HP Officejet Pro 8500 A909g Series Print error

My printer worked fine just last night, now this morning I get error messages in the print queue. I have been searching for a solution all morning and still haven't been able to fix the problem. I have uninstalled/reinstalled the printer, checked to see if all drivers are updated, checked the usb connection, restarted the print spooler, as well as make sure the print queue is empty, and I still get this problem. I can print a self test page from the printer itself, but not from my computer to the printer. The copy section of the printer works fine as well.

I know this is an old post question, but i will answer it because this might help others searching anew.
If you are connected wirelessly, check your modem/router. An outmoded router will give you a world of trouble - as it did for me. I suffered with this printer for many years, and solved the problem by reconfiguring the printer to NEVER go into sleep mode, and giving it a static IP address. WHile this is fine for 8500s and older printer, the new 8600 series does NOT allow you to by pass sleep mode now - you get 15 minutes on, max, so this is not a good solution for any newer printer.
A new modem from my ISP and a new external router (netgear nighthawk) solved my problems immediately. The printer sleeps, it wakes up, no installing/reinstalling software, etc. It's easy. Printer is never offline, never lost. I got this solution from a smart HP techie in Ontario, Canada and I wish I had called when I first bought my 8500 as it would have prevented a lot of frustration. Modems/routers are changing all the time, so a 2 year old modem-router combo was problematic. If you are suddenly having problems with your printer, it's probably because your router has become outdated.
One more thing - if you are still having problems with a new router, disable your firewall system and then reinstall the software. I had to do this with one of my computers, but not all (and I have no idea why the difference).
The only issue with the tech help is the limited timeline of 1 year from purchase date. After that you're on your own. I was told that HP has just a smattering of people manning the forums, but a boatload manning the phoneline help. They use LogMeIn123 technology to physically take over your computer and look at the settings for your printer. Much easier than forums or DIY help.

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Constant Printing Restart on a networked HP Officejet Pro 8500 A909N Series printer

Hello,
I'm curious if anyone has run into this problem before. I have a HP Officejet Pro 8500 A909n Series printer that I have setup as a network printer. This has been accomplished through a print server.
I installed the printer's drivers based upon the cd that came with the printer, in the box.
The problem is that whenever a user prints, say it's a simply one page document... the printer will repeatedly print that single page until it runs out of paper. I have stopped/restarted the print spooler. I've rebooted the printer and the print server. I have deleted the drivers and readded them. I've tried installing drivers from HP's website and then installing those. I have attempted to delete the printer from the server and start from scratch.
When I monitor the print queue, I can see the service restart after each document prints. I can't figure out how to get this to stop.
Does anyone have a suggestion; or has anyone run into this problem? I'm not sure which forum to put this in. I chose the Networks/Wireless forum, even though this is running on a wired network with wireless disabled.
I certainly appreciate any asistance.
-Craig

It ended up being an issue with the port. I had used the same port as the last HP printer that I replaced. This printer needs to run on a TCP/IP port, and not an HP port.
Problem solved.
Oh, and it was wired, with wireless disabled.

Printing with HP Officejet Pro 8500 A909n Series Printer & Apple Air Print

I am trying to use my IPad and print from it through Air Print.
Has anyone had any success in printing from an IPad, using the latest Apple IPad operating system (iOS 4.2) to an HP Officejet Pro 8500 A909n Series Printer?
The documentation from Apple indicates compatibility with:
HP Officejet Pro 8500A e-AiO HP Officejet Pro 8500A Plus e-AiO HP Officejet Pro 8500A Premium e-AiO
Will the 8500 A909n work?
Thanks.

Hi,
Airprint is not supported for HP Officejet Pro 8500 A909m Series.
Thank you.
I am an HP employee
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I want to connect a HP Officejet Pro 8500 A909g series wireless . I have a PAce wireless router .

I want to connect a HP Officejet Pro 8500 A909g series wireless to my MAc. I have a PAce wireless router . I can not do please can someone help me?

Read this: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03112838&tmp_task=solveCategory&cc=us&dlc=en&la...
It says its for ATT service, but really it is for the same router that Pace uses.
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I am employed by HP

New IPad airprint does not find Officejet Pro 8500 A909g series with DLM1FN1006BR firmware

Does the Officejet Pro 8500 A909g seriea with DLM1FN1006BR firmware accommodate airprint on the new IPad? If not, is there some fix?
This question was solved.
View Solution.

No, your printer is not AirPrint capable and cannot be. You can try other printing apps, like HP's ePrint Home & Biz.
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I am employed by HP

HP Officejet Pro 8500 A909g series wireless is only printing pink after all inks have been replaced

I have changed all ink cartridges twice and it is only printing print and not entire page. I have cleaned printhead, replaced all cartridges twice, aligned. Shows on screen that all ink cartridges are full except on upper corner it is showing ink 1/4 full.

Hi @vspivey,
I understand your printed output is pink instead of black despite your efforts so far. I would be happy to help you from here.
Although you have already cleaned the printheads, and changed cartridges, the following document might be helpful; Fixing Print Quality Problems for the HP Officejet Pro 8500 Premier (A909n) and 8500 Wireless (A909g....
If the issue persists, you might consider calling us. We can check the price and availability of replacement printheads, and/or discuss the option of a newer printer model. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Best of luck!
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HP Officejet Pro 8500 A909g Series capable of printing labels on the CD?

I have Sure Thing label software that can print label information on a printable CD if the printer has the capability. Not able to find any HP doc confirming whether it does or does not. Anyone know for sure? Thx.

Hi,
No, it can NOT print on printable CD/DVD's:
http://h10010.www1.hp.com/wwpc/ca/en/sm/WF06b/18972-18972-238444-3328086-3328086-3752454-3752460.htm...
Regards.
BH
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HP Officejet Pro 8500 A909g Series

Color balance is wrong and changes partway through printing.
I am getting a color shift midway through printing a contact sheet; sometimes later in the printing sometimes earlier, but partway. It starts out OK; then goes south. Too much cyan gets into the prints when it goes wrong (this has happened other times and at other times it can be different colrs going wonky). I have never been able to "fix" this. I spend lots of ink and paper aligning, adjusting, and Lord-knows-what-else, only to get frustrated, stop using the printer for a few weeks and pull out my HP 470 (which has its own problems). Then when I get the patience to try again, it is suddenly performing OK (it has never performed well, OK is the best I hope for.
So this time, I have replaced the inks, and, as recommended, replaced the MC printhead. Did the alignment and other checks and bingo...problem with the first page. Test pages all print out just fine.
Tired of this boat anchor...

Oh, using iMac with OS 10.9.2. Trying to print from Adobe Acrobat Pro. The printer will not work with Illustrator or Photoshop...never has.

Wireless problems on HP Officejet Pro 8500 A909g Series

Good morning I was wondering if somebody could help me with this issue. I have done some testing and here are my results with some background.
My printer is wirelessly connected to my router, other machines are either wired or wirelessly connected to the router. I can print from a machine that is wired to the router (which is then wirelessly connected to the printer). However I cannot print from a machine that is wirelessly connected to my router (and then again from router to printer).
I am assuming it's some sort of router problem and the only place I can think of to check is under MAC address control on which the printer is included.

Would appreciate insight off someone who has had similar problems. It's not the printer. I believe the problem lies with the router.

HP Officejet Pro 8500 A909a Series - printing question

I have a problem with a printing application within QuickBooks and I need some help. I can print anything in QuickBooks except for deposit slips. I can print checks, invoices, reports, deposit summaries, and anything else in QuickBooks. Any reason why? I recently bought this new printer (Dec. 2010) and have had no issues except this one. Please help!!
Thank you in advance for your help.
Lori1007

I have a print problem that I've not seen addressed anywhere else on my OJ A909a printer.
To conserve ink usage I print most everything in the draft mode using the black ink only option. Recently I've noticed that my printer misses printing a few characters on 2 or 3 lines in the upper right area of every page. If I try the "normal" or "best" modes the same area will print ok sometimes and smudgy other times. All 4 ink cartriges are new and purchased from HP directly. I'm assuming that if this was a printhead problem that it would show up in other places as well. I am still using the original printheads that came with my printer when i purchased it in Aug. 2009. The HP diagnostic tool found no problems at all. Does anyone have any ideas about this. My HP Warantee has run out but my Staples extended warantee is still in force so I'd like to resolve this ASAP or return to Staples for action. I am new to this site/forum and thank you, in advance, for any suggestions / solutions you offer to me..
Bob

HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

Printer won't print yellow. No error messages. Cartidge not out of ink, but did put in a new one and still won't print yellow.

Ok SLU87...here are some steps you can take that should help with your Officejet Pro 8500 A909g not printing yellow:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01980797&tmp_task=solveCategory&cc=us&dlc=en&la...
Let me know if it helps or not.
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HP Officejet Pro 8500 A909g Wireless - Can't Clear Print Que - Vista SP 1

I have an HP Officejet Pro 8500 A909G Wireless printer which is set up wireless through a router. Used to be able to print to this printer from any computer in the house except now. I tried to print a document from my HP Pavilion laptop to the printer; it didn't print. I tried multiple things, didn't work, so tried cancelling the document from the print que. For 2 days now it has the print que has showed this document as "deleting", pages 6/2, shows date and time of request to cancel print job. I went into Control Panel, right-clicked on the printer and chose "cancel all documents" and the print que still shows this document as deleting. No ability to cancel printer job from the physical printer itself. I've tried restarting the computer to see if it would clear the que; it doesn't. Read through previous posts and tried several of the suggestions; nothing works. Can no longer use this laptop to work and print. HELP! Vicki

I have had to delete the printer, search for it again, and re-install it!

HP Officejet Pro 8500 A909g seems to destroy printheads

My wife and I have identical “HP Officejet Pro 8500 A909g Series” (S/N: [Edited for Personal Information] for my printer) printers bought within several months of each other. We have owned the printers since late 2009.
My printer quit printing cyan completely and magenta partially. I replaced both ink cartridges, which did not fix the problem. I then removed the printheads and cleaned the electrical contacts with denatured alcohol and also cleaned the contacts in the printer. This did not fix the problem either.
So I “borrowed” the printheads from my wife’s identical printer and placed it into my printer. That didn’t fix the problem either. When I put the borrowed printheads back into my wife’s printer, it immediately displayed the same symptoms as my printer (it wouldn’t print cyan at all and partially did not print magenta.
The “Self Test Diagnostic Page” of both printers state that the printheads are “Good” in both printers.
During the “Align Printer” task, the LCD on the printer displays a message indicating that the printhead(s) are bad.
Question: is it possible that the printer itself is faulty and causing the printheads to permanently not work correctly?
Second Question: If my printer is bad, what other similar models of all-in-one printers use the same ink cartridges?

Hello Neil-in-Tucson,
Welcome to the HP Forums.
I see that you are having an issue with the Printheads on your printer.
Are you seeing any error codes on the printers display screen?
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you like, you can try calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here. They will be able to get into more detailed troubleshooting.
Thanks for your time.
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W a t e r b o y 71
I work on behalf of HP

HP Officejet Pro 8500 A909a Series leaks ink in the front right corner.

My HP Officejet Pro 8500 A909a Series Printer is leaking black ink in the front right corner of the printer. Leak seems to be very slow. I also can't find any documentation on how to take the bottom portion of the printer apart to investigate the leak.

Welcome to the HP Community @dtr00 ,
I saw your post about the black ink leaking in the front right corner of your Officejet Pro 8500 model. As we do not have service guides to help you disassemble the unit, and don't recommend it, I would suggest calling us directly to see what your printer options are with HP.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Enjoy the remainder of your day!
R a i n b o w 7000I work on behalf of HP
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Printer keeps printing (HP Officejet pro 8500 A909g)

I'm currently running a HP OfficeJet Pro 8500 A909g wireless all-in-one printer off a wireless network - my laptop running Vista Basic.
My printer has started the Christmas season by printing the document I send to it repeatedly... whether this is a windows problem or something specific to the printer I don't know - has anyone come across this before?
There are no error messages on the printer, it's just happily printing page after page... (until I kill it in the print dialogue). Advice appreciated! :-)

I am having this very same problem and have been chasing it since August. Here are some of the characteristics I have notices:
- I have several machines attached to this printer. All of them using the wireless connection. It only happens in Windows Vista (Home premium in my case). All my windows machines do not have this problem at all
- No multiple copies option has been setup
- Seems to happen with Windows Office applications (Word, ppt, publisher), Internet Explorer, and .pdf files. In the windows office, my word and power point are version 2002 SP3. Publisher is version 2003.
- I have installed, deleted, re-installed drivers several times with no luck
- I uses A909n (8500 premier)
- Files might or might not reproduce the problem. I can print the file and it will give me multiple copies. I can then close and immediately open and print and I will not get multiple copies
- In my case the number of copies seems random. Usually in the 6-12 copies range
How do I live with this? Well it annoys me, but when I print if I notice that I am getting multiple copies, I go to the printer queue on Windows and delete the job. Since my main computer is XP, the problem is not so huge, but my wife's computer is one of the vista computers and she likes to abuse her "IT guy" (me). So it is certainly an annoyance. I am convinced it is the printer driver, but I cannot prove it.
Anything you want me to try, I would be willing to (except re-install windows... I ain't doing that for a printer).

HP Officejet Pro 8500 A909g Series Print error

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