HP Officejet Pro 8100 not printing from PC

Have a HP Officejet Pro 8100, suddenly stopped printing from PC, noticed base shaped symbol showing up above ink display, on/off button also is flashing when print is requested, checked printer status stating there is an error. Using Microsoft office 2010

Hello,
Please try the below steps..
While the printer is ON, unplug the power cord from back of the printer.
Wait for 30 seconds.
Plug in the power cord to the printer.
Wait for the printer to go silent.
Remove and re-insert the ink cartridges.
Regards,
Jabzi
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HP officejet Pro 8100 will print from an Iphone but not from my windows laptop

HP officejet Pro 8100 will print from an Iphone but not from my windows laptop. I get an error stating "unable to communicate with printer"

Hi Melatina66,
Welcome to the HP Support forums. I understand that when trying to print from your laptop that you get a communication error message.
To better assist you, would you please provide some further information:
1)       How is the printer connected (USB cable, ethernet or wireless)?
2)      When you installed the printer on your laptop did you set it up with a USB cable? If yes, did you switch the connection type on the laptop from USB cable to ethernet/wireless?
3)      What version of Windows operating system are you running on the laptop (Windows XP, Windows Vista, Windows 7, or Windows 8, etc)?
4)      When printing from your iPhone are you using Apple's AirPrint or HP's ePrint app?
Thank you.
Regards,
Happytohelp01
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HP Officejet Pro 8500A not printing from black cartridge

This happened in an instant-no warning. I have tried all known troubleshooting and have disconnected. The cartridge is one month old - no error messages.

Hello there! Welcome to the forums @Mickgogs ,
I would recommend scrolling up to my last message about the black ink not printing. I have posted a troubleshooting guide to help resolve the issue. If the steps don't help, call HP directly to see what your options are.
Re: HP Officejet Pro 8500A not printing from black cartridge
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Have a great weekend
R a i n b o w 7000I work on behalf of HP
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HP Officejet Pro 8100 - Not Printing

New HP Officejet Pro 8100 - driver installed for wireless network printing.
Printed Test Results - "No Problems Found....successful setup of your wireless printer".
However, when I try to print I can see the request in the print screen, but it says "Print file was not accepted". This is happening from the computer the driver was installed on (Mac OS X Ver 10.8.4.
When I try from another iOS device, I can see the printer, and can request the print job, It says its sending to the printer, but the job never shows up in the print que and doesn't print.
Help!!

What router? Have you restarted it?
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I am employed by HP

HP officejet pro 8100 not printing documents when asked, and slow to respond.

My Officejet Pro 8100 has allways been used wireless. It allways had a lag when asked to print and producing the document. Often the unable to connect to printer message comes up, then shortly latter it started to print.
We have now switched to Vergin Media ISP. The printere was set up to the new network as before no problem. The router is lacated downstairs by by our TV where the cable enters the house. Our 2 pc's are now wireless due to this (one windows XP and one Windows 7). Then there's Ipads etc.
Conectivity is not a problem the pcs are located in our study with the printer upstairs. My Ipad works in the Garden so theres plenty of range. All devices are on the same conection.
The problem with slow printing is now worse. Ask to print and often nothing happens. Switch printer off/on and it may print the last comand of not. It may accept the next command to print or not. Indescrimnently it may print 'misssed prints' at any time.
Basically it cannot be relied on to print when asked to, really frustrating!! The printers wireless indicator is lit its conected to the network. Any ideas as this is a real pain. Remote printing from a phone is a no go as it probably wont happen.
We need to print and it happen.

Hello @Ants9,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the slow printing issue that you're experiencing with your networked HP Officejet Pro 8100 ePrinter from your Windows computers and other devices. I understand that this issue began with your original router and now is occuring with your new network. I am going to run you through some troubleshooting steps below to resolve this issue.
Step 1: Run Print and Scan Doctor:
To verify that your printer is properly detected on your Windows XP and Windows 7 computers I would like you to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computers and 'fix printing' issues for you. Should any driver, connection, or software conflict be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
Please click here to download the HP Print and Scan Doctor Tool. Please download this Tool on your Windows XP and Windows 7 computers.
Once the Tool has completed, please test printing again. Should the issue persist, please proceed to the next step.
Step 2: Powercycle Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minutes, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few minutes the internet connection will return. Please check on your Windows computers and ensure that you're able to browse to websites before continuing. Once the network is up and running again please test printing to check the printing speeds.
Should the issue persist, please proceed to the next step.
Step 3: Update Firmware:
There is chance that corrupted programming in your printer could be causing the slow printing issue. Therefore, I am going to have you update the Firmware Version on your printer.
Please click here to download the latest programming on your printer. Once the website opens select the Download button on the top left. Follow any onscreen instructions to send the Firmware Update to the printer. This update can be run from either the Windows XP or Windows 7 computers.
Please test printing again to verify if everything is now working as it should be.
Please respond to this post with the result of your troubleshooting. I look forward to hearing from you!
X-23
I work on behalf of HP
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HP Officejet Pro 8100 - trouble printing from the web

The printer prints just fine however it will not print from certain websites. I get a message to choose a printer or setup a printer and when I choose the printer to print from it will not acknowledge it. Any help would be greatly appreciated.
Thanks

Hi Bridge0328,
I see that you're having problems printing from websites. I have a couple of questions for you.
What browser are you using?
What operating system is your computer?

HP Officejet Pro 8620 not printing from internet-connected to wifi

My HP printer is connected to my wifi. Settings are correct and shows printer is connected to wifi. Printed fine for a week from the internet, now won't print anything from internet or my email program. Prints fine from Word, Excel and other programs on my pc. How do I get my printer to print from the internet via wifi if it's already connected and computer and printer show it's connected?

Hi @Al4715, I'd be happy to help you print from your internet and emails again! What browser are you printing (trying to print) from? Once you have determined your browser and version, please click the appropriate link below for instructions to clear your cache and cookies.
Internet Explorer 11
Internet Explorer 10
Internet Explorer 9
Internet Explorer 8
Internet Explorer 7
Internet Explorer 6
Mozilla Firefox Support
Google Chrome Support
Please let me know if you can print after you have cleaned up the browser a little. Thanks, I look fowrard to hearing from you.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

I would like to use my HP officejet pro 8600 and HP officejet pro 8100 for printing envelopes

I would like to use my HP officejet pro 8600 and HP officejet pro 8100 for printing envelopes.

Hi there cv4928,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using and what application will we be printing from?
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Will my hp officejet pro 8600 plus print from my ipad.

will my hp officejet pro 8600 plus print from my ipad.?
This question was solved.
View Solution.

Hello,
Yes. Try following the instructions here http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02623193&cc=us&dlc=en&lc=en&jumpid=reg_r1002_us...
If that does not help, let me know and I will see what I can do.
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HP Officejet pro 8500a not printing black

HP Officejet pro 8500a not printing black, we put new cartridges in two times, we replaced the printer head. If I change the document to a blue color, it will print that.

Hi Martymartin,
Welcome to the HP Support forums. I gather that your Officejet Pro 8500a will not print black ink but will print blue ink.
I have included a document with trouble shooting steps to take to help resolve this issue. If the steps in your document don't resolve the issue please call our technical support at 1-800-474-6836 if you live in the USA/Canada region. If you live outside the USA/Canada region please click the link below to find the Technical Support number for your country/region.
Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages
Hewlett Packard Technical Support
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Officejet Pro 8600 Plus, printing from web cuts everything off on right side

Hello,
I am having a problem with my HP Officejet Pro 8600 Plus cutting of everything ont he right-hand side of my pages when i print anything from the internet.
I am currently using Windows 7 and I am printing from Firefox.
I use Gmail and anything I print from there does the same thing. I see on several other posts here that they tell people to go to the File menu and choose preferences, but when printing from Gmail, I do not see anywhere that has a drop-down File menu to choose from. I also see several people saying to choose landscape orientation to print, however it still cuts off the right side when I choose the landscape option.
When I print from Gmail I am just hitting the printer icon on the upper right corner of the email itself (when you put your mouse over the icon it says "print all"), or I click on the drop-down menu under that icon and choose "print".
When I am trying to print some web pages, I can hit the download arrow to the right of the google search box and then print the downloaded page instead. This usually corrects the problem, but sometimes when I try to download a page, it says there is nothing to download.
Any help you can offer would be greatly appreciated!!
Thank you,
Steel

Hi @steel13
Since the issue only occurs when you print from Firefox, I feel it would be most beneficial if you reach out to Mozilla.
You might first consider resetting Firefox print settings; Fix printing problems in Firefox.
Best of luck.
- In support of Movember
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

OfficeJet Pro 8610 Not printing certain documents

My 8610 OfficeJet Pro is set up ALMOST perfectly. It prints almost all documents including email, word, website info, etc. HOWEVER, it will not print certain .pdf files and Word documents with Drawing Tools using within them. I have run every test & shows successul setup of wireless printer. I also did the HP Print & Scan troubleshoot in which the program found any problems & Fixed them. I did not hook up the Fax part of this system. Otherwise, all parts are working fine. However, in trying to get it to work I have disabled my Print from phone as well. It was working prior to trying to print a document with Drawing Tools & changing settings on the printer to try & get it to work. It is showing me it is connected but my phone is not recoginzing the printer. When I try & Print the document with the Drawing Tool within it, it sends it to the printer, and printer shows "Printing Report", But nothing happens.

My 8610 OfficeJet Pro is set up ALMOST perfectly. It prints almost all documents including email, word, website info, etc. HOWEVER, it will not print certain .pdf files and Word documents with Drawing Tools using within them. I have run every test & shows successul setup of wireless printer. I also did the HP Print & Scan troubleshoot in which the program found any problems & Fixed them. I did not hook up the Fax part of this system. Otherwise, all parts are working fine. However, in trying to get it to work I have disabled my Print from phone as well. It was working prior to trying to print a document with Drawing Tools & changing settings on the printer to try & get it to work. It is showing me it is connected but my phone is not recoginzing the printer. When I try & Print the document with the Drawing Tool within it, it sends it to the printer, and printer shows "Printing Report", But nothing happens.

OfficeJet Pro L7680 not printing the colour red: it comes out as brown

Running Windows XP. OfficeJet Pro L7680. Using HP inks + quality paper.
Model number CB038a
The colour red is printed as a distinct brown. All other colours/shades/tints/alignments etc are absolutely fine.
Have done the obvious: changed cartridges for brand new ones.
Cleaned printheads
Dignostic page: suggests all ok (good printhead health)
The actual quality of print is good in all respects on the test patterns other than the colour red is printed as brown.
Help gratefully received.
I've always used HP printers and this is a new one on me!

Hi wafflycat, if you reckon it's a cartridge issue then best bet is to contact HP phone support for a replacement....
Phone No.s
http://welcome.hp.com/country/us/en/wwcontact_us.html
Cartridge Warranty
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00206040
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Officejet 4500 will not print from internet.

Printer will only print e-mails, will not print anything from internet. "Unspecified error, Line 2107, Char1, Code0 res://ieframe.dll/preview.js" appears when ever I try to print from internet.

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it. Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
2) Select each printer profile for the printer with an issue, then select remove device/printer.
3) Reboot
4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)
5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
6) Test by printing google.com (uses very little ink when the test page comes out).
Let me know if you have any questions or issues.
Thanks,
Dan
I work for an internation tech company and personally perform thousands of computer repairs a year. I'm based out of the US working for a US company, and have been working on computers for over 13 years.
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OfficeJet pro 8600 not printing for USB attached WIn7

I have an OfficeJet Pro 8600 Attached to Win 7 Dell with USB cable. It scans very well but most of the time when you go to print, it thinks the USB device has timed out and it gives me garbage about where to send a fax to?
I have other computers runing XP that are Wireless devices, and they take longer but print every time something is sent to them.
This connection is 3' away and the printer default & only printer for Win 7 machine. Under printers and devices it always sees the printer.

Try to run the Print and scan doctor and check the results.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03275041
Also, see if you can get another USB cable. Let me know the results.
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HP Officejet Pro 8100 not printing from PC

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