HP OfficeJet Pro 8600 Plus Firmware version not current on the HP Downloads Page

My HP OfficeJet Pro 8600 Plus came with Firmware version CKP5CN1334ER which the printer update says is up-to-date. The HP downloads page shows CLP1CN1322CR as the current version. Can you tell me what the differences are in version 1334 from the one (1322) on the web page?
It would be nice to have the latest version posted for download to prevent confusion.

Same question here.

Similar Messages

  • My HP Officejet Pro 8600 Plus printer will not recognize my wireless router passwrd

    My printer was working fine but when I turned it on today it wouldn't connect to my wireless router. I try inputing the correct password and the printer gives me this message......"the WPA security passphrase configured on your HP printer does not match your wireless router setting" .
    I have entered the password several times and I know what I have entered is correct

    Hi @Southglen,
    Welcome to the HP Forums!
    I noticed that your HP Officejet Pro 8600 Plus printer will not recognize your wireless router password. I am sorry to hear this, but happy to help!
    I would recommend to go through this guide, How to Find the WEP or WPA Key or Password for Your Wireless Network, just to double-check your wireless password, in case it might have changed.
    I would also suggest a hard reset, by going to this post How to perform a Hard Reset, by @Rich1.
    After those two steps, I would suggest a firmware update, Getting Printer Updates for HP Officejet Pro 8600 (N911), Officejet 6600 (H711) and Officejet 6700 P....
    Let's start with these steps, and we will go from there!     
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • OfficeJet Pro 8600 Plus Wireless DOES NOT WORK with Mac Mavericks Based Network

    Replaced my Brother system with the HP OfficeJet Pro 8600 Plus yesterday.  There are many positive features of the 8600 Plus that prompted me to purchase it...
    Modular Design
    Large legal sized Scanner
    Standard/Legal Paper Printer
    E Print Capability
    High Yield / Affordable Toner Replacements
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    HOWEVER, I did discover this solution.  If the unit is near your base computer, install it to your computer with a usb connection.  That allows you to have scanning and printing from that unit.  Then you can connect the unit through its ethernet connection to your router.  From there all computers can print within your network.  It's not the best way to connect a WIRELESS printer, but at least it works.
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    It may be a mac driver issue. Try installing the bootcamp update for your version of vista from here:
    I'm not sure if this is supposed to work since I've never tried mac hardware at 5ghz on windows before...

  • Officejet Pro 8600 Plus duplex printing not working

    I am running Mac OSX leopard (10.5.8) and just bought the officejet pro 8600.  Everything seems to work great except I can't figure out how to print on two sides.  The option isn't allowed in page setup
    I have checked the settings on the printer and can't see anything to indicate how to switch on the option for double-sided printing.
    Thanks in advance for the help.
    This question was solved.
    View Solution.

    Please follow the steps below to configure the driver for automatic duplex printing:
    1. Verify the duplex-printing accessory has been installed properly. To verify this open the System Preferences and go to Print & Fax. Open the print queue of your printer. Click on Printer Setup and from the tab menu choose Driver. Verify the box next to HP Two-sided Printing Accessory (Duplexer) is checked.
    2. On the File menu, select Print. The Print window appears.
    NOTE: The Print window might be minimized. Click the blue triangle next to the printer name to see all available settings.
    3. In the expanded Print window you will find next to Copies the checkbox for Two-Sided. Check the box.
    NOTE: If the checkbox does not appear within the specific application print dialog, skip this step.
    4. To select the binding type click the lowest selection box listed as the name of the program (e.g. TextEdit)
    Will appear as Copies & Pages within Microsoft Office applications.
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    6. Set the Two-Sided option as Long-Edge binding (Portrait), or Long-Edge binding (landscape).
    You may save the settings for future use by clicking Presets > Save Current Settings as Preset...
    Please let me know of any problem,
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • New (bought last year) Officejet Pro 8600 Plus and I can't get the ADF working.

    9 month old Officejet Pro 8600 [CC78E4]
    Product Number: CM750A-64001
    Serial Number: CN1CD1K1CV
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    ADF not working on 5 page document
    Tried using 1 page
    always get "Reload original in the automatic document feeder (ADF) and try [email protected]
    either from the front panel or from the HP scan utility on my PC.
    I have been through the process recommended on your support pages for resetting the printer (remove power cord)
    Please HP experts come to the rescue!

    Hi - You can find the different UK numbers at this location:
    The good news, as you mentioned is if it is less than a year old, it will be taken care of under warranty at no charge to you.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • HP Office Jet Pro 8600 Plus. Will not print from the internet

    Hello all 
    Today my printer decided to 'throw' up a blank page ontop of the internet page I was trying to print.
    I asked the printer to print from the right hand mouse button drop down menu, then, 'print'.
    Then the white page pops up . You can see the internet around the edges. 
    The printer will print my own docs and photos. 
    Maybe I altered something in the settings this morning but I can't remember what I did?
    Has anyone any ideas? I do hope so . Thank-You Redocean
    This question was solved.
    View Solution.

    Hi @Redocean
    What Browser are you using? Can you try another Browser and let me know if you can print properly please?
    I look forward to hearing from you and working towards a solution.
    Please click the Thumbs up icon below to thank me for responding.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Thin horizontal black line at BOTTOM of page when scan on HP Officejet Pro 8600 Plus

    I owned an HP Officejet Pro 8500 and scanning was perfect.  I recently purchased an HP Officejet Pro 8600 Plus.
    When I scan from the HP 8600 auto document feeder, I get a thin (several pixel wide) black line along the bottom edge of the resulting scan.  This line will sometimes be slighly crooked or only appear across half the page, in which case it tends to get thicker toward the edge of the page).  I believe this line is an artifact from scanning the very bottom edge of the oroginal document.  I think it is showing where the bottom edge of the page was when scanned.  If the document is a little skewed, then the black line at the bottom will be a little crooked, probably following the edge of the page.  This problem is consistent, and repeatable.  It happens in both "Scan To E-mail" mode and "Scan To Network Folder" mode.
    When I scan from the flat bed, I get a very narrow black line along the very top edge of the resulting scan, but the bottom appears fine (although I've not tested this extensively).
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    I am wondering if there is a setting to adjust this, or if it is a firmware difference between printers that needs debugging.
    This question was solved.
    View Solution.

    I find it interesting that the issue happens across both printers.  This is what leads me to believe this is something with the software/connection with the PC.  One thing I will note is that you mentioned above using Adobe Reader 10.1.6.  The latest version of Adobe Reader is 11.0.02.  I would advise removing your current version of Adobe Reader and install the latest version. 
    I am not sure if this will fix the issue as you mentioned the line comes across in jpeg and other scanning styles.  Do you possibly have another PC you could try setting up a connection with quickly and attempting a scan?  This would be another way to ensure if the issue is coming from the printer or a connection/software issue.
    I would like to make sure the issue is coming from the scanners on these printers before returning the printers as I would hate for you to get another model printer and the issue remain with this printer as well.  However, I will note that the Laserjet Pro 200 is a nice series printer from my experience.  I have used the Laserjet Pro 200 black and white only edition, the MFP, and the TopShot edition where I am located.
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
    I am not an HP employee.

  • HP Officejet Pro 8600 Plus e-All-in-One - terrible print & scan options

    I just purchased an HP Officejet Pro 8600 Plus e-All-in-One an the print options look like they were written by someone from the 1990s.  There are no options for lower resolution - only draft, normal, best and no option for black and white - other than grayscale.  The print options box is the default box that was originally develped in the 1990s - no kidding.  I also tried scanning some items and the box to see the scan is about 5" x 5" and there is absolutely no way possible to see what was scanned.  I originally loaded the software using the disk provided witih the printer, but then I went on line and downloaded the "Full" version - which loaded exactly what was on the disk.  I can not believe HP is even selling this thing with these types of drivers.  I loaded the drivers onto my HP Desktop, running Windows 7 home, 64 bit and my HP laptop running Windows 7 Ultimate, 64 bit.  Both HP computers are Intel I7 Quad core computers w/ 9 & 12 Gb of RAM respectively.
    What gives?  Do I need to return this thing because it certainly does not work properly and is not up to the HP standard we expect - especially for the $300 it costs to buy the thing.  I bought this all in one because HP refuses to update the drivers of my older HP scanner to support Windows 7.  That scanner showed the preview with a full screen, allowed me to change resolutions of scans, colors, etc.
    Has anyone else experienced this type of garbage?

    I agree the HP customer services and product services suck. I have an Officejet Pro 8500 and consistently had problems.
    I think I'll change to a Cannon printer or another company. It is apparent that HP does not care.

  • Officejet Pro 8600 Plus

    I have the Officejet Pro 8600 Plus running on Windows 7. The printer is connected to computer by network and it is linked to the computer.
    All was well with the printer untill I removed Norton and installed McAfee two days ago. Now it will not work, even with McAfee turned off.
    I tried to uninstall and re install the printers programmes and driver, but it will not re install the programme or driver.
    I have uninstalled all HP prog's.
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    Turned off McAfee
    Gone to HP and re installed the software and drivers.
    These downloaded fine (took a few minutes and 123.00 MB copied) and installed.
    Accepted HP licence terms and ran printer installation programme.
    Got instalation complete message.
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    Downloaded the HP Print and Scan Doctor. This finds printer and says programmes not installed. it then downloads them, but it never works. Even with McAfee firewall and scanning all turned off. If I then run it again, I get the same mesasage the programmes not installed, though it just seemed to do it....
    If I go to devices / printers there is no Officejet Pro icon like there was. If I try install new printer there, I does not find the correct drivers for this HP model.
    If I go to Start, all Programmes, HP and click on these icons I get message "Shortcut moved or changed"
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    Please help.  Nick
    I have got the printer partly working by using the windows available driver HP Officejet Pro K8600 Series, but this is not the correct driver. It will not scan and has very limited printing functionality.
    Windows also shows a FAX - HP Officejet Pro 8600 driver, but this did not work when I tried it. Is this the proper driver for this printer??
    When I try to get windows to download new drivers it goes looking but says it is unavailable and to try again later.  :-(

    Hey there @Nick-S!
    Thank you for posting on the HP Forums!
    I can see that you are experiencing some software issues with the Officejet Pro 8600 after re-installing McAfee.  I would be happy to provide some suggestions that may help resolve the issue! 
    I suggest restoring the network defaults in the printer, power cycling the router and reconfiguring the printer on the wireless network.   To restore the network defaults press the Wi-Fi icon on the printer and go into settings.  Under settings should be an option to restore the network defaults.  Once the network defaults in the printer have been restored power cycle the printer and power cycle the router for 20 seconds.  When the printer turns back on press the Wi-Fi icon again, go back into settings and run the wireless setup wizard.
    I understand you have re-installed the software but the printer is still not recognised.  I recommend uninstalling the HP software one more time.  After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
    To uninstall HP software click here: Uninstalling HP Software
    To perform a disk cleanup click here: Performing a Disk Cleanup
    To download the HP software click here: HP Officejet 8600 Plus Software and Driver
    Please post back and let me know how that goes!
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

  • HP Officejet Pro 8600 Plus "unspecified printer problem"

    I just set up my HP Officejet Pro 8600 Plus e-All-in-One.  The set-up seemed to go okay, but when I go to the "devices" tab for "HP Connected" it has a yellow yield sign and says that I have a problem with my printer.  When I click on the yield sign symbol, the box says that "An unspecified problem was reported. Please check your printer."   When I check the printer pannel, there are no problems reported.  The machine seems to print okay, but I'd like to clear up this error that is shown.  Any ideas?
    Also, I've already done the restart and sign-off/sign-in stuff, so we can move on to second-order trouble shooting.  Thanks.
    This question was solved.
    View Solution.

    I am having exactly the same problem. I am simply swapping out an existing Deskjet 3512 that worked perfectly at all levels, so i KNOW i dont have router/port/network issues. eprint was and is flawless. I just plugged it back in to check and it still works just fine with eprint.
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    I'm a step away from taking this back and buying an Epson.
    My experience with their support has bee stellar at a commercial printer level.
    This seems to be a very common problem and I just dont have hours to monkey around with something that should work out of the box.
    any help will be appreciated.

  • Printer won't print - HP Officejet Pro 8600 Plus All in 1

    Please can anyone help me ?
    I have Windows 7, 64 bit HP computer with  a HP Officejet Pro 8600 Plus All in 1 Printer.
    It printed over the network/wireless yesterday. I then had a problem scanning to the computer so I followed advice on the HP community and uninstalled and re-installed the latest software/driver for the printer.
    Today it WON'T PRINT!! The printer has a connection to my router (Plus Net Technicolor N router) and shows the little symbol on the printer screen. I tried printing my work today and it says the printer is offline - it can't be as the printer is ON and has a signal connection. 
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    I desperately need my printer and short of going to have to buy a brand new one - I don't know how to fix it!!!
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    Thanks for any helpful advice

    Just to say as well that on the top of the 'X there is a problem printing' At the top where it says the printer - it has on it 'Fax - HP Officejet Pro 8600'
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    I will uninstall all the elements to the printer and then find the latest driver to the printer and start again to see if that helps.
    Please help me!!!
    Thank you for any helpful advice

  • HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.

    HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g can not define a custom size paper.  I would like to have a custom size to work with a card making program.

    Can you help me out?
    I have an HP Officejet Pro 8600 N911a
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    I am running OS X Yosemite 10.10.
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    3. Click on the + sign under the list of printers to add a printer
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    Thank you. 

  • Officejet Pro 8600 Plus will not print but is connected and says that the print job is 100% Complete

    Hi All,
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    Not a reply but another plea for help.
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  • HP Officejet Pro 8600 Plus will not copy even after hard reset

    HP Officejet Pro 8600 Plus on Windows 8 OS 
    Will print from computer; will scan documents & save to computer; will NOT copy document on the unit.
    Shut down printer; unplugged from wall and back of unit; held on/off button for 60 seconds; plugged back in; started unit.
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    This question was solved.
    View Solution.

    Please check your private message inbox for the reset I'm going to send you.

  • HP Officejet Pro 8600 Plus will not print from my MacAir

    I have used my MacAir to print on my HP Officejet Pro 8600 Plus for about 5 months without any problems.  All of a sudden my printer will not print.  The wireless icon says it's connected to the network.  But when I click print it says "looking for air printer" and then "printer not connected".  I've repeated the Wizard Set Up for the wireless connection.  I've turned the printer and computer on and off.  I've even tried printing from my iPhone but it will not find the printer anymore.  Please help!

    Hello @ladybonds ,
    Thank you for taking the time to post on the HP Forums today! Hope you enjoy the experience.
    You are saying that you have been printing fine from your computer for 5 months and now your printer says it is connected to the network and your computer says that it isn't.
    Have you recently upgraded to Yosemite the new Apple OS? If not what OS X are you using?
    Are you sure that the printer and your devices are on the same network?
    Does the router give your printer an I.P address?
    Let me know these answers and we can go from there.
    I worked for HP.

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