HP Officejet Pro 8600 and Windows 8.1

Priior to installing Windows 8.1, my printer worked fine. I installed Windows 8.1 and came across the message - Printer Error - Before you can perform printer-relate tasks... I removed and reinstalled the printer and it worked. I printed several documents yesterday. This morning, went to print and the same error message appeared, printing error. I checked under devices and printers and the HP printer was grayed out.
Please help in this matter.
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Hi
I found the Driver for Win 8.1.. this may help you
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&dlc=en&lc=en...
Hope this helps.
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Driver Issues with HP Officejet Pro 8600 and Windows 8

I have to reinstall the printer driver for my HP Office Jet Pro 8600 wireless printer each time I power up my laptop. I do not have any issues with this printer when using my PCs and my antroid tablet. Once the driver is reinstalled I can print my documents however it becomes "offline" whenever I log off and then log back onto my laptop.

Hello there! Welcome to the forums @Shrn
I read your post about how your printer will disconnect and show offline on your laptop, each time the computer is restarted. As this only happens on your laptop, the problem could be with a firewall running on your computer.
I would suggest checking your firewall settings and ensure you're allowing the printer to connect within the firewall.
This link may help: How to Edit Firewall Settings
You could also try running the Print and Scan Doctor when you restart your computer to see if this tool will pick up the printer on the network and connect it to your computer again.
Another option, would be to try a Clean Boot, which will turn off all Start Up Programs on your laptop to see if another program could be blocking the printer from connecting to it during a restart. Make sure to go back and enable the programs again after you have tested this out.
Let me know your findings and what happens!
R a i n b o w 7000I work on behalf of HP
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I would like to use my HP officejet pro 8600 and HP officejet pro 8100 for printing envelopes

I would like to use my HP officejet pro 8600 and HP officejet pro 8100 for printing envelopes.

Hi there cv4928,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using and what application will we be printing from?
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OfficeJet Pro 8600+ and Inkjet Printable BD-R

Hello All,
I have an OfficeJet Pro 8600+ and bought some Inkjet Printable BD-R by HP. I can't figure out a way to print on these disks from the printer I have. I don't see how the disc can be pulled from the standard paper tray as that requires the flexibility of paper to make the bends along the normal path. Is there some secret door I can't find?
I really just bought the discs for the storage and discovered the inkjet capability after I bought them. So it's not a big deal, but I'd like to take advantage of this and overcome the hazard of my crappy handwriting on discs. :^)
Steve
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Hi,
You need an attachemnt which your printer does not have and it is not designed to accepte it to be able print on CD's, DV's, BD's ..
Regards.
BH
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Hp Officejet Pro 8600 on Windows 8.1 driver not installed

Using Windows 8.1 and HP Officejet pro 8600. The printer is installed on a wireless network. But on Device Manager, it says "driver not installed". Most printing tasks are successful, but for some I need to have the driver installed on the computer. I have tried troubleshooting, but am unsuccessful. I would appreciate help. Thanks

Hi emax,
Print a configuration page to get the printer's IP address. Printing a Network Configuration Page.
If you have a valid IP address for the printer then try and access the Embedded Web Server for the printer.
Type the IP address into your web browser's address bar. (Internet Explorer)
If it loads the printer's network page then the printer is on the network.
Power cycle the router, computer and printer.
Try printing again.
If the issue persists, add a new device if the IP address is valid.
Right-click the Start button () or the lower left corner of the screen, and then click Search.
In the Search box, type HP, and then click the icon for your printer. The printer software opens.
Click Utilities, and then click Printer Setup & Software Selection.
Click Connect a new printer.
Test the printer over the wireless network.
Please provide the following information so I can assist you better.
What is the printer's first 3 sets of numbers for the IPV4 address?
Could you access the printer's EWS?
Were you able to add a new device?
Thank You.
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Gemini02
I work on behalf of HP

Printing duplex with HP Officejet Pro 8600 causes windows 7 OS to shut down/restart

Why when printing duplex with my HP Officejet Pro 8600 printer it causes windows 7( 64-bit) to shut down/restart. Windows message is "Windows has recovered from an unexpected shutdown. I've ran HP Hardward Diag. Utility and Print and Scan Doctor which indicated everything is working properly with the printer. Ocassionaly I can print duplex without windows shutting down and restarting, but most of the time it creates issue with Windows causing it to stop and restart. Single sided printing seems to be fine. I've already oncehad windows to "Startup Repair" in which ccase I selected restore to a previous working point. Everything worked for awhile then a duplex printing session starting causing windows to shut down again. THanks for your assistance.

Yes, the updated USB 3.0 driver corrects the issue and should be installed.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet Pro 8600 and/or Plus: differences.

Hi all, simple question.
What's the difference, beside shape, little speed up and LCD screen, between:
HP Officejet Pro 8600 HP Officejet Pro 8600 Plus
Can't really find out if the second is worth 50 euro more.
Also, do HP drivers work well with OS X?
Thanks
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Hi,
For more info you can also refer the link below.
http://reviews.cnet.com/multifunction-devices/hp-officejet-pro-8600/4540-3181_7-35060509.html?rid=35...
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Hp officejet pro 8600 and macbookair

My HP officejet pro 8600 was picked up by my new MACbook air without a problem, however each time i go to print or scan it will not connect unless I power off and on the printer. Then it works fine until next time I go to print-- I have to do same thing?? Any thoughts

Hi @sprtssurg,
Thank you for visiting the HP Support Forums! I see everytime you try to print and scan, you need to power off and on the HP Officejet Pro 8600. I notice you said your MacBook Air running the Yosemite 10.10 Operating system picked up the OJ 8600 right away, does this mean you did not install the full feature software and drivers or did you just install using the AirPrint Driver?
Leave me with the following information:
1. What is the Exact model of HP OJ 8600 Printer are you using, as there are a few in the 8600 series?
2. Do you get any error messages on the Mac, printer offline etc.?
3. How is the printer connected, USB or Wireless?
I hope to hear from you soon, so we can begin troubleshooting.
HevnLgh
I work on behalf of HP
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OfficeJet Pro 8600 and OfficeJet Pro 8630 Tray 2 missing

Hi All,
Today we have released the software patch for Tray 2 missing for Officejet 8600 and Officejet 8630 all in one printer
Go to www.hp.com>> Click on Support>> Download drivers
Type in your product model no Eg Officejet 8600, Officejet 8630......
Select the product
Select the operating system(10.10 Yosemite) and click next
You will find the pkg file under the Update
1- First download and install the Full Feature Software for the product from hp.com.
Note: If you have already installed the full feature software you can skip this step.
2- Now go to Update Section and Click on the link hp-printer-essentials-S-4_1_0.pkg.
It will automatically download, once completed double click and follow the onscreen instruction.
This should resolve the Tray 2 missing issue.
Thanks
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Hi,
You need an attachemnt which your printer does not have and it is not designed to accepte it to be able print on CD's, DV's, BD's ..
Regards.
BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Officejet Pro 8600 and OSX 10.9 Mavericks

Am not able to duplex print. The duplex print accessory is properly installed. I have tried opening the System Preferences and going to Print & Fax. I have opened the print queue and clicked on Printer Setup, but then there is no Driver tab. Where do I go from here?

Hi. In case there is some confusion after installing the HP Installer software, first check with the application "Text Edit" to see if when you select print from there you are presented with the "Two-Sided" check box as an option. If so, then you should be OK for duplex.
However if you want to have access to the full list of HP Options including Duplex in your print queue, then try the following:
1. Go to "System Preferences", select "Printers & Scanners".
2. Press "+" to add a new printer. Select the Officejet 8600, but make sure in the last selection box "Use:" you change it from "Airprint" to "HP Officejet 8600". Then press "Add".
4. Once you do that your new printer should appear in the list. I suggest you right click it and make it your default printer.
Now if you select your new printer and select "Open Print Queue", then select "Settings", you should be presented with two additional tabs you did not have before - "Options" which includes HP Two-Sided Printing and "Utility" which gives you access to the HP Printer Utility.
5. If all is OK, then just clean up your list of printers by removing your old HP Officejet 8600 printer from your list of printers in "Printers & Scanners" by selecting it from the list and pressing "'-". Do NOT remove the Officejet 8600 (Fax) from the list.
Hope that works for you.

Officejet Pro 8600 Plus - Windows 8.1 upgrade, Printer Assistant no longer available

Hi, have recently upgraded my operating system from windows 8 to windows 8.1.
Once this upgrade completed, my printer assistant could no longer find the printer.
I un-installed the program, and re-installed the full driver version off the HP website, but after install, i still do not have a printer assistant. I can print, but have no other functions.
If i go into My Computer Printers and Devices, double click on the printer, i am still only given 3 options: 'See whats Printing', 'Customise your printer' and 'Set preferences'. There is no option for 'Printer Assistant'.
I have tried the un-install, install option a couple of times now...and no difference.
Am i ever going to be able to communicate with my printer and scan etc, etc, ever again?
Any help would be greatly appreciated.

Carly_m,
Are you running WIndows 8.1 Pro?
I was an HP employee
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I have a new Officejet Pro 8600 and I'm trying to print name tags (Avery)

I'm trying to print name tags (Avery), but the printer keeps telling me I have the wrong size paper in the tray. I'm working from Word in Windows 7, selected the appropriate template and even changed the page size to 4.5x11, but it will not print.

This document may help:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01824353&cc=us&dlc=en&lc=en&product=4323659&tmp...
If it was me, I would also check Avery website, and maybe MS Office (Word) website for possible answers, if that document above did not solve it.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

HP Officejet Pro 8600 and the 950XL black replacement cartridge

The ink cartridge I bought and installed is still bringing up the "Depleted ink cartridges must be replace to resume printing" message. What do I do?

If the cartridge is a third party refill/reman I would suggest returning it for a refund and replacing it with a genuine HP.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP OfficeJet Pro 8600 - will print wirelessly but not scan on Windows 8.1. HP PC

Hello,
my HP printer and HP computer have been working perfectly but now all of a sudden I cannot scan anymore from my printer to my computer. I can print and scan the other way around and the wireless network works. I am just a regular user and don't feel sure about how to uninstall and re-install programs, so I would be very happy if you had just a simple fix
I already tried closing down everything and unplugging the router, then plugging the router and turning everything on again but it didn't help.

Hi @gabmus,
Welcome to the HP Forums!
I see that you can print but not scan wirelessly with your HP Officejet pro 8600 on Windows 8.1. I am happy to help you with your scanning issue!
To verify the printer's hardware is working, are you able to make copies with the printer? Copying a Multipage Original.
In the meantime, please go through the steps in this scanning guide, A 'Connection Error' or 'No Computer Detected' Error Message Displays When Scanning for HP Officejet....
Hope this helps, and have a great day!
RnRMusicMan
I work on behalf of HP
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Windows 7 / HP OfficeJet Pro 8600: Unsuccessful Network Installation

OS: Windows 7 Professional 64-bit
Printer: HP OfficeJet Pro 8600
My goal is to enable the "Scan to Computer" feature of my HP OfficeJet Pro 8600 on Windows 7, which doesn't find my computer when I try to use it from the printer's front panel touchscreen. The printer's connected to my local wifi network.
In the setup program on the included CD, I've opted NOT to install any software aside from the "HP OfficeJet Pro 8600 Basic Device Software", which installs fine. I also opt NOT to install the "ePrint" web services or allow it to connect to the network for updates or share usage statistics or any of that.
During the setup program, the "Network Check" correctly finds the printer on my local wifi network, but the following "Network Printer Installation" part always fails, resulting in "Unsuccessful Network Installation", no other details. The result is the same if I retry with Microsoft Security Essentials' "Real-time protection" off, or with Windows Firewall off. No other anti-virus is running.
The "HP Scan" program fails immediately with the error message "The HP OfficeJet Pro 8600 was not found."
Under Control Panel > "Devices and Printers" I see an HP OfficeJet Pro 8600. Windows installs and prints with this printer just fine without the provided CD.
Under Control Panel > "Device Manager" the printer is NOT listed under "Imaging Devices".
My Windows Image Acquisition (WIA) service is running.
Any clues?
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(I never managed to solve this, how did this get marked "Solved?")
I'd be happy with either means of starting a scan. Here are some things I've tried since my last post (sorry, I gave up on this for 2 months and am now trying to get it working again):
I've got the printer connected by USB as well as on the network, and running the software installer with the USB connection option just gets stuck forever at the "Connect the USB Cable" screen. The USB cable is connected.
Under "Scanner Actions" on the HP Printer Assistant application, clicking "Manage Scan to Computer" reports: "Scan to Computer is enabled. You can start a scan from the printer. Your computer is not listed as an available computer on the printer's control panel. Please restart your printer and try again." Tried restarting/unplugging the printer, but that doesn't change anything.
The HP Print and Scan Doctor's first screen reports the State as "Installed" for USB and "Not Installed" for the network. It returns these results for the various steps of "Fix Scanning":
Device Manager: Pass
Driver check: Fail ("The Scan driver is unable to communicate with the product.")
Windows (WIA) scan: Fail (no information given, other than instructions to reboot)
HP Twain scan: Fail ("Scanner communication cannot be established..." dialog)
Registry: Pass
HP Scan: Pass
Since my last post I've also updated the printer's firmware, which seemed to work fine. It's now on firmware version CLP1CN1304AR.
The Windows event log reports several warnings from the software installer saying "Failed to connect to server. Error: 0x800401F0" with Event ID 1015, is this important? Tried it again with Windows Firewall off for both public and private networks, no difference.

HP Officejet Pro 8600 and Windows 8.1

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