HP OfficeJet Pro 8500 was not printing.

HP Officejet Pro 8500
It started nothing was printed on a paper.  Completely white not even a hint of ink. 
Ink level were all low.  I bought new black and color cartridges and changed it all out.  I unplugged all wiring for 24 hours.
I reconnected all wiring.  Reboot.
Now the printer screen said alignment failed.  Refer to device documentation for details.
I don't know what to do now.  Help!

Hello,
Please click HERE to access the steps that should resolve the issue .
Regards,
Jabzi
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Although I am an HP employee, I am speaking for myself and not for HP.

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    Hey , Welcome to the HP forums! I hope you enjoy your stay here. I see that you are having some issues with printing from your Officejet 8500A. I can help with that. This document outlines how to troubleshoot print quality issues with your printer. If that fails then this document will assist you with cleaning the printhead. If after following those documents then the printer itself is going to need to be replaced. You can contact HP support by clicking on this link. On the next page scroll to the bottom and fill out the form. When that is completed you will find some information on how to contact HP directly. If this resolves your issues then please let others know by clicking on Accept as Solution below my post.
    I hope this helps and I hope you have a great day!

  • Hp officejet pro 8500 will not print alignment page

    Hi, I saw that others on this thread where having similar problems and I was wondering if anyone could help.
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  • HP Officejet Pro 8500 will not print documents/reports for Quicken 2008

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    Message Edited by Tiger-Pope on 10-28-2009 03:38 PM
    This question was solved.
    View Solution.

    Tiger-Pope wrote:
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Officejet Pro 8500 does not print

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    Hi @Chip-Colorado ,
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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • HP Officejet Pro 8500 won't print yellow. No error message. Cartridge not out of ink.

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    If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

  • Constant Printing Restart on a networked HP Officejet Pro 8500 A909N Series printer

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    It ended up being an issue with the port.  I had used the same port as the last HP printer that I replaced.  This printer needs to run on a TCP/IP port, and not an HP port.
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    Hi,
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    I am an HP employee
    **** Please mark the post that solves your problem as "Accepted Solution" ****

  • HP Officejet pro 8500 won't print and keeps asking for a proxy setting. Help.

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    Hi,
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    I was an HP employee
    Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may select the "Kudos" button on any helpful post to give that person a quick thanks.

  • I cannot get my new hp officejet pro 8500 a910 to print through my vmware fusion over my imac

    i cannot get my new hp officejet pro 8500 a910 to print through my vmware fusion over my imac's airport. My mac prints to this fine and the windows thinks it is printing but nothing. Please help with any suggestions.

    install full feature driver from HP website...
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
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    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • My HP Pro 8500 will not print in blue. All new cartridges installed.

    My HP Pro 8500 will not print the a blue color, it comes out pint where it should be blue.  Installed all new cartridges and still does the same thing.

    Hi Calabasas,
    Welcome to the HP Forums!
    I understand that your printer is experiencing a defect in the print quality, and I would be happy to assist you!
    Please follow this document on Troubleshooting Print Quality Issues. If you have completed all of the steps in troubleshooting and the blue still comes out as pink, please call our technical support at 1-800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
    http://www.hp.com/cgi-bin/hpsupport/index.pl
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    Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • HP OfficeJet Pro 8500 won't print if one cartridge is empty?

    Hi, 
    I have an OfficeJet Pro 8500 printer. I  woudn't really need color printing. My yellow catridge run out of ink, and the printer woudn't allow me to print at all since I don't purchase a new cartridge. If it's true, quite sad from a company that is "committed to providing quality products in an environmentally sound manner".
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    The Officejet Pro 8500 pigmented ink (like paint) and a separate printhead and ink supplies with plumbing to connect them.  Some color ink is required to keep the printheads from clogging.  
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    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Officejet Pro 8500A is not printing with Yellow cartridge. Full cartridge and good health ...

    I have an OfficeJet Pro 8500 which is not printing with the Yellow cartridge.  Printing with the Cyan, Magenta, and Black cartridges is fine.  Diagnostics show all cartridges properly installed and having adequate ink supplies.I replaced the Yellow cartridge with a brand new XL cart, but to no avail.  I cleaned the orifice with Isopropyl alcohol and a cotton swab, thinking perhaps there was some dried ink or an impurity there.  The problem still exists.There are no error messages, either via software or at the printer itself.  The printer is out of warranty (imagine that!).I have used HP products for well over 15 years, partly because HP support has been historically excellent.  After reading some of the posts on these forums, it seems that HP has allowed their support quality to diminish - significantly.  I hope that is not the case in real life.Any ideas out there?

    I am having same problem. OfficeJet Pro 8500A Premium.  Not printing with Yellow. First replaced Yellow cartridge with new, then spoke with HP Support yesterday and was told that the Black and Yellow Printhead must need to be replaced, at a cost of $49.  New Printhead arrived today, inserted and still having same issue with YELLOW! So, for the cost of a new Multi-Pack of print cartridges (which had the Yellow I used to replace the low ink), and the new Printhead, I could have purchased a NEW CANNON PRINTER.  I have used HP Products for over 20 years - both professionally (HP Plotters) and at home (always HP Printers, Scanners, Multi-devices, etc.  I am VERY frustrated!

  • Officejet Pro 8600 will not print multiple copies

    When I first set up my HP Officejet Pro 8600 I could print multiple copies.  Not sure when, how, or why but I can no longer print more than one copy of any document at a time regardless if it is one page or 100 pages.   I tried to update the drivers but the update failed as it said it could not uninstall the printer. When I did the error reporting it said there was no solution.
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    This question was solved.
    View Solution.

    Since the drivers and software refuses to update automatically, force it to. Uninstall all of the printer software and install it back using a fresh download. That will ensure that you have the latest driver and software for the printer installed and eliminate the need for updates for a while. I'll link them below. If that doesn't fix the problem with multiple documents not printing, try using an alternate driver for the printer. I'll link those instructions below. Let me know what happens.
    HP Officejet Pro Full Feature Software and Driver
    How to Assign Alternate Print Drivers in Different Versions of Windows
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • Officejet pro 8600 will not print card stock

    I just purchased the Officejet Pro 8600 and cannot print card stock.  I read another HP troubleshooting page and tried to run 100 copies of blank paper through to "calibrate" the printer as suggested by HP technical support.   There was a suggestion to disconnect the tray 2 paper tray but I also don't a tray 2.  Any suggestions?  I print card stock regularly.

    Hi breannemk,
    Welcome to the HP Support Forums! I understand you are not able to print card stock on your HP OfficeJet 8600, can you please let me know the Exact model of 8600 you are using as well as the Operating system you are running. Do you get error messages when you try to print them, if yes, please let me know the error messages you run into?
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    Thank you,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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