HP Officejet Pro 8600 making a grinding-clicking noise before it prints

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Hello wwob,
I am sorry to hear that your Officejet Pro 8600 is making grinding and clicking noises when you print.
I have researched this issue for you and have found a document I recommend following.
I hope this helps resolve your issue!
The Product Makes Noise when Printing
Regards,
R a i n b o w 7000I work on behalf of HP
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Officejet Pro 8600 not able to be set as default printer

I've just installed the Officejet Pro 8600 on my wireless network. It was added correctly using WPS andindicated no problems found on the wireless network test results that the printer did. All items were listed as 'PASS'. It is showing up in the device and printers on my Windows7 64-bit machine. When I right-click on the printer icon, it does not allow me any option to set it as my default printer and it also doesn't show up as an available printer from any application to print (like from MS Office). The device driver was auto-located by Windows, so there is also no option for me to update it. Anyone have a solution for what I need to do to get the printer available to actually print too?? Thanks.

Hi,
I had a smiliar problem for the same printer that I bought just yesterday.
Despite numerous troubleshooting tasks, I was still unable to make the printer my default one.
I tried
- switching from wireless to USB connected
- uninstalling and reinstalling
- cleaning registry entires as directed here:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup-e-g-Windows-8/Cannot-Set-HP-Officejet-...
- running troubleshooting wizards and more...
So... after yet another re-installation, I went here:
https://h30495.www3.hp.com/help/about
and clicked on Printer Support under Additional Help (down at the bottom)
- choose North America
- choose HP Support - United States (English) --> Product Support and Troubleshooting -
- now - here - IMPORTANT - http://www8.hp.com/us/en/support-drivers.html :
DO NOT Enter a product name/number
- but choose
Or automatically find your products and solutions - click on START button
you may need to ALLOW your antivirus software to scan your computer and after a minute or so you will get a response like this:
1 HP products were discovered
»HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g Serial Number: Product # here Product Number: Number here
Now got to Start - Devices and Printers and RIGHT CLICK on the HP printer device and choose Printer Properties:
The GENERIC NAME "HP Officejet Pro 8600" needs to be replaced with FULL NAME of your printer:
HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g
Click "Apply" - click OK
Now make your printer DEFAULT
GOOD LUCK!

Officejet Pro 8600 Plus

Hello.
I have the Officejet Pro 8600 Plus running on Windows 7. The printer is connected to computer by network and it is linked to the computer.
All was well with the printer untill I removed Norton and installed McAfee two days ago. Now it will not work, even with McAfee turned off.
I tried to uninstall and re install the printers programmes and driver, but it will not re install the programme or driver.
I have uninstalled all HP prog's.
Stopped all start up prog's except the Microsoft ones.
Turned off McAfee
Gone to HP and re installed the software and drivers.
These downloaded fine (took a few minutes and 123.00 MB copied) and installed.
Accepted HP licence terms and ran printer installation programme.
Got instalation complete message.
But it is not installing! Where is it downloading the programme and driver to?
Downloaded the HP Print and Scan Doctor. This finds printer and says programmes not installed. it then downloads them, but it never works. Even with McAfee firewall and scanning all turned off. If I then run it again, I get the same mesasage the programmes not installed, though it just seemed to do it....
If I go to devices / printers there is no Officejet Pro icon like there was. If I try install new printer there, I does not find the correct drivers for this HP model.
If I go to Start, all Programmes, HP and click on these icons I get message "Shortcut moved or changed"
I am at whits end with this now. Absolutly hate the McAfee.
Please help. Nick
PS.
I have got the printer partly working by using the windows available driver HP Officejet Pro K8600 Series, but this is not the correct driver. It will not scan and has very limited printing functionality.
Windows also shows a FAX - HP Officejet Pro 8600 driver, but this did not work when I tried it. Is this the proper driver for this printer??
When I try to get windows to download new drivers it goes looking but says it is unavailable and to try again later. :-(

Hey there @Nick-S!
Thank you for posting on the HP Forums!
I can see that you are experiencing some software issues with the Officejet Pro 8600 after re-installing McAfee. I would be happy to provide some suggestions that may help resolve the issue!
I suggest restoring the network defaults in the printer, power cycling the router and reconfiguring the printer on the wireless network. To restore the network defaults press the Wi-Fi icon on the printer and go into settings. Under settings should be an option to restore the network defaults. Once the network defaults in the printer have been restored power cycle the printer and power cycle the router for 20 seconds. When the printer turns back on press the Wi-Fi icon again, go back into settings and run the wireless setup wizard.
I understand you have re-installed the software but the printer is still not recognised. I recommend uninstalling the HP software one more time. After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
To uninstall HP software click here: Uninstalling HP Software
To perform a disk cleanup click here: Performing a Disk Cleanup
To download the HP software click here: HP Officejet 8600 Plus Software and Driver
Please post back and let me know how that goes!
Cbert
I work on behalf of HP.
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Printing directly on CDs/DVDs on a HP Officejet Pro 8600 Premium printer??

I have the HP Officejet Pro 8600 Premium and was wondering if I can print on CD and DVD discs with this printer and How do I do this?? And if not how do I print on DVDs and with what HP product do I use for it??

HP does not currently produce any printers that can print on CD/DVD's which includes the 8600.
Take a look at the Epson XP-810.
Please mark the post that solves your issue as "Accept as Solution".
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I am not a HP employee.

I can print a test page from my Mac to my HP Officejet Pro 8600 but nothing else will print

Hi - I just recently had a hard drive crash and had to revert to an old Time Machine backup on my new hard drive to get my Mac back. Since getting back up and running I have been unable to get my Officejet Pro 8600 back online. My computer is wired to the wireless router but the printer is running wireless. My computer can see the printer just fine and I can even print a "Print Quality Diagnostic" report from my Mac to the printer from the HP utility. But nothing else will print. The firmware is up to date. I have tried resetting the printing system multiple times, rebooting the machine, etc... Nothing works. Any help would be appreciated.
If it helps, we were using a different printer the last time the time machine was backed up, so when we used that backup the old printer was showing, but I reset the printing system, so it shouldn't matter.
Thanks for your help!

Hello @Ryan221,
Welcome to the HP Support Forums! I see your hard drive recently crashed and now you are not longer able to print to your HP Officejet Pro 8600. I see you have reset the printing system with no success. Let's try a different approach:
Scrub/ Uninstall
• Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
• Click continue, click on one of the printers in the list.
• * Only do this step if you do not have any other HP Printers. Hold down Control, Option and Command, While holding the three buttons down,
• Click uninstall.
Reset Printing System
1. Click the Apple icon ( ), and then click System Preferences.
2. In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
3. Right-click (or Ctrl +click) in the left panel, and then click Reset printing system…
4. Click OK to confirm the reset.
5. Type the correct Name and Password.
6. Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol..
Repair Disk Permissions
1.On the Dock, click Applications, and then click Utilities.
2.Double-click Disk Utility.
3.Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
4.Click the Repair Disk Permissions button at the bottom of the window.
5.Once the repair is complete, restart the computer.
Restart the printer. Now you can download and install the printer software and install it. Click on the link below to begin the download and follow the on screen instructions:
HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
I hope this helps, please let me know the outcome!
HevnLgh
I work on behalf of HP
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Editing contacts book on HP Officejet Pro 8600 Plus

I am trying to edit and/or delete my contacts book on the HP Officejet Pro 8600 Plus and am wirelessly connected to a network. I get the icon for the contacts book on the printer screen but I see no opportunity to delete or edit a particular contact. Help? Thanks.
lawbar

Ok,
Indeed I referred to the Fax Speed Dial list while you referred to the Scan to Email Contacts List.
That can be chnaged form the printer homepage (EWS) as following:
Open the HP Software by clicking the HP Officejet Pro 8600 icon and thne click on Printer Home Page (EWS)
Click the Scan tab.
Click on Email Address Book and confirm and approve any security alert.
From there you may manage the Address Book.
Note: You may also access it by clicking the network icon on the top of the printer front panel and locating the IP Address.
Browse to this IP from your Web Browser to access the page.
Shlomi
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HP Officejet Pro 8600 Plus N911g Devices and Printers Page Is Slow to Open

Hello, I have HP Officejet Pro 8600 Plus, model N911g, installed as a wireless printer. I have Windows 7 64-bit. My Devices and Printers page takes over two minutes to open. While I am waiting, if I go to Print Spooler Services and click Restart, the page opens right away. Once the page is open, in the HP Officejet Pro 8600 Plus device, I ran Troubleshooter and it took about 1/2 hour to finish, and it reported and supposedly fixed a problem in the Print Spooler service. The assigned Port looks like a recovered port. However, if I restart the PC and try to open Devices and Printers again, the delay is still present. I had trouble installing the HP program including the Scan to PC functionality, because response time was so slow. Now it's installed and working, but the HP program is quite slow to open. The spinning circle spins and then stops, almost like it has given up opening the program. Then several minutes later the program opens or the requested action begins.

Check the document I linked below. Step 6 might be the solution you are looking for but it will not hurt to start from the top.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031
Binary_Zen (worked at HP )
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Please mark Accept As Solution if it solves your problem

Officejet Pro 8600 Plus - Viewing Fax History Content

This is isn't an issue--on my old officejet (7310 xi) I could go to the fax history and view a .pdf file of each of the faxes that I had sent. This came in handy because I had a record of exactly what was sent to a particular party.
The fax function works great on the 8600 but I can't seem to find where I can view what I actually faxed to someone. Is this function available on the 8600 pro printer?
Thank you.

Hi,
You can see the fax log via the HP software as following:
From the desktop, click the HP Officejet Pro 8600 icon.
Double click on Fax Actions.
Enter Manage Fax Settings.
From the left pane click Fax History.
Although I am an HP employee, I am speaking for myself and not for HP.
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Win 7 Wireless connection problem to a Officejet Pro 8600 N911a

I have a Win7 64 bit pc that was connected wirelessly to my officejet pro 8600. Recently I lost connection to the printer with the Win7. I can print from my smartphone but not the Win7 PC. I uninstalled all the printer software Then I downloaded and reinstalled the drivers and tried to connect wirelessly it found the printer but it won't install the driver software. It found the IP address but had :3216/ at the end of the IP address? I can print when I connect using a USB setup. A message also stated that the PC and printer are not on the same router. However they are signed in to the same router name and password.

Hello there! Welcome to the forums @Tombi
I read your post about how your Officejet 8600 is not communicating over your network to your Windows 7 computer. I'd suggest checking the guide below and following the steps. If the printer happens to be on another network, these steps will sort it all out and you should be connected by the end!
'Unable to Find Printer' Error Message Displays on the Computer During a Wireless Network Installati...
Good luck to you! Let me know the results
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Can't Open Officejet Pro 8600 Software in Windows 8.1

I have Windows 8.1 64 bit. I installed Officejet Pro 8600 e-all-in-one-printer N-911a using OJ8600-1315.exe. The printer and software worked fine in Windows 7. In Windows 8.1, the printer works well wirlessly. It prints, scans, and copies with no problem. I can use the window on the printer to start scanning and copying. However, I have an icon on the Windows 8.1 Start Page that says Officejet Pro 8600. When I click on it, it opens a window labled HPSolutionsPortal.hta - Microsoft Visual Studio. I do not get the Officejet software where I can control the resolution of scans and files produced by the printer. How can I access the HP Officejet Pro software?
This question was solved.
View Solution.

Gi,
From the Control Panel go to Programs and then select Default Programs.
Click on Associate a file type or protocol with a specific product.
Locate the .hta prefix, double click it, click on More Options and select the Microsoft (R) HTML Application host option instead the selected Visual Studio.
If you cannot find this option within the list scrool to its very end and click on Look for another file on your PC.
Browse and select C:\windows\system32\mshta.exe.
Confirm the changes and check for any difference.
If you still see any other type of error, install the patch by following the steps for Windows 8 below:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&dlc=en&docname=c03640384&lc=en&jumpid=reg_r1002_uk...
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

Officejet pro 8600 all in one printer

I have windows 7 on an hp pavilion p7 desktop. I am trying to install an officejet pro 8600 on it. I have had this printer hooked up for months and working right but when it was unplugged it stopped doing what I want. I have it hooked up by a USB cable directly from the printer to the pc. I have 2 papers in the queue to print and I can't get them out..This pc is not on a network. I have uninstalled & reinstalled it 5 times and tried to remember how I finally got it to work for me before...But No luck...Can anyone help? Also wouldn't let me download Driver & update features from H.P. It does print out a test page when I try it and will print stuff that the PC says to but will not let me print anything...Thanks

Hi @Normill
I will do my best to help you print with your OJ 8600
When you said "It does print out a test page when I try it and will print stuff that the PC says to but will not let me print anything" are you meaning that it will print PC test pages but not from say Word?
I'd recommend that you download and run the HP Print and Scan Doctor and let me know if it finds any issues. If it does, please follow any suggestions it may make to get a resolution.
Hope to hear back from you soon!
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**MissTeriLynn**
I work on behalf of HP

Managing Faxing on HP officejet PRo 8600 plus

HI, I am looking for powerfull application that manages faxes on fficejet PRo 8600 plus, i need to see the history of faxes and read them as well from this application. an application has inbox and sent item folder and communicate well with the printer. please advise me AHmad

Ok,
Indeed I referred to the Fax Speed Dial list while you referred to the Scan to Email Contacts List.
That can be chnaged form the printer homepage (EWS) as following:
Open the HP Software by clicking the HP Officejet Pro 8600 icon and thne click on Printer Home Page (EWS)
Click the Scan tab.
Click on Email Address Book and confirm and approve any security alert.
From there you may manage the Address Book.
Note: You may also access it by clicking the network icon on the top of the printer front panel and locating the IP Address.
Browse to this IP from your Web Browser to access the page.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet Pro 8600 Plus e-All-in-One - terrible print & scan options

I just purchased an HP Officejet Pro 8600 Plus e-All-in-One an the print options look like they were written by someone from the 1990s. There are no options for lower resolution - only draft, normal, best and no option for black and white - other than grayscale. The print options box is the default box that was originally develped in the 1990s - no kidding. I also tried scanning some items and the box to see the scan is about 5" x 5" and there is absolutely no way possible to see what was scanned. I originally loaded the software using the disk provided witih the printer, but then I went on line and downloaded the "Full" version - which loaded exactly what was on the disk. I can not believe HP is even selling this thing with these types of drivers. I loaded the drivers onto my HP Desktop, running Windows 7 home, 64 bit and my HP laptop running Windows 7 Ultimate, 64 bit. Both HP computers are Intel I7 Quad core computers w/ 9 & 12 Gb of RAM respectively.
What gives? Do I need to return this thing because it certainly does not work properly and is not up to the HP standard we expect - especially for the $300 it costs to buy the thing. I bought this all in one because HP refuses to update the drivers of my older HP scanner to support Windows 7. That scanner showed the preview with a full screen, allowed me to change resolutions of scans, colors, etc.
Has anyone else experienced this type of garbage?

I agree the HP customer services and product services suck. I have an Officejet Pro 8500 and consistently had problems.
I think I'll change to a Cannon printer or another company. It is apparent that HP does not care.

Hp officejet Pro 8600 Plus scanner document feeder making terrible noise

The top document feeder makes a terrible grinding noise as it feeds the paper for scanning. What should I do?

Hello @BarterG,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the grinding noise you're hearing when your HP Officejet Pro 8600 Plus e-All-in-One Printer feeds paper through the automatic document feeder mechanism. This issue may be due to dirty rollers, debris in the feeder paper path, or a hardware defect with the document feeder mechanism. To resolve this issue can I please have you follow the steps below.
To start troubleshooting can I please have you click here. Once the support document opens please run through Solution one, Solution two, and Solution four. When you're cleaning the document feeder please keep an eye out for any paper or debris in the document feeder paper path that can cause paper feed and grinding noises.
Once your troubleshooting is complete, please test the document feeder again.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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HP officejet pro 8600 Plus shuts down on its own while making numerous copies.

My printer HP officejet Pro 8600 Plus keeps shutting down if I print or make more than 5 copies then gives me a message to avoid damage shut down the printer with the on button. Well it shuts down on its own.

Hello mb_bernhardt,
Welcome to the HP Support forums. I understand that your Officejet Pro 8600 Plus printer is giving you a Printer Failure message and then the printer shuts down.
I’ve included the A 'Printer Failure' Message That Might Include an '0x610000f6' or '0x61xxxxxx' Error Code Displays o... document. If the error message that you’ve received includes an Error code there is one set of instructions to follow, and if there is no Error code there is another set of instructions to follow.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

HP Officejet Pro 8600 making a grinding-clicking noise before it prints

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