HP Officejet Pro 8500 A910 - Cannot print wirelessly

Hello.  I can not print wirelessly.  I have tried all kinds of troubleshooting.  I uninstalled and reinstalled the printer.  I have tried to print from multiple computers.  I have disabled and reenabled the Microsoft firewall.
I reset the printer to the original specs, and reconnected to the network.  It says it connected fine and it printed out a successful connection page. 
I ran the HP Print and Scan Doctor which says there are no issues with the printer or connectivity.
However, whenever I try to print any document (even a test page), the printer reads "Now printing" and just hangs for hours.  No documents print out. 
My set up is
Windows 7
Two IBM laptops, 1 HP laptop, 1 CyberPower PC
Netgear WNDR 4000 N750 Wireless Dual Band Gigabit Router
Connected on WPA(2) wireless home network.
Please help.  I am at a complete stopping point.

First, restart your router and make sure that it has the latest firmware.
Next, check your anitivirus - if it has a firewall, disable it.  Windows firewall is rarely a problem.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

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    install full feature driver from HP website...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
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    Happy Troubleshooting : )

  • Officejet Pro 8500 A910 Not Printing & Heads won't clean.

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    Hey there Trubbs,
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Officejet Pro 8500 A910 won't scan

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  • HP Officejet pro 8500 A910 won't print wirelessly

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  • HP Officejet Pro 8500 A910 printer/scanner/fax

    Dear Forum,
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    Welcome to the forums Joanda!
    I saw your post about the issues you are having with scanning and would like to help!
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     HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g
     HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n
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    Thank you!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Printer problems with Officejet Pro 8500 A910

    Dear all,
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    Hey Onno,
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    Jason
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

  • My HP Officejet Pro 8500 A910 will no longer print aqua.

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    Hey @CWickstrom ,
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    I recommend calling HP Technical Phone Support for this issue I believe you will be given options and help I can't.
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    HP printers generally have a 1 year warranty from their purchase date, you can verify the warranty using the following link if you would like; warranty check.
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    I worked for HP.

  • HP OfficeJet Pro 8500 A910 - Unable to get it to copy, receive a fax, scan, or print

    Dell Studio
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    ==============================
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    Hi monkplayer,
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    {I work on HP's behalf}

  • Hp officejet pro 8500 a910 does not give me the option of printing in black and white

    Hello,
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    This question was solved.
    View Solution.

    Hi,
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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Officejet Pro 8500 A910 - all new ink cartridges​, black and blue ink not printing?

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    Welcome to the forums @corAtrum1 ,
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    Have a great day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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