HP Officejet Pro 8500A Periodically resets itself

About every 20 minutes the screen on my HP Officejet Pro 8500A goes blank, then redisplays, followed by the carriage shifting sounding like the printer is resetting itself to print a job. I'm set up on a WiFi connection and have no screen blanking set. This resetting is VERY disconcerting as it happens with no warning. How can I stop this periodic reset?
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Hi HevnLgh,
I completed all of the steps you recommended and they did not solve the problem. However two days later the problem has disappeared.
The problem was not that the printer was powering off. Also it was not connected to a computer in any manner other than WiFi, though it did have a phone line connection to send/receive FAXes. The printer display was blanking for a few seconds, followed by redisplay and carriage movement that sounded just like when it was getting ready to print. However no printout resulted, nor was there any print job pending.
Now the display goes dim periodically for a few seconds, but comes back on. However there is no longer any carriage movement or other noises. Since the sudden noise was always the annoying factor I'm satisfied that the issue is resolved.
Hwedhlor

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HP Officejet Pro 8500a plus Full-full Reset

I have this same problem:
http://h30434.www3.hp.com/t5/Other-printing-questions/HP-8500A-premium-a910-The-touch-screen-will-re...
i tried partial reset and semi-full reset but doesnt work for me,i hope someone knows a way to do a full-full reset like this:
http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/Officejet-8500-reset-help/m-p/170462
but for my HP Officejet Pro 8500a plus
Thanks for support
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I am still having this problem with my printer. It worked for a few months just fine, now it hangs every time it sits for more than a few minutes.
{Content Removed: Confidential information}
When I do this, nothing happens. If I press & hold the power button the power light comes on, but the screen stays blank. Pressing the button combos you suggest on the blank screen does nothing. Am I doing something wrong?
UPDATE:
OK, I got into the menu. I didn't have to do the 5 second power button thing. {Content Removed}
I have been playing around in this new menu and have discovered that if I place the printer in MFG mode, it responds and prints even after going to sleep (but the print quality is bad). When I place it back in USER mode, it goes back to not printing after a few minutes. For now, I am just running the printer in MFG mode unless I need to print something with high quality. I really hope they can get a firmware update to fix this thing or it's going to be my new boat anchor soon.

HP Officejet Pro 8500A Plus requires resetting between each print or copy task

HP Officejet Pro 8500A Plus or HP Officejet Pro 8500 A910
Windows 7 Home Premium operating system
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Hello-
Make sure printer firmware is up to date.
http://www.youtube.com/watch?v=qZBhl0eMBPs
Also, plug printer directly into wall outlet.
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Thank You,
Donald

HP Officejet pro 8500a prints endless stream of un-ordered blank sheets with one character on them

My HP Officejet Pro 8500a worked fine until about 2 weeks ago (it is about 3 months old). It began printing endlessly (during a period that no documents are being sent to the printer - I want to be clear this is not in regard to ORDERED documents from any of the computers). It prints out a sheet of paper with a D in the first character spot in the left top corner, then spits out the paper. It keeps going until it runs out of paper. The only way to stop it is to 1) turn it off 2)keep pressing the "cancel print" button (every 5-10 seconds) or 3) take out the paper. This of course is a hassle because while actually trying to print a document (which does come out fine), we have to load fresh paper and lose several pieces while the printer continues it's freak out before printing our ORDERED document.
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Let's start by resetting the printer. Turn it off, hold the # and 6 keys while and a bit after turning it back on.
What router brand/model are you using? What operating system on your computer?
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The fact that it was solved and then came back points to some (unknown) issue with your Mac's software.
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GOT A HP OFFICEJET PRO 8500A PLUS; I MUST RE-ENTER WIRELESS SETTINGS EVRYTIME I USE IT??

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This is strange. Does the printer ever lose power?
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I am employed by HP

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Hi craigranderson, and welcome to the HP Forums.
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Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Thank you for your suggestions. I appreciate your help.
I had previously verified that the wireless radio was on. The wireless radio test report confirmed it was on.
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http://www.ehow.com/how_8265636_set-officejet-pro-8500-a909.html
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Hi,
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Touch the Right Arrow ( ) on the product's control panel to display the second navigation screen.
Touch the Network icon ( ).
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Regards,
Shlomi
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HP OfficeJet Pro 8500A Plus - Wifi connection keeps being lost??

Hi - please can someone help?
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Hi,
Please refer the link below to troubleshoot the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&ju...
Although I am an HP employee, I am speaking for myself and not for HP.
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HP Officejet Pro 8500a software stalls after printing one document,

Hi, HP Officejet Pro 8500a, Product No CM755A. It used to work well, but now I can't rely on it to print more than one document. If there is a delay of several minutes before I try to use it again, then no print occurs: the screen on the printer says e.g. 'copying document' or 'printing page 1 of 1', but the printer makes no sound and stays at that stage for ever.
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Hello Rtdnorseman,
Thanks for the post. It is possible to reset the printer to clear some of these issues. I've included a link below that walks through the steps. Also, ensure that you are plugged directly to an outlet, not into a power strip or surge protector. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03177455&cc=us&dlc=en&lc=en&product=4083969&tmp...
I worked for HP but my posts and replies are my own....Thank you!
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EPrint for HP Officejet Pro 8500A works, but ePrint account closed my sign-in

I have been using ePrint with my HP Officejet Pro 8500A for 2 year and it works great. After the latest software update, I tried to log in to my ePrint account to add another authorized user, but the system has forgotten my E-mail address. I know I am using the correct E-mail address, because I get HP mail reminders for my printer at that address and it is the only one I use for business, but I can't even trigger a forgotten password because the new ePrint says I don't exist.
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This question was solved.
View Solution.

Hi David,
Click the Forgot Password link on the Sign In page and provide your emai address to reset the password.
https://h30495.www3.hp.com/user_login?next=%2Fc%2F46193%2FUS%2Fen%2F
If the email address is not recognized, try resetting the password through the HP Snapfish site.. that may work if the accound has been marked to be associated with HP Snapfish during the registration:
http://www1.snapfish.com/snapfish/forgotpassword/module=true
Last but not least, you may migrated your account with the new HP Connected service, then you may try retrieve your password below:
https://toran.hpconnected.com/oauth/ui/resetpwdpage
The sites above should cover any possible account association and I believe that one of them should recognize your email address and allow resetting the password.
Shlomi
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What do I do when I get the message my printer is not connected? HP Officejet Pro 8500A e-All-in-One

What do I do when I get the message my printer is not connected when I want to print wirelessly.? HP Officejet Pro 8500A e-All-in-One. I have a macintosh computer using snow leopard. I have used the printer for 6 months. Nothing has changed. I shut off the printer and turned it on. The internet is working altough I will turn it off and on. What do I do next? Thank you.

The easiest and fastest thing for you is to reset the printer to its defaults and then just install the printer again following the instructions in the manual when you received it. If you don't have these you will find this on the HP web site.
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Hp officejet pro 8500a - could print wirelessly previously, but now does not print documents.

Our HP Officejet Pro 8500A was successfully networked via our wireless network to both computers in our household. We were able to print from both, as well as IPod Touch. We have not changed any settings, etc.; however, the printer is no longer printing.
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Connection Error
The printer was unable to connect to the server. Check your internet connection and try again. Would you like to retry?
When we retry, it just brings the error message back up.
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Sorry that you are having a problem printing.
Can you print a self test page or printer status report from the printer itself?
Do you get an error message when you try to print?
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HP Officejet Pro 8500A Periodically resets itself

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