HP Officejet PRO 8600 paper feed takes over 2 minutes to pick up paper on print job

Once you hit print it takes 2 minutes and 18 seconds for the printer to pick up the paper and print the document. If there are multiple pages for the print job, the second and subsequent pages print immediately after the first one finally, finally prints. I cleaned the rollers, checked for software upgrades, reset the printer, tried all different paper weights, etc.

Hi , and welcome to the HP Forums! I see you are experiencing print speed issues. I would like to help! Do you have the same issues when making a copy, as opposed to a print? I'd recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend downloading and running the HP Print and Scan Doctor. Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!

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HP Officejet Pro 8600 fax from computer will not fax more than one page without canceling job

HP Officejet Pro 8600 MFP running on Windows 7 64 bit. I purchased this printer almost a month ago. The install was simple and straight forward with no apparent problems but when trying to fax from computer the program seems to be only able to fax one page faxes. Any multiple page faxes will show a message "spooling" for 10 to 15 seconds then it will cancel the entire fax. I have tried this in both wired and wireless modes with the same results. I have sent 30 page plus faxes from the printer without any problems, it is only the fax from computer that seems to have memory issues. Any solutions out there?

Have you tried updating the firmware on the printer?
If not, here is a link to the most recent firmware:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-101905-4&cc=us&dlc=en&lc=en...
Try that and let me know if it helps to resolve your issue.
Best of luck,
Kyle
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Officejet pro 8600 paper will not feed , Starts to feed and then jams before getting to printer head

officejet pro 8600. Has been flawless for 2 years. Now it start to feed the paper, but jams as the paper goes around to the printer. It seems like the paper goes straight up instead of curving aroun to the printer head.

Hello @ceebrick , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are running into paper jams. I would love to help.
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would then recommend this document on A 'Paper Jam' Message Displays on the Printer.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper. I would like to have a custom size to work with a card making program.

Can you help me out?
I have an HP Officejet Pro 8600 N911a
When I try to print to a custom print size (2.75" x 6" in my case), I get the same error everyone else is reporting: "Paper detected does not match paper size or type selected. Make sure the paper size or type is correct to continue the job."
I am currently trying to print using Microsoft Word for Mac 2011 version 14.4.5, but I have the same problem with printing from Adobe Reader 9.8.5 or Preview 8.0.
I am running OS X Yosemite 10.10.
My printer's firmware is "up to date" as of 28-Aug-2014.
This is what I did:
1. Open System Preferences from the Apple menu.
2. Click on the Printers & Scanners icon.
3. Click on the + sign under the list of printers to add a printer
4. Click on IP
5. Enter my IP address in the Address field (verified as "valid and complete host name or address")
6. Ignore Protocol field (default is Line Printer Daemon - LPD)
7. Ignore Queue field (default is blank for default queue)
8. Ignore Name field (default is IP address)
9. Ignore Location field (default is blank)
10. Under the Use dropdown menu, I select "Select Software"
11. HP Deskjet 9800 is not an option.
I searched for 9800, but there is no HP printer with that number in the options.
I tried selecting "HP DeskJet 980C - Gutenprint v5.2.3" to see if that would work, but I received the same error message as above. I tried selecting other random HP printers, but so far I've had no luck.
I've been googling about for a way to manually add a printer driver to this "Select Software" list, but I've found nothing (apparently, no one else wants to do this). I did not find a driver download for the HP DeskJet 9800 for OS X Yosemite 10.10 on the Drivers & Software section of the hp.com website.
Additional details on settings for Microsoft Word for Mac 2011 version 14.4.5:
Selected File > Page Setup from menu
Under the Paper Size drop down menu, I selected manage custom size.
- Click + to add a paper size
- Enter "2.75" in width and "6 in" height in the paper size fields.
- Enter "0 in" as the User Defined Non-Printable Area for top, left, right and bottom.
- Double-clicked Untiled in the custom size list and rename the size as Receipt
- Click OK to return to the Page Setup dialog box
Under Settings: Page Attributes:
- Format for "HP Officejet Pro 8600"
- Paper size: Receipt
- Orientation: "tall/portrait"
- Scale: 100%
- Click OK
Select Format > Document and set all page margins to 0.25"
Thank you.

Officejet Pro 8600 will NOT print on MAC OSX 10.7.5

I'm using Mac OSX 10.7.5
New Officejet Pro 8600 is set-up and wireless is connected with Bonjour. When printing the printer utility opens and shows me that the printer is connecting. For example: "Printing Microsoft Word - Document 1". Printing page is shown as "100% complete". However, nothing prints.
I am able to print the 'Print Self Test Page' but nothing else (ie. word documents). I have the printer setup on an HP Laptop and it is working just fine over the network.
I have tried every solution under the following link and nothing worked:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02205477

HI, I also had this same issue and finally worked out a solution.
Just to summarise: I had two Macbooks 10.7.4, iPhone, iPad, airport express and netgear evg2000 router. They all worked wirelessly one minute then stopped. I could wirelessly connect to the printer, print test pages, view the queue, view supplies but any print would appear in the queue as 100% complete or 1% or 12% but never actually print out.
I logged in to the embedded web server (ews) on the printer, went to network, advanced settings-bonjour and changed the Bonjour Highest Priority Service to '9100 printing' instead of 'LDP'. I then deleted the printer from the print function in system prefs, re added it and it worked. I had to turn the iPhone and iPad off and on and they worked.

HP Officejet Pro 8600 Plus Scanner Software

Hi,
I'm a big fan of HP products. My last several printers, scanners and computers have all been HP.
I recently purchased the HP Officejet Pro 8600 Plus to replace an older machine with similar capabilities (ADF, duplex printing, etc). The previous machine was also an HP printer.
The problem that I'm having is that the software seems to have been downgraded. The software on my previous machine had the ability to automatically parse pictures laid on the flatbed scanner into individual JPGs. With the software on this machine, it seems that I need to manually crop each image. The options for optimizing each image, by removing scratches, automatically adjusting color, sharpening, etc. are all gone.
I really miss these features. I did find that I had been using a 'Basic' version of the software. I installed the full version and found it slightly different, but it still lacks the automatic image selection and image tweaks that I made such heavy use of.
Is there any way to get these options back?
Thank you,
--MrXmas
This question was solved.
View Solution.

NeonSkeleton,
That is unfortunate. It's a **bleep** nice machine except that the software is really a step backwards.
Is there any way to use the older software from another HP device? The standard microsoft scanner drivers don't do anything towards my need. The network connection seems to be a stumbling block for most of what's out there. I'd be happy to hard-wire via USB if that could get me the software upgrade (the speed over USB is a considerable improvement as well).
If it isn't possible to use another HP driver, do you have any recommendations for 3rd party drivers?
Thanks for your help,
Jim

Windows Server 2012 Standard - HP OfficeJet Pro 8600 Plus printer not working after promoting to Domain Controller / AD Services

An associate and myself installed the built-in drivers for the HP OfficeJet Pro 8600 Plus multi-function (network) printer on a Windows Server 2012 Standard server installation and everything worked fine whenever I want to print anything directly from the
Windows Server machine (there's a reason for this, so please understand that ;) ).
We were able to print without any problems from the Windows Server 2012 machine, using the drivers from Microsoft. Mainly, because HP has not listed any specific support for Windows Server 2012, only Windows Server 2008 R2, however, the drivers that
came with Windows 2012 seem to work very well.
PROBLEM: I later had to promote the Windows Server 2012 to a Domain Controller, and created the Active Directory configurations, even enabled the Print Services. After doing all of that, the HP printer will not print anything. It's like all print
requests directly from the Windows Server go to Nil.
Has anyone encountered a problem like this before? The only thing I can think of is that after perhaps something affected printing directly once we promoted the server to being a DC, and added other features / roles. I even tried installing the
HP drivers for Windows Server 2008 R2, and the results are still the same...nothing prints. Trust me, the printer is set as the Default Printer and even when choosing to print, we make sure the HP OfficeJet Pro is selected, and is on, as other Windows
Client PC's can print to it directly.
Does anyone have any suggestions we could try? Thanks in advance.

While it is quite a while since this was posted - I can concur a similar issue exists.
We have spent the better part of a day trying to work out why other HP printers work fine but our 8620 prints are not printing and going to Nil. The print server is hosted on a shared DC. Comparing to the initial posters details, for some reason
it seems to be most commonly related to the OfficeJet Pro 8600/8610/8620/8630 series printers.
I ended up doing a print server migration from the domain controller to stand alone host and all printers now work from a single server rather than a mix. Domain controller OSes varied from 2008, 2012, 2012 R2 (tested with multiple) and only after
all of those failed then tried a stand alone server os machine as a last resort which worked fine. Printing directly from Win 7 / 8 /8.1 clients to the IP always worked.

Upgrade to WIN8.1 has downgraded software capability on HP Officejet Pro 8600 Plus

Help! I upgraded my pc to WIndows 8.1 (64Bit) and now I do not have an option in the software to scan a TIFF file or any photo format except jpg or pdf.
I upgraded my HP drivers to no availe.
Also, I seem to be able to only access the HP software through the Microsoft groups (big graphic squares on my start screen). I guess these are apps that have dumbed down the software for my all-in-one HP Officejet Pro 8600 Plus ?

Hello,
Please try the below steps..
uninstall the printer software.
Restart the PC
Please download and run the HP Printer Install Wizard from www.hp.com/go/tools
Regards,
Jabzi
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Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Cannot print on my officejet pro 8600 after upgrading to OS X Yosemite

Since upgrading my Macbook Air to OS X Yosemite, I cannot print on my officejet pro 8600. I've tried reinstalling the driver and re-setting the printer.. nothing seems to work.. Any help?

Hello Yaraat,
It may help to reset the printing system on your Mac, then readd your printer.
Mac OS X: How to reset the printing system
http://support.apple.com/en-us/HT1341
Cheers,
Allen

Paper jams when being faxed on my HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

When I go to send a fax, the paper goes in until about half way then the right side begins to wrinkle the paper and jams up. I have tried several things to fix it but no luck.

Welcome to the forums HerkDia ,
I have some suggestions for you to try for the problem you're having with your Officejet 8600 Plus jamming the paper when you fax.
Check out these guides:
Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
A 'Paper Jam' Error Displays on the HP Officejet Pro 8600 e-All-in-One Printer Series
The Automatic Document Feeder (ADF) Does Not Pick Up Paper
Update the firmware: Getting the Latest Firmware and Product Updates
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
If the steps do not help any, I would lastly recommend calling HP to inquire about a replacement or trade in.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
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Error message "paper too short to autoduplex" on Officejet Pro 8600

I have this problem with my new HP Officejet Pro 8600 Plus. I have standard letter size paper in Tray 1, and have all the printer setup set for letter size paper. No matter what program I print from, I recieve the error message "paper too short to auto-duplex". I click the close button, and the page prints. It is aggravating to take the extra step to close this error message every time I print. I shut the printer down for 30-60 seconds and this took the problem away. Is this normal? Will I have to do this often?

The fix is available in printer firmware (Software within the Printer). You can download it from hp.com and install from you pc to printer.
Here is the link. click download buttong to download the latest firmware.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-102210-1&cc=us&dlc=en&lc=en...
Happy Printing...
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Please mark the post that solves your problem as "Accepted Solution"
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Hp officejet Pro 8600 Plus scanner document feeder making terrible noise

The top document feeder makes a terrible grinding noise as it feeds the paper for scanning. What should I do?

Hello @BarterG,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the grinding noise you're hearing when your HP Officejet Pro 8600 Plus e-All-in-One Printer feeds paper through the automatic document feeder mechanism. This issue may be due to dirty rollers, debris in the feeder paper path, or a hardware defect with the document feeder mechanism. To resolve this issue can I please have you follow the steps below.
To start troubleshooting can I please have you click here. Once the support document opens please run through Solution one, Solution two, and Solution four. When you're cleaning the document feeder please keep an eye out for any paper or debris in the document feeder paper path that can cause paper feed and grinding noises.
Once your troubleshooting is complete, please test the document feeder again.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
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Officejet Pro 8600 Premium e-All-in-One - N911n photo paper Not a paper choice for Tray 1

For the HP Officejet Pro 8600 Premium e-All-in-One - N911n printer
I am running Windows 7 64-bit
No error Messages
New Printer setup
I do not see photo paper as a paper choice for in Tray 1
This question was solved.
View Solution.

Hi FrancoArdito,
Follow the steps below to print photo from Tray 1
1. Insert the 4x6, 5x7 or 8x10 photo paper into Tray 1
2. Open printer preferences from the printing application program
3. Click on Paper/Quality tab
4. Select the Paper Size, Media Type, and the the Paper source
5. Click Ok to save the settings, and then print from the application program.
I am an HP employee.
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Officejet Pro 8600 Plus Paper Tray Jammed crooked in printer

Paper tray is jammed crookedly in printer. It will not come all they way out of printer and will not completely close (remains 1 1/2" Exposed. How do I remedy?

Hello @LadyLou1, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing jam issues. I'd like to help!
I would recommend starting by removing the ink cartridges, and performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest following the steps laid out in this document:
A 'Paper Jam' Error Displays on the HP Officejet Pro 8600 e-All-in-One Printer Series
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Officejet Pro 8600 Plus ...paper TRAY wont close all the way?

My Officejet Pro 8600 Plus paper tray will not return to the proper position. This has happened TWICE now, and always about 3 weeks into using it...
I returned the first printer and replaced it with the same because we love the features and ease of use. But now, AGAIN??
I tried printing with it hanging out this time..it will print, but ....COME ON! It makes it real hard to pull out the tray that my paper lays on after printing!
I called HP support the first time, he couldnt help me. Just said replace it. There has to be something I can do a button or something? I cant see it..does anyone else know?

Zadora wrote:
Unofrtunately useless information. By trial and error I have found the only way to replace the tray is to lift the entire printer from the front at about a 20 degree angle and then the tray slides in. Very defective design. Never buy another HP.
It is possible you have a defective unit, I would suggest you Contact HP for service.
It may not be any consolation for you, but the tray works fine on my Officejet 8600 Pro Plus.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet PRO 8600 paper feed takes over 2 minutes to pick up paper on print job

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