HP Officejet Pro 8500A will not stay on line

I have configured my pinter with a static IP adress. The printer was found on my laptop wireless and I printed ok and also made a scan. But every couple of minutes the printer gos offline and cannot be found.
Also cannot install printer on my wired PC. Printer is shown off line.
Where can I start to solve the problem?
Why does the printer go off line?

Hi,
First remove and re-0attach the duplex accessory at the bak of the printer to enure it is well seated:
http://support.hp.com/us-en/document/c00845167/
Next ensure the duplex unit is set as installed within the print driver by entering the  Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now try printing on both sides and check for any difference.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

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    Say thanks by clicking the Kudos thumb up in the post.
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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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    View Solution.

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    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input ! ___________________________________ _____
    Thank You,
    Rich
    Expert

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