using HP Bright White paper, when printing from Mac's. I have not tested the printing from a pc, but assumes that a firmware upgrade the printer, and are not specific to a certain OS.

Paper mismatch error with HP officejet pro 8000 (A809)

officejet pro 8000 A809 wireless -wrong size paper
running OSX 10.7.3 on a macbook pro 2.3GHz Intel i5
this printer has been running fine for a couple/three years now.. no problem when I got the new macbook last summer, or when i upgraded to Lion.
Now it has started getting confused as to what the paper size is - i get this error:
Paper Size Error: The paper size selected in the printer driver software does not match the paper size in the printer IN tray.
but only SOMETIMES. Like right now after screaming at it for an hour, unplugging and rebooting, etc., I sat down to write this and needed to get the exact wording for the error, so i told it to print. And it printed just fine. So I tried the next page I need to print, and I got the error again. I didn't even TOUCH the printer in between. The paper is letter size, it's always letter size. It's in landscape mode, but it has been for the whole morning, while I've been printing out certificates. Now it won't do it anymore. I am at a complete loss. I have rebooted my computer 3 times now, and unplugged the printer countless times. HELP!!!!!
It did this about 3 weeks ago and gave me fits for a couple days, and then magically started working fine again. I've deleted the USB and Bonjour versions of the printer from system prefs and re-added them. More than once. ;-)
Any ideas?

Though a day late & dollar short, I too encountered this issue with Yosemite.
After removing the paper & restarting the printer, I determined the issue to be related to the document. The document I was printing was sent to me from an international corporation. Which I figure was using a non-US paper format or a larger page format for the document.
I tried to change those within the document & was unsuccessful.
I copied the content to a new document & it printed fine.

No wireless connection to Officejet Pro 8000 printer

This used to work, though occasionally the connection went down. Now nothing at all. I have Windows 7, trying to connect to an HP Officejet Pro 8000 Wireless printer. Neither has been updated recently as far as I know, and there has been no reason for network or firewall changes that I am aware of.
The printer will produce its three page report, and everything passes ("No problems found", connected to correct network, etc.). I can connect to the printer via USB and print out fine. I have tried rerunning the connection software; it finds the printer (presumably via the USB connection), but then says:
"Your computer is unable to communicate with your printer at 192.168.1.73. This may be caused by firewall software. If you are using firewall software, verify that UDP port 427 is unblocked for both inbound and outbound traffic.
Your PC can not communicate with your printer at address 192.168.1.73. Check all cable connections. Check that the printer, PC and router are powered on and connected to the network."
My Windows firewall is set to "display a notification" when it blocks something, and that has not happened when the software is trying to connect, so it does not seem to be the firewall (and the software should set that up itself anyway). There are no cable connections - I am connecting wirelessly. Everything is turned on. The PC (192.168.1.67) can connect to the router (192.168.1.254) fine. I have tried pinging the printer from a laptop also on the network, and that fails too.
I have restarted both the printer and the PC.
The wireless network has WPA-PSK authentication, but the password has not been changed.
I have tried running the HP Print and Scan Doctor. It tell me my computer is connected (thanks, I already knew that) and that to connect the printer I need to run the "wireless setup" software (thanks, I already knew that). So that was a waste of time...
When do I go from here?

From what you describe it is possible that the router has a network firewall which is blocking the communication with the printer. I am going to include a image which contains the ports which have to be open on that firewall, you may have to contact the router provider to achieve this.
Another thing to note is that sometimes you get better network success through installing the printer with the USB cord and then performing the USB to Wireless setup witch directly borrows the authentication of your computer.
Let me know how that goes and I will get right back with you!
-Spencer

Printing to hp officejet pro 8000 wireless

After my 10-year-old DeskJet was incinerated by lightning, I purchased an HP OfficeJet Pro 8000 Wireless. Now I cannot print CD inserts; the driver says the printer is offline. However, I can then successfully print a Word document, for example, without making any changes.

Hi there,
On the IOS system, if you have e-print installed you have two options for printing wirelessly - through e-Print or AirPrint.
To print from AirPrint (which comes pre-installed on apple devices) , you take the route that you have outlined - if no wireless printer is found then there has been a problem during setup that you should be able to fix with the help of the AirPrint troubleshhoting steps below:
http://www8.hp.com/us/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html
If the e-Print app is installed you also have the option to print using the e-Print app. The route to printing here involves opening the appa nd selecting the content that you want to print. You'll still need to be able to find your wireless printer so if you have any issues, the troubleshooting guide below shoudl help:
http://www8.hp.com/us/en/support-topics/mobile-printing/mobile-print-help-iphone-ipad.html
"Although I work for HP, I'm speaking for myself and not on behalf of HP"
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HP Officejet Pro 8000

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